Banner for Bitget

Bitget Omdömen 

2 271
TrustScore 2 av 5

2,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

По большому счету это хорошая биржа, из минусов сразу могу выделить наличие кучи мусорных и опасных торговых пар, плохую работу во время сильной волатильности, и изредка подвисающее приложение. Из плю... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

UID 4659356564 SEPA Credit Transfer of 490 EUR was COMPLETED 07 July 2026, (today is 16 July) Till this date the money has not been credited to the account. Contacted support - Ticket 3253425 . S... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I first started using Bitget through one of their campaigns, and I’ve been participating in different ones ever since, it’s been really rewarding. Honestly, it’s become my go-to platform over the pa... Se mer

Företaget har svarat

Betygsatt 2 av 5 stjärnor

I use Bitget for learning futures trading with small amounts. I planned to increase my capital, but now I am considering moving to another platform. Everything works fine, except for the Rewards Cente... Se mer

Företaget har svarat

Företagsinformation

  1. Kryptovalutatjänster
  2. Bioteknikföretag
  3. Finansiellt institut

Skrivet av företaget

Established in 2018, Bitget is the world’s leading crypto exchange and Web3 company, serving over 100 million users across 200+ countries and regions. Bitget is committed to helping users trade smarter with its pioneering copy trading feature and and other trading solutions. With an average daily trading volume of $20 billion, Bitget is now the fourth largest crypto exchange by volume.


Kontaktuppgifter

2,2

Dålig

TrustScore 2 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 98 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,2

Alla omdömen

(2 271)

437 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

3-years using Bitget

I've been using many different crypto exchanges for 5 years, and I've stuck with Bitget as my main exchange for the past 3 years.

Compared to other exchanges, the features on Bitget I always use have been the most convenient. One of them is P2P, I usually buy and sell in my currency frequently. Merchant exchanges take less than 5 mins.

Lastly, I trade stocks a lot and them having lower fees saves me a lot of money spent. Overall the most convenient exchange experience on my phone

25 februari 2026
Omdöme utan inbjudan
Logotyp för Bitget

Svar från Bitget

We value your feedback and would like to know what we can do to earn a 5-star rating from you. We're always looking to improve the experience for our users, and your input is important to us. If there's anything specific we can look into, contact us via live chat or submit a webform: http://bit.ly/3HGNt3B. Thank you.

Betygsatt 5 av 5 stjärnor

My Elder brother introduce me to crypto

I remember, when my elder brother introduce me to crypto used to juggle multiple platforms for trading. Since we switch side to Bitget i've been enjoying every moment of it till today.

Bitget keeps trading interesting with monthly events and reward tracks. I tried a small challenge, got into the leaderboards and airdrops, and now check the events tab daily. Rewards like tokens, fee vouchers, or bonuses actually arrive, so it feels genuinely engaging without being pushy.

26 februari 2025
Omdöme utan inbjudan
Logotyp för Bitget

Svar från Bitget

We value your feedback and would like to know what we can do to earn a 5-star rating from you. We're always looking to improve the experience for our users, and your input is important to us. If there's anything specific we can look into, contact us via live chat or submit a webform: http://bit.ly/3HGNt3B. Thank you.

Betygsatt 5 av 5 stjärnor

How Bitget became my stock futures trading platform

When Bitget launched stock futures trading back in August, I started trading there since I already use USDT for most of my trades. Over the past five months, I’ve seen some developments. However, the 90% discount on trading fees and the ability to trade 24/7 have caught my attention & made me a regular trader on Bitget stock futures.

So far, trade there has been smooth; no issues yet.

25 februari 2026
Omdöme utan inbjudan
Logotyp för Bitget

Svar från Bitget

Thank you for choosing and supporting Bitget! We're dedicated to delivering a great experience and always looking to improve. If you have any suggestions or ideas, we'd be happy to hear them. Share your feedback at https://www.bitget.com/feedback or reach out via live chat or submit a webform: http://bit.ly/3HGNt3B.

Betygsatt 1 av 5 stjärnor

Buon pomeriggio,

Buon pomeriggio,
Mi hanno scritto dicendomi, non so perché ma io non mi sono registrata su bitget e ho chiesto di non mandarmi email e se c'è una mia registrazione che sarà stata fatta chissà da chi con la mia email di cancellarmi.
Sono in contatto via email con la Bitget e vediamo se posso risolvere bonariamente perché non mi sono registrata io. Ed è la seconda volta che mi ritrovo registrata su un sito sconosciuto e ho dovuto risolverlo con la polizia postale. Penso che non sia questo il caso ma io intanto cambio la password. Io ho scritto che di Bitcoin non ne capisco niente. Sono pensionata e vivo con la mia pensione figuriamoci se mi metto ad investire in cripto valute
Lo so che in molti lo fanno ma io non NE CAPISCO NIENTE E NON MI SAREI MAI IMPELAGATA IN UNA SITUAZIONE DEL GENERE.Chi vuole investire in cripto che lo facesse ma io non l' ho mai fatto. Ora aspetto risposta dalla Bitget della mia" presunta " registrazione .

25 februari 2026
Omdöme utan inbjudan
Logotyp för Bitget

Svar från Bitget

Bitget values your privacy and is dedicated to safeguarding your personal information. We take our data protection responsibilities very seriously. For more details, please review our privacy policy here: https://www.bitget.com/support/articles/360015150651. For more help, contact us via live chat or submit a webform: http://bit.ly/3HGNt3B.

Betygsatt 5 av 5 stjärnor

I have been using Bitget for 5 years…

I have been using Bitget for 5 years and honestly, it’s been a smooth journey.

Before they moved to UEX, one thing I really loved was their P2P feature. It’s super safe, scammers hardly get through because the platform is strict and you can lose your reputation if you try anything shady. That gave me a lot of confidence when trading.

Since the migration to UEX, everything has become even easier. I can trade crypto, forex and stocks all in one app, without needing multiple platforms on my phone. The fees are also really low, which makes trading even better.

25 februari 2026
Omdöme utan inbjudan
Logotyp för Bitget

Svar från Bitget

Thank you for choosing and supporting Bitget! We're dedicated to delivering a great experience and always looking to improve. If you have any suggestions or ideas, we'd be happy to hear them. Share your feedback at https://www.bitget.com/feedback or reach out via live chat or submit a webform: http://bit.ly/3HGNt3B.

Betygsatt 5 av 5 stjärnor

The number of assets I can trade is…

The number of assets I can trade is numerous and loved it. Even though the Liquidity is not industry highest but the UI and experience is better and I really appreciate it

16 januari 2026
Omdöme utan inbjudan
Logotyp för Bitget

Svar från Bitget

Thank you for choosing and supporting Bitget! We're dedicated to delivering a great experience and always looking to improve. If you have any suggestions or ideas, we'd be happy to hear them. Share your feedback at https://www.bitget.com/feedback or reach out via live chat or submit a webform: http://bit.ly/3HGNt3B.

Betygsatt 5 av 5 stjärnor

After using their services for 2 years

After using their services for 2 years, finally I can say that they might reach top 2 or 3 ranks in terms of universal exchanges . During the journey, they upgraded a lot and now working more on the universal exchange part. Now I can even trade Gold silver and shares of renowned companies like Nvda, tsla etc. Really appreciate it

23 februari 2026
Omdöme utan inbjudan
Logotyp för Bitget

Svar från Bitget

Thank you for choosing and supporting Bitget! We're dedicated to delivering a great experience and always looking to improve. If you have any suggestions or ideas, we'd be happy to hear them. Share your feedback at https://www.bitget.com/feedback or reach out via live chat or submit a webform: http://bit.ly/3HGNt3B.

Betygsatt 1 av 5 stjärnor

@bitget_official

@bitget_official

ACHTUNG VOR BITGET. BITGET UNTERSCHLÄGT GELDER UND BEZAHLT DIESE NICHT AUS. ICH HABE EINE ZAHLUNG AUF MEINE WALLET ERHALTEN UND BITGET SCHREIBT DIESE NICHT MEINER WALLET GUT. WALLET IST VERIFIZIERT. BITGET VERLANG EIN VIDEO MIT VERSCHIEDENEN INFORMATIONEN. 10 VIDEOS WURDEN MIT ALLEN BENÖTIGTEN INFORMATIONEN AN BITGET GESENDET. JEDES VIDEO IST ZU 100% KORREKT. BITGET UNTERSCHLÄGT GELDER UND SCHICKANIERT KUNDEN. ANWALT WURDE EINGESCHALTEN.

ATTENTION BEFORE BITGET. BITGET SUBJECTS MONEY AND DO NOT PAYS THEM. I have received a payment on my wallet and I am not writing this well to my wallet. WALLET is verified. BITGET LOAD A VIDEO WITH DIVERSED INFORMATION. 10 VIDEOS were sent to BITGET with all the information needed. Each video is 100% correct. BITGET SUBJECTS MONEY AND SICKANIZED CUSTOMERS. Lawyer was turned on.

