Body FX Omdömen 3 261

TrustScore 3.5 av 5

3,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I bought a Lifetime Membership but today I received an email stating “This is your last chance. In just a few hours, we are pulling the plug on the Body FX Lifetime Membership” How can a Lif... Se mer

Betygsatt 5 av 5 stjärnor

Body Fx works - I have been using the access for over 6 years and I love the updates that have been made over this time. The variety of fun engaging workouts is incredible, the results you get are in... Se mer

Betygsatt 5 av 5 stjärnor

Me gusta mucho todas las diferentes practicas aunque mi preferida es body fox Me gusta recibir los mail donde me dan todos los días un nuevo para incorporar a mis nuevos hábitos y estoy siempre exp... Se mer

Betygsatt 5 av 5 stjärnor

Customer service in Body FX is par excellence. I recently had a problem getting into the program that I had purchased and they responded within 24 hours although I am living way out here in the east,... Se mer

Företagsinformation

  1. Skönhet och välbefinnande

Skrivet av företaget

Home Fitness


Kontaktuppgifter

3,7

Medel

TrustScore 3.5 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

I want to cancel and no response

All sorted fab customer support

30 mars 2024
Logotyp för Body FX

Svar från Body FX

Hi Paula Shepherd,

Our team will respond to all emails within 1 business day during open hours. It looks like you emailed us out side of our Mon-Fri business hours, as your email was received on:

Sun, 7 Apr 2024 at 1:32 AM

You will receive a cancelation confirmation from our team during our regular business hour and within 1 business day. We appreciate your patience.

Sincerely,
Body FX

Betygsatt 5 av 5 stjärnor

Beachbody is dead ! Long Live Body FX !

After deciding I no longer wanted to have any involvement with Beachbody ( just check out reviews to found out why) I looked for an alternative and I found it in BodyFX. Now I have a huge choice of workouts and can enjoy exercise again AND at a very reasonable price ( unlike previously mentioned company). Thank you Body FX

22 februari 2024
Betygsatt 5 av 5 stjärnor

No excuse for workout!

There are so many workouts to choose from, and whatever mood I am in for the day, I can easily find something and start enjoying it. Having little or more time to spare, there is a workout that would fit with the minutes you have.

19 mars 2024
Betygsatt 4 av 5 stjärnor

The variety

The variety. I hate boring workouts or workouts like boxing which I don't do. This app lets you choose which workout to do every day. They have a schedule you can follow but you might have your own schedule.Some of these are only 6-8 minutes long but by the end you are sweating.

25 mars 2024
Betygsatt 1 av 5 stjärnor

No response

No response from a representative after inquiring about the cancellation.

18 mars 2024
Logotyp för Body FX

Svar från Body FX

Hi Rene Dinkins,

Your review says the following:

No response
No response from a representative after inquiring about the cancellation.

It looks like you left your review on March 27th after your entire conversation with our support team.

Our records show the following timeline of your interaction with our support team.

Your email: Mon, 18 Mar 2024 at 7:57 PM

Our Response: Tue, 19 Mar 2024 at 1:50 PM

Your email: Wed, 20 Mar 2024 at 8:26 AM

Our response: Thu, 28 Mar 2024 at 3:14 PM

Your email: Mon, 1 Apr 2024 at 10:22 AM

Our response: Mon, 1 Apr 2024 at 3:09 PM

Our records show that your account was canceled in the first interaction with our agent:

Canceled by K*****M - Reason: [03/19/2024 01:53 PM]

So you definitely received a response and had further converation after the cancelation was processed. Your account was canceled per your request.

If you need anything else, please let us know.

Sincerely,
Body FX

Betygsatt 5 av 5 stjärnor

It's so much fun

Best decision I have ever made.
I was so impressed with this company. Their unlike anything iv seen. Jaana and her team are excellent. If your looking to loose weight gain muscle sign up nothing to loose
Claudia

22 mars 2024
Betygsatt 1 av 5 stjärnor

I still can not access my account even…

I still can not access my account even though I have paid it .

12 mars 2024
Logotyp för Body FX

Svar från Body FX

Hi Siteri Natui,

It doesn't look like you have paid or purchased anything. It looks like you have only done several free trials. We generally only allow one per member, you have signed up for 7 Free trials in the past year. Right now you do not have an active account and again, you have never been billed or paid Body FX for any products or services.

If you would like to sign up, please reach out to our support team at support@bodyfx.com. We are always happy to help!

Best,
Body FX

Betygsatt 5 av 5 stjärnor

I love it

There is a big offer of work outs. Everyone can choose or search what they like.
There are also monthly challenges and you have some meal support if you want.
I love it.

16 mars 2024
Betygsatt 1 av 5 stjärnor

I have emailed to cancel subscription…

I have emailed to cancel subscription and no one has contacted me there is no way to cancel this

16 mars 2024
Logotyp för Body FX

Svar från Body FX

Hi Rachel Odonnell,

We are sorry to hear this. We have searched our records under your account email and name and we are not seeing any emails from you. Please forward your original request to support@bodyfx.com.

All emails will be responded to within 1 business day. Rest assured, we have canceled your account.

Sincerely,
Body FX

Betygsatt 5 av 5 stjärnor

Wonderful!

The videos are great! They're fun, and easy to learn. I noticed an impact in my core strength after literally just one workout. Great material!
Also, very simple and kind customer service.

14 mars 2024
Betygsatt 1 av 5 stjärnor

this company is a scam wouldnt cancel trial after only 3 days

don't fall for the trial they wont cancel or respond

12 mars 2024
Logotyp för Body FX

Svar från Body FX

Hi Alana Mcgee,

Body FX will respond to all emails within one business day. As was the case with you.

Our support team responded to your email today confirming your account was canceled per your first request on Friday March 15th and sent a screenshot confirming this. We are unsure why you didn't receive or see our first response, but we have responded to all of your emails and have continually confirmed cancelation, to which you have responded and acknowledged.

Today you emailed us today at

Tue, 19 Mar 2024 at 11:21 AM

Our agent responded to you at:

Tue, 19 Mar 2024 at 11:28 AM

Based on these emails again, we show that we did process your request to cancel from your first request and have taken care of you accordingly and within our 1 business timeframe.

If you need anything else, please don't hesitate to reach out.

Best,
Body FX

Betygsatt 1 av 5 stjärnor

Yesterday I needed cancel my…

Yesterday I needed cancel my subscription because I not used and can't cancel.

10 mars 2024
Logotyp för Body FX

Svar från Body FX

Hi Marieliz Lop,

It looks like you emailed us and then left your review, without allowing our team members to assist you. You did not request to cancel "yesterday".

Our records show that you emailed our support team twice at the exact same time:

Sun, 17 Mar 2024 at 6:30 AM

Our business hours are Monday-Friday and all emails are responded to within one business day. However, we show an agent responded to you at:

Sun, 17 Mar 2024 at 10:29 AM

We responded to you within 4 hours on a NON business day, which is exceptional service and your account was confirmed canceled.

If you need anything else, please don't hesitate to reach out.

Sincerely,
Body FX

Betygsatt 1 av 5 stjärnor

I have been trying to cancel the…

I have been trying to cancel the subscription since before my free 7 day trial and have gotten no response.

8 mars 2024
Logotyp för Body FX

Svar från Body FX

Hi Deanna Jones,

We are sorry to hear this. We have searched all of our records and we do not see any email or live chat request from you under your name or the email on your account.

Our team is happy to assist you and honor your original request, if you will please forward that to our team at support@bodyfx.com.

Rest assured your account has been canceled.

Sincerely,
Body FX

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer