I have all of my company's servers managed by Bobcares.com, and their services are truly excellent. They respond very quickly and always solve any issues efficiently. I trust them completely. They... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
A perfect experience! I We have been partnering with Bobcares for almost 9 years, and they are truly an outstanding team. They handle the support for our Linux web servers with exceptional speed and... Se mer
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We found ourselves in a tricky situation where AWS snapshots were not working as expected. When an instance got corrupted at a bios level we thought we'd lost everything. However the team at Bobcares... Se mer
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Bobcares helped me add trusted IP addresses to my server whitelist. This is because we have the server locked down so that no one can access it from anywhere but a few key locations. Bobcares is also... Se mer
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Företagsinformation
Informationen kommer från olika externa källor
Bobcares provides server management and outsourced support over help desk, phone and live chat for web hosting companies and other online service providers.
Kontaktuppgifter
202 E Earll Dr #410, 85012, Phoenix, AZ, USA
- +1 (800) 383-5193
- sales@bobcares.com
- bobcares.com
4,8
Utmärkt
546 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Fast Support
They have very fast support and they always fix your problem
24 november 2024
Omdöme utan inbjudan
Svar från Bobcares
Hi,
Thank you for your 5-star rating and kind feedback. Our team is here for you 24/7, ready to assist whenever you need us.
Regards,
Sruthi S
Quality Manager
Bobcares
Quick and great response to all issues.
26 oktober 2024
Omdöme utan inbjudan
Svar från Bobcares
Hi Wouter,
Thank you so much for your great feedback. Our service will be available around the clock if you have any more questions or need further assistance.
Regards,
Sruthi S
Quality Manager
Bobcares
Asked & answered
Since I am dealing with professionals here, it is very easy to communicate and deliver the message - what exactly is the problem and what I need help with.
They are proactive and resolve the problems without to much back and forth. No need of unnecessarily conformations.
21 oktober 2024
Omdöme utan inbjudan
Svar från Bobcares
Hi Ivaylo,
Thank you for sharing your experience! We are so glad to hear that our proactive approach and straightforward communication made things easier for you. We are committed to resolving issues swiftly so you can have a seamless experience. Don’t hesitate to reach out whenever you need us!
Regards,
Sruthi S
Quality Manager
Bobcares
Very quick response and deeper-dive…
Very quick response and deeper-dive into what was causing the issues. Great experience!
2 oktober 2024
Omdöme utan inbjudan
Svar från Bobcares
Hi Mike,
Thank you so much for your 5-star review! Bobcares always aims to keep our customer expectations higher, and I am pleased that you experienced it. If you have any more questions or need further assistance, we are here to help.
Regards,
Sruthi S
Quality Manager
Bobcares
Virtual Environment Certificate Support
When ever I reach out to Bobcares for assistance my issue gets resolved in a timely manner. As I am learning this software, Bobcares has been a great help with instructions and with helping resolve issues. Especially our certificate issues for our virtual environment.
11 september 2024
Omdöme utan inbjudan
Svar från Bobcares
Hi Shani,
Thank you very much for the 5-star rating and awesome feedback. I am very happy to hear that the service provided by our infrastructure team @ Bobcares has been valuable. It’s always our goal to provide clear guidance and resolve any challenges efficiently. Please don’t hesitate to reach out if you need further assistance as you continue to work with the software.
Regards,
Sruthi S
Quality Manager
Bobcares
Very fast response
Very fast response. Effective execution. Issue solved!
15 september 2024
Omdöme utan inbjudan
Svar från Bobcares
Hi Josh,
Thank you for the fantastic 5-star review. Delivering the best service at the right time is a priority for us, and our dedicated Infrastructure team works around the clock to make sure of it. If you ever need assistance in the future, know that we are always here and ready to help.
Regards,
Sruthi S
Quality Manager
Bobcares
You guys ROCK!!!.........
You guys ROCK!!!.........
