seems to be working. delivery experience very good. here's hoping the product lives up to expectations. two months into the Turmeric and it appears to be making a difference. will continue. BTW, I kee... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I place a one off order for turmeric capsules in October. They took over 3 weeks to arrive and today the company tried taking additional payments for a subscription. I only ordered 1 item and looked... Se mer
Företaget har svarat
So far so good. I make sure I take my supplements with my evening meal. I suffer from chronic back pain, sacral joint problems. Although I had a TKR my left knee has been swollen and causing difficul... Se mer
Företaget har svarat
I’ve been taking your pure Turmeric Curcumin 95 now for about 15 days and I can already tell & feel a great difference throughout my whole body. It is so strong & superior compared to any other Tumeri... Se mer
Företaget har svarat
Företagsinformation
Kontaktuppgifter
3,9
Bra
3 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The customer survise was outstanding
The customer survise was outstanding. I didn't sign up for repeat subscription, but had a notification to say I had and they were preparing my order . I contacted them straight away. They replied very quickly . Everything got sorted easily and quickly . No hassle or fuss.
31 oktober 2026
Omdöme utan inbjudan
Svar från Biorootlabs
We’re absolutely thrilled to hear that you had such a positive experience with our customer service! Making sure our customers feel heard and looked after is incredibly important to us. We’re glad we could get everything sorted quickly and smoothly, without any hassle. Thank you for your patience, understanding and kind words. Your support truly means the world to us!
Prompt and friendly
Reply to my email was very quick and issue sorted straight away. Rosie was more than helpful.
31 oktober 2026
Omdöme utan inbjudan
Svar från Biorootlabs
It’s wonderful to know we could make things so easy and straightforward for you! We always aim to be prompt, friendly and helpful, so your lovely feedback really means a lot to our team. Thank you for taking the time to share your experience and for your continued support. We truly appreciate it!
Excellent customer service and great product s substances
Helpful and good customer service. Waiting to receive the medicine and I recommend this product because of the Substances it contains are beneficial for rheumatoid arthritis and the early stages of dementia.
31 oktober 2026
Omdöme utan inbjudan
Svar från Biorootlabs
Your kind words have absolutely made our day! We’re so pleased to hear that you’ve had a positive experience with our customer service and appreciate the thought you’ve put into choosing our Turmeric Curcumin capsules. We hope your order arrives safely and promptly. Thank you for your trust, recommendation and wonderful support. It truly means so much to us!
Even though I didn't realise I setup a…
Even though I didn't realise I setup a rolling subscription when I placed my order the matter looks as though it has been resolved very promptly. I still have to send back the package which I just received to get my refund but so far so good. The speed of response to be fair was excellent compared to other companies I have dealt with previously.
I would definitely order more turmeric capsules again in future when I run out of my current capsules
Thank you Rosie for your speedy aftercare response 🙏
31 oktober 2026
Omdöme utan inbjudan
Svar från Biorootlabs
It’s so lovely to hear that our aftercare team was able to put your mind at ease and get things moving so quickly! We always want our customers to feel supported and looked after, even after their order has arrived. Thank you for your patience and understanding throughout the process. We’re especially grateful that you’d consider choosing our Turmeric Curcumin capsules again in the future. Your trust and continued support mean the world to us!
Need to cancel automatic shipment
1 oktober 2026
Omdöme utan inbjudan
Svar från Biorootlabs
We're always happy to help and make things as easy as possible! We appreciate you reaching out, and we're glad we could assist with your request. Your satisfaction and peace of mind are important to us. Thank you for giving us the opportunity to help!
Small problem on my order
Small problem on my order - it was sorted immediately - very quick and very reassuring - thank you.
30 oktober 2026
Omdöme utan inbjudan
Svar från Biorootlabs
We’re delighted we could turn things around for you so quickly! Nothing makes us happier than knowing our customers feel reassured and well looked after. We always do our best to resolve any hiccups without delay. Thank you for your lovely feedback and for placing your trust in us. It truly means a lot!
Notification.
That you have accepted the need to cancel the order.
