Returns took a long time to process, but their courtesy outweighed it! Very nice staff. super fast shipping
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Questa volta, TUTTO PERFETTO! Pacco arrivato non abbottato, ordine eseguito domenica pomeriggio, tutti i capi arrivati oggi, martedì. Rimborso effettuati dei capi non consegnati nel precedente ordin... Se mer
Företaget har svarat
Placed an order and accidentally clicked pay via shop as I was logged in instead of putting discount code in. I emailed and WhatsApped straight away to cancel order placed by mistake and they told me... Se mer
Strepitosi… Non li conoscevo e sono rimasta piacevolmente sorpresa e soddisfatta: spedizione il giorno successivo, traking preciso ed in tempo reale… oltre al packaging eccezionale che offre la bors... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Brave Kid is a leader in the product research and development, manufacture and distribution of high-end children’s ready-to-wear and accessories collections. Its portfolio of licensed brands currently includes Diesel, Marni, Dsquared2, N°21, MM6 Maison Margiela, MAX&Co. and MYAR children’s line. Thanks to its unique know-how, leveraging on a 30-year experience in the sector, Brave Kid perfectly interprets designers and brands’ unique visions translating them into exciting, impeccably executed collections for international boys and girls. bravekid.com was launched in 2021, marking the company’s debut in the direct-to-consumer e-commerce arena. The ultimate expression of the company’s innovative consumer-centric vision, the online store offers an exceptional curation of kid’s products from the high-profile brands in the Brave Kid’s portfolio, including Diesel, Marni, Dsquared2, N°21, MM6 Maison Margiela, MAX&Co. and MYAR children’s collections, as well exclusive designer’ collaborations. An automated warehouse guarantees an impeccable service thanks to quick and efficient inbound and outbound logistics, ensuring fast and in-time deliveries.
Kontaktuppgifter
Via Fosse, 36063, Marostica, Italien
- +393666184270
- customercare@bravekid.com
- bravekid.com
3,8
Bra
117 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 12 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Amazing quality of the product
Amazing quality of the product, fast delivery!!!
21 mars 2024
Omdöme utan inbjudan
Svar från Brave Kid
Hey Brave, thank you for your kind review! We appreciate your support and hope to see you again soon. Best regards, the Brave Kid Team
gli articoli rispettano le…
gli articoli rispettano le caratteristiche descritte, ottimo rapporto qualità prezzo, veloce la consegna
20 mars 2024
Omdöme utan inbjudan
Svar från Brave Kid
Buonasera, grazie per la gentile recensione. Siamo contenti tu abbia apprezzato il nostro servizio e speriamo di rivederti presto, Brave Kid Team.
Jessica was super helpful!!!!!
20 mars 2024
Omdöme utan inbjudan
Brilliant customer service !
Brilliant customer service from Andrea !
12 mars 2024
Omdöme utan inbjudan
Svar från Brave Kid
Hey Brave, thank you for your kind review! We appreciate your support and hope to see you again soon. Best regards, the Brave Kid Team
Boutique ben fornita è ottimi prezzi…
Boutique ben fornita è ottimi prezzi quando sono in saldo.. come assistenza lascia un po’ a desiderare.. mi hanno fatto parlare con quattro persone diverse.. tutto per un ordine!! La politica del loro negozio non mi piace.. perché gli ordini non si possono annullare?? Non era ancora spedito,ma in fase di elaborazione!! Mi spiace dare questo feedback non tanto positivo.. loro evitavano la spedizione ed io evitavo il reso.. PAZIENZA E LA LORO POLITICA!!
25 februari 2024
Omdöme utan inbjudan
Avoid purchasing from this vendor as…
Avoid purchasing from this vendor as they failed to deliver my package and refused to ship out another or provide a refund, claiming the lost package is not their responsibility. This appears to be a scam.
16 februari 2024
Omdöme utan inbjudan
Nobody has even responded to me in…
Nobody has even responded to me in regards to my issue after sending me the wrong item!
5 februari 2024
Omdöme utan inbjudan
Still waiting for items I’ve paid for…
Still waiting for items I’ve paid for and paid 11 delivery to not receive it t-shirt nearly 40 needed it for my kid to go to a event which has already been
10 februari 2024
Omdöme utan inbjudan
Svar från Brave Kid
Hey Brave, we have contacted you privately! Sincerely, the Brave Kid Team.
