Bought a 5 night all inclusive Mexico vacation package with Bookvip. I have an open date package. Called to book and was told by Monster RG that I had to pay another $400+ to book my fully paid vaca... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Scammers. My partner has been scammed by this company from England from a completely separate website. For 6 months they have been taking a monthly amount from his account without his knowledge and he... Se mer
Lies. Deception. & More Lies If you notice the reviews on here, they're mostly by quite a few people with one reviews, meaning they're either fake accounts or paid marketing to have these reviews... Se mer
Företaget har svarat
The people behind it (not allowed to mention name here, but you can research yourself) seems to have run a similar scheme before under unsold.com. Unsold.com took payment for hotel vouchers, but nev... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Bookvip.com is an American travel agency headquartered in Miami, Florida with additional offices in Asia and Dominican Republic. The company is the leader in discounted vacation promotional packages and is also one of the fastest growing travel companies in North America serving over 1 Million customers per year. Bookvip.com offers 24 hour, 7 day per week service for its clients and are available before, during and after their trip. The company has an A+ rating with the Better Business Bureau and strives for 100% customer satisfaction. The company now has more customer video reviews than any other travel website in the world. The videos can be viewed on the Bookvip.com website under the navigational tab titled Customer Video Reviews. http://bookvip.com/sitereviews
Kontaktuppgifter
200 S Biscayne Blvd. Suite 2790, 33131, Miami, USA
- 888 849 8450
- james@bookvip.com
- bookvip.com
1,9
Dålig
674 omdömen
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great experience from beginning to end.
Great experience from beginning to end. Easy reservation process, very helpful staff.
6 februari 2018
Omdöme utan inbjudan
Got exactly what I expected
6 februari 2018
Omdöme utan inbjudan
Bookvip.com is the best choice
6 februari 2018
Omdöme utan inbjudan
Good price and good time.
5 februari 2018
Omdöme utan inbjudan
Book VIP was great to work with
Book VIP was great to work with! The presentation is very professional, and even though we said no to additional purchases we were treated with respect. We considered that time just a part of the adventure of our vacation. As far as the resort - WOW! It is beautiful and was the best vacation we have taken in 20 years! We will be doing the all inclusive thing from now on! I'm so glad we found BookVIP.com!
1 februari 2018
Omdöme utan inbjudan
I used bookvip.com to go to Now Onyx …
I used bookvip.com to go to Now Onyx Punta Cana for 5 days six nights..It literally was one of the MOST AMAZING TIMES OF MY LIFE...it was as advertised, no games or gimmicks, it wasn't FRAUDULEN. However was one of the best trips I ever had....!! Bookvip is the BOMB.....
29 januari 2018
Omdöme utan inbjudan
We had an amazing vacation and …
We had an amazing vacation and experience with Book VIP. We would recommend it to anyone wanting to go on vacation.
28 januari 2018
Omdöme utan inbjudan
I was curious as well about how they …
I was curious as well about how they were able to offer such extreme savings. Look on you tube. It's basically a time share pitch, but it seems after the two hour presentation, you can go about your trip with no obligation..
25 januari 2018
Omdöme utan inbjudan
BookVip.com made booking our vacation …
BookVip.com made booking our vacation extremely easy. We had a grand time and Wild Bear Inn was very close to all the attractions we wanted to attend. The room was warm and cozy and perfect for my husband and me. We had a terrific time thanks to BookVip.com.
25 januari 2018
Omdöme utan inbjudan
We had a great experience on our Villa Del Palamar, Cabos San Lucas vacation
We had a great experience on our vacation. We do wish that we could have traveled with our friends and that when signing up for the promotion it was expressed a little better that we couldn't. Other than that bookvip did a great job with communication, the resort Villa Del Palmar was beautiful, and we had a relaxing vacation.
25 januari 2018
Omdöme utan inbjudan
We had a great experience with bookvip
25 januari 2018
Omdöme utan inbjudan
BEWARE OF FALSE ADVERTISING.
BEWARE OF FALSE ADVERTISING.
I used BookVIP to book a trip to Mexico with my husband in December 2017.
We called in to book over the phone with a rep, and she mentioned the name of the resort which matched with the photos we saw on BookVIP's website. We were happy with our booking until our email confirmation came in and we saw that we were booked into a 2 star hotel out in the forest instead of the 4 star resort by the beach that the website and the rep had told us we were booking.
Throughout our communication with bookVIP over the span of a week, no one apologized, offered to help us upgrade/change or seemed concerned that were were mislead through false advertising. Our flights were booked and paid for so there was no option to cancel, and we had to pay extra out of our pockets to make sure we were not staying at the 2 star resort they booked us into. A lot of time and money was wasted. I managed to speak to the Supervisor Gretta who ultimately told us it was our own fault this mistake was made and refused to help or compensate us in any form.
This is was the absolute WORST experience my husband and I have ever had while booking a trip. This is the FIRST AND LAST TIME I am ever using BookVIP. I urge those who are considering to use them to please book elsewhere and save yourself from a ruined vacation. It is not worth any amount of money you will ever save.
Edit: As a testament to their grossly lacking customer service and communication, they’ve replied to this comment with a canned response that continues to ignore and disregard a customer that has been lied to and cheated. Further evidence to NEVER EVER USE THIS WEBSITE.
17 januari 2018
Omdöme utan inbjudan
Svar från Bookvip
Thank you for your valuable feedback RT. As an update, please contact me directly so can look up reservation as you cant look up by just the initals RT. If you are going to post a negative review it would be helpful if you used your real name so we could address the situation or contact us directly as I stated below As the fastest growing travel company in the world we sometimes make mistakes. However, we use this forum for both positive feedback and areas where we need to improve. Please contact me directly James@bookvip.com so can look directly into your issue and make amends for any inconvenience.
Here is video explaining How BookVIP Works And Why We Are Able To Offer Packages At 70% Off
https://youtu.be/8xvEe7L3v4E
We have sent over 1,00,000 people on vacations and more actual customer testimonial reviews than any other travel web site http://bookvip.com/sitereviews
James Colligan
Owner
BookVIP.com
My husband and i went September of 2017 …
My husband and i went September of 2017 to cancun. One of the best vacations we have ever had. We did have to do a 90 minute meeting. But was still worth it.
13 januari 2018
Omdöme utan inbjudan
Awesome service
Awesome service, beautiful resort. We enjoyed every minute of our stay
11 januari 2018
Omdöme utan inbjudan
It was a great experience!
11 januari 2018
Omdöme utan inbjudan
We had a great time on our recent trip …Book now travel later!
We had a great time on our recent trip to Cancun, thanks to BookVip!
27 december 2017
Omdöme utan inbjudan
Easy to use
Easy to use. Directed us right to the hotel we stayed at in Cabo
16 december 2017
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.