19 februari 2026
Omdöme utan inbjudan
Logotyp för Bitget

Svar från Bitget

We understand your concerns and want to assure you that we take all reports of scams or fraudulent activity very seriously. At Bitget, transparency, integrity, and earning the trust of our users are at the heart of our operations. To help us investigate thoroughly and provide the support you need, we kindly ask that you share more details about your experience. Please reach out via live chat or submit a webform: http://bit.ly/3HGNt3B, and our dedicated support team will promptly look into your case. Your feedback is extremely important to us, as it helps us improve while ensuring the highest standards of service. We are committed to resolving this matter and delivering a solution that meets your expectations.

Betygsatt 1 av 5 stjärnor

Conducting business on a social media platform

Any company that conducts business over Telegram should be a red flag. I was assured that this company was legit and they finally got me. After 5 weeks of being employed by this company, I had my wages held from me and personal money was stolen by promising me I would get my wages when I went full time. Not only was I misled and lied to, I never got paid daily like they promised when I was hired, after I went full time under the intentions my commissions would be released, they took a full advantage of someone that wasn't trained properly and took my wages and money that was promised after I went full time. Listen to your gut, it never lies, they took advantage of a volatile situation. This company is operating in the US illegally. So why they still conducting business here and taking advantage of folks desperately seeking employment? A lesson learned that I intend to find out! Let me know if this happened to you! Thanks

16 februari 2026
Omdöme utan inbjudan
Logotyp för Bitget

Svar från Bitget

We understand your concerns and want to assure you that we take all reports of scams or fraudulent activity very seriously. At Bitget, transparency, integrity, and earning the trust of our users are at the heart of our operations. To help us investigate thoroughly and provide the support you need, we kindly ask that you share more details about your experience. Please reach out via live chat or submit a webform: http://bit.ly/3HGNt3B, and our dedicated support team will promptly look into your case. Your feedback is extremely important to us, as it helps us improve while ensuring the highest standards of service. We are committed to resolving this matter and delivering a solution that meets your expectations.

Betygsatt 1 av 5 stjärnor

Bleiben.Sie

Bleiben.Sie. Weg. Bitte. Ich rate Ihnen dringend, diese Plattform zu meiden. Die meisten Währungen, mit denen dort gehandelt wird, sind Betrug und unseriöse Machenschaften. Wie kann es sein, dass so viele Währungen innerhalb von Minuten 99 % ihres Wertes verlieren? Sie werden keinen einzigen Dollar verdienen. Sie werden Ihnen alles wegnehmen. Es gibt kein Copy-Trading, keinen automatisierten Handel, keinen manuellen Handel – gar nichts. Beim Spot-Trading verlieren Sie garantiert. Beim Futures-Trading verlieren Sie garantiert. Sie haben Zugriff auf all Ihre Live-Transaktionen. Sie werden keinen Cent verdienen. Sie werden keinen einzigen Dollar verdienen. 99 % davon sind Betrug, Täuschung und Lügen. Halten Sie sich fern und schützen Sie Ihr restliches Geld für sich und Ihre Familie. Auf dieser Plattform findet kein echter Handel statt. Betrug und Abzocke. Ganz offen. Und leider mit Lizenzen, die von verschiedenen Ländern ausgestellt wurden, nur um Menschen ihr Geld zu stehlen.

19 februari 2026
Omdöme utan inbjudan
Logotyp för Bitget

Svar från Bitget

We understand your concerns and want to assure you that we take all reports of scams or fraudulent activity very seriously. At Bitget, transparency, integrity, and earning the trust of our users are at the heart of our operations. To help us investigate thoroughly and provide the support you need, we kindly ask that you share more details about your experience. Please reach out via live chat or submit a webform: http://bit.ly/3HGNt3B, and our dedicated support team will promptly look into your case. Your feedback is extremely important to us, as it helps us improve while ensuring the highest standards of service. We are committed to resolving this matter and delivering a solution that meets your expectations.

Betygsatt 1 av 5 stjärnor

They try to steal from you

Bitget just suspended my account and they are not telling me reason
Worst Exchange! Not Recommended
Dont use this shitty app
Your funds are not safe

14 februari 2026
Omdöme utan inbjudan
Logotyp för Bitget

Svar från Bitget

Thank you for sharing your concerns and we are here to support you. There may be security-related restrictions placed on your account to safeguard your funds. These restrictions are implemented to protect both your account and your assets from potential security risks. If your account or funds have been frozen, we encourage you to review the following article for guidance on resolving account restrictions: https://www.bitget.com/academy/guide-to-resolving-account-restrictions. Should you require further assistance or have additional concerns, please don't hesitate to contact us via live chat or submit a webform: http://bit.ly/3HGNt3B.