30 oktober 2026
Omdöme utan inbjudan
Svar från Biorootlabs
Thank you so much for your understanding! We completely appreciate your decision to cancel the order and have accepted your cancellation request. Your satisfaction and peace of mind mean a great deal to us, and we're truly grateful for the opportunity to assist you. Wishing you all the very best, and thank you again for your kindness and understanding!
Knee pain 
I would recommend the tablets to anybody. I had no knee problems since I’ve been taken them. They work. 
30 oktober 2026
Omdöme utan inbjudan
Svar från Biorootlabs
This is absolutely wonderful to hear! Thank you so much for sharing your experience and for recommending our tablets. We're delighted to know you've been feeling better and experiencing such positive results with your knees. Your kind words and support truly mean the world to us! We sincerely appreciate you choosing us and wish you continued comfort and wellbeing!
Instant response & genuine care ❤️
30 oktober 2026
Omdöme utan inbjudan
Svar från Biorootlabs
It truly makes our day to hear such lovely feedback! We're passionate about providing not just great products but also genuine care and support every step of the way. Thank you for noticing and appreciating our efforts. Your trust means so much to us, and we're always here whenever you need us!
Rosie was wonderful and very helpful in…
Rosie was wonderful and very helpful in helping me with what I needed. I appreciate the quick response and willingness to help me with my needs and making it easy and fast. Thank you
30 oktober 2026
Omdöme utan inbjudan
Svar från Biorootlabs
What a lovely review to receive! We're absolutely delighted to hear that you had such a smooth and positive experience with our customer service. Making things easy, quick, and stress-free for our customers is something we truly care about. Thank you for your kindness and for taking the time to share your experience. Your appreciation means so much to our team!
They listen to the customer & in this…
They listen to the customer & in this day & age, this is very unusual
30 oktober 2026
Omdöme utan inbjudan
Svar från Biorootlabs
We're so pleased to know you felt heard and genuinely cared for! Listening to our customers and understanding their needs is at the heart of everything we do. We believe everyone deserves to feel valued and supported, and your lovely feedback truly reinforces why we put so much passion into helping our customers. Thank you for your trust and appreciation! It means the world to us!
Service and ordering prices were…
Service and ordering prices were excellent. I need more time to have an opinion on the product. I am hopeful.
1 oktober 2026
Omdöme utan inbjudan
Svar från Biorootlabs
It's amazing to hear that you had such a positive experience with our service, ordering process, and pricing! Thank you for giving us a chance and for sharing your honest thoughts. We completely understand that product results take time, and we truly appreciate your patience and optimism. We hope you'll be just as happy with the product as you have been with our service. Thank you for your trust and support!
Turmeric Caps very good VALUE
I have. Seen many other companies selling TURMERIC CAPSULES yours is good.
30 oktober 2026
Omdöme utan inbjudan
Svar från Biorootlabs
We're absolutely thrilled to hear that you find our Turmeric Curcumin capsules such great value! We put a lot of care into offering quality products at prices our customers can feel good about. Your kind words and confidence in choosing us over other options mean so much. Thank you for your support and for being part of our journey! We truly appreciate you!
Rosie’s approach to my problem I never…
Rosie’s approach to my problem I never felt pressured and I feel we arrived at the the point I wanted to be without cancelling my subscription because of her good advice and I may add she always made me feel I could still cancel
I now know by the time the next supply is due if it works for me
30 oktober 2026
Omdöme utan inbjudan
Svar från Biorootlabs
It makes us so happy to hear that you felt comfortable and supported throughout the process! We truly believe it's important to listen, offer helpful advice, and always let our customers make the decision that feels right for them, without any pressure. We're delighted that you decided to give your Turmeric Curcumin 95 another try and appreciate you keeping an open mind. We hope you'll be pleased with the results by the time your next supply is due. Thank you so much for your trust and for giving us the opportunity to help. Your kind words mean the world to our team!
Excellent aftercare
I’m impressed with the after purchase contact , tips and guidance etc .
So far so good with the product . Looking forward to feeling the difference as it’s too early to say but I’m v confident and I feel good on it .
15 oktober 2026
Omdöme utan inbjudan
Svar från Biorootlabs
It's wonderful to hear you're enjoying the experience so far! We believe looking after our customers goes beyond the purchase, so it means a lot to know that our follow-up support, tips, and guidance have been helpful. We're delighted you're feeling good about starting your Turmeric Curcumin 95 journey! Thank you for your trust and confidence in us. We truly appreciate your support and hope you continue to have a positive experience with us!
Same as review last time
Same as review last time. You responded promptly and verified my desire to cancel.
But, why were you trying to ship another bottle?
30 oktober 2026
Omdöme utan inbjudan
Svar från Biorootlabs
We really appreciate you sharing your experience with us, and we're glad our team was able to respond promptly and confirm your cancellation!
Just to clarify, the subscription was selected during checkout. The option was clearly displayed right above the Add to Cart button, stating: "Save 20% with automatic refills. Shipped every month. No commitment. Cancel anytime." This is there to make sure customers can clearly see when they're signing up for a subscription.
The good news is that subscriptions are completely flexible and can be managed or cancelled anytime through our customer portal. Simply click the Manage Subscription tab at the top of our website. There's no need to follow the link in the email. Just make sure to log in using the exact same email address you used when placing your order.
Once your subscription is cancelled, no further recurring orders will be processed or shipped.
We hope this clears things up! We're always happy to help, and we sincerely appreciate your understanding and the opportunity to make your experience better.
Did not want a subscription at the…
Did not want a subscription at the moment till I see the results and customer service were helpful in cancelling that till I require them hopefully they work not received yet .
30 oktober 2026
Omdöme utan inbjudan
Svar från Biorootlabs
Thank you so much for sharing your experience with us! We completely understand wanting to try the product first before committing to a subscription, and we're glad our customer service team was able to help make the necessary changes. There's absolutely no pressure, and you can always restart a subscription whenever you're ready. We hope your Turmeric Curcumin 95 capsules arrive soon and that you have a lovely experience with them. We truly appreciate your patience, trust, and support!
The speed I received a reply and the…
The speed I received a reply and the courteous way it was written. My request was considered and accepted without a quibble and I can say you have one impressed customer.
6 oktober 2026
Omdöme utan inbjudan
Svar från Biorootlabs
What lovely feedback to receive! We're absolutely delighted to know you felt heard, valued, and well looked after. Providing prompt, courteous, and hassle-free support is something we truly pride ourselves on, so it's wonderful to know we got it right. Your kind words mean so much to our team and motivate us to keep delivering the best possible experience. Thank you for your trust and for being such a valued customer. We genuinely appreciate you!
They didn’t agree with me…
They didn’t agree with me unfortunately. I emailed and was told I would get a refund in full on return of the tablets.
Can’t say fairer than that x
30 oktober 2026
Omdöme utan inbjudan
Svar från Biorootlabs
We're so pleased we could find a fair solution for you! Your satisfaction matters greatly to us, and we always want our customers to feel that their concerns are heard and treated with care. We're glad our team was able to clarify the return process and offer a full refund once the tablets are returned. Thank you for your understanding and for giving us the opportunity to put things right. We truly appreciate your feedback and support.
Rosie was quick to reply and very…
Rosie was quick to reply and very helpful but you website needs to be clearer as many other customers have felt conned.
30 oktober 2026
Omdöme utan inbjudan
Svar från Biorootlabs
It means so much to us to hear that you had a positive experience with our customer support! We're delighted that our team was able to respond quickly and assist you. We also genuinely appreciate your honest feedback regarding our website. We’re sorry if the subscription information hasn't been as clear as it should be for some customers. Our intention is always to make the options transparent, with the automatic refill offer displayed directly above the “Add to Cart” button, clearly stating the monthly delivery, 20% savings, and the flexibility to cancel anytime. That said, we understand that there's always room to improve, and we take your comments seriously as we continue working to make the shopping experience even clearer and smoother. If you or anyone else needs assistance managing or cancelling a subscription, our team is always happy to help at info@biorootlabs.com. Thank you for your kind words and for giving us the opportunity to improve.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.