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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

My husband purchased a new pair. Paid extra for expedited delivery. Should've arrived last week. Still no boots. ABSOLUTELY NO CUSTOMER SERVICE! You can't speak to human. You can barely get through th... Se mer

Betygsatt 1 av 5 stjärnor

BLUNDSTONE. Affezionato a queste calzature da quasi un decennio, da me considerate belle e di ottima qualità , ultimamente mi hanno profondamente DELUSO! Le penultime acquistate da circa 2 anni,... Se mer

Betygsatt 1 av 5 stjärnor

The soles disintegrated whilst uppers still perfect. That's two pairs of Blundstones gone in the same way. Warranty is apparently only 6 months (seemingly regardless of the fact that the materi... Se mer

Betygsatt 1 av 5 stjärnor

Esperienza scioccante mai successo con nessuna scarpa anche di basso costo Le suole sbriciolate all’improvviso !! Peccato scarpa comodissima e bella estaticamente! però 200€ buttate via …. Cons... Se mer

Företagsinformation

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  3. Klädbutik
  4. Skobutik

Informationen kommer från olika externa källor

Tough by nature, our Blundstone boots are made with your comfort in mind. Available for men, women and kids, there’s a Blundstone boot for everyone.


Kontaktuppgifter

1,5

Mycket dålig

TrustScore 1.5 av 5

90 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

1,5

Alla omdömen

(90)

4 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Excellent!

Excellent!

Puzzled by reviews below, I had exceptionally good customer service from this company. Was very impressed

1 februari 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Apparently not the only one with an…

Apparently not the only one with an issue with ‘Dave’. I sent a email kindly asking if I could receive shipping on the care kit because I had purchased 440$ worth of boots on the website without the knowledge of that being available to me. Or if alternatively I could purchase it in store somewhere and avoid any shipping fees. To which Dave responded “ You cannot, as all orders under $75 have a flat shipping charge of $12” really thought out message Dave. I love the boots but the careless attitude Dave provided was bull.

14 januari 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Had the worst experience with Dave…

Had the worst experience with Dave trying to return my Blundstones that my grandma bought me for Christmas. Never worn, tried on carpet. But because I was out of the return window they wouldn't do anything for me. Even tho they are still for sale on their website?? So frustrating for a company with such an expensive product to have such an unhelpful customer service team. Will never buy from here again.

25 december 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Sheepskin Footbed

I placed an order 2020 for MENs US 7 boots with sheepskin lining. The inside of this footbed came with a number 7 size. Ordered another footbed US MENS 7 to replace the old. They sent a size 6 saying it’s AU 6/7 US. It is not and it’s smaller than the initial footbed the boot came with which was indeed a number 7 on the bottom. I took pictures but customer rep Dave is so far into his own a**

9 januari 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

DON'T WASTE THE MONEY

On my first day wearing the 500 Chelsea for a 4-mile walk, the soles fell apart, cracked in several places, and pieces of the sole fell off.
Over priced and poor quality, though the leather upper is fine.
BUY ANOTHER BRAND

21 december 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Not recommended

Had a pair of 192 for what 6 months and they are rubbish the soles lining fell apart so had to buy some new soles, now I slid my foot in the boot last night and the leather is perishing and come apart at the heel part, shocking really as I paid a fair few quid for them. I work in a warehouse and am on my feet walking around almost 9 hours a shift on nights these 192 just are not up for the job.

1 maj 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Love my Blundstone's

Love my Blundstone's. They are so versatile, l wear them dog walking, school-run, town, anywhere really. The boots are quick and easy to put on and the best bit so easy to clean! On dog walks they can get quite muddy but they come up as new after a good brush.

15 februari 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Quite simply the WORST customer service…

Quite simply the WORST customer service I have ever seen. Ordered 3 pairs of boots all of which were unfortunately the incorrect size, returned the boots as instructed, it has been over a month now and still no refund. Down almost £600 and cannot get a hold of customer service for love nor money.

Will NEVER buy anything again from this company, they clearly do not care about their customers.

6 februari 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Attempted to return to the value of…

Attempted to return to the value of £400, it has been 3 weeks since tracking proof of delivery to the store I haven’t heard any confirmation of this refund being processed. I have attempted contacting via the online forms, email and calling 0800 132194 multiple times. No response. I would not recommend ordering from this website the customer service is awful

31 januari 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Sheepskin Bootys

I bought a pair of sheepskin lined brown leather boots and they are the most comfiest purchase I think I’ve made in terms of footwear. Could not recommend more.

28 januari 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Really poor customer service

Really poor customer service. I am down over £150 as they are incapable of responding to customer service enquires. I have emailed, phoned, left an instagram message and facebook message with no response. AVOID what a rubbish company ethos. The hype is NOT worth it.

28 januari 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Customer Service Nonexistent

Ordered a pair of these over black friday after I'd been obsessing for about a year. I put in all of my info right, but during shipping my address got changed to somewhere across the country. The Blundstones were delivered there.
Sent in an email customer service request and called multiple times only to be hung up on every single time. I finally ended up filing a dispute with my credit card company.

29 december 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I placed an order with the wrong…

I placed an order with the wrong BILLING address. I tried to contact customer service to catch it early to prevent any delays. I started calling and sending emails at 9am per business hours. After several hateful phone calls and misleading emails I got the order canceled. Now I have to wait 7-10 business days for a refund on a purchase that should have never went thru. Very disappointed and haven't got to try the boots out.

2 december 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Con Artists!

Awful. Think it’s a scam site. Ordered 3 pairs of boots to try sizes. Had some queries. Emailed called several times no replies. Returned and no refund! I’m down £370!.. plus now wondering if the boots I have are genuine. Surely a genuine stockist would not behave this way. Never been caught out before but these people have stung me big style. Please please don’t get caught too. Do NOT purchase from them

19 november 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Bad costumer service

It has been over 9 days since I have returned my boots, and I haven't received any communication whatsoever, looks like more people have had the problem, I really hope they return the money sometime soon...

9 november 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Rubbish soles which disintegrate and cannot be replaced.

Had my Blunstones for around 3 years before the soles literally disintegrated and turned to rubble in my hands. Annoyingly the leather uppers are still in perfect condition and really comfy. Tried several cobblers to get them re-soled but all said they can't resole Blunstones as they have a special moulded sole. I phoned/emailed customer service at Blundstone.co.uk to see if they could help but never got any response. Will never buy Blunstones again now because this. For such an expensive product I had hoped I would get more than 3 years out of them. Is really a shame there is no way to get them re-soled.

21 september 2021
Omdöme utan inbjudan

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