Betygsatt 1 av 5 stjärnor

I feel I have been scammed

I received an invitation to join this company and get paid a daily commission for improving different company's apps by increasing traffic with clicks. I was told a friend had recommended me. Worked well for a week and then they threw in a task of buying some bitcoin to improve their liquidity.
The next week they put me on a team and we had to pick an Bitcoin investment level and we were to be paid 30%. I was bullied into investing $3,800.
Then I was told we had to complete three such tasks with increasing levels of investment before our money was returned. I said no and was further "encouraged" to keep investing. I said no and requested my investment be returned. I even told them to keep the 30% profit.
The reply was just complete the three task and all my money invested would be return along with the 30% commission. Bluntly, I would have to invest another $30,000.
I stated I don't have that kind of extra cash. The text reply "That is your own problem." I took screen shot of everything as proof of what I am reporting

14 februari 2026
Omdöme utan inbjudan
Logotyp för Bitget

Svar från Bitget

We understand your concerns and want to assure you that we take all reports of scams or fraudulent activity very seriously. At Bitget, transparency, integrity, and earning the trust of our users are at the heart of our operations. To help us investigate thoroughly and provide the support you need, we kindly ask that you share more details about your experience. Please reach out via live chat or submit a webform: http://bit.ly/3HGNt3B, and our dedicated support team will promptly look into your case. Your feedback is extremely important to us, as it helps us improve while ensuring the highest standards of service. We are committed to resolving this matter and delivering a solution that meets your expectations.

Betygsatt 1 av 5 stjärnor

Tengo varios días que puse una disputa…

Tengo varios días que puse una disputa porque tenía un saldo cuando abrí la aplicación ya no tenía nada como si uviera echos operaciones automático está plataforma es la peor España debe de prohibir estos tipo de aplicaciones estafadoras y multas los

12 februari 2026
Omdöme utan inbjudan
Logotyp för Bitget

Svar från Bitget

We understand your concerns and take scam reports very seriously. To help us investigate thoroughly, please share more details with our support team via live chat or at http://bit.ly/3HGNt3B. We are committed to transparency and addressing your feedback responsibly.

Betygsatt 1 av 5 stjärnor

Plateforme non réglementée

Plateforme non réglementée par l'AMF
Soyez vigilant ! Arnaques et fraudes en toute impunité.

11 februari 2026
Omdöme utan inbjudan
Logotyp för Bitget

Svar från Bitget

We understand your concerns and take scam reports very seriously. To help us investigate thoroughly, please share more details with our support team via live chat or at http://bit.ly/3HGNt3B. We are committed to transparency and addressing your feedback responsibly.

Betygsatt 1 av 5 stjärnor

Dont use bitget

Dont use bitget. They freeze your funds for no reason and dont answer you.

10 februari 2026
Omdöme utan inbjudan
Logotyp för Bitget

Svar från Bitget

Thank you for sharing your concerns and we are here to support you. Please be aware that funds may sometimes appear frozen due to them being reserved for an active order or withdrawal in process. Additionally, there may be security-related restrictions placed on your account to safeguard your funds. These restrictions are implemented to protect both your account and your assets from potential security risks. If your account or funds have been frozen, we encourage you to review the following article for guidance on resolving account restrictions: https://www.bitget.com/academy/guide-to-resolving-account-restrictions. This resource provides helpful information on the steps you can take to lift any limitations on your account. Should you require further assistance or have additional concerns, please don't hesitate to contact us via live chat or submit a webform: http://bit.ly/3HGNt3B.

Betygsatt 1 av 5 stjärnor

Liquidated during extreme volatility and completely dismissive support

My experience trading futures on Bitget ended in a serious financial loss that I am still trying to recover from.

I fully understand that leveraged trading carries significant risk and that liquidations are part of the market. I am not blaming the platform simply because I lost a trade. What concerns me is how the liquidations happened and how the situation was handled afterward.

On the day of a major market-moving speech by Trump, volatility increased sharply across crypto markets. During that period, my positions on Bitget were liquidated extremely fast due to sudden and aggressive price wicks. What made this harder to accept was that the movements on Bitget appeared more violent than what I was observing on other major exchanges at the same time.

For Bitget, this may be described as normal market movement. For me, it wiped out money I had saved over many years of work. This was not just trading capital. It represented a large portion of my personal savings.

When I contacted support, I expected at least a serious review of what happened or some willingness to understand the situation. Instead, every response felt generic. The market moved. This is normal. We cannot offer refunds. There was no indication they were willing to investigate deeper, no empathy, and no effort to consider the user’s perspective. Refunds or any form of trade review were immediately ruled out.

