Body FX Omdömen 3 261

TrustScore 3.5 av 5

3,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I bought a Lifetime Membership but today I received an email stating “This is your last chance. In just a few hours, we are pulling the plug on the Body FX Lifetime Membership” How can a Lif... Se mer

Betygsatt 5 av 5 stjärnor

Body Fx works - I have been using the access for over 6 years and I love the updates that have been made over this time. The variety of fun engaging workouts is incredible, the results you get are in... Se mer

Betygsatt 5 av 5 stjärnor

Me gusta mucho todas las diferentes practicas aunque mi preferida es body fox Me gusta recibir los mail donde me dan todos los días un nuevo para incorporar a mis nuevos hábitos y estoy siempre exp... Se mer

Betygsatt 5 av 5 stjärnor

Customer service in Body FX is par excellence. I recently had a problem getting into the program that I had purchased and they responded within 24 hours although I am living way out here in the east,... Se mer

Företagsinformation

  1. Skönhet och välbefinnande

Skrivet av företaget

Home Fitness


Kontaktuppgifter

3,7

Medel

TrustScore 3.5 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

I paid member ship for life some years…

I paid member ship for life some years ago but today I have received and email advising the membership is over, funny thing they offer a new life membership, for what, to revoke it in a couple of years again and make you pay again? Scam much? I would not recommend it.

18 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

“In just a few hours we are pulling the plug on Body FX Lifetime Memberships”

I bought a Lifetime Membership but today I received an email stating

“This is your last chance.
In just a few hours, we are pulling the plug on the Body FX Lifetime Membership”
How can a Lifetime Membership be terminated when the company is successful?
If I want to retain my “Lifetime Membership” I need to buy a new “Lifetime Membership”
Is no-one calling this out for what it is? How can companies get away with this?

18 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Body Fx works

Body Fx works - I have been using the access for over 6 years and I love the updates that have been made over this time. The variety of fun engaging workouts is incredible, the results you get are inspiring, and the community support is just what you need to keep you motivated and on track too. Meal plans and Grocery lists are provided including Vegetarian and Vegan options which is perfect for me! 30 minutes of fun accessible workouts 5 times a week gets you to your goal in no time. You can even record your measurements and weight within the app so it is there to support your journey further. I love BODYFX

8 januari 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

La app está muy bien, pero...

La app está muy bien, pero no me gusta lo más mínimo que entre las cientos de cosas que puedes hacer no se contemple la cancelación a la suscripción. Que tú no lo puedas gestionar directamente me parece fatal.

6 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

AVOID THIS COMPANY

AVOID THIS COMPANY!
DIFFICULT TO CANCEL AND THEY HAVE NOT RESPONDED TO MY EMAIL DATED 7 APRIL.

I did a trial and cancelled via their support ticket in 2022 which according to them allegedly did not work.
I sent the email below on 7 April but they have not responded despite 3 reminders:-

"In the UK you are legally obliged to remind me that the subscription contract will renew and the payment will be due unless the consumer cancels, I am glad you keep all your emails so please forward the emails you sent me advising this or refund me."

UPDATE 22 April-
THEY STILL HAVE NOT REPLIED TO MY EMAIL FROM 7 APRIL DESPITE 3 REMINDERS BUT THEIR RELPY ON HERE TELLS ME TO CONTACT THEM AND MY ACCOUNT HAS BEEN SUCCESSFULLY RESOLVED. UNBELIEVABLE!!!

7 april 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Taking money again!

Taking money again! Then sent an aggressive email telling me to find emails with the cancellation information even after they previously stopped payment.

17 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

nunca obtuve un solo e-mail y no pude…

nunca obtuve un solo e-mail y no pude entrar a las clases o ver el reto, cancel y ahora solo recibos e-mail de qu emi tarjeta de creditono funciono

3 juni 2025
Logotyp för Body FX

Svar från Body FX

Hi Liliana Velasco,

We're sorry you had trouble accessing your account.

Our records show that you were able to successfully login on a few different times.

Our team is always happy to help. The challenges are in the app, and you can find answers to how to join them here: https://support.bodyfx.com/en/support/solutions/8000053967

We do see your account was successfully canceled and you will not and have not been charged.

If we can assist you with anything else, please let us know.

Sincerely,
Body FX

Betygsatt 5 av 5 stjärnor

Variety of workouts keep me motivated!

Just started a 'self care' program to get myself back into a healthy state..I love the variety of exercises..even tho ai cannot do any floor ones, there are enough others to hold my interest and keep me consistent.

23 maj 2025
Betygsatt 3 av 5 stjärnor

The exercise routines are good but I…

The exercise routines are good but I can't watch it on my Samsung smart tv. I've followed all of the steps but it still won't work.

17 april 2025
Logotyp för Body FX

Svar från Body FX

Hi Tracey Haskayne,

We are sorry to hear you are having trouble. Our app for the Samsung TV isn't quite ready yet. We expect this to be ready within the next few weeks.

Right now you may be able to Airplay from your mobile device to your TV and the app can be used on the following devices:

Apple TV
Fire Stick
Roku
ChromeCast
Mobile Devices
Online

Our team is happy to help, please reach out for a special offer and more information.

Sincerely,
Body FX

Betygsatt 1 av 5 stjärnor
Logotyp för Body FX

Svar från Body FX

Hi Maria Barreiro,

We apologize for any inconvenience you may be experiencing. Our records do not show any previous support requests from you.

Our team is always happy to assist. We see that your account is currently active, and it would be beneficial for us to understand the issues you're facing so we can help resolve them. Please email us with the details of the device you are using and a description of the trouble you are encountering.

We look forward to assisting you.

Sincerely,
Body FX

Betygsatt 1 av 5 stjärnor

AVOID this company

Absolutely impossible to cancel a monthly subscription. Nobody gets back to you, they just want to keep your money by making it as difficult as possible. Additionally, content which I have previously purchased has vanished. AVOID this company.

5 mars 2025
Omdöme utan inbjudan
Logotyp för Body FX

Svar från Body FX

Hi Amanda Burns,

At Body FX, our team will respond to ALL inquiries within 1 business day, during our Monday-Friday business hours.

We have searched our records and it shows that you reached out to us at on:

Sat, 1 Mar 2025 at 6:33 AM and
Wed, 5 Mar 2025 at 7:04 AM

Our agents responded at the following time(s):

Mon, 3 Mar 2025 at 08:26 AM and
Wed, 5 Mar 2025 at 10:46 AM

We are sorry if you did not see these emails. They may have arrived in your junk or spam folder.
Rest assured your account was successfully canceled.

Your previous purchases are active on your account. There are specific instructions that need to be followed. I see our agents have sent these to you. If you need additional help with this, please let us know.

Sincerely,
Body FX

Betygsatt 1 av 5 stjärnor

I have been trying to cancel the…

I have been trying to cancel the subscription and getting no reply (email & via unsubscribe), two debits, $148 and today another $144 from my account after cancelling and after me contacting.
I contacted BodyFX on 5th March 2024 about the $148 debit and reminded I had already cancelled and requested a refund - nothing. Have written again today about the subsequent $144 being debited despite previous requests to cancel immediately. How do I stop money being taken from my account if support do not respond and take action?

5 mars 2025
Omdöme utan inbjudan
Logotyp för Body FX

Svar från Body FX

Hi Jo,

It appears you did not comply with TrustPilot's request to verify your membership with Body FX. Additionally, we could not locate any previous inquiries to substantiate your claims. If you are a member, please reach out to us at support@bodyfx.com, and our team will be more than happy to assist you.

Body FX will respond to ALL inquiries within 1 business day.

Sincerely,
Body FX

Betygsatt 5 av 5 stjärnor

Love this app

Love this app! It has so many different workouts you can choose from! I’m doing JNL fusion and my lord she’s kicking my butt!! Great app for the money!

17 februari 2025

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer