Bookme.Pk Omdömen 72

TrustScore 3 av 5

3,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I booked a bus ticket from Karachi to Sadiqabad for 13 March 2026 but on the given day, when I called the bus service provider to confirm my booking, they told me that they have no connection with Boo... Se mer

Betygsatt 5 av 5 stjärnor

I book a car on their app from London for my Karachi stay of one week. They provided excellent service good car with good driver and in my opinion it was cheaper than having a taxi every time for you... Se mer

Betygsatt 2 av 5 stjärnor

bookme.pk I booked deawoo express ticket from bookme.com on 07th november i made my payment through UBL and money was deducted from my account i called bank helpline and told this problem they said u... Se mer

Betygsatt 5 av 5 stjärnor

My experience with this app has always been great. The feature of credits points, game credits are the great source to get more discounts through this app. THeir support team is the best. My full reco... Se mer

Företagsinformation

Skrivet av företaget

Getting a bus or airline ticket has never been a hassle-free task in Pakistan. Whether you had to drive to a bus terminal, go to a travel agent to book your ticket in advance or stand in long queues, it was always time-consuming. Until we stepped up with the idea to digitize ticket bookings for the country. Bookme, through its e-ticketing system has made these processes quick and easy. Our user-friendly application and website allow customers to browse through all available options and book their tickets in a few simple clicks. Bookme is Pakistan's leading e-ticketing platform and is facilitating a massive customer base every day. Apart from bus and air tickets, our platform allows users to book movie tickets, hotels, car rentals, train tickets, event passes, tours, and even vacation packages. No more long queues. Just download the mobile application or visit the website for fast booking and leverage our exclusive discounts.


Kontaktuppgifter

3,1

Medel

TrustScore 3 av 5

72 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 46 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Bus Dropped and no Refund yet

I booked a bus ticket from Karachi to Sadiqabad for 13 March 2026 but on the given day, when I called the bus service provider to confirm my booking, they told me that they have no connection with Bookme. I called Bookme and they told that they are sorry and they will refund my ticket. But till now I have not received my refund yet despite calling them many times. Apart from creating a panic situation for the customers by informing them about last minute cancellations, they are not even taking the refund process seriously. This is the worst experience I had while booking ticket.

13 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I had a very bad experience with…

I had a very bad experience with Bookme. Its been 6 months they haven't refund my amount against my booked ticket. The Airline had cancel its flight as I purchased ticket from bookme, they have bound to refund my amount but till now I haven't recieved it yet

26 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Very disappointing and unreliable…

Very disappointing and unreliable service.
I booked my tickets 5 days in advance and received a booking confirmation from Bookme. Booking reference number is AXBM66031142787. However, on the day of departure, when I called the bus operator to confirm timing, I was shocked to be told that my tickets were never confirmed.

Bookme never informed us about this issue. When I contacted their support, they admitted that the tickets were not confirmed by the bus operator, yet no notification, call, or message was sent to us beforehand.

This caused unnecessary stress, last-minute panic, and completely disrupted our travel plans. What is the point of a “confirmation” if it doesn’t actually secure the seat?

Extremely unprofessional handling and zero accountability. I would not recommend relying on Bookme if your travel plans are important.

29 december 2025
Omdöme utan inbjudan
Logotyp för Bookme.Pk

Svar från Bookme.Pk

Can, you please share you details, so that we can check with the relevant department and update you on this. Thanks

Betygsatt 1 av 5 stjärnor

Pathetic experience

❌😡

They entertain bus stands like Bahawalpur Express. I booked tickets from Bookme with Bahawalpur Express. The departure was of 8 am, but they delayed it for 2 hour and said, we have to make delay due to smog. But actually they were trying to make a deal with Skyways Express to take passengers from them.

Pathetic experience 😡❌

Edition:

They have been stopping in local areas to pick and more passengers.

Request:

Please remove them from listing.

20 december 2025
Omdöme utan inbjudan
Logotyp för Bookme.Pk

Svar från Bookme.Pk

Can, you please share you details, so that we can check with the relevant department and update you on this. Thanks

Betygsatt 5 av 5 stjärnor

Good Staf

Nice services Booking change krwani thi meny to kaffi acha staff hai inka cooperative thy or fooran krdiya,

4 december 2025
Omdöme utan inbjudan
Logotyp för Bookme.Pk

Svar från Bookme.Pk

Thanks, it means a lot to us

Betygsatt 2 av 5 stjärnor

Avoid if you value your time and money.

I booked 5 RoadMaster seats for 30 Nov (PKR 14,911). RoadMaster cancelled the trip themselves, and I had to apply for a refund through BookMe since they were holding the payment.

The refund did eventually come through, but only after an unnecessarily long delay with no proactive updates or acknowledgment along the way. It shouldn’t take this much effort to get money back for a service the provider cancelled.

Glad the payment was finally received, but the experience was frustrating and customer communication needs serious improvement.

30 november 2025
Omdöme utan inbjudan
Logotyp för Bookme.Pk

Svar från Bookme.Pk

Hi Rana Ehsan,

We’re truly sorry for the inconvenience you had to face due to the bus trip cancellation. Refunds for such cases are normally processed within 2–3 working days, and we understand the delay caused frustration.

We have checked with the relevant department, and your refund has now been successfully transferred. Thank you for your patience, and we appreciate you bringing this to our attention.

If you need any further assistance, we’re here to help.

Betygsatt 1 av 5 stjärnor

worst experience ever

worst experience ever

2 september 2025
Omdöme utan inbjudan
Logotyp för Bookme.Pk

Svar från Bookme.Pk

We’re really sorry to hear about your bad experience and truly apologize for the inconvenience caused. Could you please share a bit more about the issue you faced, along with your booking details? This will help us check with the relevant department and get back to you with the solution.

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