Boostworks Omdömen 139

TrustScore 3.5 av 5

3,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

There's a few idiosyncrasies with how the vouchers and the discounts work that you figure out by trial and error. Right now I have to wait 24 hours before I can buy the voucher and it's already delaye... Se mer

Betygsatt 5 av 5 stjärnor

Issue with card loading which transpired to be a notification issue rather than the card. On raising the problem, it was quickly looked at and they personally reached out to check fully resolved, with... Se mer

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Betygsatt 1 av 5 stjärnor

Raise a query on 31st March (253604), chased on 8th April (which just raised another number 254219) - still no response as of today 17th April. I have been trying to add funds to a reloadable card... Se mer

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Betygsatt 5 av 5 stjärnor

Boostworks provides an outstanding service. We use their platform to provide retail discounts and peer to peer recognition for our employees. What really stands out is their quick response time to... Se mer

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Företagsinformation

Skrivet av företaget

Boostworks is a UK leader in people engagement on a mission to help every person in every UK organisation thrive. With over 20 years of experience collaborating with a diverse range of organisations to help them support and reward the people they look after, we get people better than anyone, and combine our personal skills with our technological skills to build the tools that truly lift people up.


Kontaktuppgifter

3,7

Medel

TrustScore 3.5 av 5

139 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Sighed up with CSSC

Sighed up with CSSC. The system works well but the time has come for me to leave. As this is a subscription service I notified them I wanted to leave. It’s seems impossible and there is no way to do this online. The whole site is geared to making it almost impossible to leave. This kind of sharp practice whilst not illegal is not only inconvenient but almost immoral. There should be a simple way of leaving not requiring phone calls or further emails and a team pestering me to stay. Once they have your payment details they will keep taking funds.

19 augusti 2025
Omdöme utan inbjudan
Logotyp för Boostworks

Svar från Boostworks

Hi Tony, thanks for sharing this review. We partner with CSSC to deliver one element of their membership offering, CSSC savings. As a result, to end your CSSC membership, you need to contact CSSC directly - this is not something we look after. We've passed this over to CSSC's support team, so we're sure you'll get the help you need to end your membership. If there's any help you need in relation to your CSSC savings account specifically, please don't hesitate to get in touch with us at help@boostworks.co.uk.

Betygsatt 1 av 5 stjärnor

Absolute charlatans

Absolute charlatans,
they changed their name from peoplevalue which is apt, as it's obvious they don't value people at all - not the end user anyway.
Their website is appalling, and over simplistic - very difficult to decipher when your points expire

I've lost £100s worth of points which they've clawed back so they don't have to pay out.
My organisation who went with this scheme assured all points would last for perpetuity. so I slowly built up my point tally.
Then BoostWorks changed their t&c's – which is fine, They did notify us of these changes.

But what they don't do is give notice when your points are about to expire.
Week by week there's unsolicited emails from them promoting their, quite frankly, very poor offers

They pray (or is it prey) that you don't use these points collected- which for me,
is hard earned for exceptional work. So they can claw back at the very earliest opportunity.

Unlike most financial institutions you get until the end of the day to complete your transaction, be it credit cards, bank loans and overdrafts, rent payments, etc.
Not these guys. As soon as the clock ticks to 00:01 They're snatched your points back.
When you contact customer service their response is a cut n paste response referring to their t&c's.
As mentioned earlier in this review they don't value the end user.
When I retuned off sick another bunch of points (~ £150) removed, no warning no notice to say that it had even been removed,
On-the-quiet, as if it’s nothing!!

The only consolation is that I sit on the remuneration board and will be heavily advocating a change of provider.
If you're wanting to save up for a high ticket item,
you can forget it with these guys. You'll lose your points as you try and build up your balance.

25 juni 2025
Omdöme utan inbjudan
Logotyp för Boostworks

Svar från Boostworks

Hi Reggy,

Thank you for sharing this feedback with us - we're really sorry that you feel this way about our business and service.

We value every person that uses our service and want every individual to spend their well-deserved points and benefit from their rewards. We understand your frustration and we'd love the opportunity to make this right. Please reach out to us by emailing help@boostworks.co.uk and quoting CA300725. We can then locate your account and resolve this together.

With regards to points expiry, we strive to make our terms clear for users, with a notice within the account balance, as well as quarterly reminders to prompt individuals to spend their points. However, we know that there's room for improvement. We're actively working on enhancing the visibility of upcoming expiry through our platform and communications so we can reduce the chance of individuals missing out.

As a reminder, if our weekly offer emails aren't of interest to you, you can unsubscribe at the bottom of the email or update your preferences in your account settings.

Betygsatt 5 av 5 stjärnor

Fabulous customer service

Chris has been great in sorting out my cashback. Fabulous customer service. Thank you.

24 juli 2025
Omdöme utan inbjudan
Logotyp för Boostworks

Svar från Boostworks

Hi Karen 👋 This review is simply fabulous! Thanks so much for sharing. We're delighted to hear you had a great experience with Chris in our team.

Betygsatt 5 av 5 stjärnor

Great customer service from Chris

Great customer service from Chris - thank you

23 juli 2025
Omdöme utan inbjudan
Logotyp för Boostworks

Svar från Boostworks

Hi Vicki 👋 Thanks so much for sharing your review. It's so lovely to hear that you had a great experience with Chris in our customer services team.

