I was pleasantly surprised at how quickly my order was shipped! I absolutely love Biossance skin products. They are the reason I have such great skin at the age of 80. My skin is smooth, clear, sag-fr... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I really miss the Sqalene and retinol night serum. I’m 53 and this was the first serum ever that improved my skin. I would break out, have tiny bumpy patches, and uneven skin tone, this serum fixed al... Se mer
I absolutely love this cream; it's my top choice for daily skincare. At 55, my skin feels consistently fresh and well-hydrated. As someone with sensitive skin, I appreciate how it helps reduce redness... Se mer
Företaget har svarat
I have been buying biossance products for a couple years now. The skincare products are made of quality ingredients and effective. I would, at times, try other brands but I always go back to Biossance... Se mer
Företaget har svarat
Företagsinformation
Informationen kommer från olika externa källor
Pioneering sustainable beauty through biotechnology, at Biossance we created a 100% plant-based squalane skincare line that is incredibly effective and safe.
Kontaktuppgifter
Storbritannien
- biossance.com
4,3
Utmärkt
7 tn omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The best brand!
I love love all the Biossance products. Been using it for over 5 years. Very clean ewg verifed ingredients, great customer service and my skin have never looked better in the last 5 years.
8 april 2026
Svar från BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
I love the Biossance products that work…
I love the Biossance products that work for me! They really are soothing & non irritating and get results. I’ve always been told do not confuse effort with results when it comes to skincare. If it works overnight, it’s probably harming your skin. Slow and steady without irritation always wins.
I am 73 years young and I got carded for the ferry because they didn’t believe that I was over 55! That’s what consistent use does for my skin. Thank you Biossance!
16 januari 2026
Svar från BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
I love these products
I love these products. My skin is so much more soft and radiant, and smoother. I’m 77, it makes a big difference.
ASO
9 april 2026
Svar från BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Good product description and use
Good product description and use. Easy website to navigate
9 april 2026
Svar från BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Always coming back!
Always coming back for the good and clean product without worrying about the quality. Also, appreciate the occasional promotion code for free products and discounts. Good package design and materials, and shipping packaging as well. Suitable as gifts for someone and self. Thank you for keeping it up!
7 april 2026
Svar från BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Easy to purchase
9 april 2026
Svar från BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Customer service not as good as it used…
Customer service not as good as it used to be. Biossance sent me an email for a free item with $75 purchase but the code was blank. I emailed them and was told to message through the website. Then was told to message through instagram. Finally they sent me another code a few days later. Also I had 3 coupon codes and wanted to use them. It only let me use 2 of the 3 which is fine. But I couldn’t remove one of the ones I didn’t want to use. There’s no X to remove coupon codes. Very frustrating.
8 april 2026
Svar från BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Love the App
I love my Biossance App and I love the promos and awards points I earn through purchases. The only issue I have is sometimes I have to sign in multiple times and I don’t know why.
8 april 2026
Svar från BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Svar från BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Svar från BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Best Products Ever!
Biossance creates the absolute best products! I have used them for years and wouldn't even consider a change! They offer great customer service and easy ordering.
8 april 2026
Svar från BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Disappointing company
I am curious if there is a new owner(s). The company no longer seems interested in providing fair customer service. Disappointing Fortunately, there are a lot of other choices and options.
6 april 2026
Svar från BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
great products and ease of ordering
8 april 2026
Svar från BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Hard to find information
I was shopping because of a promotional email you had sent out. The email said to use a code, but someone failed to include the code in the email. I abandoned the shopping. I received a different email offer today. I've submitted a question about your products, but have yet to receive an answer about whether they are non comedogenic.
7 april 2026
Svar från BIOSSANCE
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
Excellent Skincare
I love the quality and effectiveness of Biossance products! I am a loyal customer, and I appreciate their promotional sales throughout the year.
7 april 2026
Svar från BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
I had to go in and out of the checkout…
I had to go in and out of the checkout several times to add in my free full sized product.
7 april 2026
Svar från BIOSSANCE
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
Svar från BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
I love Biossance products so I visit…
I love Biossance products so I visit the website frequently. I've never had an issue navigating the site, shopping is easy.
7 april 2026
Svar från BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
I love all the products
I love all the products. I made this last purchase with the expectation of getting to choose a full-sized product upon payment. I did not get the opportunity to pick one, nor do I believe anything will be added to my order
6 april 2026
Svar från BIOSSANCE
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
My communication with your chat box was…
My communication with your chat box was awful. I was requesting that I get the 25 percent discount that I had the email for (and sent a screenshot of). Instead the response was that they would cancel the order and I should try again later because the website couldn’t be accessed. Then later in the day I got an email saying that the order was shipped. I do not want it at full price….. I was clear about that…
6 april 2026
Svar från BIOSSANCE
Hello,
We regret that you had a frustrating experience with our chat support regarding your discount and order. We'll review what happened to ensure such issues are avoided in the future. We appreciate your feedback.
A message has been sent to your account.
Kind regards,
Liam
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
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