Order sample first, they came quickly! Once decided on colour. Web site was easy to use. Putting in the wall size and the calculator works it out for you. The bricks arrived within 3/5 working da... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Web site was superb showing what the brick tiles look like. Ordering and delivery easy and prompt. I reclad my house with Old Bayswater style back in 2023 (I actually finished the pointing in 2024.... Se mer
The brick slips shade we bought was perfect and a great reflection of the web pictures displayed. The mix inside boxes was super and we found only one or two broken slips which is to be expected. Ou... Se mer
Great quality thick slips. Price was better than competitors. Make sure to add at least 10% on top as delivery is quite expensive if you need another order.. Need to dilute the grout/pointing down... Se mer
Företaget har svarat
Företagsinformation
- Kakeltillverkare
- Tegeltillverkning
- Byggnadsmaterial
- Dekoration- och inredningsbutik
- Heminredningsbutik
- Kakelbutik
Skrivet av företaget
We deliver high quality and competitive price across a range of Bricks Slips to anywhere in the UK and Europe.
Kontaktuppgifter
BrickSlips.co.uk, Pilkington Road, Kirk Sandall Industrial Estate, Doncaster, South Yorkshire, DN3 1BZ, Doncaster, Storbritannien
- 0333 577 8831
- sales@brickslips.co.uk
- brickslips.co.uk
4,6
Utmärkt
996 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 60 % av sina negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ordered wrong ones
Ordered some brick slips but were wrong ones spoke to customer services and they cancelled the order and refunded the money the next day excellent service
3 november 2025
Omdöme utan inbjudan
Svar från Brick Slips
Thanks for your review, Brian. We’re glad our customer service team were able to resolve the issue quickly by cancelling the order and issuing a prompt refund.
We appreciate you highlighting the service and thank you for your feedback.
Kindest regards,
BrickSlips
choose brickslips, No1 in our view
We chose brickslips because of their range, and was not disappointed when they arrived. everything was well packaged. towards the end of our project we discovered a few breakages which Kate kindly helped us with. I cannot thank them enough for their support. They come highly recommend ed for both products and customer service.
10 november 2025
Omdöme utan inbjudan
Svar från Brick Slips
Thanks for the great review, Anthony. We’re really pleased to hear you were happy with the range and that everything arrived well packaged. It’s good to know any breakages were quickly resolved, and Katie will really appreciate the mention.
Thanks for the recommendation and kind words about both the products and customer service.
Kindest regards,
BrickSlips
A superb service from Brick Slips
A superb service from Brick Slips. I ordered a small quantity of bricks for my fireplace. Some did arrive broken but were replaced quickly so I could complete my project. The range on offer is great so it was easy to find the style i wanted. I'm very happy with the end result and the service I have had from Brick Slips. Five stars!
18 december 2025
Omdöme utan inbjudan
Svar från Brick Slips
Thanks for the great review, Mr Chapple. We’re really pleased to hear you were happy with the service and the final result of your fireplace project. While we’re sorry to hear some slips arrived broken, we’re glad replacements were sent quickly so you could complete the job without delay. It’s great to know you found the right style from our range, and we really appreciate the five star feedback.
Kindest regards,
BrickSlips
Perfect service
Perfect service, ordering and delivery... 10/10 👍
17 december 2025
Omdöme utan inbjudan
Svar från Brick Slips
Thanks for the great review. We’re delighted to hear everything from ordering to delivery went smoothly and that you’d rate the service ten out of ten. We really appreciate your support.
Kindest regards,
BrickSlips
Fantastic product looks amazing and…
Fantastic product looks amazing and backed up with amazing customer service in particular Katie. Would highly recommend using Brickslips
14 november 2025
Omdöme utan inbjudan
Svar från Brick Slips
Thanks for the fantastic review, Lee. We’re really pleased to hear you’re happy with how the product looks and that our customer service made a difference.
A special thank you for mentioning Katie, she’ll really appreciate that and we'll pass on the comments. Thanks again for the recommendation.
Kindest regards,
BrickSlips
Great looking product
Delivery was prompt. Couple of breakages upon arrival but they sent out replacements immediately. Really nice finish to the slips and the lime mortar looks great. Would buy again.
1 december 2025
Omdöme utan inbjudan
Svar från Brick Slips
Thanks for your review, Geraint. We’re glad to hear delivery was prompt and that any breakages were resolved quickly. It’s great to know you were happy with the finish of the brick slips and lime mortar, and we appreciate your recommendation.
Kindest regards,
BrickSlips
The great thing about these brick…
The great thing about these brick slips, is that I was able to order loads of samples first, to make sure I got the right colour and the transformation has been great so thank you
1 december 2025
Omdöme utan inbjudan
Excellent company
Excellent quality product very helpful staff and prompt delivery
1 december 2025
Omdöme utan inbjudan
Svar från Brick Slips
Thanks for the great review, Colin. We’re pleased to hear you were happy with the product quality, found the team helpful, and received your order promptly. We appreciate your support.