Great to not have to worry about my server!!
29 augusti 2024
Omdöme utan inbjudan
Svar från Bobcares
Hi Hans,
Thank you so much for the awesome review. Our skilled Infrastructure team works around the clock to ensure your server and services stay up and running smoothly. Once it is in our hands, you can rest easy. Your feedback means a lot to us, and we are excited to support your continued success.
Regards,
Sruthi S
Quality manager
Bobcares
Great communication
Quick turnaround and everything back up and running!
16 augusti 2024
Omdöme utan inbjudan
Svar från Bobcares
Hi Brian,
Thank you so much for the 5-star rating. We are committed to delivering efficient service because we know how important it is to minimize downtime. We are glad we could meet your expectations. If you ever need help again, you can count on us to respond swiftly.
Regards,
Sruthi S
Quality Manager
Bobcares
The engineers are of great help to help…
The engineers are of great help to help me setup my websites on cloud. I am grateful to them.
16 augusti 2024
Omdöme utan inbjudan
Svar från Bobcares
Hi,
Thank you for the fantastic 5-star review. Helping with website setup is something we take pride in, and we are always here to make the process as smooth and straightforward as possible. If you need any further assistance or have more projects in the future, we are here to help every step of the way!
Regards,
Sruthi S
Quality Manager
Bobcares
Exceptional Support Service - Highly Recommended!
We recently faced a major issue with our server, causing over 50 websites to go offline for several hours. The situation was incredibly stressful, and we were running out of solutions. Thankfully, we remembered Bobcares.
Their support team was a lifesaver. The live support was prompt and efficient, utilizing clear and modern tools to address our concerns. Within a short time, they had completely resolved the issue.
We are extremely satisfied with the service provided and cannot thank Bobcares enough for their exceptional support. Highly recommended for anyone in need of reliable server management.
Thank you once again for everything!
27 juli 2024
Omdöme utan inbjudan
Svar från Bobcares
Hi Marcos,
Such a wonderful feedback, which really shows how our ontime service helped you to gain back your business. Thank you very much for the 5-star feedback.
We understand how stressful server issues can be, especially with so many websites affected. The infrastructure team @ Bobcares provides priority support, where all these types of critical issues are addressed and solved very quickly. Your satisfaction is our top priority, and we are grateful for your recommendation. We are here whenever you need reliable server management again!
Regards,
Sruthi S
Quality Manager
Bobcares
Best service
Best service. When i have problem they help me and fix in a liitle time.
25 juli 2024
Omdöme utan inbjudan
Svar från Bobcares
Hi Giancarlo,
Thank you very much for your feedback. Our team will be available around the clock when you need assistance.
Regards,
Sruthi S
Quality Manager
Bobcares
Methodical, Expert & Trusted
We found ourselves in a tricky situation where AWS snapshots were not working as expected. When an instance got corrupted at a bios level we thought we'd lost everything. However the team at Bobcares helped revive our server, rebuilt and got everything back up and running as quickly as possible. The team communicated flawlessly and worked on getting the production issue solved! Lifesavers!
24 juli 2024
Omdöme utan inbjudan
Svar från Bobcares
Hi Michael,
Wow, such a great feedback. Thank you so much for the 5-star rating and awesome comments. At Bobcares we have a pool of highly qualified engineers who solve critical issues within no time. Clear communication is a core value for us, so we are glad you found it helpful in understanding the situation. It's always our goal to be there when you need us most. Thank you for trusting us; we are here whenever you need us again!
Regards,
Sruthi S
Quality Manager
Bobcares
They got your back
They are truly experts. I recommend Bob Cares, they provide a great service—well organized and fantastic communication.
1 juli 2024
Omdöme utan inbjudan
Svar från Bobcares
Hi Augusto,
Thank you so much for your 5-star reply and the feedback. We are happy that you found our service well-organized and communicative. We appreciate your recommendation and look forward to continuing to provide excellent service!
