Returns took a long time to process, but their courtesy outweighed it! Very nice staff. super fast shipping
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Questa volta, TUTTO PERFETTO! Pacco arrivato non abbottato, ordine eseguito domenica pomeriggio, tutti i capi arrivati oggi, martedì. Rimborso effettuati dei capi non consegnati nel precedente ordin... Se mer
Företaget har svarat
Placed an order and accidentally clicked pay via shop as I was logged in instead of putting discount code in. I emailed and WhatsApped straight away to cancel order placed by mistake and they told me... Se mer
Strepitosi… Non li conoscevo e sono rimasta piacevolmente sorpresa e soddisfatta: spedizione il giorno successivo, traking preciso ed in tempo reale… oltre al packaging eccezionale che offre la bors... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Brave Kid is a leader in the product research and development, manufacture and distribution of high-end children’s ready-to-wear and accessories collections. Its portfolio of licensed brands currently includes Diesel, Marni, Dsquared2, N°21, MM6 Maison Margiela, MAX&Co. and MYAR children’s line. Thanks to its unique know-how, leveraging on a 30-year experience in the sector, Brave Kid perfectly interprets designers and brands’ unique visions translating them into exciting, impeccably executed collections for international boys and girls. bravekid.com was launched in 2021, marking the company’s debut in the direct-to-consumer e-commerce arena. The ultimate expression of the company’s innovative consumer-centric vision, the online store offers an exceptional curation of kid’s products from the high-profile brands in the Brave Kid’s portfolio, including Diesel, Marni, Dsquared2, N°21, MM6 Maison Margiela, MAX&Co. and MYAR children’s collections, as well exclusive designer’ collaborations. An automated warehouse guarantees an impeccable service thanks to quick and efficient inbound and outbound logistics, ensuring fast and in-time deliveries.
Kontaktuppgifter
Via Fosse, 36063, Marostica, Italien
- +393666184270
- customercare@bravekid.com
- bravekid.com
3,8
Bra
117 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 12 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Esperienza positiva
Esperienza positiva . T-shirt rispecchia la descrizione e l’immagine . Ottimo prodotto e ottimo prezzo. Consegna veloce
27 januari 2025
Svar från Brave Kid
Gentile Irene,
ti ringraziamo molto per il feedback positivo! Siamo felici di sapere che la sua esperienza con Brave Kid sia stata positiva.
Speriamo di rivederla presto sul nostro e-store!
Team Brave Kid
Just Perfect!!!!
28 januari 2025
Svar från Brave Kid
Dear Eirini,
thank you very much for your positive feedback! We are very happy to hear that your experience with Brave Kid was good.
We hope to see you soon on our e-store!
Brave Kid Team
Le service client ne répond pas
Le service client ne répond pas ! Ma commande n’a pas était expédié. Je déconseille bravekid
6 januari 2025
Omdöme utan inbjudan
Svar från Brave Kid
Dear Emre,
we are very sorry for your negative experience and apologise if you did not receive proper assistance and updates on your order in time.
We confirm that we have acknowledged your enquiry by email. We kindly suggest you to look at your inbox.
We sincerely apologise for the inconvenience and we will do our best to solve the situation and earn your trust again.
Kind regards,
Brave Kid Team
My experience was brilliant
Service was excellent,really well informed with the delivery details,kept up to date with with everything that was going on at all times.My hoodies is amazing and arrived in perfect condition Thanks😊
27 december 2024
Svar från Brave Kid
Dear Jeremy,
thank you very much for your positive feedback! We are very happy to hear that your experience with Brave Kid was good.
We hope to see you soon on our store!
Brave Kid Team
Super fast delivery
Super fast delivery, in time for Xmas. Super happy, thank you ☺️ Merry Xmas
23 december 2024
Omdöme utan inbjudan
I didn’t like that I never received a…
I didn’t like that I never received a tracking number
3 december 2024
Omdöme utan inbjudan
Svar från Brave Kid
Dear Paul,
we are sorry for your experience. Usually an email with the tracking is always sent once the order has been shipped. We apologise if you did not receive it.
Brave Kid Team
Horrible company a fraud my package is
Horrible company a fraud my package is. Missing and they are doing nothing about it I would not recommend this place at all stay away
3 december 2024
Omdöme utan inbjudan
Svar från Brave Kid
Dear Jasmine,
we are very sorry for your negative experience and apologise if you did not receive proper assistance and updates on your order in time.
We confirm that we have acknowledged your enquiry by email. We kindly suggest you to look at your inbox.
We sincerely apologise for the inconvenience and we will do our best to solve the situation and earn your trust again.
Brave Kid Team
Their prompt reply is topnotch
Their prompt reply is topnotch. Good quality cloth
17 oktober 2024
Omdöme utan inbjudan
Esperienza fantastica
Ordinato 3 felpe 1 marca dsquared,e le altre diesel.Ordine confermato in data 22/09 e pacco arrivato il 26/09.Misure perfette e spedizione in tempo,bellissima esperienza,ritornerò sicuramente
24 september 2024
Svar från Brave Kid
Dear Customer, we are sorry to hear that. We replied to you by private email. Your issue has been solved from our customer service. We hope you will come back soon. We remain at your disposal for further info. BRAVE KID team
Disponibili ottimi capi veloci nel rispondere
Ottimi capi personale veloce nel rispondere!problematiche risolte in giornata consiglio i vostri acquisti da loro
26 juli 2024
Svar från Brave Kid
Dear Aisha, we are sorry about your issue. We replied to you by private email. Waiting for your kind reply. We remain at your disposal. BRAVE KID team
My Shirt was delievered today and why…
My Shirt was delievered today and why do every letter on the shirt has a hole where the letters are placed. I need a new shirt or something because this is not it!!!!! My email is jeremyh6040@gmail hit me back immediately!!
15 april 2024
Omdöme utan inbjudan
Svar från Brave Kid
Dear Jeremy, we've already replied to you by a private email. We remember you if you are not satisfied of your item, you can proceed with a free refund within 30 days after receiving it. We remain at your disposal.
BRAVE KID team
Assolutamente positiva e veloce
4 april 2024
Omdöme utan inbjudan
Svar från Brave Kid
Buongiorno, grazie per la gentile recensione.
Ci auguriamo di rivederti presto, BRAVE KID team.
👍👍👍👍👍👍👍👍👍👍
25 mars 2024
Svar från Brave Kid
Hey Brave, thank you for your kind review! We appreciate your support and hope to see you again soon. Best regards, the Brave Kid Team
10/10 service,quality and delivery
I honestly can’t fault anything about this whole experience. The delivery was fast and efficient. The quality of the clothing is 10/10, this was my first time ordering from this website but they have made a customer for life. My only wish is if there was a size up on sweatshirt as it’s a little on small size. But overall thank you
28 mars 2024
Omdöme utan inbjudan
Svar från Brave Kid
Hey Brave, it's great to read your kind words. It's nice to know that our customers appreciate the quality we strive for! We look forward to seeing you soon, Brave Kid Team
Detta är Trustpilot
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