Excellent prompt service
Excellent prompt service. Good product.
27 november 2025
Omdöme utan inbjudan
Svar från Brick Slips
Thanks for your review, Judith. We’re really pleased to hear you were happy with the prompt service and the product. We appreciate your support.
Best on market
Great quality thick slips.
Price was better than competitors.
Make sure to add at least 10% on top as delivery is quite expensive if you need another order..
Need to dilute the grout/pointing down a bit more than stated if putting in a gun so order one colour darker as it dries lighter..
28 november 2025
Omdöme utan inbjudan
Svar från Brick Slips
Thanks for the great review, Lee. We’re glad you were happy with the quality and thickness of the brick slips, as well as the price.
Your tips about ordering extra to avoid additional delivery costs are useful for other customers and we always advise this! Thanks again for sharing your experience.
I had two separate deliveries
I had two separate deliveries,
Both had a lot of breakages,
Perhaps the wrapping should be better? Thankfully we made it all good. Service was great but I think you need to concentrate on transport side?
3 december 2025
Omdöme utan inbjudan
Svar från Brick Slips
Hi Jim,
Thanks for taking the time to leave a review and I’m really glad to hear the service itself was great. That said, I’m sorry to hear you had breakages across both deliveries. They absolutely can and should be reported to us so we can get them sorted quickly for you.
We use a third-party pallet network for all deliveries, and while we package everything securely, sometimes the handling in transit can cause damage. We completely understand how frustrating that is, and we can only apologise that it happened twice. We’ll also review the wrapping based on your feedback to see where improvements can be made on our end.
If you ever have another issue like this, just let us know we’re always here to help get replacements out. Thanks again for the honest feedback,
Kindest regards,
BrickSlips
Quality of materials is outstanding
Quality of materials is outstanding, their customer service is very poor.
On an order of just under £1,000 they forgot to send the second bag of spacers (value of which is less than £10.00).
I had to email them, call them and even send images explaining what exactly has happened.
After the first call they said they are sending a replacement, later that day they made a u-turn by sending me an email with an image supposedly showing that 2 bags of spacers were sent to me - clearly no one thought to check the image as it showed only one bag of spacers.
After another email from my side with attached image plus another phone call the following day they finally agreed that they have made a mistake and agreed to send a replacement. They made me feel like I was a scammer or something...
All of this after the initial order was delayed and I was behind schedule.
3 november 2025
Omdöme utan inbjudan
Svar från Brick Slips
Hi Ivan,
Thank you for the review and first things first, I want to sincerely apologise for the experience you had. You’re absolutely right to expect better, especially on an order of that size.
We looked back through everything and the photo on our end did clearly show only one bag of spacers. That means the mistake was ours, plain and simple. A genuine human error and we’re really sorry it made you feel the way it did.
You should never feel like you’re having to "prove" anything, and we're genuinely sorry that it came across that way.
As you know once the error was spotted, we sent the replacement bag out straight away... We’ve already addressed this with the team to make sure situations like this are handled quicker and more clearly in the future.
I do want to thank you for acknowledging the quality of the materials we’re proud of that but I’m equally glad you raised the service issue because we needed to hear it.
If you need anything else at all going forward, I’ll make sure it’s handled properly and without any unnecessary hoops.
Kindest regards,
BrickSlips
This is my second lot of brick slips…
This is my second lot of brick slips from this company! I also bought some stone slips which were great too! Easy ordering system and delivery! They notify you in advance telling you when they can deliver too to allow you to chose a day! I won't hesitate to buy again! Thanks
10 november 2025
Omdöme utan inbjudan
Svar från Brick Slips
Hi Jane,
Thank you so much for coming back to us it really means a lot. We’re delighted to hear you’ve now had great experiences with both our brick slips and stone slips. It’s great to know the ordering process and delivery notifications made everything straightforward for you too.
We really appreciate the trust you’ve put in us, and we’ll be here whenever you’re ready for the next project. Thanks again!!
Kindest regards,
BrickSlips
Beautiful Brick slips
Brick slips were delivered promptly. They are beautiful and great quality. Highly recommended!
29 november 2025
Omdöme utan inbjudan
Svar från Brick Slips
Hi Dave,
Thanks so much for the great review. Really glad to hear your brick slips arrived promptly and that you’re impressed with the quality even better that you find them beautiful in person. We really appreciate the recommendation.
If you need anything at all as you continue with your project, we’re always here to help.
Kindest regards,
BrickSlips
Quality products, great customer service
We are lucky enough to live in Doncaster so visited the showroom and took a few samples home. Catherine greeted us and was brilliant to the point she encouraged my husband, who has a little DIY & tiling experience to try and do the work himself.
