Borough 22 Doughnuts Omdömen 229

TrustScore 4 av 5

4,0

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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Somehow the house name was remove from my delivery and even though there was a telephone number and postcode the doughnuts weren’t delivered. When I spoke to customer services I was advised there was... Se mer

Betygsatt 5 av 5 stjärnor

Not too bad considering we ordered to deliver. Some great and helpful instructions on how to freshen up the doughnuts after delivery . Went down a treat for the gluten free nut free family member ! Wi... Se mer

Betygsatt 5 av 5 stjärnor

I absolutely love these doughnuts. Being coeliac and not having eaten doughnuts for over 8 years, these were a delight. Shipping is quick and the doughnuts arrive in untouched condition. Follow t... Se mer

Betygsatt 5 av 5 stjärnor

After trying these last year in Selfridges on Oxford St we were super impressed by how delicious these donuts were. My husband is celiac (I’m not) but these were as good as gluten containing donuts.... Se mer

Företagsinformation

  1. Munkförsäljare
  2. Bageri
  3. Glutenfri restaurang
  4. Veganrestaurang

Skrivet av företaget

The UK's most inclusive doughnut. Multi-award-winning allergen-free doughnuts that are celebrated for their amazing taste. You will not believe they are free-from anything. Certified gluten-free, plant-based and suitable for those on low FODMAP, low sugar diets and also halal and kosher friendly. Despite all of this they are still loved by those who have no dietary requirements whatsoever, hence our opening statement, the most inclusive doughnut. Safe for those who need to be but zero compromise for those that don't!


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

229 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 82 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

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Betygsatt 5 av 5 stjärnor

Delightfully Delicious Doughnuts

Indulging in doughnuts while adhering to a low FODMAP diet can be a challenge, but FODMAP doughnuts have truly come to the rescue! These delectable treats offer a burst of flavour without the worry of triggering digestive discomfort. The texture is perfectly fluffy, and the variety of flavours available is impressive. From cinnamon to raspberry glaze, each bite is a delightful experience. The fact that they are low FODMAP is just the icing on the doughnut! Whether you're following a specific diet or simply craving a guilt-free treat, Low FODMAP doughnuts are an absolute must-try. Highly recommended!

25 mars 2024
Logotyp för Borough 22 Doughnuts

Svar från Borough 22 Doughnuts

Thank you, Ryan!!! What an awesome review!

Betygsatt 3 av 5 stjärnor

I hope you continue to do well

I hope you continue to do well, however I found the donuts very hard. Followed the instructions but dsappoinred and I was so looking forward to the donuts
Sorry that's my honest opnion
Ryan has been very helpful and very polite when I have called for advice

25 mars 2024
Logotyp för Borough 22 Doughnuts

Svar från Borough 22 Doughnuts

Hey Nita, Thanks for the feedback. We are working away on improving the recipe and also having a physical presence outside of London even if only in the form of a pop-up. If you are in London please do come and collect from us fresh at our Saturday Shop!

Betygsatt 3 av 5 stjärnor

Grateful but disappointing by post

Really happy with what they are trying to do. Delivery is fast and check out is efficient.

After 20 years of being GF, I know doughnuts are not the easiest thing to make and a lot of places don’t even try. So I applaud them for trying and making themselves accessible by post.

However, when following the instructions to reheat, they are just *fine*, they do not justify a cost of £5.30 per doughnut delivered (£32 for 6). Taste pretty bland, are stodgy and a bit of a let down.

Would still attempt them fresh if I’m in that part of London to see if they would be better fresh as those reviews look better. However after a 12 hour delivery and a reheat, I would expect better than I got.

I would say ‘buy to try, it you’re desperate for a GF doughnut but have low expectations’

27 mars 2024
Omdöme utan inbjudan
Logotyp för Borough 22 Doughnuts

Svar från Borough 22 Doughnuts

Hey Kate, Thanks for the feedback. We are working away on improving the recipe and also having a physical presence outside of London even if only in the form of a pop-up. If you are in London please do come and collect from us fresh at our Saturday Shop!

Betygsatt 5 av 5 stjärnor

Exceptional GF doughnuts!

