Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

So far I’ve not had a bad experience. The food is good and actually tastes fresh compared to competitors (I’ve tried Simmer, Frive, Foodery, etc). The feedback I would give though is: 1) B... Se mer

Betygsatt 5 av 5 stjärnor

After so many different prep companies out there , I came across bozu for my meal prep while training- the wraps are to die for ! Fast , reliable and tasty . Plus on top of the food , the customer ser... Se mer

Betygsatt 3 av 5 stjärnor

The food is fresh and very tasty. Would give 5 star if the user journey was better. The website is poor and ordering system lacking clarity. Luckily they have an efficient chat feature at least to ans... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

- believe me and other users who tell you they take unauthorized payments - portion size is ok but the food is a hit or a miss - i asked for dairy free options but was given 4 dairy meals - was... Se mer

Företaget har svarat

Företagsinformation

  1. Online-matbeställning

Skrivet av företaget

Revolutionize your meals with BOZU! 🍽️ Fresh, flavorful, and delivered nationwide twice a week. Say goodbye to mealtime stress and hello to convenience and quality. It's time to elevate your eating game with BOZU. Order now and taste the difference!


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

171 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,1

Alla omdömen

(171)

64 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Every meal was disgusting and portions…

Every meal was disgusting and portions were so small nothing like the pictures

2 september 2024
Omdöme utan inbjudan
Logotyp för Bozu

Svar från Bozu

Hello Javed,
Further to your review, we wish to offer our apologies for the disappointment you experienced whilst using our service.
We support your prerogative to review and as a customer driven service we strive to improve where necessary and welcome good or bad critique.
We are saddened to hear that some of our meals were not to your personal taste and contrary to what you may currently feel, we remain open to your correspondence so please let us know which meals you feel were not as shown on our website as we will gladly arrange to get these meals replaced for you.

Betygsatt 5 av 5 stjärnor

I've been using Bozu UK for my meal…

I've been using Bozu UK for my meal prep needs for the past few months, and I have to say, they have completely exceeded my expectations. As someone who values both convenience and quality, Bozu UK delivers on both fronts.

The variety of meals they offer is fantastic – there's always something new and exciting to try, catering to different dietary preferences and tastes. Whether you're looking for healthy options, hearty meals, or something a bit more indulgent, Bozu UK has you covered. The meals are not only delicious but also thoughtfully prepared with fresh, high-quality ingredients. You can really taste the difference!

One of the things I appreciate most is their commitment to making healthy eating easy and accessible. The portion sizes are perfect, and the meals are well-balanced, ensuring I get the nutrition I need without any hassle. Plus, the convenience of having these meals delivered right to my door in the UK and even to the Isle of Man is a game-changer for my busy lifestyle.

The packaging is also top-notch – everything arrives fresh and perfectly chilled, with clear instructions on how to heat and enjoy the meals, everything will even scan into my fitness pal. The customer service at Bozu UK is equally impressive; they're responsive, friendly, and always willing to help with any questions or requests.

Overall, Bozu UK is an outstanding meal prep service that I would highly recommend to anyone looking to save time without compromising on taste or quality. It's made my life so much easier, and I'm looking forward to continuing to enjoy their delicious meals.

22 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic business

Always fantastic food, always fantastic customer service. I’ve been a loyal customer for nearly a year, and my loyalties have been acknowledged many times through nice gestures.

Very proud to be using this service and will continue to use it going forward!

21 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic Meal Prep

Almost 3 weeks of great service.

Being vulnerable, I’m a big guy, 180kg, 6”1. It’s really key for me to keep track of what I’m eating and ensuring what I put in my body is good as apposed to the terrible diet that got me to this weight. But I’m active, I’m feeling good and Bozu is really helping me achieve massive things in a short period of time. They have their meals on MyFitnessPal (big +) Long may that continue. I’m around 1 stone down (6kg) since joining. Jordan and the team have been excellent. Fresh deliveries every Sunday and Wednesday without issue.

Credit to you guys for a fantastic service. Glad we got everything set up and I committed to Bozu.

Mason

18 augusti 2024
Omdöme utan inbjudan
Logotyp för Bozu

Svar från Bozu

Thank you for your review, we are extremely proud and excited to learn that we are an active part of your health journey. Customers like yourself are the impetus that drives us.

Betygsatt 1 av 5 stjärnor

Accusing me of using multiple emails to…

Accusing me of using multiple emails to post bad reviews. Then doxing my personal information along with other customers information in the comment replies and when I told them my ip address is available in my data to trustpilot they removed the emails from the comments. I’ve just had an email from trust pilot saying my review will be removed for hate speach cos BOZU flagged it as hate speach. They use every tactic possible to deny and remove bad reviews so they can keep doing what they do. I’ve had no delivery from this company they refused to give me a refund I had to fight for it for over a month. I was pestered with phone calls 2/3 months later from the owner trying to get my address to send me out some food. You ok I don’t trust you. Every few weeks I get an updated from here with the comments trying to deny anything I say or fro. Trustpilot saying they are requesting my personal information again. Unbelievably abusive and aggressive treatment of their customers.

18 augusti 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

False accusation of using multiple…

False accusation of using multiple emails for reviews. This just shows that they can't take any feedback, and they're delusional for thinking I made 3 emails hahaha. Don't order from here, they're delusional.

17 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Bozu

I have been using Bozu now for close to 3 years which speaks for itself with the level of consistency and quality of the food. I have generally been pleased with all aspects of the service right from customer engagement through to the freshness of my weekly breakfasts and lunches. I would recommend them with full confidence as they have been a clear factor to my overall well being and personal development with my training.

12 augusti 2024
Omdöme utan inbjudan
Logotyp för Bozu

Svar från Bozu

Thank you for your thoughtful and positive comments, we appreciate your encouragement.

Betygsatt 1 av 5 stjärnor

Terrible customer service

Customer service at this place is horrendous. Their customer service rep (who I believe is also the owner) is extremely condescending and rude. The subscription states it is easy to cancel or pause which is a lie. Trying to cancel the subscription or amend it is impossible. Whilst the food is nice, the customer service lets the business down terrible so overall would not recommend anyone getting involved with this company at all.

1 augusti 2024
Omdöme utan inbjudan
Logotyp för Bozu

Svar från Bozu

Dear Firdos Patel,
Thank you for your review, we are saddened to learn that your experience was less than favourable. This is certainly not the level of service that we pride ourselves on delivering, ergo, we would kindly request that you write to enquiries@bozu.co.uk, to enable us to further redress your disappointment. We appreciate your positive comments about the food and hope you will allow us to reconcile this matter.

Betygsatt 5 av 5 stjärnor

Best meals I've ever had

Been having Bozu me as for the last four months. Some of the best tasting meal prep meals I've ever had!

20 juli 2024
Omdöme utan inbjudan
Logotyp för Bozu

Svar från Bozu

Thank you for your fantastic review, we are always grateful for positive feedback, it encourages us to keep improving.

Betygsatt 5 av 5 stjärnor

Fantastic food at such a reasonable…

Fantastic food at such a reasonable price! We have 2 kids and both are very busy with work and it’s such a joy to have these yummy meals to enjoy! So easy to get ready and is like having proper restaurant food and a tiny fraction of the price,
Will 💯 be using them on an ongoing basis,

20 juli 2024
Omdöme utan inbjudan
Logotyp för Bozu

Svar från Bozu

Thank you for your amazing review, it is fantastic to hear that you love our food

Betygsatt 5 av 5 stjärnor

Beast meal preps I ever had

Beast meal preps I ever had, meals very tasty and fresh every week and support team always there to help . Don’t think twice , just try it .

17 juli 2024
Omdöme utan inbjudan
Logotyp för Bozu

Svar från Bozu

Thank you for your positive review we are always happy to hear that our all round service meets approval.

Betygsatt 5 av 5 stjärnor

Great food

Great food, great service. I would highly recommend Bozu to anyone looking to order. Fresh, fast and quality food.

20 juli 2024
Omdöme utan inbjudan
Logotyp för Bozu

Svar från Bozu

Thank you so much for your review.

Betygsatt 5 av 5 stjärnor

Very good food and service so far

Very happy with the food so far and would recommend based on that, very good quality, tastes unbelievable and always delivered on time.

Reached out on instagram with a few questions and got a prompt response.

So far so good

3 juli 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

0 stars NEVER ORDER HERE

I recently decided to try a meal prep service and was thoroughly disappointed with the experience. The portions were small to begin with, but things took a turn for the worse when I canceled my subscription. Suddenly, the portions became even smaller, to the point where they were barely enough to constitute a meal. It's as if they were trying to punish me for canceling. The quality of the food also seemed to decline, with meals arriving bland and uninspiring. I regret wasting my time and money on this service and would not recommend it to anyone. Avoid at all costs!

19 juni 2024
Omdöme utan inbjudan
Logotyp för Bozu

Svar från Bozu

Hello Saman,
Thank you for your sharing your review, we are sorry to hear of your disappointment, and are equally concerned to now learn that your meals were not up to the high standard normally synonymous with our service. We apologise for any inconvenience caused and we are open to your further contact so that we may offer resolution.

Betygsatt 1 av 5 stjärnor

Horrible service do not use

No cancel button on their site. Have to email to cancel a plan. Even if your plan is cancelled, they will still charge you and ship you meals. They wont reply to you if you want a refund. Used to go under the name of 'diets2go' but that site redirects to bozu now. Ive seen another person have the exact same issue with them as I have had. Do not bother using bozu.

15 juni 2024
Omdöme utan inbjudan

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