The techs are grossly under trained. I went in to donate and the tech tried to puncture my tendon instead of my vein which caused quite a bit of discomfort. Since blood draws is what they do on a dail... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This location CANNOT GET IT RIGHT!!! I came in twice today and one associate says one thing, another associate says another. I drove twice this morning from Galveston for 2 appointments that were setu... Se mer
They just about hire anyone to poke you here, so proceed at your own risk. If you want to support your community or help others, just go to the Red Cross instead. David Hudson should look into the hi... Se mer
My most recent donation was at the San Marcos location. Rosa was the technician and she was extremely professional and courteous. In fact, when she inserted the needle, I did not feel a single thing.... Se mer
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I had a great experience
I had a great experience. Per usual. I was taken care by golby. Fantastic job she does every time. Thanks golby and thank you bio life. Y’all keep up the great work everyone.
BioPlasma says bring in Social security…
BioPlasma says bring in Social security card, I did but because my middle was nor written in full, not accepted. I brought in my gas bill, again within the month but not accepted as was only the bottom portion with due date of same month. ....when I go to banks, do my taxes, prove of ID with social security for job ....never had my Social security card questioned in my life. I feel like they just didn't want to have me as a donor.
Huge Waste of Time
Went to my first appointment. I have an illness that supposedly precludes me from donating without doctor approval. It shouldn't and I think it's really stupid that it does. They were supposed to contact my doctor and get back to me. They never did. I went somewhere else.
Black and white plasma nurse threw away 2 pints of my blood
OK, so what happened was the last time I donated a short woman with white and black hair split down? The middle of her head but anyway she told me the machine is breaking and do you want to tap out and I said is it gonna affect me in anyway this is the woman who is short and has white and black hair have her head is white other hair is black I asked the plasma nose what’s white and black hair is there a penalty for tapping out when the plasma leader is maybe an inch away from me impactful it was a full bottle of plasma -1 inch so basically it was a full 1 L and she asked her if there any penalty if I tap out because the plasma machine messed up again the woman assured me I’ve been doing this for 20 years, and there is no penalty whatsoever. Absolutely not. You’ll be paid the full amount and you will not be penalized for tapping out because the machine was screwing up even though the pipe bottle it was an inch from being full. so after the third time of the plasmon nurse with white and black hair at the third time, she told me that I am fine no penalties no matter what I’ve already donated 90% of the plasma so I don’t need to worry about being penalized guaranteed I do it for 20 years I promise you no problem, so I said OK ma’am, thank you I will tap out so she disconnected the plug to my blood van and she pulled out the needle and within seconds. She was at the machine and grabbed to Pints of my blood and threw them And threw them in the garbage,for my blood that I didn’t know I for my blood that I do not know
I didn’t know I needed them 2 pints of blood to my body and plasma, nurse failed to tell me that she was going to throw away 2 pounds of my red blood. He said don’t worry I’ve been doing this for 20 years I’m a professional you’re not be penalized in anyway, and she threw away 2 pints of my real wives, red blood cells, white blood cells, threw it away in the trash like garbage. That was very upsetting to watch her. Discard my blood. I always joke to people that Glasmann nurses are vampires at this time the woman with white and black hair was a real life vampire because she just threw away my blood like it was garbage. She lied to me and told me there was no penalty yet she threw away 2 pints of blood and when I came back to donate next time that week I came back to donate the woman at the front desk and help you and I said yeah I just tried to do your key off and it’s saying I need to speak with one of the people at the front desk so she said let me look it up and she said oh I see here the last time you donated blood you lost 2 pints and I said no I didn’t lose it. I was never told it was getting thrown away until it was right in front of my face going through the air into the trashcan. She said well so you lost 2 pints of blood so you’re not allowed to donate for two months so that’s nurse. Are you guys plasma want to be a 20 year professional claimed all of this BS and it was 100% be ours she didn’t tell me I was losing blood she didn’t say I will be paralyzed. She said you will not be paralyzed you will not lose anything you’re young friend dragons always you’ll be fine and there goes my blood into the garbage can before before I could say a word before I could see if they buy that it was too late so the next time I was due to donate I came back