seems to be working. delivery experience very good. here's hoping the product lives up to expectations. two months into the Turmeric and it appears to be making a difference. will continue. BTW, I kee... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I place a one off order for turmeric capsules in October. They took over 3 weeks to arrive and today the company tried taking additional payments for a subscription. I only ordered 1 item and looked... Se mer
Företaget har svarat
So far so good. I make sure I take my supplements with my evening meal. I suffer from chronic back pain, sacral joint problems. Although I had a TKR my left knee has been swollen and causing difficul... Se mer
Företaget har svarat
I’ve been taking your pure Turmeric Curcumin 95 now for about 15 days and I can already tell & feel a great difference throughout my whole body. It is so strong & superior compared to any other Tumeri... Se mer
Företaget har svarat
Företagsinformation
Kontaktuppgifter
3,9
Bra
3 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Biorootlabs
We’re delighted to hear you received such helpful service! Making sure our customers feel valued, supported and well looked after is always our priority. Thank you so much for your lovely feedback and for choosing us. We truly appreciate your support!
Although I take issue with repeat…
Although I take issue with repeat orders and subscriptions which don’t appear to be clear at the point of first purchase, I cannot fault the efficiency of reply’s and sorting issues. My contact was Rosie, whether AI or human (which I hope!) was very positive.
9 november 2026
Omdöme utan inbjudan
Svar från Biorootlabs
Thank you for sharing your honest feedback with us! We’re really pleased to hear that the communication and support you received were positive and that everything was handled efficiently. We also appreciate you raising your concerns about repeat orders and subscriptions, as making these details clear and transparent is incredibly important to us. Your feedback genuinely helps us improve, and we’re grateful for your patience and understanding. Thank you for giving us the opportunity to put things right!
A very quick response to my query.
A very quick response to my query.
And, a delightful reply which led to a satisfying result.
8 november 2026
Omdöme utan inbjudan
Svar från Biorootlabs
What a lovely review to receive! We’re thrilled that you were happy with the speed of our response and the outcome. Providing friendly, prompt and helpful support is something we truly care about. Thank you for taking the time to share your experience and for your wonderful support. It means the world to us!
Svar från Biorootlabs
Thank you so much for sharing your feedback! We truly appreciate your thoughts and completely understand that price is an important factor when choosing a supplement. We always strive to provide the best possible value by offering quality Turmeric Curcumin 95 capsules that support your wellness journey. We also occasionally offer special promotions and discounts to make our products more accessible. Your support means a lot to us, and we hope to continue being part of your wellness routine!
I recieved my item in a timely manner.
8 november 2026
Omdöme utan inbjudan
Svar från Biorootlabs
We're so happy to hear your order arrived promptly! Thank you for taking the time to share your experience with us. We truly appreciate your support and are delighted that everything went smoothly with your delivery. Your satisfaction means the world to us, and we hope you continue enjoying your Turmeric Curcumin 95! Wishing you all the best on your wellness journey!
Biorootlabs was easy to communicate and…
Biorootlabs was easy to communicate and negotiate with thank you
15 oktober 2026
Omdöme utan inbjudan
Svar från Biorootlabs
It truly makes our day to hear such kind words! Thank you so much for taking the time to share your experience. We always strive to make communication easy, friendly, and hassle-free, so we're delighted to know you felt well taken care of. Your trust and support mean so much to our team, and we look forward to serving you again. Thanks for being part of the BioRoot Labs family!
Delivery delay
The length of time to receive my purchase was ridiculous & the tracking details were to say the least innaccurate. The item arrived today 7/11/2026, but the tracking details supplied were still saying the delivery date was expected to be 3/11/2026, this after being initially informed the delivery date would be 1/11/2026
7 november 2026
Omdöme utan inbjudan
Svar från Biorootlabs
We’re truly sorry that your delivery experience fell short of expectations. ❤️ We completely understand how frustrating it must have been to wait longer than expected, especially with tracking information that wasn’t accurate or properly updated. This is certainly not the level of service we want anyone to experience.
