I ordered a very expensive brace for my right hand CMC joint. I received it in good time, however it wasn't as comfortable or as helpful as I was hoping for. I have a protrusion and the brace could no... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I am a return customer. I ordered the MetaGrip thumb Cmc brace. It was simple to order. The instruction sheet helps to adjust the brace for the proper fit.
Almost instantly recognized a level of support I once had but lost, and now have back. It has also established renewed confidence in my wrist’s ability to perform the tasks God designed it for. Thank... Se mer
Företaget har svarat
The brace for my arthritic thumb fits best depending on if my hand swells due to weather. I do not wear my brace during the day, but only in bed at night. The issue I have is the plastic thumb stabili... Se mer
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Företagsinformation
Skrivet av företaget
At BraceLab, our mission is to provide you with the best medical braces on the market so that you can get back to doing the things you love, as quickly as possible. BraceLab is the exclusive distributor of Push® premium braces in the United States.
Kontaktuppgifter
2609 Atlantic Avenue, 27604, Raleigh, USA
- 888-235-8221
- support@bracelab.com
- bracelab.com
4,6
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från BraceLab
We're happy to hear that ordering was easy and the product fits well. Thank you for your positive feedback!
Trust
Have trusted BraceLab for years. Used them for my clients and for my self. Bought thumb brace and have used it for years, helpful for stress from massage work and also for clients with hand and thumb issues.
Trust product construction.
20 januari 2026
Svar från BraceLab
We appreciate your long-term trust! We're happy to hear that the MetaGrip brace has been helpful for you and your clients. Thank you for sharing your positive experience!
Perfect fit for my thumbs
Great product for my hands. You can adjust them perfectly for your thumbs.
12 januari 2026
Svar från BraceLab
We're happy to hear that our product is great for you. Thanks for your feedback!
Product seems well made and eases pain…
Product seems well made and eases pain in CMC joint. It does seem rather expensive though for what is there and compared to other providers.
12 januari 2026
Svar från BraceLab
Thank you for your feedback! We’re glad to hear the brace helps ease your CMC joint pain. PUSH strives to offer high-quality, clinically designed products that provide lasting support and comfort.
Even though the thumb brace didn’t…
Even though the thumb brace didn’t work, it was an easy return.
5 januari 2026
Svar från BraceLab
We are sorry the MetaGrip wasn't the right brace for you. We appreciate your feedback regarding the return process!
Great product for a great price.
13 januari 2026
Svar från BraceLab
We're happy to hear that you find the brace valuable and affordable. Thank you for your positive feedback!
Highest quality, non-toxic supports!
Responsive customer service. Proactive problem solvers. BraceLab makes the highest quality, non-toxic supports! Their products are well thought out for the best healing experience. I own 5 or 6 of their braces and supports.
9 januari 2026
Svar från BraceLab
We appreciate you taking the time to share your positive experience! We're happy to hear that our customer service and products have met your expectations for quality and healing.
Ordering was easy
Ordering was easy. Braces are comfortable, even when sleeping, easily put on and they do the job!
30 december 2025
Svar från BraceLab
We're happy to hear that ordering was easy and the MetaGrip braces are comfortable!
It starts to hurt after about 4 hours…
It starts to hurt after about 4 hours at work I work with my hands and it hurts between a thumb and forefinger mainly it needs to be softer in between the thumb and forefinger or smaller
5 januari 2026
Svar från BraceLab
We appreciate your feedback and time. We're sorry to hear about the discomfort you experienced after a few hours, especially between your thumb and forefinger. Please reach out to our support team with any questions.
Svar från BraceLab
We're happy to hear that the brace arrived quickly and works well for you. Thank you for your positive feedback; we appreciate it.
Immediate response to getting size…
Immediate response to getting size changed. I waited until my Hand Therapist was back from vacation to have her check sizing.
Thank you for instant response and sending label for return
23 december 2025
Svar från BraceLab
We're happy to hear that our prompt assistance with your size change was helpful! Thank you for sharing your positive experience.
Quick delivery of correct merchandise.
22 december 2025
Svar från BraceLab
We're happy to hear that you received your merchandise quickly and correctly. Thank you for your positive feedback.
Great Service
when it turned out I had mismeasured my brace, I emailed Customer Service to see if I could exchange it. The rep I spoke with was great -- requesting photos to ensure it was the wrong size and then immediately sending the new brace along with a return label so I could send back the wrong one. Great service!
24 juli 2025
Svar från BraceLab
We appreciate you sharing your experience! We're happy to hear that our service was helpful in resolving the sizing issue with your brace.
Have used the brace for my thumb…
Have used the brace for my thumb arthritis for more than 10 yrs. They are the best. They help you and guide how to pick right brace too.
26 december 2025
Svar från BraceLab
We're happy to hear that the Push MetaGrip have provided you with support for your thumb arthritis for over 10 years. We appreciate your kind words and are grateful for your feedback.
Product relatively close to as good as…
Product relatively close to as good as possible in a difficult to impossible ask.
23 december 2025
Svar från BraceLab
We appreciate your positive feedback and are happy to hear that you are satisfied with our product's quality! Thanks!
Order showed up in a short period from…
Order showed up in a short period from online ordering.
24 december 2025
Svar från BraceLab
We're happy to hear that your order arrived quickly after you placed it online. We appreciate your positive feedback!
It has helped with my drop foot issue
It has helped with my drop foot issue. Easy to use and very comfortable
17 december 2025
Svar från BraceLab
We're happy to hear that the brace has helped with your drop foot issue and that you find it comfortable and easy to use.
Easy to order since I had the size…
Easy to order since I had the size checked by provider.
20 december 2025
Svar från BraceLab
We're happy to hear that ordering was easy after confirming your size! Thank you for your positive feedback.
Second order
After using a thumb brace for years I ordered one for my wife. Prompt delivery. Great solution to the pain.
22 december 2025
Svar från BraceLab
Thank you for your kind review! We’re glad to hear the brace arrived promptly and has been a great solution for relieving pain. We appreciate you choosing us and hope it continues to help your wife.
It was 5 stars when I first bought it
It was 5 stars when I first bought it. The second brace seemed to be made of inferior material and it bent in the back so i purchased another that broke in the back and I fixed it. I purchased 2 more and my wife contacted them. The same thing is happening to my new brace so she sent them a letter and then pictures and no one has answered us
6 maj 2025
Svar från BraceLab
Thank you for your review. It does look like we received an email from you and responded to it. If you are not receiving our emails back, please call us at (888)235-8221 so we may further look into this.
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