Necesito comunicarme con ustedes y no puedo contactarlos, los números no existen y la página web no existe Compre un servicio con ustedes y no responden , lo tengo pagado y no tengo con quien comuni... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was in Phuket, when my booked charter fell through. My dream holiday was turning into a disaster. I needed to find another chartered yacht quickly... Valeria from boat bureau went above and... Se mer
Xavier Esteva is an amazing person and broker at Boat Bureau. We have worked with him since 2016 and always found him to be excellent, courteous and helpful especially in times where a problem may ar... Se mer
Företaget har svarat
Janina was instrumental in helping us to find the right boat and for a wonderful rate. She worked hard for us over the course of a few days and came back with a great offer made by a really terrific... Se mer
Företaget har svarat
Företagsinformation
Om BoatBureau - Boat Charter Agency
Skrivet av företaget
The best website to charter a boat for your holidays with excellent deals. Enjoy them aboard a catamaran, sailboat, motorboat or a gulet. Don’t hesitate to contact us! We are here to help you find it!
With more than 16.000 available boats in more than 900 destinations, BoatBureau is the website that makes the process of renting a boat for your vacation easier than ever!
The top quality of our service relies on a committed team with a single purpose: satisfying each costumer with the perfect boat and deals thanks to a close, personalized assistance.
Sail across the places you have always wanted to visit! Our sailing destinations include top places such as:
Not only do we aim to provide clients the opportunity of spending a wonderful time. Also, nautical charter companies around the world can promote their recreational boats in our online platform.
Kontaktuppgifter
Casp 162, 08013, Barcelona, Spanien
- +34 931 720 284
- info@boatbureau.com
- boatbureau.com
4,0
Bra
297 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Una vez más una atención súper…
Una vez más una atención súper profesional, en la rapidez, en la amplia oferta de opciones de veleros y en los trámites de contratación. Muchas gracias.
10 mars 2021
Svar från BoatBureau - Boat Charter Agency
Hola Vicente,
Muchas gracias por tus amables palabras y por y por tomarte el tiempo de dejar tu comentario.
¡Siempre es un placer atenderte!
El equipo se alegra mucho de saber que nuestro servicio ha sido de tu agrado y que nuestros procesos son lo suficientemente ágiles como para ofrecerte la mejor opción para tus vacaciones en barco.
¡Estamos entusiasmados con el comienzo de la temporada de navegación en Europa, y no podemos esperar a tener tus comentarios al final de tu próxima aventura en las Islas Baleares!
¡Que tengas un buen día!
Saludos cordiales,
El equipo de BoatBureau
---
Hello Vicente,
Thank you very much for your lovely words and for taking the time to leave your comment.
It is always a pleasure to assist you!
The Team is really glad to know that our service has been to your satisfaction and our processes are smooth enough to provide you with the best option for your sailing vacation.
We are excited for the beginning of the sailing season in Europe, and we cannot wait to have your feedback at the end of your upcoming adventure in the Balearic Islands!
Have a great day!
Warm wishes,
The BoatBureau Team
i would prefer to receive a form in…
i would prefer to receive a form in english :) but your agent it's fluent in english so we are fine :)
21 december 2020
Svar från BoatBureau - Boat Charter Agency
Dear Radu,
Many thanks for your time and support! We apologize for any inconvenience, and we gladly inform you that the issue is already solved! You will receive all our future communications in english.
We appreciate the time you spent giving us constructive feedback, we always highly value our client’s opinions that help us to improve!
We look forward to hearing from you soon, as you well know, we are always enthusiastic to help you organise your thrilling adventures onboard!
Warm wishes,
The BoatBureau Team
Excellent customer support and…
Excellent customer support and services! Thank you! Will book again through Boat Bureau!
17 september 2020
Omdöme utan inbjudan
Svar från BoatBureau - Boat Charter Agency
Dear Stefan,
Thanks for leaving such a great comment on your experience with our boat rental service! We are pleased to know that our professional team met your requirements and necessities for an amazing sailing vacation!
We wish you enjoyed the Ionian Islands! We will be more than happy to help you organize your next boat trip!
Have a nice day,
The BoatBureau Team
Svar från BoatBureau - Boat Charter Agency
Hi, Raphaël! Thank you for leaving us such a positive review! We are happy to know that you found ‘excellent’ the work and assistance of our agent Janina! We’ll keep in touch for any doubt or question that you may have!
We are always at your disposal and we wish you all the best in your upcoming boat vacation in Croatia and a lovely day!
Kind regards,
The BoatBureau Team
Manon ROCKS!!!
Manon did a great job. I provided what we were looking for, target prices, must haves and Manon ran with it!!! Super professional, patient, willing to go back to make a deal happen! Great job!!! Thank you....our holidays were AMAZING!!!
12 augusti 2020
Omdöme utan inbjudan
Svar från BoatBureau - Boat Charter Agency
Hi, Andrea! Thank you so much for your great comments and for letting us know that our professional agent Manon met all your requirements and needs and found exactly what you were looking for! She is very happy to know you were satisfied with her support and that your sailing vacation in Croatia was incredible!
We look forward to helping you once again organize your next boat vacation wherever you desire to go!
Kind regards,
The BoatBureau Team
Excelente servicio recibido y barco muy…
Excelente servicio recibido y barco muy nuevo acorde a las expectativas.
12 augusti 2020
Omdöme utan inbjudan
Svar från BoatBureau - Boat Charter Agency
Hola, Arturo! ¡Muchas gracias por hacernos saber tu opinión sobre nuestro servicio! Nos alegramos de que nuestro agente, Xavier, te haya ofrecido una excelente asistencia durante todo el proceso de alquiler. ¡Esperamos que hayas disfrutado de las increíbles Islas Baleares y sus preciosas aguas cristalinas!
Si te animas a descubrir más destinos a bordo de un barco privado, ¡En BoatBureau estaremos encantados de poder ayudarte a organizar esas futuras vacaciones!
¡Que tengas un buen día!
Un saludo,
El Equipo de BoatBureau
Klare Empfehlung
Klare Empfehlung. Toller Service. Nett, schnell, hilfsbereit und aufmerksam.
Wir buchen nun schon zum sechsten Mal und sind noch nie
enttäuscht worden.
3 augusti 2020
Omdöme utan inbjudan
Svar från BoatBureau - Boat Charter Agency
[ENG below]
Hallo, Caroline,
Vielen Dank, dass Sie uns Ihre Erfahrungen mit der Anmietung eines Bootsurlaubs bei uns mitgeteilt haben! Wir freuen uns, dass Sie unseren Service immer wieder schnell und hilfreich finden!
Außerdem freuen wir uns sehr zu wissen, dass dies Ihre 6. Buchung bei BoatBureau ist! Wir freuen uns über Ihr immer wiederkehrendes Vertrauen!
Wir wünschen Ihnen einen schönen Tag und einen schönen Segelurlaub in Kroatien,
Freundliche Grüße,
das BoatBureau-Team
---
Hi, Caroline,
Thank you so much for letting us know your experience of renting a boat vacation with us! We are happy to know that you keep finding our service fast and helpful!
Also, we are really happy to know that this is your 6th booking with BoatBureau! We’re delighted to be honored with your recurring trust!
We wish you a lovely day and a nice sailing vacation in Croatia,
Have a nice day,
The BoatBureau Team
Pessima esperienza
Pessima esperienza , impossibile contattare qualcuno telefonicamente , prenotato barca con pagamento , barca non più disponibile sto ancora aspettando il rimborso , se entro 24 ore non lo riceverò andrò per vie legali
20 juli 2020
Omdöme utan inbjudan
Svar från BoatBureau - Boat Charter Agency
Gentile Edi,
Ti ringraziamo per aver condiviso la tua esperienza con noi. Il feedback dei nostri clienti è molto importante per noi, perché ci dà una visione d'insieme del nostro lavoro e ci aiuta a migliorare il modo in cui forniamo soluzioni e a soddisfare le vostre esigenze.