I’m so grateful for Borough22 for providing us with GF and vegan doughnuts, the fried doughnuts are exceptional and a real treat. It is also owned by the nicest guy. Doughnuts are best when fresh but they’re still amazing.

23 mars 2024
Omdöme utan inbjudan
Logotyp för Borough 22 Doughnuts

Svar från Borough 22 Doughnuts

Thank you, Mya!!!

Betygsatt 5 av 5 stjärnor

Love these doughnuts

Love these doughnuts! you do have to warm them so they go nice and soft. A real treat for me and my family (2 of us are coeliac)

22 mars 2024
Omdöme utan inbjudan
Logotyp för Borough 22 Doughnuts

Svar från Borough 22 Doughnuts

Thank you, Victoria!

Betygsatt 1 av 5 stjärnor

Not great at all

Travelled an hour and half to the pop up at brick lane as I’ve wanted to try these doughnuts for ages but they’re honestly the worst I’ve ever had. They’re really stodgy and dense and nothing like a soft doughnut. Really disappointed I wasted £45 on them for them to go in the bin.

23 mars 2024
Omdöme utan inbjudan
Logotyp för Borough 22 Doughnuts

Svar från Borough 22 Doughnuts

Sorry to hear about that. The feedback from the day was outstanding so we are wondering if you got there towards the end of the day or saved them to eat the next day in which case they would need to be heated up. Pop us an email at customer services and we can look into this further.

Betygsatt 5 av 5 stjärnor

These doughnuts are always amazing!!

These doughnuts are always amazing!!! I have bought in person 3 times and have ordered once online. My favourite so far is the March special chocolate one, but all of the many flavours I have had so far have been great! Ryan is always so helpful and friendly! 11/10 🌟

23 mars 2024
Omdöme utan inbjudan
Logotyp för Borough 22 Doughnuts

Svar från Borough 22 Doughnuts

Yaaaay! Thank you so much. 11/10 is amazing. We really do put our heart and soul into making them.

Betygsatt 5 av 5 stjärnor

Best gluten-free and vegan doughnuts…

Best gluten-free and vegan doughnuts ever! The customer service is excellent as well. I've bought these doughnuts for a birthday and they have been super appreciated by all the guests. The customer service was super helpful for organizing the delivery! Really recommend.

16 mars 2024
Omdöme utan inbjudan
Logotyp för Borough 22 Doughnuts

Svar från Borough 22 Doughnuts

Thank you so much. We'll be sure to let Maya know too. She has been outstanding in dealing with everything for us!

Betygsatt 5 av 5 stjärnor

Great donuts, great customer service

Unfortunately, my donuts were delayed with the shipping company for a few days, meaning they were going to arrive well past their best. The bakery were great about this though and they sent a fresh batch ASAP. I couldn't have asked for better customer service, or tastier donuts.

29 februari 2024
Logotyp för Borough 22 Doughnuts

Svar från Borough 22 Doughnuts

If it's within our ability to do so we will also go the extra mile. Thank you so much for your patience and graciousness with your delivery and allowing us to provide a solution.

Betygsatt 5 av 5 stjärnor

Delicious

I am speechless, they are honestly incredible.
They taste like a doughnut.
And the texture is so light and like a gluten doughnut.
The flavours are just delicious for vegan and gluten free!
Thank you. I had to stop myself from eating the whole box.
What a treat and I will definitely be coming back.
They delivered at 9am on the delivery day! They were freshly baked!
Customer service from Maya has been excellent. Really warm and fast replies.
I would recommend them again to anyone trying vegan or gluten free. :)

6 mars 2024
Omdöme utan inbjudan
Logotyp för Borough 22 Doughnuts

Svar från Borough 22 Doughnuts

Thank you so much. Maya is fantastic and we really appreciate her. So glad you loved the doughnuts too.

Betygsatt 2 av 5 stjärnor

To be honest they were a massive…

To be honest they were a massive disappointment. They were not really like doughnuts, just too solid. We couldn’t even finish eating them.

27 februari 2024
Logotyp för Borough 22 Doughnuts

Svar från Borough 22 Doughnuts

Really sorry about your experience Kate. Did you contact customer services about this for them to look into it for you?

Betygsatt 5 av 5 stjärnor

We hadcan issue with the delivery…

We hadcan issue with the delivery address so I contacted them via email and had a response within 10 minutes, with our problem sorted!! And the donuts were absolutely delicious, it made my daughters day to be able to have not just plain donuts!! She took a bite out of everyone so no one else could eat them!!!!

28 februari 2024
Logotyp för Borough 22 Doughnuts

Svar från Borough 22 Doughnuts

We love the way her brain works, lol. This is amazing, thanks so much for the review

Betygsatt 5 av 5 stjärnor

Holy moly gluten free and vegan heaven

Holy moly gluten free and vegan heaven! I highly recommend the custard filled it was definitely my favorite. Ordering online was easy and adding the $5 for quiver delivery ended up being a no brainer. They took to our hotels front desk and we got to have them fresh to eat for or special sugar breakfast as our goodbye to London. Ryan has created an awesome business and product. I can’t wait to watch Borough 22 continue to grow and evolve. Now if he could please open a big bakery that would be grand! (Oh and come to Los Angeles). Much love and gratitude for helping my kids safely indulge.

5 mars 2024
Omdöme utan inbjudan
Logotyp för Borough 22 Doughnuts

Svar från Borough 22 Doughnuts

Was so great to see all the photos. Thank you for seeking us out!

Betygsatt 5 av 5 stjärnor

These doughnuts are wonderful

These doughnuts are wonderful, even over a week later. Since I was staying at a hotel I picked up my order at Karma Kitchen (thanks to Maya’s invaluable help) which was very easy. I had no way of refreshing the doughnuts in the hotel so I left them in the fridge and brought them back to the US five days later. After a five minute refresh in the air fryer they are still delicious; almost as good as the one I ate fresh as I was leaving Karma Kitchen.

26 februari 2024
Logotyp för Borough 22 Doughnuts

Svar från Borough 22 Doughnuts

Amazing, thank you so much for sharing!!!!

Betygsatt 5 av 5 stjärnor

The most amazing fried doughnuts

The most amazing fried doughnuts - loved even by those who aren’t gluten free. I particularly loved the crème brûlée glazed doughnut - it was out of this world. I couldn’t recommend this place any more!

17 februari 2024
Omdöme utan inbjudan
Logotyp för Borough 22 Doughnuts

Svar från Borough 22 Doughnuts

Thank you so much. We appreciate your custom and your feedback too. Hope to see you again very soon.

Betygsatt 5 av 5 stjärnor

Best doughnuts ever!

Best doughnuts ever!! My daughter who’s 8 was diagnosed Coeliac 2 years ago and the one thing she’s missed most is a doughnut. I visited London last weekend and made selfridges my first stop to buy a couple of your doughnuts and surprise her when I got home later that weekend. She was so happy! She said they were the best doughnuts she’s ever tasted!! I think it’s amazing what you are doing making gluten free food look and taste delicious. Unfortunately our experience has been that even if somewhere offers GF alternatives they never look as appealing as the gluten versions so often my daughter is left with something plain looking and feeling a bit left out. It makes me so happy she can have something special looking that she enjoyed eating. I will definitely be ordering again. Thank you.

25 februari 2024
Omdöme utan inbjudan
Logotyp för Borough 22 Doughnuts

Svar från Borough 22 Doughnuts

This is awesome. Next time you are in London stop by the kitchen to pick up some of our fried doughnuts. They are out of this world.

Betygsatt 5 av 5 stjärnor

Totally AMAZING

Totally AMAZING! My little girls who’s coeliac said “they are the best thing she’s ever tasted”.

31 januari 2024
Logotyp för Borough 22 Doughnuts

Svar från Borough 22 Doughnuts

Thank you, Samantha! We love that and it fulfils our mission the make the best doughnuts ever!

Betygsatt 5 av 5 stjärnor

Fantastic birthday ‘cake’ for 11 year old

A box of mixed baked and filled donuts was a great ‘birthday cake’ surprise for my gf and df 11 year old who was rarely able to eat donuts but loved them! These were great and he was super happy on the day! Thanks also for amazing next day delivery!

23 januari 2024
Logotyp för Borough 22 Doughnuts

Svar från Borough 22 Doughnuts

You are so welcome. Thank you for the order!

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