and the nurse said no you have to wait two months, so not only with my penalized for not feeling that bottle I lost 2 pints of blood. I lost 16 different times. I could’ve donated what I needed the money to survive by eating food. I was treating my blood my plasma for money, which is a very small amount is even smaller now and all I would do in return was food, one thing you need to do in order to donate you need to eat so this woman pretty much made me starve for two months . I have no food. I have to wait two months before I can donate again because I lost ability to donate. I wasn’t able to eat food or pay my rent so I ended up being homeless, forcing me to quit my job because you cannot have a job so I became homeless starving low on blood by 2 pints thing I can see in my head is some crazy, white and black haired nurse, telling me she’s a professional, I know you people don’t give a and about us but you really should give a about us donators . The company is willing to make an offer to amend the insanity caused by one of your employees which flip my life into a damn tumbles spin mad but you’re company merged with the only other plasma, donation center in Statesboro, and the reason your company did that was so that you could control the monopoly on the amount of money you paid and because of that you’re cutting the amount of money and half that she should be giving these people who are giving plasma. I want compensation for damages Or we can go to the next level. If your company forces me to get an attorney on God I will not settle out of court Class, action lawsuit against your company 9125158042 Luke Green
HORRIBLE EXPERIENCE‼️
HORRIBLE EXPERIENCE‼️
I came in at 11:10am and didn’t have someone help me until 1:10am (2 hours later). I waited two hours just for the lady to tell me that I couldn’t be helped because I didn’t have a hard copy of my social security card. I told them as soon as I entered that I didn’t have a hard copy and they said that they could still take me. They had way too many people trying to donate and very few workers so it took long for everyone. Over HORRIBLE experience and very unpleased‼️‼️
Salisbury MD
Bio life in Holland Michigan is a very…
Bio life in Holland Michigan is a very unprofessional facility. My first time donating plasma, the nurse missed my vein and left a huge welt and bruise on my arm. After the procedure I was told that I was ineligible to donate because of a medical condition which they didn't tell me before my first donation. They told me that I would only be able to schedule an appointment after I was cleared in the system. I called them twice and got no return call but I was able to finally make an appointment online thinking that I was cleared to donate. Living 40 miles from the facility in Holland in drove in on my scheduled appointment and when I walked in they told me that I was ineligible to donate and had to leave. If the management can't return multiple messages to inform you of your status or other simple things then they need to be fired and replaced with competent people who can. This facility does not care about the individual and their unprofessional work ethics show it.
Great experience
Sudha is an amazing person to work with. Very professional and makes sure you are comfortable and assured with the process.
Treat you like trash! Horrible customer service!
I just called the Lakewood location and the person answering the phones “Crystal” is extremely rude. My first two calls she didn’t even say hello but put my call on hold for 5 min. When I called the third time she admitted that it was her and gave me her name and when I suggested that she might say she’s busy to the caller and let them know she needs to place them on hold she hung up on me. I work in customer service and have for 15 years. How is this acceptable behavior for someone representing your company? If they treat you like this over the phone imagine how they will treat you in person.
Biolife plasma on Watson blvd
Biolife plasma on Watson blvd. In warner robins is always turning everybody around for High blood pressure and high pulse!I mean it’s literally a lobby full of people with high blood pressure???I think The machines need to be checked asap!Something needs to be done there is no way everybody has high blood pressure and a high pulse at the same time!
After wasting 3 hours of my time on two…
After wasting 3 hours of my time on two separate visits, and requiring me to have a physical, they lost my confidential medical records. When I explained that I had turned them in personally, a very rude young man told me that it wouldn't matter anyway because the "doctor" would have to review something anyway.
Listed as anybody 18-69 can donate…
Listed as anybody 18-69 can donate plasma. I signed up on line date of birth included date of birth and liscence Ai front door another time vital and blood work. Questioner and review and very last qualification which could have been first qualification is I am 68 years old and anybody 68 or older has to have his/her doctor fill out forms to find if I am healthy. Then why take my blood. I passed with flying colors. Will you pay for my doctors visit or maybe bloodworm or maybe different test and how often willit be necessary.
They need more staff or not take as…
They need more staff or not take as many appointments. My appointment was at 4:50 pm and it is now 6:24 and I’m still not donating. I’ve been sitting in the chair now for 30 damn minutes..waiting!! DO NOT GO TO THIS ESTABLISHMENT! Time wasted and most of the employees lolligag!!!! Not worth the money they pay🤬
Jennifer in the nursing department was…
Jennifer in the nursing department was amazing she made me feel comfortable during my physical was friendly and funny! She was very helpful and informative.
I gave one star because I signed up on…
I gave one star because I signed up on line an no where on line did it say bring your social sec card, I didn’t bring mine I had my drivers license my Medicare card I am 68 but I thought I had my SS card but I didn’t, so lady had me put my SS number in commuter an she said some 3rd party would check it out, in the mean time I gave address ph number by that time 3rd party had checked my SS number an verified it, I went to another computer an they started asking questions about allergies, have you ever fainted, an for some reason they asked several questions about being in Ireland,???? Answered all those then had to see a nurse who went over my answers with me an the first five questions about HIV an Ireland where I answered No she claimed I answered yes then she said that’s why were going over this ,then she asked about my allergies told her about my allergy to latex gloves an latex powder that was opening she needed to eliminate me she said they may have latex gloves an since I was allergic to them I couldn’t give at this particular plasma donation but they is another down the street they would take me I said ok I understand what’s going on ,an can I get all my personal info erased off computer the nurse who eliminated me said no it has to stay in case I come back , asked why would I come back ,you all also have one of my finger prints ,but I was worried about my SS number an since I will not be donating at that Plasma place they don’t need all my private info, so she let me speak to the manager who was very nice an told me the FDA wants them to keep all my info so I left with manager saying she would call corporate an ask them about removing my info an I called the FDA to see if what she told me was true,,waiting on call back from FDA now other then that they were very professional an place was very clean, impressive place , but I think thy need to give test first before they get all personal info then if person passes , then sign them up .
I gave one star because I had to… Don’t…
I gave one star because I had to… Don’t go here if you have tattoos on your arms because they will deny you. I went and made the appointment and nobody said anything and I went to my appointment and they completely wasted my time and told me that they can’t service me.
Shaunya has an impeccable bedside…
Shaunya has an impeccable bedside manner. She is an outstanding human being.
L.Smith
Kaneia was very nice and friendly
Kaneia was very nice and friendly. Excellent experience.
Highly unprofessional and very undertrained…
The people working there need a lot more training. They have bruises and messed up my arm pretty bad twice now and this time was the worst. The guy stuck the needle in my arm pretty aggressively and completely missed the vein. He then starts moving it around while it’s in my arm and pushing down with some force. The pain was excruciating and then he tells me he has to try the other arm. I calmly told him no thank you and that I was in alot of pain and requested to leave. I only got $20 , I know I didn’t donate the plasma because of leaving but I should have received my full payment amount for the pain I went through and the time I wasted. My arm still hurts very badly to move and it’s been over 24 hours since this happened. To top it all off the $20 I was given, I used $10 for gas and that was it , my card was later declined for a small purchase of $2 because it says it was in the negative balance when I know I still have $10 and the biolife app tells me I have $10 left. Overall it’s a very unprofessional company and I would rather see them leave the town im living in and stop ruining peoples arms for a few bucks. And yes I am well aware that no one is forcing you to show up or anything but you would atleast expect someone who is putting a needle in your arm to be professional and not just some kid laughing and joking the whole time he’s putting a needle in your arm. All I know is that if I ran biolife I would still pay the full amount to customers that have been through a lot of pain trying to donate and then refuse service after. It only makes sense. 🤦🏻♂️👎🏻🤷🏻♂️
TERRIBLE!
I went there and waited for many hours for the nurse to deny me because she didn’t have the dosage of my medication which she could’ve looked up very easily! I have AB+ plasma which is very rare but I guess they don’t need it that bad! Do not recommended the Eau Claire location EVER!
Biggest waste of time
Biggest waste of time, was there for two hours signing up and going through their process, only to be told after two hours that I couldn't donate. Something they could have told me in the beginning. Everyone that asks me about them I send them elsewhere to donate. I do my best to redirect there business.
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