So far, my experience with Birchbox has been great! I’ve had a few issues with packages not being delivered to my home address, but those problems were resolved quickly. I’m usually very happy with th... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Birchbox has been a wonderful way for me to explore many different types and brands of beauty products that I normally wouldn't have the patience to shop for! On occasion, they have substituted diffe... Se mer
not sure there is a real value any longer. I started with Birchbox when the boxes were 10.00 a month- today they are 20.00 or more. Finding samples that are dried out and unusable ( mascara, liquid ey... Se mer
The experience has really changed… The price has doubled since I started my membership, but the products are still the same size. There are not separate boxes anymore, or encouraging names like “... Se mer
Företaget har svarat
Företagsinformation
Om Birchbox
Skrivet av företaget
Kontaktuppgifter
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I love every single one of my boxes
I love every single one of my boxes. Birchbox is the only subscription box I know of that allows customers to select all of their choices. I have been a subscriber for 13 years and I look forward to receiving my box every month!
When I have a problem with my order
When I have a problem with my order, there are quick answer..
Birchbox has been a wonderful way for…
Birchbox has been a wonderful way for me to explore many different types and brands of beauty products that I normally wouldn't have the patience to shop for! On occasion, they have substituted different items than the ones I've chosen, but it's always been a fair trade. My box comes on time monthly, and I always receive an e-mail reminding me to customize my box.
A customer since the first box was shipped
I believe that I have been a customer of Birchbox since the very first box and plan on being a customer until I die. The boxes just keep getting better and bigger. When they reset everything years ago they added customization and the quality of the products are outstanding
Love getting a happy every month full…
Love getting a happy every month full of great new products to try🫶
I enjoy getting the high end samples…
I enjoy getting the high end samples and am very satisfied with products
ITS EASY TO CUSTOMIZE BOXES EVERY…
ITS EASY TO CUSTOMIZE BOXES EVERY MONTH. MANY CHOICES TO PICK FROM
EVERYTHING IS SHIPPED QUICKLY AND NEVER ANY DAMAGE
Very slow in getting order repetitive…
Very slow in getting order repetitive samples and had trouble customizing my box
Would like more perfume for women
Would like more perfume for women
But I love everything
Shipping could be better
Love most of the products and selections. Customer service is very good anytime i have issues they fix it right away.
Website/app is always having issues for me and shipping is extremely slow for yearly membership holders.
Monthly Gift to Myself!
I love that we're able to customize our monthly box and am always happy with the sample options.
Not good selections and what is good is…
Not good selections and what is good is sold out in an hour

Svar från Birchbox
I like the samples and brands
I like the samples and brands. I often think there’s not enough description of certain products (their shade etc). There is also often products that are sold out—even when I immediately go in to choose.
Customer service is great
Customer service is great. I received a response quickly and everything was resolved.
Excited for the monthly product reveal!
So far, my experience with Birchbox has been great! I’ve had a few issues with packages not being delivered to my home address, but those problems were resolved quickly. I’m usually very happy with the product selections each month, except when some items are out of stock. I try to submit my monthly choices as early as possible so I have a better selection of products to choose from.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







