Ordered materials 2 days before pick up . Arrived at the depot went to reception.The staff at the reception were very efficient and dealt with my order right away.Left reception and into the steel yar... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I am a private buyer and was treated like royalty! They brought in a non stock sheet next day and that is impressive for a one sheet order. Shop floor guys were great loading up. I fell foul of the co... Se mer
Quick and easy from order to delivery I ordered non slip strips for my decking great product Only downside,, maybe countersink the screw holes so screws are flush ,, we did go through A LOT of co... Se mer
Breath of fresh air dealing with this company. It was easy to place my order, they delivered as promised on time. Each member of staff I dealt with was most helpful, efficient and friendly. I would no... Se mer
Företagsinformation
Skrivet av företaget
We are BM Steel Barclay & Mathieson is a long established steel stockholder with depots across the UK. We have a feel for steel We stock it, we process it, we deliver it We pride ourselves on our product knowledge and our customer service.
Kontaktuppgifter
Shieldhall Works, Hardgate Road, G51 4TB, Glasgow, Storbritannien
- 01795 905666
- websales@bmsteel.co.uk
- bmsteel.co.uk
4,6
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 80 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Simple to order online
Simple to order online. Exactly what I needed. Quick delivery and the driver couldn’t have been more helpful. Great service all round.
22 augusti 2026
Useful source of steel for non business use.
As a non business user of materials many suppliers are not set up to deal with you but BM have a website that allows me to order steel at a time that suits me and in smaller quantities. They are accommodating when I go to pick it up and helpful when loading.
22 augusti 2026
A good price for the steel beams and…
A good price for the steel beams and they were carefully delivered, although £300 including vat seems a bit steep for the option of the steel being removed from the lorry using a hiab
21 augusti 2026
The service was excellent and very fast.
16 augusti 2026
my order slipped through the cracks
my order slipped through the cracks, and was missing some bits, waiting to be resolved
guys at the Sittingbourne depot great and very helpful
7 augusti 2026
help full and efficient service
30 juli 2026
Had to chase…
Placed an online order on app and then had to chase as heard nothing - couldn’t find the order on the system - told me would look into and phone me back which they did to say order would be ready next day which it was and I collected
31 juli 2026
Svar från BM Steel
Hi Stephen,
Thank you for taking the time to leave your feedback, and please accept our sincere apologies for the experience you had when placing your order.
We understand the frustration caused by having to chase an update and appreciate that this fell short of the level of service we aim to provide. We're sorry for the inconvenience this caused.
Thank you for bringing this matter to our attention. Feedback such as this helps us identify where we can do better, and we will be using it to review and strengthen our internal processes.
Nonslip strips
Quick and easy from order to delivery
I ordered non slip strips for my decking great product
Only downside,, maybe countersink the screw holes so screws are flush ,, we did go through A LOT of countersink bits to do this,,,
Overall product was much sturdier than expected ,,,
25 juli 2026
Helpful and prompt service with good…
Helpful and prompt service with good communication.
29 juli 2026
great service
reached out to them and set up a date convenient for me. Delivery was done as planned. The metal was delivered right on my door step despite the fact that i dont have a driveway. Great service. I would happily recommend and use again in the future
25 juli 2026
Great quality service
The guy in the warehouse was polite, cheerful, and very helpful.
When I ordered online, I wanted the steel bars cut in half to get them in my vehicle. I mistakenly ticked the box saying I didn't want the scrap, which was the other half of the 6m length. They rang me 10 minutes after placing the order and checked, thankfully.
24 juli 2026
Great price and delivered on time…
Great price and delivered on time drivers very helpful.
16 juli 2026
Thank you to driver Lee.
The driver Lee was most professional, helpful and friendly.
The order was quickly delivered and no items were missing (unlike my previous delivery).
ETA from the office was inaccurate, however the driver rang me with a precise time for the delivery.
11 juli 2026
Little disappointing
Overall a good service, they offer a certificate of compliance with the steel lintel which didn’t appear. Emailed and requested they send one, no answer, no certificate. Disappointing, otherwise good lintel that arrived on time.
9 juli 2026
Svar från BM Steel
Thank you for your review and for your positive comments about the product and delivery.
We're sorry to hear that you did not receive the certificate of compliance and that your email enquiry went unanswered. This is certainly not the level of service we aim to provide.
A member of our Customer Service team will be in touch with you shortly to obtain your order details and ensure the certificate is provided as quickly as possible.
Thank you for bringing this to our attention, and we appreciate the opportunity to put this right.
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