Betygsatt 5 av 5 stjärnor

Quick resolution

Had a problem with a gift card not being received, contacted customer services and had a response within 24hrs. Great service

5 maj 2025
Omdöme utan inbjudan
Logotyp för Boostworks

Svar från Boostworks

Thanks so much for sharing this review, Jennifer. It's great to hear you got a quick resolution. We hope you're continuing to enjoy using our service 😊

Betygsatt 5 av 5 stjärnor

Friendly and efficient humans.

The friendly and efficient person on the phone. I didn't have to wait and in a couple of minutes everything was sorted. So much nicer than a website.

13 maj 2025
Omdöme utan inbjudan
Logotyp för Boostworks

Svar från Boostworks

Thanks so much for sharing this review. We're so happy to hear that you had a great experience with a member of our wonderful support team!

Betygsatt 5 av 5 stjärnor

Nice to have a boost now and then 🙂

Great range of perks to choose from, the app is easy to use with an excellent customer support team on hand if there are any issues

1 maj 2025
Omdöme utan inbjudan
Logotyp för Boostworks

Svar från Boostworks

Thanks for sharing your review! We're so pleased to hear you're enjoying the perks available through our app. And we totally agree - it's nice to be boosted! 😊

Betygsatt 5 av 5 stjärnor

I had a qùery after office hours

I had a qùery after office hours so completed an online query. Wasnt expecting to hear back the same evening, but i did and all was sorted by the morning. Thank you so much.

1 maj 2025
Omdöme utan inbjudan
Logotyp för Boostworks

Svar från Boostworks

Thanks for sharing your review!

Betygsatt 5 av 5 stjärnor

Great customer service

Great customer service, product range and easy to claim rewards web-portal. I haven't tried mobile app but on the web version, the options to spent and cash back are quite generous.
A great employee motivation and rewarding platform.

17 april 2025
Omdöme utan inbjudan
Logotyp för Boostworks

Svar från Boostworks

Thanks for sharing this review, Usman. We're so pleased to hear that you're enjoying our platform! We recommend getting our mobile app so you can enjoy being boosted on the go 😊

Betygsatt 1 av 5 stjärnor

Missing voucher

I have been using this app through my new employer for the last couple of months. I have bought multiple vouchers for Morrisons and never had a problem, the voucher has always appeared within the app within a few minutes. Yesterday I bought a voucher and drove to Morrisons expecting the voucher to be in the app when I arrived. It wasn't. The money has gone out of my bank account and the cashback showing on the Boostworks App. I waited 45 minutes in the car but no voucher arrived so I returned home with no shopping. Not only am I out of pocket for the voucher, I cannot afford to pay again to do the grocery shopping and I will now miss out on 9,000 of Morrisons More Points equivalent to £9 due to an offer expiring today. I have contacted Morrisons and they can't help and Boostworks helpline is not open at the weekend. Thank you very much Boostworks

12 april 2025
Omdöme utan inbjudan
Logotyp för Boostworks

Svar från Boostworks

Hi Charlie 👋 We're so sorry that you didn't receive your Morrisons voucher and that this left you waiting around on Saturday. It's so important that you can rely on our service to work as expected and we missed this mark which is really disappointing. Unfortunately, our voucher partner experienced a technical issue on Saturday which caused Morrisons voucher orders to not be fulfilled. We're working with them at the moment to get to the bottom of this issue and support the users impacted. We apologise for your negative experience and the way this personally impacted you, and hope you can trust us to help you save money in future. If you want to reach out to us directly, please send us an email at help@boostworks.co.uk.

Betygsatt 5 av 5 stjärnor

Recommend

Recommend, better than Topcasback

5 april 2025
Omdöme utan inbjudan
Logotyp för Boostworks

Svar från Boostworks

Thank you for this lovely review!

Betygsatt 5 av 5 stjärnor

Helpful

Got back straight away please as they was so helpful

12 mars 2025
Omdöme utan inbjudan
Logotyp för Boostworks

Svar från Boostworks

Hi Elaine 👋 Thanks for your lovely review!

Betygsatt 5 av 5 stjärnor

Good perks, easy to use app

Good variety of offers, discounts and rewards. Easy app to navigate.

24 februari 2025
Omdöme utan inbjudan
Logotyp för Boostworks

Svar från Boostworks

Thank you for sharing this wonderful review, Richard. We're so glad to hear that you're enjoying our app!

Betygsatt 5 av 5 stjärnor

Great offers- great team

We work with Boostworks to provide employee benefits to our employees and they do a fantastic job... our employee satisfaction surveys always mention the offers received from the Boostworks platform. Can definitely recommend working with them.

24 februari 2025
Omdöme utan inbjudan
Logotyp för Boostworks

Svar från Boostworks

Hi Margaret 👋Thanks so much for sharing this review. We're delighted to hear that your employees are enjoying the discounts available through our service!

Betygsatt 5 av 5 stjärnor

Boostworks are always a joy to work…

Boostworks are always a joy to work with. We've acquired thousands of customers through well put together campaigns.

20 februari 2025
Omdöme utan inbjudan
Logotyp för Boostworks

Svar från Boostworks

Hi Ruaraidh 👋 Thank you for sharing this review. We're so pleased to know you enjoy working with us!

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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