Bitget promotes itself as a professional and trustworthy exchange, clearly positioning itself alongside platforms like Binance. The interface, features, and marketing create a strong image of transparency and user protection. However, when something goes wrong, that image disappears quickly, and the trader is left alone with losses and copy and paste explanations.

After those days, it honestly felt like market conditions became even more extreme. Since around November, price movements have seemed increasingly aggressive, with sharp wicks in both directions happening in fractions of a second. As a retail trader, it feels impossible to compete in that environment.

It often looks like high frequency trading and automated systems dominate these moves, triggering liquidations and stop losses on both sides before the price stabilizes. Whether exchanges consider this normal market behavior or not, for small traders it creates the feeling that the playing field is becoming more and more unfair. What may be routine volatility from a platform perspective can be financially devastating for individual users, yet Bitget’s responses suggest this impact on retail traders is not something they are willing to seriously acknowledge.

After this experience, I no longer feel confident trading on Bitget. I strongly advise others to be extremely cautious with leverage, especially during major news events, and to understand that if something unusual happens, support is very unlikely to help beyond repeating that it is just the market.

I hope Bitget improves transparency about price feeds, liquidation mechanisms, and how user complaints are handled, because right now the gap between their public image and my personal experience is very large.

14 oktober 2025
Omdöme utan inbjudan
Logotyp för Bitget

Svar från Bitget

Thank you for sharing your concerns and we are here to support you. Liquidations occur based on market conditions, margin levels, and risk management rules. Bitget does not manipulate trades. Please review your trade history, and if you need further clarification, contact us via live chat or submit a webform: http://bit.ly/3HGNt3B.

Betygsatt 5 av 5 stjärnor

Jestem zarejestrowany w Bitget przez…3 miesiące

Jestem zarejestrowany w Bitget przez minimum 3 miesiące.W tym czasie nie doświadczyłem żadnych utrudnień w transakcjach wpłat czy wypłat w przelewach wewnętrznych lub przelewach P2P.W moim doświadczeniu platforma spełnia moje oczekiwania zarówno w formie inwestycji w crypto jak również opcji Simple Earn.

7 februari 2026
Omdöme utan inbjudan
Logotyp för Bitget

Svar från Bitget

Thank you for choosing and supporting Bitget! We're dedicated to delivering a great experience and always looking to improve. If you have any suggestions or ideas, we'd be happy to hear them. Share your feedback at https://www.bitget.com/feedback or reach out via live chat or submit a webform: http://bit.ly/3HGNt3B.

Betygsatt 1 av 5 stjärnor

Support injoignable..

Support injoignable... mdp oublié, impossible de la reset à cause de Google Authenticator qui bug me mettant un message d'erreur, pas de réponse du support par mail, de la plateforme bitget2.zendesk.com et leur bot 7/7 24h comprend rien à mon problème, la plateforme ferme dans 1 mois en France, génial.

11 december 2025
Omdöme utan inbjudan
Logotyp för Bitget

Svar från Bitget

We understand your concern. If you encounter a "2FA code error," please ensure your phone and login device are time-synced, and try using your browser’s incognito mode. If the issue persists, contact us via live chat or submit a webform: http://bit.ly/3HGNt3B so we can assist you.

Betygsatt 1 av 5 stjärnor

I transferred $25 to biget web3 for gas…

I transferred $25 to biget web3 for gas fees and I didn't receive it.. the funds never credited in my account.🤬😡. such a big company scamming $25. I will give minus zero

6 februari 2026
Omdöme utan inbjudan
Logotyp för Bitget

Svar från Bitget

Thank you for your feedback. We want to understand what happened and help resolve this issue. Please reach out to our support team at support.web3@bitget.com and include any relevant details or screenshots if applicable.

Betygsatt 1 av 5 stjärnor

A complete fraud operation

A complete fraud operation

6 februari 2026
Omdöme utan inbjudan
Logotyp för Bitget

Svar från Bitget

We understand your concerns and want to assure you that we take all reports of scams or fraudulent activity very seriously. At Bitget, transparency, integrity, and earning the trust of our users are at the heart of our operations. To help us investigate thoroughly and provide the support you need, we kindly ask that you share more details about your experience. Please reach out via live chat or submit a webform: http://bit.ly/3HGNt3B, and our dedicated support team will promptly look into your case. Your feedback is extremely important to us, as it helps us improve while ensuring the highest standards of service. We are committed to resolving this matter and delivering a solution that meets your expectations.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer