So far, my experience with Birchbox has been great! I’ve had a few issues with packages not being delivered to my home address, but those problems were resolved quickly. I’m usually very happy with th... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Birchbox has been a wonderful way for me to explore many different types and brands of beauty products that I normally wouldn't have the patience to shop for! On occasion, they have substituted diffe... Se mer
not sure there is a real value any longer. I started with Birchbox when the boxes were 10.00 a month- today they are 20.00 or more. Finding samples that are dried out and unusable ( mascara, liquid ey... Se mer
The experience has really changed… The price has doubled since I started my membership, but the products are still the same size. There are not separate boxes anymore, or encouraging names like “... Se mer
Företaget har svarat
Företagsinformation
Om Birchbox
Skrivet av företaget
Kontaktuppgifter
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The pricing is a bit expensive
The pricing is a bit expensive, also, it never caters to what I ask for....i ask for fragrances, lip products and I always end up with hair products in my box instead of what I asked for,

Svar från Birchbox
Always a good experience with birchbox
Always a good experience with birchbox. Website easy to navigate, staff very helpful and quick with their response, and always a great variety of products. I ve been with this company over 10 yrs and never had a bad experience.
I love the surprises in each box!
Customization
I love being able to customize contents. Items are high quality and always pleased with my box.
I liked the old Birchbox better
I liked the old Birchbox better. I liked that I could go online and buy the larger container of products that were in the box. I've tried to purchase numerous items and you don't have them. I still love the fact that I get to try different products. I just want to purchase from Birchbox, not have to go look for them somewhere else.
I look forward to receiving the box…
I look forward to receiving the box every every month. It is a lot of fun and great value. I have found a lot of really good product products through it.

Svar från Birchbox
I like that I can pick out what I want…
I like that I can pick out what I want every month. I like the quality of the products, and the opportunity to try out different things. I don’t like when the items I want are sold out before I even get a chance to make my selection. I also wish there were more items to select from on each page. It’s hard to pick one item when there are only 5 items on the page, and I don’t have a use for 4 of them, then the 5th one that I want is sold out.
Every thing
Always such a fun package to open
Always such a fun package to open. With new things to try!
I have been a subscriber for years and…
I have been a subscriber for years and the products just get better and better. Love the variety and quality.
Great selection and value
Like the full size product additions. There have been issues twice with customization on the company’s site but overall a great experience.
Love trying the new products
Love trying the new products. Would like a few more choices though.
Great products !
The products are super and the details…
The products are super and the details are easy to follow. All products are quality and picked for my daily use. Love that I can have my favorite products every month without any hassle.
The experience has really changed…
The experience has really changed…
The price has doubled since I started my membership, but the products are still the same size. There are not separate boxes anymore, or encouraging names like
“ the amazing Jane Doe” etc. those little things really made the experience fantastic.
It has gone from a bright spot of fun in my month to a functional way to get samples that I can try before purchase while avoiding a department store.

Svar från Birchbox
Overall I have loved this subscription…
Overall I have loved this subscription but my last 2 boxes in a row have been lost or returned and nothing was proactively done to make it right. If it happens a 3rd time I will cancel my subscription.

Svar från Birchbox
For the most part everything is…
For the most part everything is excellent. Sometimes I find the choices redundant. My last 2 boxes were great. A lot of great things to pick from. This last box that’s coming in May, I didn’t find the choices to be that great.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







