The hamper was so beautiful..ordering was easy and both the recipient and I were kept informed of the delivery. I love this company and will always order from them..highly recommended
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Did not get what I expected. I ordered the Brownie Hamper. Missing was Charlotte Piper Freckle Bar Nina's Turkish Delight The Chocolate Pot Rocky road Bitesize Salted Caramel Coffee Treats Or... Se mer
Företaget har svarat
Apart from 1 hiccup which was recovered beautifully, Bockers & Pony have been amazing. Thankyou. My Dad recently passed away and I've been able to bring some happiness to Mum at Mother's Day and h... Se mer
Ordered from UK. This was a birthday gift. Great choices on the easy to use website. Arrived on time and watched the recipient open it online. He loved it and was impressed with the packaging. A... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Bockers & Pony deliver the most impressive hampers and gifts Australia wide. Immaculately packaged with super high quality products, our gift hampers are just perfect when you need to send a gift to a client or staff, or family and friends.
Kontaktuppgifter
3/2 Phillip Court, 3207, Port Melbourne, Australien
- 1300 132 663
- sales@bockersandpony.com.au
- bockersandpony.com.au
4,6
Utmärkt
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very prompt service and quality product.
16 april 2022
Lovely hamper, late delivery.
The hamper was great .However despite ordering well in advance with the required date of delivery, it came 2 days late. Staff were very helpful but it was a special occasion, so very disappointing.
14 april 2022
Svar från Bockers & Pony
Hello John and thanks for our feedback. We are sorry to hear that you had a negative delivery experience with the gift hamper. We pride ourselves on the 18-year history of delivering our premium hampers securely and on time. We value your support - Team Bockers & Pony
Happy camper
11 april 2022
recipient was absolutely delighted with…
recipient was absolutely delighted with the gift. beautiful gift box for a cancer patient. thank you for great service and speedy delivery.
5 april 2022
comment from Aoteraroa/NZ
Difficult for us to comment as the gift went to our daughter and her partner.
5 april 2022
Dreadful
Dreadful! I'm yet to receive a confirmation email from you on the actual order and I've had no communication at all the past week since ordering the gift hamper for my friend and her new born baby on Tuesday, 29/3/22. However, the transaction of $99 was very quick to be processed, on the day (Tues, 29/3). I am so disappointed by this experience. I have used your services once before and vowed never to again because I had a similar experience but thought I would give the benefit of the doubt and give you another go. After this, no way, never, ever again. In today's age, with e-commerce, communications, direct email, etc. you should be doing a lot better than this. I will not use your services again and will advise others not to as well. Poor service, poor communication, poor delivery times. Signing one very unhappy customer.
5 april 2022
Svar från Bockers & Pony
Hello Kylie. Thanks for your feedback. We are sorry that you have been disappointed with this order. We are currently working on implementing tracking notifications for our Bockers and Pony Gift Hampers and hope to have this up and running soon. One of our friendly customer service members will be in contact with you to investigate further .We value your support- Team Bockers and Pony.
Good product as advertised
Good product as advertised. Delivery was also made in the suggested timeframe. Recommend it.
4 april 2022
Great gifts and delivered promptly
Great gifts and delivered promptly. Will be a returning customer. Thank you
3 april 2022
Indulgence hamper
The hamper ordered arrived on time and was greatly appreciated by the receipient.
A special thanks to Jo from the call centre to whom I’m spoke with to arrange purchase and delivery was very helpful.
Will definitely order other hampers in future.
Thanks 🙏
31 mars 2022
Super quick delivery and exactly what…
Super quick delivery and exactly what we ordered - and not damaged! Thank you :)
30 mars 2022
Great service
Ordered on a Wednesday and it was delivered on the Thursday, exactly what I needed. Excellent service, easy to use online ordering and the champagne was cold when delivered.
30 mars 2022
Lovely gift
Lovely gift. My mother sent this to her granddaughters little baby girl in Australia from NZ. She doesnt really do online shopping but she was happy with the gift. Thank you
29 mars 2022
Package was delivered a day earlier…
Package was delivered a day earlier than expected which was the date needed. Very happy! Easy website and lots of options
25 mars 2022
Amazing products and service
Amazing products and service, couldn’t recommend them enough
25 mars 2022
Good service & product just a little pricey.
The website was easy to use, the delivery date was met and all was good on this end.
However, the price tag was expensive for a bottle of Verve and some chocolates. There's a decent overhead cost added to the products.
However, I like the 'premium' nature of the wraparound and service.
24 mars 2022
Great product and service
Great product, great service at a fair price. We opted for the express delivery for a birthday gift, the hamper arrived on time and the courier was friendly too. Highly recommend 😁
23 mars 2022
Very good service and product
22 mars 2022
Receiver was very happy
Receiver was very happy, details and delivery time spot on
Thank you
11 mars 2022
Excellent present!
9 mars 2022
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