Thank you for your patience and for taking the time to share your feedback. We’re pleased your Turmeric Curcumin 95 capsules have finally arrived, but we sincerely apologise for the inconvenience and disappointment caused along the way.
Your satisfaction means a great deal to us, and we genuinely appreciate the opportunity to improve. If there’s anything further we can assist you with, please don’t hesitate to reach out to us at info@biorootlabs.com.
Great products and service
Great products and service for your orders
7 november 2026
Omdöme utan inbjudan
Svar från Biorootlabs
It absolutely makes our day to hear such wonderful feedback! Thank you so much for your kind words and for choosing BioRoot Labs.
We're thrilled that you're happy with both our products and service. We put our heart into providing quality products and making every customer experience a positive one, so knowing we've delivered that means the world to us.
Your support and trust truly motivate our team to keep doing our very best. We look forward to serving you again!
I need to cancel this subscription of Tumeric.
I need to cancel this subscription of Tumeric. I now have 4 full bottles. I have no need of this for some time.
The product is fine. Delivery is too frequent. I'll order again when the amount I have on hand is manageable.
7 november 2026
Omdöme utan inbjudan
Svar från Biorootlabs
Thank you so much for your kind feedback and for sharing your experience with our Turmeric Curcumin 95 capsules! We're absolutely delighted to hear that you're happy with the product.
We completely understand that having four full bottles means you have plenty in stock for now, and we're sorry the delivery frequency hasn't suited your needs.
Just to clarify, the subscription option was selected during checkout. It is clearly displayed directly above the Add to Cart button, stating: "Save 20% with automatic refills- Shipped every month. No commitment. Cancel anytime." This is intended to make the recurring delivery arrangement clear before an order is placed.
The good news is that you are always in control of your subscription! You have access to your own customer portal, where you can manage, pause or cancel your subscription whenever you wish, without needing to contact us.
We've also checked your account and can confirm that the subscription registered under a****r***2****@yahoo.com has already been successfully cancelled. Rest assured, no further subscription orders will be generated or shipped to you.
For future reference, you can access your subscription portal at any time:
Visit our website and click the Manage Subscription tab at the top of the page.
Log in using the exact same email address you used when placing your order.
From there, you can manage or cancel your subscription directly.
There's no need to follow any link in our emails.
We truly appreciate your support and are grateful that you've enjoyed our product. We'd love to welcome you back whenever you're ready to replenish your supply!
If you need any further assistance, please don't hesitate to reach out to us at info@biorootlabs.com.
Helpful prompt service
Helpful prompt service , would highly recommend . A special mention to Rosie couldn’t be more helpful
7 november 2026
Omdöme utan inbjudan
Svar från Biorootlabs
What a wonderful review to receive! Thank you so much for your kind words and recommendation. We're absolutely delighted to hear that you've had such a positive experience with our customer service.
It's especially lovely to know that our team's prompt assistance and willingness to help made such a great impression. We truly believe that looking after our customers is just as important as providing quality products.
Your support and trust mean the world to us, and we're grateful to have you as part of the BioRoot Labs family. We look forward to serving you again!
Svar från Biorootlabs
We’re so glad we could step in and resolve things quickly! Your satisfaction means everything to us, and we truly appreciate you taking the time to share your experience. Thanks so much for your support and for giving us the opportunity to make things right!
Absolutely fantastic company
Absolutely fantastic company
Ask them a question they co
Right back to you so helpful
7 november 2026
Omdöme utan inbjudan
Svar från Biorootlabs
It’s wonderful to hear such lovely feedback! We’re truly passionate about providing the best possible customer experience, and knowing that our support has made a positive impression means so much to us. Thank you for your kind words and for being part of our journey!
First class communication from Rosie
First class communication from Rosie. Also swift response.
7 november 2026
Omdöme utan inbjudan
Svar från Biorootlabs
Nothing makes us happier than knowing our communication and service have hit the mark! We always strive to be there when our customers need us, and your lovely feedback means the world to our team. Thank you so much for your trust and support!
I cancelled my subscription today &…
I cancelled my subscription today & received an email acknowledging this cancellation
7 november 2026
Omdöme utan inbjudan
Svar från Biorootlabs
We really appreciate you taking a moment to share your experience! We're glad to hear your cancellation was acknowledged promptly and the process went smoothly. Thank you for giving us the opportunity to serve you, and we wish you all the very best!
I love it and really helps me a lot
6 november 2026
Omdöme utan inbjudan
Svar från Biorootlabs
What a joy it is to hear you're loving it! Knowing you're happy with your experience means so much to us. We’re incredibly grateful for your support and thrilled to have you as part of our community. Thanks a million for sharing the love!
Should be able to cancel from website…
Should be able to cancel from website rather through email. But product did work
6 november 2026
Omdöme utan inbjudan
Svar från Biorootlabs
We really appreciate you sharing your honest feedback! We're delighted to hear that you were happy with the results of our product. We also understand your point about wanting an easier way to manage cancellations. For your convenience, subscriptions can actually be managed or cancelled directly through our website by clicking the "Manage Subscription" tab at the top of the page. Simply log in using the same email address used for your order, and you can make changes whenever you wish without needing to email us. Thank you again for your support and valuable suggestion. We're always looking for ways to make your experience even better!
My cancelled was handled by Rosie and…
My cancelled was handled by Rosie and was excellent . Thank you for the speedy answer. I cannot take your product at this time. Thank you for responding and cancelling all future order.
Carol Watson
6 november 2026
Omdöme utan inbjudan
Svar från Biorootlabs
We're delighted to hear that you had such a positive experience with our customer support team! We completely understand that circumstances can change, and we always want our customers to feel comfortable and supported in their decisions. It's wonderful to know that your cancellation was handled quickly and smoothly. Thank you for your kind words and for recognizing our team's efforts. Your understanding and appreciation mean so much to us!
Hopefull
About three weeks my hopefully experience and have some good results. Sleeping better as my restless legs have all most gone. I have gone from when sitting on the floor in discomfort to be able to play with my granddaughter. Able to get off the floor with out so much stress. After 8 total knee replacement the pain in both knees is slowing down. So looking forward to the next couple of weeks.
7 november 2026
Omdöme utan inbjudan
Svar från Biorootlabs
Hearing that you're enjoying more comfortable moments with your granddaughter truly makes our day! We're so happy to hear that you've had an encouraging experience so far and are noticing positive changes in your daily routine and overall comfort. Being able to enjoy those precious family moments with greater ease is wonderful. Thank you for giving BioRoot Labs a try and for sharing your journey with us. We hope the coming weeks bring you continued comfort and many more happy moments with your loved ones. Your support means the world to us!
Took a long time but I finally received…
Took a long time but I finally received my item. Had correspondence during its journey so wasn’t all bad.
6 november 2026
Omdöme utan inbjudan
Svar från Biorootlabs
We're so glad to hear that your order has finally arrived! However, we're genuinely sorry that the delivery took longer than expected. We understand how frustrating waiting for a parcel can be, and we appreciate your patience throughout the process. We're also happy that we could keep you updated along the way. Thank you for your understanding and for giving BioRoot Labs the opportunity to serve you. Your support truly means a lot to us!
I am on a very low fixed income and got…
I am on a very low fixed income and got swooped into a subscription that isn't very plain to see. I was able to email Rosie and get this canceled. I only want a one time order to try your product, thank-you
6 november 2026
Omdöme utan inbjudan
Svar från Biorootlabs
We're very grateful that you took the time to share your experience with us! We completely understand how important it is to manage expenses carefully, especially when working with a fixed income, and we're sorry for any confusion surrounding the subscription option. We're pleased that Rosie was able to assist you promptly and get everything cancelled as requested. We always want our customers to feel comfortable and in control of their purchases, whether choosing a one-time order or an ongoing subscription. Thank you for giving our product a try and for allowing us the opportunity to help. Your trust means a great deal to us!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.