I will never buy from this company and associated store again. If I could give 0 star, I would. Late delivery, requested refund, numerous emails and complaint later I am still fighting for it. Claims... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
In meinen Augen handelt es sich nicht um eine betrügerische Firma. Die Lieferung kam ohne lange Wartezeiten. Die T-Shirts und Pullover sind aber leider nach dem ersten Mal waschen sehr eingegangen, de... Se mer
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This is either a scam or terrible business - ordered something from the USA on 15th of September and haven't had a single shipping update since Sep 20th. Customer support can't help, won't escala... Se mer
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Très satisfait ! Vrai marque engagée avec des vêtements réalisés en Europe à partir de matières recyclées (à 100%). Elle s’engage auprès de nombreuses associations en faveur de l’environnement (... Se mer
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Företagsinformation
Skrivet av företaget
At BMCollective, we are a direct and unfiltered response to society. Each of our designs is a reaction against established models, breaking the imposed social rules. We believe in the power of self-expression and our mantra, "Fck your opinion!", embodies this belief. Our collection includes a variety of tees and hoodies, each carrying a powerful message. From "Life's Too Short" to "Don't Follow, Lead", and "Courage to be Disliked", our clothing is not just about fashion, it's about making a statement. We are proud to offer free worldwide shipping on all orders over 60€, making our products accessible to customers around the globe. Our latest collection, the Warm Iconic Drop Summer '23, is now available and we can't wait for you to see it. At BMCollective, we're not just a clothing brand, we're a lifestyle choice for those who dare to be different. Join us in our journey of self-expression and rebellion against the norm.
Kontaktuppgifter
Storbritannien
- bm-collective.com
2,5
Dålig
251 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
poor quality
its very pricey for the quality, quality is similar to a shein tshirt but the price doesn’t match the quality, also I payed almost 6€ for shipping and it took almost 2 weeks to arrive.
10 december 2024
Svar från BMCollective
Hi Lara! We appreciate your feedback and are sorry to hear that your experience didn’t meet your expectations. We strive to offer quality products at fair prices, and we’ll take your comments into account to improve both our materials and shipping times. If there’s anything we can do to make this right, please feel free to reach out to our support team. Thank you for sharing your thoughts!
I didnt receive my order bacause it…
I didnt receive my order bacause it delayed more than a month and i cancelled my order
6 december 2024
Svar från BMCollective
Hi Majid! We apologise for any inconvenience caused and hope it will not happen again.
Didn’t receive my order !
Didn’t receive my order !
Update:
They refunded my order but still loads of people are complaining maybe fix the issue instead of refunding money !
5 december 2024
Svar från BMCollective
Hi Noor! We regret your discomfort. We have reviewed your case and have verified that, following the delivery failure by the carrier, your order was fully refunded.
We apologise again for any inconvenience caused and hope that this will not happen again.
Didn’t receive my order
I’ve confirmed my order more than 6 weeks ago and still didn’t received it….. note: that’s my first time ordering it and I don’t know if it’s a scam or….
5 december 2024
Svar från BMCollective
Hi Saeed! We are sorry for our delay in responding to your message. We have checked that we responded to your email and sent you all the information about your shipment.
We hope that everything is correct but, if you need to, you can reply to us in the same email thread we have open so that we can help you in the shortest possible time.
1 month on and still haven’t received…
1 month on and still haven’t received my products
3 december 2024
Svar från BMCollective
Hi Daniel! We regret what happened. We have contacted you via email to provide you with an immediate solution and to handle your incident in the way you prefer.
We apologise once again.
I didn’t receive my items tell now I…
I didn’t receive my items tell now I ordered on November 29 and now is January 15, they keep telling me that the shipping company are not giving them any updates about my shipment like seriously!! How long should I wait one year?
3 december 2024
Svar från BMCollective
Hi Fatma! We are deeply sorry for your inconvenience. Due to customs clearance, the delivery of parcels can sometimes be delayed and unfortunately this has been the case for you. We have verified that it has finally been delivered. We hope that everything is correct and we apologise for what happened.
BMC#23183
BMC#23183
They answered me saying that shipping was delayed and after that they just ignored me… ordered somewhere around beggining of december and nothing yet.
what a horrible support by them.
1 december 2024
Omdöme utan inbjudan
Svar från BMCollective
Hi ExotiN! We would like to apologise for what happened. After checking your order, we have confirmed that it was finally delivered. We hope that everything is correct.
We are deeply sorry for your inconvenience.
I still didn’t receive my order
The shipping company is impossible to contact and your team is impossible to contact i just want to receive my order
28 november 2024
Svar från BMCollective
Hi Hamad! We would like to apologise for what happened. We have verified that your order was processed via email.
We are deeply sorry for your inconvenience.
I think that the quality of the product…
I think that the quality of the product could be a better one. The printing is not the best and the quality of the shirt can be a more heavier cotton. Overall is not a bad shirt just need to focus more on the product.
28 november 2024
Svar från BMCollective
Hi Yadiel! Thank you for your feedback! We appreciate your honesty and are always looking for ways to improve. We’ll take your comments into account to enhance our printing quality and fabric selection.
Svar från BMCollective
Hi יובל כוכבי! We check that your order was delivered correctly. We hope all is well and you can enjoy it.
Zelfs 1 ster is te veel
Zelfs 1 ster is te veel ! Ik bestel hier voor de 2de maal nu en wat een kutservice ! Ik heb op 1 december een bestelling gedaan van €144 euro waar een kerstcadeau bij zat. Tot op heden nog steeds niet ontvangen en we zijn ondertussen al 8 januari ! Schandalig is dit ! Het enige antwoord dat ik krijg is; Sorry we hebben vertraging door Black Friday! Dit is geen vertraging meer he maar gewoon frauduleus. Zelfs geen antwoord meer geven op mails of request die je stuurt via hun website ! Degoutant !!!
1 december 2024
Omdöme utan inbjudan
Svar från BMCollective
Hi Kim! First of all, we would like to apologise for what happened to your order. We have verified that it was finally refunded. Thank you for writing to us, messages like yours are essential to keep working to improve.
Svar från BMCollective
Thank you, George! Great to hear the fit and the quality were right, and that everything arrived on time.
Awful experience - Order #23282
I made my order exactly 3/12/2024. Later on December 13th, I received an email saying that due to Black Friday, shipping was taking a long time.
Today is January 6yh, and I still didn't receive any mail confirming that my order was sent.
I just have lost hope and money. Don´t recommend this company to anyone
6 januari 2025
Omdöme utan inbjudan
Svar från BMCollective
Joao, we are sorry. After Black Friday 2024 we fell far behind with shipping, and more than a month without a shipping confirmation or a clear answer is not acceptable. That was our failure, and so is replying here this late. If order #23282 was never properly resolved, please write to info@bm-collective.com with the order number and we will put it right.
Svar från BMCollective
Salman, we are sorry. Your order was delayed, first by a stock problem with one of the items and then by our shipping backlog that December, and our replies did not get you a real answer. That is on us, and so is replying here this late. If BMC#22854 never reached you or was not refunded, please write to info@bm-collective.com with the order number and we will put it right.
Retraso en mi pedido
Realicé un pedido el sábado y porque llegaba de 1-3 días laborables y aún no tengo respuesta ni por parte de la empresa ni por parte de la empresa de transporte. Necesito el regalo para reyes y no tengo respuesta.
27 december 2024
Omdöme utan inbjudan
Svar från BMCollective
Cristina, lo sentimos mucho. En diciembre de 2024 se nos acumularon los envíos y no cumplimos el plazo que te dimos, y además te dejamos sin respuesta cuando lo necesitabas para Reyes. Fue fallo nuestro, igual que contestarte aquí tan tarde. Si quedó algo sin resolver de ese pedido, escríbenos a info@bm-collective.com con el número de pedido y lo arreglamos.