Ci stiamo adattando a lavorare in remoto grazie ai protocolli di sicurezza Covid-19 e ci scusiamo sinceramente per qualsiasi inconveniente causato, non conforme alle tue aspettative. Valeria, il tuo agente personale, ha cercato di essere disponibile il più possibile e ha gestito il tuo rimborso nei tempi necessari per questo tipo di operazione; Al momento ci ha informati, che è stato effettuato correttamente.
Valeria e tutto il team rimangono a tua completa disposizione.
Non esitare a contattarci se hai bisogno di ulteriori informazioni.
Buona giornata,
Il team di BoatBureau
Ekaterina
Ekaterina. Very good. assistance to book our boat in only 12 h. Thank you.
13 juli 2020
Omdöme utan inbjudan
Svar från BoatBureau - Boat Charter Agency
Hi, Juan Luis!
Thank you loads for your comment and positive feedback! We really appreciate that you found our service fast and efficient. Our agent Ekaterina is also glad to know that she did good and was helpful, and will remain at your service in case you need more information about your yacht charter!
Have the greatest time sailing Spain and a nice day!
The BoatBureau Team
Adequate and professional
13 juli 2020
Omdöme utan inbjudan
Svar från BoatBureau - Boat Charter Agency
Hi, Giuseppe!
Thank you for this 4* review! The whole BoatBureau Team is delighted to be described as competent and adequate! Our professional advisor Valeria is at your disposal for any further information you may need regarding your boat charter in Croatia!
We hope you have a nice sailing vacation and hope to see you again!
Best,
The BoatBureau Team
Rápido, claro y sencillo
Nos atendieron muy bien y muy rápido. En seguida detectaron lo que queríamos y nos recomendaron muy bien. Gracias equipo!
13 juli 2020
Omdöme utan inbjudan
Svar från BoatBureau - Boat Charter Agency
¡Hola, Miguel!
¡Muchísimas gracias por tu comentario! Estamos muy contentos de haberos ayudado en vuestro proceso de alquiler de barco y que nuestras recomendaciones hayan estado a la altura de vuestras expectativas.
¡Esperamos que tengáis unas estupendas vacaciones en barco por las Baleares! Nuestro agente Xavi seguirá disponible para resolver cualquier duda que os surja.
Un saludo,
El Equipo de BoatBureau
A reliable partner in your vacation prep
I'm a repetitive bareboat user of BoatBureau services and have been extremely pleased with Janina's efforts to suit my and my crew's boat preferences. She is very professional and cooperative in all phases of the booking.
I'd strongly recommend anyone using BoatBureau as a reliable partner in the vacation preparations!
13 juli 2020
Omdöme utan inbjudan
Svar från BoatBureau - Boat Charter Agency
Hi, Rado!
We are delighted to have you as a repetitive user! Thank you not only for your recurring trust in us, but also for you recommending us and giving us such positive feedback! We also thank you for the special mention to our agent Janina, she’s glad for her work being perceived as useful and competent!
Have the greatest time sailing the marvelous Greek islands! We remain at your disposal for any further info you may need!
Best regards,
The BoatBureau Team
Media tra la positiva e la negativa
Ho messo 3 stelle per fare media tra due pratiche:
La pratica negativa è quella relativa alla ricerca di barche per la toscana, per la quale non ho mai ricevuto risposta, immagino perchè non ci sono barche disponibili, ma una risposta era comunque gradita.
La positiva è quella conclusa per la quale ho avuto l'assistenza attesa.
