I ordered a very expensive brace for my right hand CMC joint. I received it in good time, however it wasn't as comfortable or as helpful as I was hoping for. I have a protrusion and the brace could no... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I am a return customer. I ordered the MetaGrip thumb Cmc brace. It was simple to order. The instruction sheet helps to adjust the brace for the proper fit.
Almost instantly recognized a level of support I once had but lost, and now have back. It has also established renewed confidence in my wrist’s ability to perform the tasks God designed it for. Thank... Se mer
Företaget har svarat
The brace for my arthritic thumb fits best depending on if my hand swells due to weather. I do not wear my brace during the day, but only in bed at night. The issue I have is the plastic thumb stabili... Se mer
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Företagsinformation
Skrivet av företaget
At BraceLab, our mission is to provide you with the best medical braces on the market so that you can get back to doing the things you love, as quickly as possible. BraceLab is the exclusive distributor of Push® premium braces in the United States.
Kontaktuppgifter
2609 Atlantic Avenue, 27604, Raleigh, USA
- 888-235-8221
- support@bracelab.com
- bracelab.com
4,6
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Brace seems to help relieve pain around thumb joint.
Easy to measure hand. Like that they will accept returns/exchanges if needed.
7 december 2025
Svar från BraceLab
We're happy to hear that measuring was easy! We appreciate you noting our return and exchange policy. Thank you for your feedback!
Your receptionist went the extra and…see above
Your receptionist went the extra and went back to find the wrist brace I really wanted and ordered in 2021. That brace did not appear in your website.
Her observations of my past purchase made my day.
That is if the brace, which I have not received yet is the previous one I bought from your company.
23 december 2025
Svar från BraceLab
We appreciate you sharing your experience. We're happy to hear that the team member went the extra mile to locate the wrist brace for you. Thank you for your feedback.
Svar från BraceLab
We're happy to hear that our brace has provided relief from your thumb joint pain. Thank you for sharing your positive experience!
Almost a great product for me
The BraceLab product for thumb basal joint arthritis was recommended by my orthopedic surgeon, and I thought it looked like a very well designed and well manufactured product. Unfortunately, it turned out I am right at the boundary between two sizes for the device, and neither size fits me well, not the fault of BraceLab. Otherwise, it might have been an excellent remedy for my thumb troubles
6 december 2025
Svar från BraceLab
We appreciate your feedback and are glad the product's design and manufacture met your expectations. We're sorry to hear you're between sizes, and that the fit wasn't ideal. Please contact our support team if we can be of any further assistance.
Good Service, Good product
Product delivers as promised. Personnel is friendly, knowledgeable and very helpful in determining correct size to order.
12 december 2025
Svar från BraceLab
We're happy to hear that the product met your expectations. We're also glad our team was helpful in determining the correct size for your order. Thanks for your feedback!
Fast shipping
Fast shipping. Great product. Helped relive my thumb pain when doing repetitive tasks.
10 december 2025
Svar från BraceLab
We're happy to hear that our product provided relief and that you had a positive experience with our fast shipping! Thanks for your feedback.
Great brace
I’ve tried many wrist braces following surgery and this one is the best. I can swing a golf club with no hindrance
6 december 2025
Svar från BraceLab
We're happy to hear that our brace is the best you've tried following your surgery! Thank you for letting us know you can swing a golf club without problems.
MetaGrip Push - Incredible
The MetaGrip Push brace is absolutely fantastic for stabilizing and supporting the CMC. Incredible.
26 november 2025
Svar från BraceLab
We're happy to hear that the MetaGrip brace provides such fantastic stabilization and support for your CMC. Thank you for sharing your experience!
First wrist brace that allows a grip
First wrist brace that gives support up the back of my hand and also makes it possible to grip my tennis racket
3 december 2025
Svar från BraceLab
So glad to hear that! We’re happy the wrist brace gives you the support you need while still allowing you to grip your tennis racket comfortably. Thanks for sharing your experience!
My physician gave me your website
My physician gave me your website, saying that his patients were very pleased with your product. My physical therapist had a sample for me to try on to verify size.
3 december 2025
Svar från BraceLab
We're happy to hear that your physician and physical therapist recommended our product. Thank you for your feedback!
Svar från BraceLab
We're happy to hear that our instructions were helpful and that everything works well for you. Thank you for your feedback!
I am not thrilled with the fit of this…
I am not thrilled with the fit of this brace. It digs into the base of my thumb and actually causes more pain. The material is too hard.
1 december 2025
Svar från BraceLab
Thank you for sharing your feedback. We’re sorry to hear the brace hasn’t been comfortable for you so far. The brace is made from a thermoplastic material, which is designed to soften slightly over time with regular wear and body heat, allowing it to better conform to your hand. That said, comfort is very important, and fit can make a big difference. We’d be happy to help confirm whether you’re in the correct size. Please note that we do offer a free 30-day return program. We encourage you to give us a call so our team can assist with sizing or discuss return options to ensure you find the best solution for your needs.
Ordering the right size brace was very…
Ordering the right size brace was very easy. The website is clear, payment secure, and delivery fast.
Thank you.
2 december 2025
Svar från BraceLab
We're happy to hear that ordering your brace was easy, and the website and delivery met your expectations. Thank you for your positive feedback!
Great Product
This is the third set I am getting I lost the first one and I would like to keep one at my work and one at home. They offer great support to my thumb joint.
23 november 2025
Svar från BraceLab
We appreciate you sharing your experience! We're happy to hear that our product offers excellent support for your thumb joint and that you find it so useful.
Order with confidence
High quality brace and customer service was excellent. I ordered a size too small. Return experience was easy. I'm very pleased with BraceLab.
18 november 2025
Svar från BraceLab
We're happy to hear that you found our brace high quality and our customer service excellent. We appreciate your feedback and are glad the return process was easy for you.
The instructions for measuring to order…
The instructions for measuring to order the correct size were clear. It arrived on time and the instructions for applying it were clear as were the instructions for cleaning it. It keeps the thumb joint protected but allows enough movement to permit activities of daily living. It's really well designed.
23 november 2025
Svar från BraceLab
We're happy to hear that the measuring, application, and cleaning instructions were helpful! We're also glad the design protects your joint while allowing daily activities. Thank you for your positive feedback.
This brace is supportive
This brace is supportive, light weight and allows you to wash your fingers and upper hand without removal. I now have both a right and left brace to use as needed!
29 november 2025
Svar från BraceLab
We're happy to hear that the brace is supportive and lightweight! We appreciate your feedback and are so glad you find it convenient to use. Thanks for sharing!
Too expensive even if it does a great job
The device fits snugly and actually relieves much of my thumb pain. The issue I have with it is the price. Way too pricey.
14 november 2025
Svar från BraceLab
We appreciate you sharing your thoughts. We're glad the device provides pain relief for you.
All good
All good! The Young Lady on the phone was terrific & helpful!
Received my brace & it works & helps me out.
Thank You,
MC
21 november 2025
Svar från BraceLab
We're happy to hear that the brace is helpful, and the phone support was terrific! We appreciate your positive feedback and thank you for your time.
my brace came on time and it works well…
my brace came on time and it works well with my thumb pain
19 november 2025
Svar från BraceLab
We're happy to hear that the brace arrived on time and is helping with your thumb pain. Thank you for your positive feedback!
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