Inanilmaz lezzetli ev yapimi sucuk, deneyin , bizim Cocuklar bayiliyor, anneannemin yillaronce yaptigi bezin icinde kuruttugu sucuk tadinda, , karadeniz tarafindaniz belki bizim agiz tadimiza cok uygu... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
With Bonvila, the quality of the customer service is as good as the quality of the products. In case of any issue, it is quickly resolved by the staff. Happy to shop at Bonvila since the beginning o... Se mer
Ilk siparisimiz cok güzel olmasına karşın, ikinci siparişimiz hayal kırıklığı oldu. Semizotu o kadar bozulmuştu ki yiyebilmek imkansızdı. Patatesli gözleme bayatlamıştı, yaprak sarmanın kapağı parampa... Se mer
We had a great experience with Bonvila. Packaging was great, all of the stuff was categorized neatly and even the stuff for freezer was still cold enough. They had sent a little gift which was super t... Se mer
Företagsinformation
Informationen kommer från olika externa källor
An online grocery store where you can find all your favourite authentic products!
Kontaktuppgifter
London, Storbritannien
- +447853910492
- Help@bonvila.com
- bonvila.com
4,7
Utmärkt
526 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fabulous Service, Fantastic Products!
It's always a pleasure to receive my Bonvila delivery, the packing for chilled foods is extremely impressive and the products are always super fresh!
3 februari 2022
Quality and reliable
A brand that is always indispensable for us with its quality. We make sure to shop every month. It is an online market that has won us over with its collaborative and help showing that they value the customer even in the smallest problem.
26 januari 2022
Omdöme utan inbjudan
Excellent!
They have become the only point of our shopping with their wide product selection, fast shipping and trustworthy staff. Thank you so much for everything!
26 januari 2022
Omdöme utan inbjudan
Yufkalari gayet tazeydi
Yufkalari gayet tazeydi, haftasonu kahvaltisinda sigara boregi yapip keyifle yenebilir:)
25 januari 2022
Omdöme utan inbjudan
Bonvila is always my first choice!
Bonvila is always my first choice with its wide product catalog, local products, fast and great delivery!
21 januari 2022
Omdöme utan inbjudan
I moved to London last year and Bonvila…
I moved to London last year and Bonvila changed my life! I am not far away from Turkish food anymore. They are super fast, products and brands are really quality and I can find whatever I want. Especially, lahmacun, simit and arpa sehriye are my favorite products. Thanks Bonvila, I can feel like at home!
20 januari 2022
Omdöme utan inbjudan
Highly Recommended !
They are one of the warmest company i have ever met. Beside their profuct quality, I can contact them whenever i want, they are helping me with my every occassion. When i want a new product somehow they find it. Especially the taste of Yucca i really love !
19 januari 2022
Omdöme utan inbjudan
Super fast delivery!
Super fast New Years Eve delivery of gorgeous foods and treats - excellent customer service - will order again soon! Thank you, Kirsty
12 januari 2022
Fast and easy
9 januari 2022
Grateful for Bonvila
Amazing service and a wonderful range of products. Thankful for Bonvila
5 januari 2022
Not happy with my last order
Not happy with my last order. All foods were in a large box and some of them were smashed because of the weight. Also there was hair in one of the bakery product so couldn't eat them. Ezine Cheese taste was like its expired but not on the package. Also delivery company left the box to another door without any notice.
5 januari 2022
Svar från Bonvila
Hey Saffet, Thank you for your feedback, very helpful.
DHL must have delivered it next door because no one was home but you are right they should have left a note under your door saying where they dropped it, did you not receive a notification?
The ezine peyniri, I'm assuming you are referring to Sutas? There is still plenty of date on it, we will however let Sutas know about this.
In regards to the hair, which product was it specifically so we can take it up with the supplier.
With respect to the packaging, we try to package it the best way we can, in transit at times the products inside may move around and damage one another. But we can guarantee that we are packaging it the best way we can.
Give us a call on the helpline any time and we can give you a goodwill discount or talk things out :)
Communication is key!
I received a substitution which I…
I received a substitution which I wouldn’t be buying under normal circumstances. I was shocked because I chose no substitutions when I was placing my order. What I received was £2 cheaper but I was still charged for the other item.
The same thing happened at my last order and when I complained I received a refund. However I had to keep and pay for the substitutions.
3 januari 2022
Good quality Turkish food
Good quality Turkish food, excellent service and timely delivery. Thank you Bonvila!
11 december 2021
I have received rotten Biber dolma…
I have received rotten Biber dolma (green peppers) in my last order which was supposed to be fresh.
This is not the first time I have had this problem and informed their business account about it.
For the first time I had it, the lady was very helpful and send me another parcel the next day w/o any fuss.
But this time, there is no reply yet after 10 days, they wrote that they are sorry about what I am experiencing.
I am Turkish, Bonvila is my favorite online shop because of its wide range of Turkish brands and supplies.
Please do not send vegetables that are not fresh to your customers, it is really inattentive behavior for an online shop.
10 december 2021
can be improved
10 december 2021
They have a great customer service
8 december 2021
Great service
Great service, wine delivered when promised and a few free chocolate bars which was a lovely gesture, will definitely use again when I’ve drank my supply of Yakut
4 december 2021
Omdöme utan inbjudan
Good company
Good company. Have option to choose delivery day. Packaging is good. Not have any problem.
3 december 2021
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