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Bookvip Omdömen 674

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TrustScore 2 av 5

1,9

Resebyrå
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Bought a 5 night all inclusive Mexico vacation package with Bookvip. I have an open date package. Called to book and was told by Monster RG that I had to pay another $400+ to book my fully paid vaca... Se mer

Betygsatt 1 av 5 stjärnor

Scammers. My partner has been scammed by this company from England from a completely separate website. For 6 months they have been taking a monthly amount from his account without his knowledge and he... Se mer

Betygsatt 1 av 5 stjärnor

Lies. Deception. & More Lies If you notice the reviews on here, they're mostly by quite a few people with one reviews, meaning they're either fake accounts or paid marketing to have these reviews... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

The people behind it (not allowed to mention name here, but you can research yourself) seems to have run a similar scheme before under unsold.com. Unsold.com took payment for hotel vouchers, but nev... Se mer

Företagsinformation

  1. Resebyrå

Informationen kommer från olika externa källor

Bookvip.com is an American travel agency headquartered in Miami, Florida with additional offices in Asia and Dominican Republic. The company is the leader in discounted vacation promotional packages and is also one of the fastest growing travel companies in North America serving over 1 Million customers per year. Bookvip.com offers 24 hour, 7 day per week service for its clients and are available before, during and after their trip. The company has an A+ rating with the Better Business Bureau and strives for 100% customer satisfaction. The company now has more customer video reviews than any other travel website in the world. The videos can be viewed on the Bookvip.com website under the navigational tab titled Customer Video Reviews. http://bookvip.com/sitereviews

Kontaktuppgifter

1,9

Dålig

TrustScore 2 av 5

674 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Betygsatt 1 av 5 stjärnor

I called to book VIP in Orlando we were…

I called to book VIP in Orlando we were in Orlando because my gf is a traveling nurse & are staying here for a few months. We 1st called & they didn't have the dates anywhere called back & he said yes we do so we were ready to book. Where we are staying is in Seminole county & now we can't come there but oh wait maybe u can after all this back I forth I decided to forget it. THE REAL KICKER IS WE WERE GONNA PURCHACE A TIME SHARE! Thx book Vip way to do business. Sincerely !

30 juni 2018
Omdöme utan inbjudan
Logotyp för Bookvip

Svar från Bookvip

Hi Lisa,

All the BookVIP first time promotional are up to 80% off the retail rate which in many cases is savings from $1000- $1500. The resort's are subsdizing the cost of the room in exchange for meeting the resort's eligiblity requirments. Unfortunately, the Resort's set for eligbility requirement's for the promotional rates NOT BookVIP and they do not allow for Orlando anyone from Seminole county with the promotional rate.

BookVIP has over 3.8 Million followers on Facebook and have sent over 1,000,000 people on our first time visitor vacations. We now have over 26,000+ customer video reviews on Youtube "saying why we are the best", more than any other travel company in the world. http://bookvip.com/sitereviews.

Here is video explaining How BookVIP Works And Why We Are Able To Offer Packages At 70% Off

https://youtu.be/8xvEe7L3v4E

Betygsatt 1 av 5 stjärnor

scam

call them, if they can't answer your questions they will just hangup. so unprofessional.

read all reviews, how fake they are other than bad reviews...

22 juni 2018
Omdöme utan inbjudan
Logotyp för Bookvip

Svar från Bookvip

Hello TM,


Thank you for your feedback. Please contact me directly so can look into your call issue as we have a call center in 3 different countries open 24/7 365 days a year. . BookVIP is the leading provider of first time visitor promotional packages in the world. The reason the packages are up to 80% off the retail rate is because the resort's are sponsoring the first time visitor discount for meeting the resort's eligiblity requirements. Please contact me directly James@bookvip.com

BookVIP has over 3.8 Million followers on Facebook and have sent over 1,000,000 people on our first time visitor vacations. We now have over 26,000+ customer video reviews on Youtube "saying why we are the best", more than any other travel company in the world. http://bookvip.com/sitereviews.

James Colligan
BookVIP.com
Owner

Betygsatt 5 av 5 stjärnor

“We were very satisfied with our stay…

“We were very satisfied with our stay at the Festiva Orlando Resort that was booked through BookVIP.com. The process of booking the resort was easy. Our reservation was confirmed quickly. The price was for the trip was amazing! We saved so much. The stay at the resort was relaxing and quite enjoyable. We have recommended BookVIP.com to other friends. Thank you BookVIP.com and Festiva Orlando Resort for providing us with such a delightful vacation.”
Thank you

14 maj 2018
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Resorts do NOT make the rules for Bookvip

I take issue with Mr Colligan stating that the resorts they use set the requirements. We booked with Bookvip to book a resort in Mexico and had paid our costs and fees, and got confirmation. When the US State Department issued a Traveler Warning for this Mexican location we called and asked for a change to another location. Yes, we were told and we chose a location in another country. We received our confirmation call, gave information they asked for and was told everything was OK. I asked about an extra charge at that call, and was told I would be called back with the answer. The following day we booked our airfare. After nearly a week with no response to my question I called back. At that time I was told my wife and I were NOT eligible to use the promotion due to us being too old (68). We were also told we could not attend, could not get a refund, and if we did want to go we would have to pay a lot of extra money to do so. I spent hours talking to Bookvip agents only to be told over and over the same thing; It is the policy of the resorts we represent. I contacted the Resort Hotel directly and asked why we could not go to their resort, only to be told "We do not discriminate on age or any other things" and that we were welcome at any time. BTW, I told the resort agent this is what Bookvip stated, that the resort made the "rules". The resort agent told me it was NOT their policy. We forfeited our $900 airfare. BTW, Bookvip is part off a multi-group marketing scheme; Bookvip markets the packages, takes the money, then hands the booking off to other companies who make the phone calls (time share operations). The Time Share operation makes the policy on the package rules. The time share operation then negotiates with the resort. You are NOT dealing with the resort/hotel, but a many armed scam octopus.

28 mars 2018
Omdöme utan inbjudan
Logotyp för Bookvip

Svar från Bookvip

Hello Don,

Thank you for your feedback. I am sorry we could not accomodate you at an alternate location. All our first time visitor promotional packages are sponsored by the vacation club division of the resort. You are absolutely correct there are no requirements if you pay the regular retail rate to the hotel division. However, the reason the promotional packages are up to 80% off is because these first time visitor packages are sponsored by the hotel's vacation club division. The hotel's vacation club division subsidizies the discounted rate in exchange for meet their eligibliity requirements and attending the resort preview. The resort's vacation club division set the eligiblity requirements not BookVIP.com. You can contact me directly at James@bookvip.com


BookVIP has over 3.8 Million followers on Facebook and have sent over 1,000,000 people on our first time visitor vacations. We now have over 26,000+ customer video reviews on Youtube "saying why we are the best", more than any other travel company in the world. http://bookvip.com/sitereviews.

Here is video explaining How BookVIP Works And Why We Are Able To Offer Packages At 70% Off

https://youtu.be/8xvEe7L3v4E

James Colligan
Owner
BookVIP.com

Betygsatt 1 av 5 stjärnor

I would give no stars if possible

I would give no stars if possible. They are a bait and switch company that lies to get your money then tries to keep it without giving you anything in return!! Save yourself a huge headache and a chunck out of your bank account and stay away from BookVIP.com!!

20 mars 2018
Omdöme utan inbjudan
Logotyp för Bookvip

Svar från Bookvip

Hello Tammie,

Thank you for your feedback. BookVIP is the leading provider of first time visitor promotional packages in the wrold. The reason the packages are up to 80% off the retail rate is because the resort's are sponsoring the first time visitor discount for meeting the resort's eligiblity requirements. The resort's set the requirements not BookVIP.com We were informed by the resort you had previously visited them on a promotional package before therefore not eligible for the promotional rate. Our supervisor has been trying to reach you to resolve the issue. You can contact me directly James@bookvip.com

BookVIP has over 3.8 Million followers on Facebook and have sent over 1,000,000 people on our first time visitor vacations. We now have over 26,000+ customer video reviews on Youtube "saying why we are the best", more than any other travel company in the world. http://bookvip.com/sitereviews.

James Colligan
BookVIP.com
Owner

Betygsatt 5 av 5 stjärnor

I would highly recommend BookVIP

I would highly recommend BookVIP. The entire process of making my reservations through them was transparent and smooth. We really liked the resort we stayed at (Dreams Riviera Cancun) and had a great time there!

15 mars 2018
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Dates not available.

Could never get dates that I wanted. Was told they needed 7 days advanced notice. I gave them at least a month and was told nothing was available until after April 1st (11/2 months later). They did finally refund me.

14 februari 2018
Omdöme utan inbjudan
Logotyp för Bookvip

Svar från Bookvip

Hi Lori,

Thank your your email and feedback. BookVIP is the largest provider of promotional packages in the world. You orginally called us on 2/10 for check in for 2/14 - 2/19. All of the first time visitor promotional packages need at least 7 days advance booking notice as the resort needs to time to verify that each reservation meets the elgibility requirments since they are subsidzing the cost of the room which is why the rooms are 77% off the retail rate. You then called back to book in March which is is Spring Break, the busiest time of the year. For booking dates in March we recommend you book further in advance as eveything is based on availability. Unfortunately, your dates were unavailable for that resort so as you mentioned we refunded you. We have over 3,8 Million followers on Facebook and most customer video reviews in the world. We have sent over 1,00o,000 people on vacations and more actual customer testimonial reviews than any other travel web site http://bookvip.com/sitereviews. Again, we just recommend for the busiests times of the year you book far in advance to guarnatee availability which is why we offer up to 12 months advance booking. If you like to travel with us in the future, please reach out to me James@bookvip.com and Ill help personally assist you in booking and help make amends for any inconvenience.


Here is video explaining How BookVIP Works And Why We Are Able To Offer Packages At 70% Off

https://youtu.be/8xvEe7L3v4E



James Colligan
Owner
BookVIP.com

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