Nefasta comunicaciòn
Hice un pedido hace 9 días, no me contestan a los correos pidiendo información sobre cuando saldrá de sus instalaciones, ya que todavía no me consta que lo hayan enviado, no sé como serán las prendas pero el trato al cliente es lamentable
16 december 2024
Omdöme utan inbjudan
Svar från BMCollective
Tienes razón: nueve días sin que el pedido saliera y sin contestar a tus correos no es el trato que se merece nadie. En aquellas semanas íbamos muy por detrás con los envíos y tampoco supimos informar. Lo sentimos, también por responderte aquí tan tarde. Si algo de ese pedido quedó pendiente, escríbenos a info@bm-collective.com con el número de pedido y nos ocupamos.
0 STERNE!!!
Wenn man keine Sterne geben könnte, würd ich dies tun!
Ich habe vor 3 Wochen sehr viel bestellt.
Bis heute habe ich die Bestellung nicht erhalten und bei meiner Nachfrage wurde ich nur vertröstet.
Ich bin etwas enttäuscht, weil ich bevor ich bestellt habe die Bewertungen angesehen habe.. Ich dachte mir ich gebe dem Unternehmen eine Chance und es muss ja nicht immer schlecht sein.
Ja jetzt ist es wohl doch so gelaufen.
Ich warte noch paar Tage, wenn bis dahin nichts kommt werde ich eine Beschwerde einleiten und mein Geld zurück fordern!
4 december 2024
Omdöme utan inbjudan
Svar från BMCollective
Hallo Daniela, das tut uns leid. Drei Wochen ohne Lieferung und auf Nachfrage nur vertröstet zu werden, ist nicht in Ordnung. Im Dezember 2024 sind wir mit dem Versand weit in Rückstand geraten und haben nicht gut informiert. Das war unser Fehler, genauso wie diese späte Antwort. Falls bei deiner Bestellung noch etwas offen ist, schreib uns bitte mit der Bestellnummer an info@bm-collective.com, dann kümmern wir uns direkt darum.
order #BMC#23076
order #BMC#23076
I placed an order on November 29, and today is December 24, but I still haven't received anything. I emailed once to ask when I would receive my order, and they responded, saying it would be shipped to my country. However, I still haven't received it, and now they are not responding to my emails. I would appreciate an update on the status of my order as soon as possible.
29 november 2024
Omdöme utan inbjudan
Svar från BMCollective
Fatma, we are sorry. Your order from 29 November should not have taken weeks, and you should not have had to chase us for an update that never came. We fell far behind with shipping after Black Friday 2024 and did not keep customers informed. If BMC#23076 was never delivered or refunded, please write to info@bm-collective.com with the order number and we will put it right. We also apologise for replying here so late.
Order BMC #23353
I had an extremely disappointing experience with this brand. I placed an order on december 8th and have yet to receive the product or even proper updates about its status. Despite multiple attempts to contact them, their communication has been unresponsive and unhelpful.
This was meant to be a gift, and their delays and lack of professionalism completely ruined the experience. If I had known about their poor customer service, I would never have ordered from them.
Think twice before purchasing from this brand—they do not seem to value their customers or deliver on their promises.
PS: I’m still waiting for their response….
18 december 2024
Omdöme utan inbjudan
Svar från BMCollective
Ivelize, we are sorry, and especially sorry that this was a gift. We were far behind with shipping in December 2024 and our replies gave you nothing concrete, which made a bad situation worse. That was our failure. If BMC#23353 was never properly resolved, please write to info@bm-collective.com with the order number and we will sort it out. We apologise as well for answering here this late.
Terrible Experience
I placed an order on Dec. 8th and never got the shipment confirmation email sent. Was contacted via email after asking for an inquiry on their website about the order. Then asked for an urgent reshipment and it has been more than a week and no confirmation of that either. Have asked for a refund because at this point I doubt the order will ever get to me. Disappoiting, to say the least.
8 december 2024
Omdöme utan inbjudan
Svar från BMCollective
Rita, we are sorry. No shipping confirmation, and then a reshipment that was never confirmed either: you were right to ask for a refund. We were far behind with orders in December 2024 and handled yours badly. If that refund never reached you, please write to info@bm-collective.com with your order number and we will make sure it is done. We also apologise for this late reply.
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