Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

I had a couple" hiccups" between a couple manufacturer issues, and a horrible customer service experience with one of their reps at first then Ivan came along and took my situation into his own care a... Se mer

Betygsatt 5 av 5 stjärnor

Although I was scared for a couple weeks that I couldn't get a hold of customer service during business hours. Eventually I was emailed back and my product shipped and arrived quickly with only one c... Se mer

Betygsatt 1 av 5 stjärnor

Parts were extremely rough and cheaply made. I spent $130 to send them back and they showed up damaged, manufacturer destroyed the parts and would not issue any refund. And since they destroyed the pa... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Okay , so I ordered a Cobra R hood for my 99-04 mustang @BodyKits.com and I had #Zero issues . I also called in to verify my order and speak w/ personnel in regards to On-line “reviews” and I was gree... Se mer

Företagsinformation

  1. Biltillbehör

Informationen kommer från olika externa källor

We are the Body Kits Super Store! We carry several different bodykits for all makes and models at discount prices. Check out our store for unbeatable Deals.


Kontaktuppgifter

2,8

Medel

TrustScore 3 av 5

243 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

No response from company after…

No response from company after purchase. Quality was extremely poor. It will cost me more to get the fitment correct then I spent on the whole kit. The wing fiberglass was so poorly drilled my body shop not sure it can be used at all. Was not happy with my purchase from this company and already shared it with my community.

20 september 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Bumper was not good quality

Bumper was not good quality, had defects not readily apparent from box condition and was not a properly fitted mold.

2 september 2023
Omdöme utan inbjudan
Logotyp för Bodykits

Svar från Bodykits

Hey Esset all of these parts come unfinished and do need prep work to obtain a finished part. We do offer guaranteed fitment. Just need some pictures showing what is going on. Please shoot us an email to Support@BodyKits.com and we'd be happy to help.

Betygsatt 1 av 5 stjärnor

I was promised rush shipping and got…

I was promised rush shipping and got standard shipping waited for back ordered stuff and paid extra to change out hood and then be told they can’t fix me not getting rush shipping. I don’t know if I willl be shopping here again after this.

15 augusti 2023
Omdöme utan inbjudan
Logotyp för Bodykits

Svar från Bodykits

Hey Anthony,
Thank you for reaching out. When we switched over your hood we also gave you a 10% discount due to the back order. Because you're so far outside of Wichita there are no rush shipping options for freight there unfortunately. Even with the back order though you still received the hood within 3 weeks from the day you ordered.
Thanks,
Don L.
BodyKits.com
(714)614-2484

Betygsatt 1 av 5 stjärnor

BMW 5 series bumper doesn't work…

BMW 5 series bumper doesn't work without a ton of modifications and willingness to not install OEM parts. I had to buy another one elsewhere. Side skirts were a a skin that didn't wrap around the original. Unless you want to glue to the parts to your car and try to fi it, don't buy. Working on month 3 trying to get a refund for a least the side skirts (yeah, I ate the cost of the bumper.)

At least customer service was responsive in the begiinning, but would not recommend, better options elsewhere.

10 september 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Ivan went above and beyond!!!

I called to check in my order to see when my fenders would ship? I was told they were back ordered for 4 weeks and was disappointed and upset . Ivan explained to me that the colonnade the fenders to order. He fixed it by offering me a more expensive set of fenders for the same price that were in stock !!! Thank you so much !!!!

1 juni 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Product arrived with a small damage…Great Customer Service

Product arrived with a small damage from transportation. I called and spoke with Ivan in customer service and he was very helpful. He stayed on the line while I submitted the proof ensuring that I documented everything correctly. He expedited my complaint and ensured that a resolution was promptly made.

21 april 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great customer service

Great customer service. I had issues with my taillight and they were able to get me one immediately. Probably one of the best customer service I’ve ever worked with.

18 januari 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Believe the reviews, stay away!

Believe the reviews, and beware. My son placed an order late last week. He received an email stating that the billing and shipping address didn't match (which was not accurate, they match). In order to verify, bodykits.com is requesting he send a picture of his ID and credit card. Of the thousands of online orders I've personally made, I've never been asked to provide information like this. I guess providing his social security card was deemed a little too risky?!? After speaking with a "supervisor", I was told the only way to cancel the order was to send them an email. I guess talking to me live on the phone, on a recorded line, will not suffice. So now we wait and will be ordering the parts from a more legitimate company. Don't trust this company, something just doesn't seem right...

After seeing the response below from bodykits.com, I can appreciate the caution taken. He's had that email for years, maybe you are just seeing when he created an account with you? He did place the order while we were on vacation. That said, the form of fraud verification is not sound, and you should consider changing your policy. Asking for a picture of ID and the CC is not a safe way of verification, especially when email is dependent to do other things like cancelling an order. Which is the second point. The support line is worthless if no one there can solve any problems. Over a secure recorded line, I wasn't even able to cancel the order? It's a shame that something that could have been resolved so easily has created a pain in the butt for me and a lost customer for you.

12 juli 2021
Omdöme utan inbjudan
Logotyp för Bodykits

Svar från Bodykits

Thank you for reaching out. If you check our terms and conditions this is something we do ask for on certain orders due to the high value of the items and risk factors. Your son purchased using an email he had just created. The IP address he purchased from was in Berlin, MD 192 miles from the address he was requesting it to be shipped to. Our fraud filters flagged this as needing additional verification to make sure the credit card was not stolen and this was a legitimate order.

- Not a problem, understand where you are coming from. They requested the email because the customer himself (your son) was not calling in. You're all set though and this has been refunded in full for you.

Betygsatt 1 av 5 stjärnor

Wring part and wrong year

Wring part and wrong year. Total stupidity and it is fiberglass not plastic with cheap screening(not ordered) and many , many problems.. Just junk and
worthless part from this company to say the least. Two months of waiting...anyone reading this just order from somewhere else or anywhere else...Then you wont be upset as the rest of us are.. company does not need to be in business.

26 maj 2021
Omdöme utan inbjudan
Logotyp för Bodykits

Svar från Bodykits

Hey Chad we have 0 emails from you about any issues. We show you ordered and received a 99-04 Mustang KR-S Duraflex Rear bumper last month. Bumpers are fiberglass, we don't sell plastic. We do sell KBD Urethane if that is what you thought you were ordering. Either way though if you did receive the wrong part please email us at support@bodykits.com and we'd be happy to help get it fixed.

Betygsatt 1 av 5 stjärnor

How dare you people we ordered 2 clear…

How dare you people we ordered 2 clear reflectors for an LS 400 and that was on April 14th and we're waiting the cost was over $67.00, and we've heard nothing 'Crickets' we've tried to contact someone anyone but zero? We've waited on hold in vain... I promise this much that this company will either refund my money or get my husbands lens' to us, Or they'll wish they had. Some people know people whom can and will take matters into their hands and do what it takes to get the job done. Your dealing with innocent consumers whom have unwittingly come upon your site. Pure bad luck.. How do you look at yourselves in the mirror. I believe in doing the right thing. Too bad your morally bankrupt. I hope you people close your doors! or grow up and do what's right. If you can't get the job done then please quit ripping innocent people off.

19 maj 2021
Omdöme utan inbjudan
Logotyp för Bodykits

Svar från Bodykits

Please check your credit card statement. This was refunded shortly after purchase. This transaction flagged as possibly fraudulent. We reached out to you at pottse330@gmail.com and never heard back so we refunded it.