Buongiorno do cinque stelle per…
Buongiorno do cinque stelle per L’assorbimento del negozio, è dei prezzi.. soprattutto in saldo. Da quando ho scoperto che ho la taglia da ragazzo 16yr 17yr.. . Ci vado a nozze costa la metà a prezzo pieno è un quarto in saldo!! la qualità è la stessa sia bambino che adulto!! Però come tutti si sono fatti furbi !! Prima Made in italy, adesso Made in Cina .. ma tocca in tutti i settori meno costi di produzione Io amo l’ho stile dsquared2!! Ma il prezzo da adulto è in accessibile senza saldi!! Dsquared ha fatto la furbata, vi spiego. Praticamente veste da 6 mesi fino a cinquant’anni.. è oltre dipende dalla persona da quando si sente giovane!! Ripeto dsquared è geniale!! Adesso ho capito perché nel 2023 anno fatturato 280,000 milioni di euro!!BRAVI BRAVE KID È COMPLIMENTI A DSQUARED!!
7 februari 2024
Omdöme utan inbjudan
Perfect size fast delivery great price
26 januari 2024
Svar från Brave Kid
Hey Brave, thanks for your kind review and hope to see you again soon! The Brave Kid Team
I didn’t receive my package and I emailed u guys…
I did receive my package and I already emailed u guys back.
25 januari 2024
Svar från Brave Kid
Dear Fannie,
we are sorry to hear about your negative experience.
As per our email, your parcel has been successfully delivered to the given address.
We remain at your disposal for any further assistance.
Best regards,
Customer Service Team
Massima serietà e attenzione nei confronti del cliente
Ho acquistato un articolo difettoso ed ho subito comunicato l'accaduto. Il servizio clienti è stato subito disponibile e celere nella risposta. Mi è stato inviato un nuovo articolo in sostituzione.
Rivenditore consigliato
12 januari 2024
Omdöme utan inbjudan
Svar från Brave Kid
Buongiorno, grazie per la gentile recensione. Siamo contenti tu sia soddisfatta e speriamo di rivederti presto, BRAVE KID team.
Great service and goods
I ordered over the Christmas period and received my order in timely manner. My order came which but was too big so I reordered and received my goods and my refund via pay pal within two day.
I would definitely recommend 5 star service
19 december 2023
Omdöme utan inbjudan
Svar från Brave Kid
Hey Brave, thanks for your kind review. We wish you a happy new year and hope to see you again soon! The Brave Kid Team
The inside of the shoe is coming up a…
The inside of the shoe is coming up a little bit I was wonder if I could get some of my money back
27 december 2023
Svar från Brave Kid
Hey Brave, Brave Kid is committed to the highest quality standards and we offers our customers free returns. We have contacted you privately. Thanks!
Order came very quickly within…
Order came very quickly within purchasing,packaging was very nice & the hoodie was perfect.
29 december 2023
Omdöme utan inbjudan
Svar från Brave Kid
Hey Brave, thanks a lot for your kind review. We wish you a happy new year and hope to see you again soon! The Brave Kid Team
Ottimo
Pacco ricevuto velocemente, il regalo é stato super apprezzato. Ho avuto un dubbio sulla taglia da acquistare è il servizio clienti é stato di grande aiuto!
Acquisterò ancora.
14 december 2023
Omdöme utan inbjudan
Svar från Brave Kid
Buongiorno, grazie per la gentile recensione. Siamo contenti tu sia soddisfatta e speriamo di rivederti presto, BRAVE KID team.
Everything was dealt with easily. Good customer service in place 👍
Everything was dealt with easily
28 november 2023
Omdöme utan inbjudan
Svar från Brave Kid
Hey Brave, thanks for the nice review. We hope to see you again soon, the Brave Kid Team!
Very efficient and I received my parcel…
Very efficient and I received my parcel earlier than the designated delivery time. Bravo
24 november 2023
Omdöme utan inbjudan
Svar från Brave Kid
Hey Brave, we are so glad you had a good experience with us! Thank you for your review and we hope to see you again soon. Welcome to our world, the Brave Kid Team.
Great customer service I made a mistake on my order …
Great customer service I made a mistake on my shipping address and it was fixed fast and my order was not delayed
21 november 2023
Omdöme utan inbjudan
Svar från Brave Kid
Hey Brave, thanks for the review! We hope this good experience can be the first of many. Welcome to our world, the Brave Kid Team.
everything came like it was supposed to
30 oktober 2023
Svar från Brave Kid
Good morning, thank you for your review. We are glad you had a good experience. We hope to see you back in our world soon!
Detta är Trustpilot
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