9 juli 2020
Omdöme utan inbjudan
Svar från BoatBureau - Boat Charter Agency
Ciao, Federico! Thank you for such a thought-out comment! We apologize for not being as fast and responsive the first time you contacted us. This has been a hard period for all of us and we’ve tried to adapt to our new remote working conditions. We are currently addressing the matter and trying to improve our service day by day!
We are glad that in the end, you received the needed assistance and that your needs for renting a boat were addressed and covered!
If there is anything else you need, please write to us! We will be glad to help!
Have a nice day,
The BoatBureau Team
No problem on finding the boat
No problem on finding the boat. Quick answer. ok..
30 juni 2020
Omdöme utan inbjudan
Svar från BoatBureau - Boat Charter Agency
Hi, Carlo!
We want to thank you for this positive comment! It is really gratifying to know that your process of renting a boat went smoothly and quick! We remind you that your agent Valeria is available for any further questions regarding your boat charter!
Enjoy this deserved sailing vacation in Croatia and have the nicest time there!
Have a lovely day,
The BoatBureau Team
Svar från BoatBureau - Boat Charter Agency
Hi, Bart! Thank you so much for this 5⭐ review! We are glad to know that your expectations were met. We work hard to give our clients the best charter experience and solutions! Xavier remains at your disposal and will be available to help you in anything you may need!
Enjoy your day and your sailing trip in Italy!
Best regards,
The BoatBureau Team
Client Service
Manon Angely helped us to organize our boat trip. We had many questions and all the clear responses we were looking for. I have nothing to say about the client service, it was perfect.
25 juni 2020
Omdöme utan inbjudan
Svar från BoatBureau - Boat Charter Agency
Hello, Frédéric!
Thank you so much for taking the time to write such a fantastic review! We are pleased to know that all your questions and doubts have been answered and solved! Our agent Manon is also delighted to read this comment! We remind you that she stays available for anything you may need regarding your charter!
We wish you an unforgettable sailing adventure in Croatia. Thank you for choosing us, we hope to help you organize another vacation soon!
The BoatBureau Team
Problem free booking
Problem free booking. Very helpfull agents. Thanks to Janina
25 juni 2020
Omdöme utan inbjudan
Svar från BoatBureau - Boat Charter Agency
Hello, Cem!
Thank you so much for this review! We are more than happy to know that you’re satisfied with our support and that you found it smooth and problem-free! Your booking advisor, Janina, is also pleased to have helped you along the whole booking process! Both her and the rest of the team will remain at your entire disposition in case you have any final questions.
Have a nice trip vacation around Turkey and a lovely day!
The BoatBureau Team
excellent. finally we couldn't get the required…
finally we couldn't get the required boat, but the service and attention is excellent
25 juni 2020
Omdöme utan inbjudan
Svar från BoatBureau - Boat Charter Agency
Hi, Pablo!
Thank you for your message! We are glad you found the service helpful and supportive! We are sure you’ll have a great time onboard your sailboat! Have a nice sailing vacation around Sicily!
We remain at your disposal in case you need any further information or help!
Have a lovely day,
The BoatBureau Team
Gente dinámica
Gente dinámica, acceso a muchos barcos/bases, buen soporte informático; recomendables
23 juni 2020
Omdöme utan inbjudan
Svar från BoatBureau - Boat Charter Agency
Apreciado Toni,
Muchas gracias por compartir tu experiencia con nosotros y hacernos saber que el servicio de nuestro asesor Xavier ha cumplido tus expectativas. Nos alegra saber que el proceso de alquilar un barco ha sido satisfactorio y que hemos podido ayudarte a organizar una experiencia de navegación inolvidable. Xavier queda disponible para cualquier duda o pregunta que puedas tener.
¡Deseamos que pases unas estupendas vacaciones en barco en las Baleares!
Que tengas un buen día,
Un saludo,
El equipo de BoatBureau
Janina Has been very understanding and…
Janina Has been very understanding and has answered all our questions in a prompt and professional way
18 juni 2020
Omdöme utan inbjudan
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