Betygsatt 1 av 5 stjärnor

This company is such a scam

This company is such a scam. I bought a item for my son based off the description and the photos. They sent a completely different bumper then described. They also have horrible customer service trying to get anything resolved. Please don't buy from them.... So update here. Just seen the response from them. Yes I am upset that it did needed to be modified. But I am way past that now. The actual quality of this bumper is such trash . There's a 2 inch gap between my tail light and the top of the bumper. Let me guess I am supposed to modify that as well. Plus when you go modify it and place the cut outs where a actual M3 stlye would be . Like it the photos of # 106080. Which is impossible to look like with what they send you. But when you try... You find cracks and big holes all over that they tried to cover with there primer. If anyone would like to see photos please let me know and you can judge for yourself. I found another company online that has the actual M3 style bumpers with the quad tips cutout's for $300.00 including shipping. Definitely don't waste your time with this company

17 april 2021
Omdöme utan inbjudan
Logotyp för Bodykits

Svar från Bodykits

Customer purchased an M3 Look Bumper and was upset it needed additional modification to work with his son's current quad exhaust.

Betygsatt 3 av 5 stjärnor

I had a couple" hiccups" between a…

I had a couple" hiccups" between a couple manufacturer issues, and a horrible customer service experience with one of their reps at first then Ivan came along and took my situation into his own care as if it was his own. He had been extraordinary through out this process thus far and has to be one of BKs greater assets. I appreciate Ivan. You don't find Customer service like that just anywhere. I give Ivan 5 stars personally and will rate again later once my process is complete. :)

16 mars 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Shop else where

Well I will continue to write these reviews until something is done. These guys are scammers and will not stand behind there product.
Don't buy from them

10 mars 2021
Omdöme utan inbjudan
Logotyp för Bodykits

Svar från Bodykits

Buyer upset because he ordered Mustang parts for two separate year Mustangs. We are very clear on our site what years each part fits.

Betygsatt 1 av 5 stjärnor

bad customer service and bad precut job

My friend and I bought 2 trunks and 1 hood from bodykits. We decided to go pick up in person. Upon picking it up, one of the trunks (they were all wrapped) had a huge tear in the wrap and exposed the trunk which had scratch marks. I brought it up to the worker and he went and got a new one in the back. I found this alarming since usually if I was working there and I saw this (giving it to someone that just bought it from me) I wouldn't start off by trying to give a broken trunk.

We took the trunks and the hoods home and we upon installation, we realized that most of the pre cup holes in the garnish and trunk were done incorrectly. The predrilled holes on the holes were also off.

I emailed bodykits and explained to them that I didn't feel like I got what I paid for (keep in mind we just paid over $1,500.00 for this) and I explained my situation but no one ever got back to me.

16 januari 2021
Omdöme utan inbjudan
Logotyp för Bodykits

Svar från Bodykits

Buyer didn't see our original email and found it after we resent. Never heard back after that though.

Betygsatt 1 av 5 stjärnor

Poor Customer Service

The main reason for this review is that I purchased items identified as "in stock" and that was absolutely not at all true. Below is a quote from one of my many conversations via email because I could never nor is there ever anyone available to speak to about a concern;
"Again, all face value and delivery, and delivering a good product seems to be last on your priority. How about giving the customer the truth and showing stock is not currently available so that you are not giving false hope. I'll hang with you because I just don't feel like the grass is any greener on the other side but I am still highly disappointed. At least the other companies show that stock is "not" currently available on these items. I guess a lie is better advertisement huh?"
One part had to be canceled because the delays kept being delayed after months of waiting and again, stock showed on hand/available.
the 2nd part, a rear bumper was about 14.5 inches to wide but my installer had already painted the part so that is my loss, but again, was no where close to fitting my car. And the 3rd part, 2 front fenders took extensive modifications and cost me a lot of additional money to get them to fit my car. I had to try because my vehicle had been down too long so we made the 3rd part work.
1st part was canceled due to unreasonable long delays, and again, no phone support.
2nd part did not fit, and again, I called repeatedly once again to discus, but again, no phone support
3rd part had to be significantly altered to fit, but again no phone support.

23 december 2020
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer