I ordered a very expensive brace for my right hand CMC joint. I received it in good time, however it wasn't as comfortable or as helpful as I was hoping for. I have a protrusion and the brace could no... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I am a return customer. I ordered the MetaGrip thumb Cmc brace. It was simple to order. The instruction sheet helps to adjust the brace for the proper fit.
Almost instantly recognized a level of support I once had but lost, and now have back. It has also established renewed confidence in my wrist’s ability to perform the tasks God designed it for. Thank... Se mer
Företaget har svarat
The brace for my arthritic thumb fits best depending on if my hand swells due to weather. I do not wear my brace during the day, but only in bed at night. The issue I have is the plastic thumb stabili... Se mer
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Företagsinformation
Skrivet av företaget
At BraceLab, our mission is to provide you with the best medical braces on the market so that you can get back to doing the things you love, as quickly as possible. BraceLab is the exclusive distributor of Push® premium braces in the United States.
Kontaktuppgifter
2609 Atlantic Avenue, 27604, Raleigh, USA
- 888-235-8221
- support@bracelab.com
- bracelab.com
4,6
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent Experience
Quick and easy transaction. Accurate details especially on sizing. Product is of exceptional in design, fit and performance.
8 april 2026
Svar från BraceLab
We're happy to hear that you found the transaction quick and easy. We're also glad the sizing details were accurate and that you were pleased with the product's design, fit, and performance! Thank you for taking the time to leave a review.
Svar från BraceLab
We're happy to hear that our brace provides you with relief. Thank you for sharing your positive experience with us!
These knee braces are amazing
These knee braces are amazing. The fit is comfortable, they’re adjustable and fit under jeans. They are way worth the price compared to drug store options. I had to send the first size back and the larger size came quickly
30 mars 2026
Svar från BraceLab
We're happy to hear that our knee braces provide a comfortable fit and meet your needs! We appreciate your feedback about the quick delivery of the replacement size.
Svar från BraceLab
We're glad you had a great experience with your order. Thank you for your continued support and positive feedback.
Relevied my arthritic pain
28 mars 2026
Svar från BraceLab
We're happy to hear that our product helped with your pain. Thanks for your feedback; we appreciate it.
Reliable product
I have ordered previously from this company so I felt it would be a good choice. My first BraceLab product was fitted by a specialist at a medical facility, so when I have ordered from them I knew already that the products are recommended by a top tier orthopedic practice in Rhode Island.
2 april 2026
Svar från BraceLab
Thank you for your continued trust and support. We’re glad to hear your experience with BraceLab and the recommendation from your orthopedic practice have been helpful in your care.
The website was easy to use and my…
The website was easy to use and my splint arrived in a timely fashion.
26 mars 2026
Svar från BraceLab
We're happy to hear that our website was easy to use and your brace arrived quickly! Thank you for your positive feedback.
Game changer
I’ve been dealing with ruptured ligaments in both wrists for a long time, so finding something that actually helps has been a challenge. I decided to try this wrist brace, and honestly, the difference was almost immediate. I initially only bought the left brace because I was skeptical, but after wearing it for about 30 minutes and feeling the relief, I went ahead and ordered the right one too.
Within that first half hour, I noticed a clear reduction in both pain and numbness. Another huge improvement is that my trigger finger hasn’t been locking up like it used to before I started using this brace, which has made a big difference in my day-to-day comfort and mobility.
What really stood out to me is how much better my wrists feel at the end of a full workday. Normally, I’d be dealing with constant aching and discomfort, but with this brace, the pain is significantly reduced. It provides solid support without feeling too bulky or restrictive.
I’m a real person dealing with real wrist issues, and for anyone going through something similar, this has truly been a game changer. I only wish I had found it sooner.
1 april 2026
Svar från BraceLab
We're so glad to hear that our wrist brace has provided you with relief and improved your comfort! It's wonderful to know it's made such a positive difference in reducing your pain. We appreciate you sharing your experience.
I can enjoy my hobbies again without the stress of ruining my hands
My main hobby is video games and smartphones also ask for a lot of things usage(nevermind every other thing we do day to day), but with the joint sticking out and constant low grade pain.. well I was worried about the future, these were shared around and have just been amazing. I'm not really sure how to articulate it. I'm so I got them.
21 mars 2026
Svar från BraceLab
We appreciate you sharing your experience! It's great to hear that our product has been so helpful, especially with your hobbies.
Svar från BraceLab
We’re sorry to hear this has been your experience. We do see that you’ve been in touch with our team. As discussed, we’ve asked for a few photos to better understand the fit and confirm whether the sizing may be contributing to the discomfort. Getting the right size is key to ensuring the brace sits properly at the base of the thumb. We’re here to make sure you get the best possible fit and support, and we’ll continue working with you to resolve this.
Fast efficient service
17 mars 2026
Svar från BraceLab
Thank you for your feedback. We are pleased to hear our service was fast and efficient.
I never received the brace!!!!!!!!
23 mars 2026
Svar från BraceLab
We’re sorry to hear this. It looks like we haven’t received any prior communication from you regarding this issue. Please reach out to our customer support team so we can look into your order.
Second brace
Second brace. Sadly for opposite thumb! This one took quite a while to ship. Also it was super tight when it came. It has since stretched and fits nicely except for the strap that wraps around the thumb itself. That one is still too small. I measure a full 2 cm below what is recommended for next size up, but may try that next time anyway. Called company to ask question and call was never returned.
22 mars 2026
Svar från BraceLab
Thank you for your feedback, and we’re sorry to hear about your experience. We apologize for the shipping delay. We did return your call but were unable to leave a voicemail. You may reach back out to our support team and we’d be happy to help with sizing guidance or explore other options to ensure a better fit.
Very Effective Products
The website is clean and the descriptions of the different braces and products are clear, I purchased one for my MCP joint and it has literally been the ONLY brace that has reduced the pain and gives really good support.
13 mars 2026
Svar från BraceLab
We're happy to hear that our website was helpful and the brace is providing you with pain relief and support. Thank you for sharing your positive experience!
Good product shipped fast!
20 mars 2026
Svar från BraceLab
We're happy you received our product quickly and that you are satisfied with it. Thanks for your feedback.
Order next down
I used the size chart on the website, and the braces were way too big!
I reordered the next side down. It took a while to get the replacements, but they fit.
10 mars 2026
Svar från BraceLab
We appreciate your feedback and are sorry the initial fit was off. We're glad the replacements fit. Thank you for your feedback.
I'm a return customer and knew this was…
I'm a return customer and knew this was the best place to get my brace.
10 mars 2026
Svar från BraceLab
We're happy to hear that you consider us the best place for your brace. Thank you for being a returning customer; we appreciate it.
Svar från BraceLab
We're happy to hear that the design helps with stability during racket sports! Thank you for your positive feedback; we appreciate it!
Great service and great product!!!
10 mars 2026
Svar från BraceLab
We're happy you had a great experience with our service and product! Thank you for your feedback!
Quick arrival of order!
1 mars 2026
Svar från BraceLab
We are happy our service met your expectations regarding the prompt arrival of your order. Thank you!
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