I accidentally booked Gatwick parking for the wrong dates. When I received my flight tickets the day before departure, I realised my mistake. I cancelled the booking through their app, and they refund... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Booking is dead easy. on arrival at the car park there is someone to greet you and tell you exactly what to do. Checking in is no problem and the reception staff are courteous and clear. Buses are usu... Se mer
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When we entered the car park, it wasn’t clear whether we were supposed to park in Zone A, B, or C. The signs were confusing from the start. When we came out, the exit signs were even more unclear, and... Se mer
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It was actually cheaper to park at the long stay Gatwick South car park than getting a return cab, it was so easy to book online plus a 15% discount, would definitely use again. Dates of booking 30th... Se mer
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Företagsinformation
Skrivet av företaget
Gatwick Holiday Parking is located on the airport campus and offers the best value on-airport parking options to suit every budget. We offer a range of on-airport Valet parking options for passengers flying from both North and South terminals, that are just a short, free shuttle bus ride away from the terminals.
Kontaktuppgifter
5th Floor, Destinations Place, RH6 0NP, Gatwick Airport, West Sussex, Storbritannien
- 0330 311 9566
- booking.gatwickholidayparking.com
4,6
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Gatwick Holiday Parking
Dear Vasile
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the car park easy to get to and safe, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Can't fault it at all
Can't fault it at all - car was parked while we were on holiday, came back to it in the same place absolutely fine
31 maj 2026
Svar från Gatwick Holiday Parking
Dear John
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Svar från Gatwick Holiday Parking
Dear Wayne
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the signage good and the buses running on time with friendly drivers and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Paid online for my booking
Paid online for my booking
Spent a great time away
Came back to collect car and got to the exit barrier to be charged with a £198 fee after I paid £72 online
How can this be happening ?
5 juli 2026
Svar från Gatwick Holiday Parking
Dear Darren
Thank you for taking the time to share your feedback regarding your recent experience with us.
I'm sorry to hear you’ve been charged both online and at the car park.
Our aim is for customers to benefit from our competitively priced car park options which can be pre-booked online, allowing those who pre-book parking with us to save money and avoid paying any higher costs at our car parks. It’s disappointing to hear you’ve not been recognised at our barriers and have had to pay for your stay both online and at the car park.
Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 311 9566.
Kind regards
Gatwick Customer Services
Svar från Gatwick Holiday Parking
Dear Lauren
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking reliable and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Svar från Gatwick Holiday Parking
Dear Oyeneye
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy and convenient, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy to book.
Easy to use website and useful information on location.
Like all airport parking it's not cheap. Nonetheless, I prefer onsite parking over off-site.
5 juli 2026
Svar från Gatwick Holiday Parking
Dear Kevin
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Definitely use them again
17 maj 2026
Svar från Gatwick Holiday Parking
Dear Adina
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Svar från Gatwick Holiday Parking
Dear Ciro
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking fast and easy, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Nice direction and the way service?
19 juni 2026
Svar från Gatwick Holiday Parking
Dear Talat
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
park up and go.
So easy to book then just park up get a bus from one of the many stops to the airport. Remember to note where your car is and which bus stop you got on at so you can find your car when you're back.
11 juni 2026
Svar från Gatwick Holiday Parking
Dear Sarah
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy to locate.
Easy to locate.
Smooth connection of bus from location to the airport and back.
No time wasting.
Very organised.
3 juli 2026
Svar från Gatwick Holiday Parking
Dear Customer
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to locate, well organised and with a smooth bus connection, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Hard to find.
25 juni 2026
Svar från Gatwick Holiday Parking
Dear Charl Van Eeden
Thank you for taking the time to share your feedback regarding your recent experience with us.
I'm sorry to hear you found our car park difficult to locate when following our onsite signage.
We recognise signage is important for all customers trying to reach our various car parks and the signs we display need to be clear so customers can know where they need to go, and how to get there. We’re sorry to hear the signage hasn’t been clear during your recent visit to Gatwick and for the impact this has had on your journey.
Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 311 9566.
Kind regards
Gatwick Customer Services
Fairly smooth
Fairly smooth , frequent buses , f on top of g was slightly confusing when anticipating stops but overall a positive experience.
30 juni 2026
Svar från Gatwick Holiday Parking
Dear Billy
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your overall positive experience at Gatwick and that you’ve found our shuttle buses to arrive frequently as advertised. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Svar från Gatwick Holiday Parking
Dear Mr S Ali
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and that you’ve found our car park to provide a fast and efficient service. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Excellent did not wait long for the bus…
Excellent did not wait long for the bus either way
Only blemish is there is NOT enough disabled spaces
27 juni 2026
Svar från Gatwick Holiday Parking
Dear Mark Allen
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your overall positive experience at Gatwick and that you found our shuttle bus to provide a reliable service, please rest assured we’ll share your feedback regarding the Blue Badge availability with the relevant department. Thank you again for sharing your feedback and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Booking easy
Booking easy, shuttle bus arrived minutes after arrival and short distance to the terminal.
9 juli 2026
Svar från Gatwick Holiday Parking
Dear Dorita Swain
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience and that you’ve found it easy to pre-book parking online, with a prompt shuttle bus service also provided. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
It was very easy starting from booking…
It was very easy starting from booking to using the car park. The good thing was that there is option you park the car and keep the keys so no hassle on return from holiday to wait around for someone to bring the vehicle. Also good shuttle service.
10 juni 2026
Svar från Gatwick Holiday Parking
Dear R Choudhury
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience and that you’ve found it easy to pre-book and use our parking services, with a regular shuttle bus service also provided. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Svar från Gatwick Holiday Parking
Dear Julie
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience and that you found it easy to pre-book parking online with reasonable prices also being offered. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Excellent easy and straight forward…
Excellent easy and straight forward service, would use every time. Many thanks
2 juli 2026
Svar från Gatwick Holiday Parking
Dear Richard
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and that you’ve found our car park easy and straight forward to use. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
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