seems to be working. delivery experience very good. here's hoping the product lives up to expectations. two months into the Turmeric and it appears to be making a difference. will continue. BTW, I kee... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I place a one off order for turmeric capsules in October. They took over 3 weeks to arrive and today the company tried taking additional payments for a subscription. I only ordered 1 item and looked... Se mer
Företaget har svarat
So far so good. I make sure I take my supplements with my evening meal. I suffer from chronic back pain, sacral joint problems. Although I had a TKR my left knee has been swollen and causing difficul... Se mer
Företaget har svarat
I’ve been taking your pure Turmeric Curcumin 95 now for about 15 days and I can already tell & feel a great difference throughout my whole body. It is so strong & superior compared to any other Tumeri... Se mer
Företaget har svarat
Företagsinformation
Kontaktuppgifter
3,9
Bra
3 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ordered on the 9th of October and still…
Ordered on the 9th of October and still no sign of the delivery
2 november 2026
Omdöme utan inbjudan
Svar från Biorootlabs
We're really sorry to hear your order hasn't arrived yet, and we completely understand how frustrating this must be. We've checked using your name, but unfortunately, we haven't been able to locate an order placed on 9th October. We'd love to look into this further and help get things sorted. Please get in touch with our customer support team with your order details so we can check the tracking updates and provide you with some answers as quickly as possible. Thank you for your patience, and we hope to resolve this for you soon!
Svar från Biorootlabs
It's always a pleasure to know we've been able to help! We're delighted you appreciated our quick response. We believe looking after our customers promptly and with care makes all the difference. Thank you for your lovely feedback and for supporting us!
Very prompt response actioned straight…
Very prompt response actioned straight away
2 november 2026
Omdöme utan inbjudan
Svar från Biorootlabs
Thank you so much for your lovely feedback! We’re delighted we could help and get things sorted for you so promptly. Your satisfaction means the world to us, and we truly appreciate you taking the time to share your experience. Thanks again for your support!
Svar från Biorootlabs
Your kind words really brighten our day! We’re always happy to help and pride ourselves on being there for our customers whenever needed. Thank you for taking a moment to share your experience and for choosing us. We truly appreciate your support!
Good customer service and quick…
Good customer service and quick response thank you .
1 november 2026
Omdöme utan inbjudan
Svar från Biorootlabs
It’s wonderful to hear we made a positive impression! We’re so pleased you were happy with our customer service and the speed of our response. We always aim to make things as smooth and easy as possible for our customers. Thank you so much for your kind words and support!
I appreciated the quick and efficient…
I appreciated the quick and efficient help!
22 oktober 2026
Omdöme utan inbjudan
Svar från Biorootlabs
Nothing makes us happier than knowing we could make your experience a little easier! We’re delighted our team could assist you quickly and efficiently. Your appreciation means so much to us, and we're truly grateful for your trust and support. Thank you!
Took care of my problem
Took care of my problem. Just have too many bottles! Probably see you in June!
1 november 2026
Omdöme utan inbjudan
Svar från Biorootlabs
Thank you so much for your kind feedback! We're really happy we could take care of your problem and get everything sorted. We completely understand about having too many bottles! We'll look forward to seeing you again in June. Until then, take good care and thank you for being part of our community!
Absolute scam
Absolute scam, very attentive BOT who responds to emails, items never arrived and got a refund after them offering 25% reduction then 50% reduction, BOT's name is Rosie, order somewhere close to home to avoid all this hassle.
1 november 2026
Omdöme utan inbjudan
Svar från Biorootlabs
We’re truly sorry for the frustration and inconvenience this experience has caused. We’ve personally checked your order 575357, and we’re happy to confirm that your package is currently in transit! We sincerely apologise for the delay and any confusion along the way. As a gesture of goodwill, please feel free to keep the package once it arrives, at no additional cost. There’s no need to return it. We genuinely value your trust and never want you to feel disappointed when shopping with BioRoot Labs. Thank you for your patience and for giving us the opportunity to make things right. You can follow your shipment here: https://biorootlabs.com/apps/track123?nums=BEST66317805338913
If you need any further assistance, please reach us at info@biorootlabs.com. We truly appreciate you!
Very quick response and an option to…
Very quick response and an option to help with payments
1 november 2026
Omdöme utan inbjudan
Svar från Biorootlabs
We’re absolutely delighted to hear that you had a positive experience with our team! We believe great customer care means being there when our customers need us, and we're always happy to find flexible solutions to make things easier. Your appreciation truly motivates us to keep improving and providing the best possible service. Thank you for choosing BioRoot Labs and for taking the time to share your experience!
Very fast response to my query &…
Very fast response to my query & helpful advice 😊
1 november 2026
Omdöme utan inbjudan
Svar från Biorootlabs
Nothing makes us happier than knowing you felt supported and well looked after! We truly believe that every question deserves attention and every customer deserves genuine care. Thank you so much for recognising our team's efforts and for taking the time to share your experience. Your kind words mean a great deal to us and inspire us to keep doing our very best.
Immediate attention to my issue.
1 november 2026
Omdöme utan inbjudan
Svar från Biorootlabs
We’re so pleased we could step in and help when you needed us! Making sure our customers feel heard, valued, and supported is something we genuinely care about. Your feedback means a lot to our team, and we’re grateful you took a moment to share your experience. We’ll keep doing our best to provide the attentive and reliable service you deserve.
Althea was very helpful with my…
Althea was very helpful with my subscription needs. Thank you
31 oktober 2026
Omdöme utan inbjudan
Svar från Biorootlabs
We’re so happy to hear you had such a positive experience! Thank you for your kind words and for giving us the opportunity to assist with your subscription needs. Your support truly means the world to us! We’re grateful to have you as part of our community and look forward to being part of your wellness journey!
Svar från Biorootlabs
It’s wonderful to know you had such a smooth and pleasant experience! We truly appreciate you taking the time to share your feedback. Providing friendly, prompt, and professional support is something we take great pride in. Thank you for your trust and continued support!
I received a really quick response to a…
I received a really quick response to a question i asked 👍
31 oktober 2026
Omdöme utan inbjudan
Svar från Biorootlabs
We love hearing that you had such a smooth experience with us! We always strive to respond quickly and make sure every question is answered with care. Thank you for taking a moment to share your feedback.
Given chance
I took the first 2 bottles and then one of the next order and felt like I really had given it a chance and I just didn’t feel like it was worth the price, I cancelled the subscription, I will continue to finish what I have to only because I know that if I just stopped the rest would go in the trash and I paid good money for it so we’ll see what happens next. If it works out I’ll look into getting more but if it doesn’t then I’ll probably try something different!
31 oktober 2026
Omdöme utan inbjudan
Svar från Biorootlabs
Thank you for being so honest and giving our Turmeric Curcumin capsules a fair chance. We completely understand that every person's experience is different, and we truly appreciate the time and investment you've made in trying our product. We never want you to feel pressured to continue, and we respect your decision to cancel your subscription. We sincerely hope you notice some positive benefits as you finish your remaining supply. Thank you again for giving us a try and sharing your feedback. Your experience matters to us!
Emailed & I had a response straight…
Emailed & I had a response straight away - thank you!!😘
31 oktober 2026
Omdöme utan inbjudan
Svar från Biorootlabs
Nothing makes us happier than knowing you felt well looked after! We believe prompt and helpful support makes all the difference, so we're thrilled we could get back to you so quickly. Thank you for taking the time to leave such lovely feedback. We really appreciate your support!
The bank blocked my bankcard after…
The bank blocked my bankcard after giving this company my order. They tried 6 times in a few minutes to take payment of £59.99. I've put them on my blocked list with the bank and cancelled my card. Disappointed as I thought their turmeric supplements looked good. The fraud department at the bank say this company sets you up with a subscription you may not even know about...
31 oktober 2026
Omdöme utan inbjudan
Svar från Biorootlabs
We're genuinely sorry to hear about your experience and completely understand how concerning and frustrating this must have been. We’d like to clarify that the subscription option is presented during checkout, directly above the “Add to Cart” tab, and is clearly labelled: “Save 20% with automatic refills. Shipped every month. No commitment. Cancel anytime.” It is displayed prominently so customers can clearly see when they're selecting the subscription option.
Please know that subscriptions are completely flexible and can be managed or cancelled at any time through our online customer portal. Once cancelled, no further subscription orders will be processed or dispatched.
To access your subscription, simply click the “Manage Subscription” tab at the top of our website. There's no need to follow any links in your emails. Just make sure to log in using the exact same email address you used when placing your original order.
We would have loved to locate your subscription and cancel it on your behalf, but unfortunately, we haven't been able to find a customer record under the name Fiona Gordon in our system. We'd really appreciate it if you could get in touch with our customer service team directly so we can locate your details, investigate the payment concerns and personally assist you with cancelling the subscription if that's what you'd prefer.
We're truly sorry for the worry and inconvenience caused. We value your trust and want every customer to feel informed, comfortable and in control of their orders. We look forward to hearing from you and getting this sorted.
I got quick and positive responses from…
I got quick and positive responses from customer service. I wasn’t pleased that your upfront advertising did not make it clear that by ordering the product I was signing up for a subscription that I did not want to comit to before I hd a chance to try the product.
30 oktober 2026
Omdöme utan inbjudan
Svar från Biorootlabs
We're really pleased to hear that our customer service team was quick to assist you, and we genuinely appreciate you sharing your concerns with us. We’re sorry if the subscription option wasn't as clear as you would have liked during checkout. Just to clarify, the automatic refill option is displayed directly above the “Add to Cart” tab and clearly states: “Save 20% with automatic refills. Shipped every month. No commitment. Cancel anytime.” This is intended to help customers understand the subscription option before completing their purchase.
We completely understand wanting to try a product before committing to regular deliveries. That's why subscriptions come with no long-term commitment and can be managed or cancelled at any time through our customer portal. Once cancelled, no further orders will be sent.
Thank you again for your honest feedback and for giving our Turmeric Curcumin capsules a try. Your experience matters to us, and we truly appreciate the opportunity to help!
Just sent message and my request was…
Just sent message and my request was sorted in minutes.
31 oktober 2026
Omdöme utan inbjudan
Svar från Biorootlabs
We’re so happy we could get everything sorted for you so quickly! Your satisfaction means the world to us, and we truly appreciate you taking the time to share your experience. Thank you for your lovely support and for choosing us. We’re always here whenever you need us!
Pleasantly surprised and appreciative
I was like most would be, sceptical, there’s so many supplements out there, but I can honestly say that my knees, I’ve had a full knee replacement, and the other is on its way out and painful, but after taking the turmeric capsules, I can tell a very noticeable difference that has helped my knee immensely . Thank you 🙏
31 oktober 2026
Omdöme utan inbjudan
Svar från Biorootlabs
What a lovely review, thank you so much for sharing your experience! We’re truly delighted to hear that you’ve noticed such a positive difference and that you’re feeling more comfortable. We understand how challenging knee discomfort can be, and it means so much to know you’re happy with our Turmeric Curcumin capsules. Your trust and support genuinely make our day!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.