Order sample first, they came quickly! Once decided on colour. Web site was easy to use. Putting in the wall size and the calculator works it out for you. The bricks arrived within 3/5 working da... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Web site was superb showing what the brick tiles look like. Ordering and delivery easy and prompt. I reclad my house with Old Bayswater style back in 2023 (I actually finished the pointing in 2024.... Se mer
The brick slips shade we bought was perfect and a great reflection of the web pictures displayed. The mix inside boxes was super and we found only one or two broken slips which is to be expected. Ou... Se mer
Great quality thick slips. Price was better than competitors. Make sure to add at least 10% on top as delivery is quite expensive if you need another order.. Need to dilute the grout/pointing down... Se mer
Företaget har svarat
Företagsinformation
- Kakeltillverkare
- Tegeltillverkning
- Byggnadsmaterial
- Dekoration- och inredningsbutik
- Heminredningsbutik
- Kakelbutik
Skrivet av företaget
We deliver high quality and competitive price across a range of Bricks Slips to anywhere in the UK and Europe.
Kontaktuppgifter
BrickSlips.co.uk, Pilkington Road, Kirk Sandall Industrial Estate, Doncaster, South Yorkshire, DN3 1BZ, Doncaster, Storbritannien
- 0333 577 8831
- sales@brickslips.co.uk
- brickslips.co.uk
4,6
Utmärkt
996 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 60 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good range of designs
Good range of designs, good communication, only had a very small order but treated me the same way as a big order
21 oktober 2025
Omdöme utan inbjudan
Svar från Brick Slips
Hi Paul,
Thank you for taking the time to leave a review. We’re really glad to hear you were happy with the range of designs and the communication throughout.
No order is ever too small for us every customer gets the same level of care, so it’s great to hear that came across.
Really appreciate you choosing us, Paul. If you ever need anything else, we’re always here to help.
Kindest regards,
BrickSlips
Brought these to do my open fire place…
Brought these to do my open fire place on my media wall, such an amazing product and easy to install, very quick delivery and all arrived undamaged
Would definately recommend for anyone thinking of using this product
7 november 2025
Omdöme utan inbjudan
Svar från Brick Slips
Hi Jade,
Thank you so much for the lovely review! We’re really glad to hear the brick slips worked perfectly for your open fireplace media wall that’s exactly the kind of project they’re made for.
It’s great to know the installation was straightforward and everything arrived quickly and in perfect condition. We really appreciate the recommendation, and if you ever need any help or extra guidance on future projects, we’re always here.
Thanks again and enjoy your new feature wall!
Kindest regards,
BrickSlips
Svar från Brick Slips
Thanks for the review Robert!
It's very much appreciated.
Kindest regards,
BrickSlips
Unhelpful
About 20 corner tiles were broken in the boxes. called to let them know and was met with a seriously dull unhelpful person on the phone. Wanted photos of the damaged ones (already in the skip) Now have to pay £45 delivery for £25 worth of corners. Extremely poor service. Shame as the bricks are nice but wont use this company for the next room
19 november 2025
Omdöme utan inbjudan
Svar från Brick Slips
Thanks for your feedback and I’m really sorry to hear you were disappointed with the experience. We completely understand how frustrating it is to discover damaged corner tiles.
Just to give some clarity our customer service team asked for photos because it’s the only way we can submit a claim with the courier.
They require photographic evidence, and without it we’re unable to recover the cost of the damaged goods. As a third-party courier, they charge us for each shipment, so we try to make sure customers aren’t left out of pocket — but we do need those images to process a replacement at no cost.
Sorry you felt the call didn’t come across as helpful though we know that our staff will try their best to always help out customers where possible.
We’re glad you liked the bricks themselves and if you ever decide to give us another try in the future, we’ll make sure the service side matches the quality of the product.
Kindest regards,
BrickSlips
The bricks are unique and authentic and…
The bricks are unique and authentic and have added character to what was a plain wall the brick slips we chose were rustic in nature and have seemed to make the wall bigger. The slips are easy to lay and don’t require much in the way of diy skills
The staff at Brick Slios have been very helpful when ordering and estimating quantities
17 november 2025
Omdöme utan inbjudan
Svar från Brick Slips
Hi Ron, Thank you for the fantastic review! We’re delighted to hear the rustic slips have transformed your wall and were easy to install. Great to know our team were helpful with your order and quantity estimates too. If you need anything else, we’re always here to help.
Kindest regards,
BrickSlips
By far the best quality
We ordered samples from a few different companies but these were by far the best quality ones.
Arrived on time, good value for money and they look amazing.
13 oktober 2025
Omdöme utan inbjudan
Svar från Brick Slips
Thank you for the great review Michelle! We’re thrilled to hear our samples stood out as the best quality and arrived on time. Delighted you love how they look if you need any help with installation or ordering more, just let us know.
Kindest regards,
BrickSlips
Delivered on time good product good…
Delivered on time good product good price
13 november 2025
Omdöme utan inbjudan
Svar från Brick Slips
Thanks for your review Nicholas! Great to hear your order arrived on time and that you’re happy with the product and price. If you need anything else, just let us know.
Kindest regards,
BrickSlips
The ordering process was very simple…
The ordering process was very simple and the bricks were delivered very quickly and look great - still not got them on the wall - but that wasn't part of your good service.
27 oktober 2025
Omdöme utan inbjudan
Svar från Brick Slips
Thank you so much for your lovely review! We're really pleased to hear that you found the ordering process simple and that your brick slips arrived quickly. It's great to know you're happy with how they look so far
If you need any guidance with installation or finishing touches, please don’t hesitate to reach out we’re always here to help.
Thanks again for choosing us, and we’d love to see a photo once they’re in place!
Warm regards,
BrickSlips
Lack of customer service
Items originally missing in transit. Replacement sent then when i want to return I have been totally ignored depite repeated attempts.
10 november 2025
Omdöme utan inbjudan
Customer service fantastic even with my…
Customer service fantastic even with my silly questions! Choice amazing even the way they present the sample board. Definitely recommend. Don’t get caught out with counterfeits. If it doesn’t have their logo on sample then it’s not rhem
9 oktober 2025
Omdöme utan inbjudan
Svar från Brick Slips
Thank you, Claire. We’re so glad to hear you had a great experience with our customer service team and loved the sample presentation.
Kindest regards
BrickSlips
TERRIBLE SALES EXPERIENCE
Placed an order and paid the invoice and after 5 working days and two calls to chase an update I am still waiting for even confirmation that the order has been received.
It shouldn't really take 5 days to pack and ship an order and we haven't even got that far! Still waiting on an update from the accounts team to confirm the order - ridiculous!
3 november 2025
Omdöme utan inbjudan
Svar från Brick Slips
Hi Jackson,
We’re sorry to hear you feel disappointed, however this review does not reflect the actual timeline of your order based on our system. A full record of communication and updates was provided to all contact details you supplied.
Your provisional order was emailed on Monday 3rd November (PM), with payment confirmed on Tuesday 4th November (PM).
The order was dispatched on Wednesday 5th November and, according to the courier POD, delivered on Thursday 6th November (PM).
You were advised in advance that dispatch would take a few days due to the high volume of current orders, despite your request for next-day delivery. You later confirmed receipt of the goods.
We always aim to provide accurate updates and efficient service, even during our busiest periods, and regret that this has been misrepresented here.
Kind regards,
The BrickSlips Team
Arrived on time and excellent quality…excellent
Arrived on time and excellent quality brick slips.
13 oktober 2025
Omdöme utan inbjudan
Svar från Brick Slips
Thank you Mandy. We’re really pleased to hear your order arrived on time and that you’re happy with the quality of your brick slips.
We appreciate you taking the time to share your feedback.
Kindest regards
BrickSlips
Over the moon
I ordered the capital mixture brick slips and done one back wall and and took the look over my bifold doors. I walk into this area of my house every morning and take a sharp intake of breath every time. I’m over the moon with the look. Customer services were fantastic when I required an extra bag of mortar. They saw to it so I received it the following day via a courier. I highly recommend Brickslips.co.uk
7 oktober 2025
Omdöme utan inbjudan
Svar från Brick Slips
Thank you so much, Dawn. We’re absolutely delighted to hear how much you love the Capital Mixture slips and that they’ve transformed your space so beautifully.
It’s great to know our customer service team were able to get that extra bag of mortar to you quickly. Your recommendation means a lot to us.
Kindest regards
BrickSlips
I had support from friendly staff from…
I had support from friendly staff from day 1 professional polite service product brick slips great would definitely use again
17 oktober 2025
Omdöme utan inbjudan
Svar från Brick Slips
Thank you so much for your lovely feedback, Kathleen. We’re really pleased to hear that our team made the process smooth from start to finish and that you’re happy with your brick slips.
We really appreciate you choosing us and look forward to helping with your next project.
Kindest regards
BrickSlips
Superb once again
Superb once again. 3rd time I’ve used this company now and never any issues. The slips look amazing and are so easy to do. Little hint, no more nails to secure to the wall. Infinitely easier than grout and arguably more secure. Except potentially when I’m a heated environment i.e fireplace surround. Will be back again I’m sure 👍
5 november 2025
Omdöme utan inbjudan
Svar från Brick Slips
Thanks so much, Jamie we really appreciate you coming back to us for a third time! Great tip as well “No More Nails” definitely makes life easier for a lot of projects but just like you said, best to be cautious around fireplaces or high-heat areas and to make sure you use the correct product in your application.
Glad to hear the slips turned out amazing again. We’ll look forward to helping with your next project!
Kindest regards,
BrickSlips
Exceptional service
17 oktober 2025
Omdöme utan inbjudan
Svar från Brick Slips
Thanks Nick! We’re so pleased to hear your order arrived promptly and in perfect condition!
Kindest regards,
BrickSlips
Really good product
Really good product. We used the bricks to create a chimney breast - they look fantastic
3 november 2025
Omdöme utan inbjudan
Svar från Brick Slips
Thank you Phil! So glad that your chimney breast looks awesome! Thanks for the leaving a review and letting up know! It makes our day!
Kindest regards
BrickSlips
So happy with our brick slips
So happy with our brick slips. Delivery prompt and on time, notified by courier with delivery slot. Instructions detailed and easy to follow. Great products , finished off our fireplace just perfect.
3 oktober 2025
Omdöme utan inbjudan
Svar från Brick Slips
Thank you, Ricky! We’re delighted to hear you’re so pleased with your brick slips and that everything arrived right on time.
It’s great to know the instructions were clear and easy to follow, and that the finished fireplace looks perfect sounds like a great result.
Kindest regards
BrickSlips
Great
Prompt delivery, all bricks intact, and fast and efficient customer service! Would defo order again and recommend
9 oktober 2025
Omdöme utan inbjudan
Svar från Brick Slips
Thank you, Hanane! We’re so pleased to hear your order arrived promptly and in perfect condition.
It’s great to know you found our customer service fast and efficient too. We really appreciate your recommendation thanks for choosing us!
Kindest regards
BrickSlips
Exactly what I wanted & at a great…
Exactly what I wanted & at a great price 👍 would use again on any other project, brilliant quality brick slips !!!
12 september 2025
Omdöme utan inbjudan
Svar från Brick Slips
Thank you, Nick! We’re really glad to hear the brick slips were exactly what you were looking for and that you were happy with the price and quality.
It’s great to know you’d choose us again for future projects thanks for your brilliant feedback and for choosing BrickSlips!
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