We collected the brick slips, adhesive etc and after reading the booklet provided and u tubing he started this week. He has now nearly finished the dining area wall and although still to start adding the mortar we already love it. The brick slips are great quality and add a warmth to what we felt was a clinical white space in the kitchen/dinner.
Everyone we have met at the showroom, initially Catherine and again today to pick up extra tiles (we broke a few) the other lady on reception and every employee have been fantastic and we fully recommend this company.
5 december 2025
Omdöme utan inbjudan
Svar från Brick Slips
Hi Mrs Benson,
Thank you so much for such a thoughtful and detailed review it really means a lot to us. We’re delighted you were able to visit the Doncaster showroom and even more pleased to hear Catherine looked after you so well.
She’s brilliant at giving people the information and confidence to take on projects themselves, so it’s great to know her advice helped your husband get started and It sounds like the dining area wall is coming together beautifully!
Breaking a few tiles along the way is completely normal, so we were happy to help with the extras, and I’ll make sure the rest of the showroom team hear your kind words too.
Thank you again for the recommendation and for choosing us for your project.
If you need any guidance with the mortar stage or future ideas, we’re always here to help. Enjoy the new space it’s going to look fantastic once it’s finished.
Kindest regards,
BrickSlips
Great Product
I was told by a friend to have a look at your website. It had everything I needed. I didn't hesitate in ordering my brick slips. Quality of product is excellent.
2 december 2025
Omdöme utan inbjudan
Svar från Brick Slips
Hi Jason,
Really appreciate the great review and big thanks to your friend for the recommendation too! Glad to hear you found everything you needed on the website and felt confident placing your order straight away. Even better to know the brick slips lived up to expectations in terms of quality.
Thanks again for choosing us, Jason. If you need any help with the installation or future projects, we’re always here.
Kindest regards,
BrickSlips
Delivery charge
The quality of the brick slips were good and delivery was quick. However I under ordered by one box of brick slips. The company would not waiver the very high delivery charge on the grounds of weight. In the end I paid £50 for the initial delivery and an additional £50 (total £100).
21 november 2025
Omdöme utan inbjudan
Svar från Brick Slips
Hi DB,
Thanks for taking the time to leave a review we’re really glad to hear you were happy with the quality of the brick slips and the speed of delivery.
Regarding the extra delivery charge, I completely understand why that felt frustrating. We do always advise customers to over-order by 5-10% as standard in the industry, specifically to avoid situations like this where a small shortfall requires another pallet delivery.
We don’t run our own delkivery vehicles and everything goes through a third-party pallet network, and unfortunately their charges are fixed regardless of whether you’re ordering one box or ten. Because of that, we aren’t always able to waive or reduce the fee; it’s simply the cost we get billed by the courier. However collection from our Warehouse is always available free of charge should you have wished to collect the one box.
That said, we’re glad you were happy with the bricks themselves, and we appreciate your understanding of how the pallet network works.
If you ever need guidance on quantities for future projects, we’re always here to help you avoid unnecessary extra deliveries.
Kindest regards,
BrickSlips
The brick slips were excellent quality
The brick slips were excellent quality, well‑packaged, and matched the description perfectly. Delivery was on time and the range offered is impressive. Communication during the order could be sharper, with quicker updates and clearer guidance. Overall, I’d recommend Brick Slips for their products, and with improved service the experience would be outstanding.
4 november 2025
Omdöme utan inbjudan
Svar från Brick Slips
Hi Jim,
Thank you for the detailed review we really appreciate you taking the time. It’s great to hear the brick slips arrived in perfect condition, matched the description, and lived up to the quality you expected. We’re also glad the range worked well for your project.
We appreciate the feedback on communications and will have that mentoined to the team to see if we can improve where possible.
Thanks again for the recommendation, Jim. If you need anything at all moving forward, we’re here to help.
Kindest regards,
BrickSlips
Fantastic product and looks great.
Fantastic product and looks great.
11 november 2025
Omdöme utan inbjudan
Svar från Brick Slips
Hi Andrew,
Thanks for the review! Great to hear you’re pleased with the product and that it looks fantastic in your space. We really appreciate you choosing us, and if you need anything else along the way, we’re always here to help.
Kindest regards,
BrickSlips
Excellent product extremely quick …
Excellent product extremely quick service
19 november 2025
Omdöme utan inbjudan
Svar från Brick Slips
Hi David,
Thanks for the great feedback!
We’re really pleased to hear you’re happy with the product and that our service was extremely quick for you. We always aim to make the whole experience smooth and reliable, so it’s great to see that reflected in your review.
Really appreciate you choosing us David and if you ever need anything in the future, we’re here to help.
Kindest regards,
BrickSlips
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