Regards,
Sruthi S
Quality Manager
Bobcares
Efficient and good service.
I've utilized their services before, and they've always been effective. Highly recommended!
7 juli 2024
Omdöme utan inbjudan
Svar från Bobcares
Hi Kushan,
Thank you for your fantastic feedback and 5-star rating! Our infrastructure team @ Bobcares is always available to exceed your expectations around the clock. Your recommendation is greatly appreciated.
Regards,
Sruthi S
Amazing Fast service thank you
6 juli 2024
Omdöme utan inbjudan
Svar från Bobcares
Hi Nic,
Thank you very much for your 5-star rating! We are available around the clock, so feel free to contact us anytime for service.
Regards,
Sruthi S
Quality Manager
Bobcares
Problem was solved before I woke up.
I've been using Bob Cares for a little over a year. Most of the time our server is running smoothly and there's nothing for them to do. Yesterday, a server update ran and there was a problem. mySQL would not restart. They were identified of the problem, logged into our server, identified the problem, applied the fix and got mySQL running again. The whole thing was resolved in about an hour while I was asleep.
This one incident was worth the year's service fee...which is pretty reasonable anyway.
1 juli 2024
Omdöme utan inbjudan
Svar från Bobcares
Hi James,
Thank you so much for your wonderful feedback! At Bobcares, we always strive to ensure our clients experience minimal downtime and efficient problem resolution, even during off-hours. Our team works 24/7 to give you peace of mind. We look forward to continuing to support you and keep your server running seamlessly. Thank you for your trust and continued partnership!
Regards,
Sruthi S
Quality Manager
Bobcares
Quick response and knowledgeable tech
Quick response and knowledgeable tech. They explained what and why they were doing. Highly recommended!
1 juli 2024
Omdöme utan inbjudan
Svar från Bobcares
Hi Aaron,
Thank you for your fantastic feedback! It is great to know that the explanations and transparency provided by our infrastructure team @ Bobcares made a positive impact on your experience. Your recommendation means a lot to us. We look forward to continuing to provide you with excellent service in the future.
Regards,
Sruthi S
Quality Manager
Bobcares
Great Service and staff!
Helpful staff and quick, professional problem resolution. I have already used their services in the past and they have always proven to be effective and quick in resolving issues relating to my servers. Highly recommended!
1 juli 2024
Omdöme utan inbjudan
Svar från Bobcares
Hi Della,
Thank you so much for your glowing review! The infrastructure team at Bobcares has a pool of skilled engineers who take up solving complex issues in a really quick manner and highly professional way. Your continued trust and recommendation mean a lot to us. Thank you for being a valued customer!
Regards,
Sruthi S
Quality Manager
Bobcares
Best server administrators
Best server administrators. Very professional, friendly and always go above and beyond. I've been with them for about 10yrs and couldn't be happier.
25 juni 2024
Omdöme utan inbjudan
Svar från Bobcares
Hi Ajaz,
Thank you so much for the 5-star review. We are glad to hear that the infrastructure team @ Bobcares was able to assist you with your requirements and provided you with exceptional customer service. We are proud to have exceeded your expectations and we appreciate your business. We look forward to providing you with the best possible service in the future.
Regards,
Sruthi S
Quality Manager
Bobcares
Fast response time and perfect results
Fast response time and perfect results. Even with a complicated issue, I can always count on Bobcares to figure out what is happening with my server and make it right. They always explain what they did and how they fixed it (even if I don't understand that explanation 100%).
23 maj 2024
Omdöme utan inbjudan
Svar från Bobcares
Hi Katie,
Thank you so much for the 5-star review. Ensuring fast response time and delivering perfect results, even with complex issues, is always our top priority. We are glad you find our explanations helpful and we are here to clarify anything you need. Thank you again for your trust and for choosing us to manage your server. Looking forward to continuing to serve you.
Regards,
Sruthi S
Quality Manager
Bobcares
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.