Outstanding service throughout. Well packaged and very fast delivery. Imogen, on customer service, demonstrated great patience and assistance in advice on fitting a conversion plate. Thank you!
Ăven om vi inte verifierar specifika pĂ„stĂ„enden eftersom omdömeslĂ€mnarnas Ă„sikter Ă€r deras egna, kan vi mĂ€rka omdömen med en âverifieratââetikett ifall vi kan bekrĂ€fta att en företagsinteraktion har Ă€gt rum. LĂ€s mer
För att skydda plattformens integritet granskas bÄde verifierade och overifierade omdömen av vÄr automatiserade programvara som Àr tillgÀnglig dygnet runt. Tekniken Àr utformad för att identifiera och ta bort innehÄll som bryter mot vÄra riktlinjer, inklusive omdömen som inte Àr baserade pÄ en Àkta upplevelse. Vi Àr medvetna om att vi inte kan lÀgga mÀrke till allt. Det gÄr att flagga sÄdant som du tror att vi kan ha missat. LÀs mer
Det hÀr tycker kunderna
Bought a 40L top box. Was told bike fitting came included, which was not not the case (!) Bike Luggage sent out a interface plate ( to suit my bike) for no extra cost, at their expense. Its alwa... Se mer
Excellent. One very minor bit of feedback about your website: on a smartphone it doesn't seem possible to edit the basket. I accidentally added the same top box twice and then couldn't remove one.... Se mer
I ordered my bike panniers at the end of November but got an email not so long after saying that it was going to be the middle of January because of supplier isssues. I then rung up the middle of Janu... Se mer
Företagsinformation
- MotorcykelaffÀr
- ocksÄ i
- Biltillbehör
Skrivet av företaget
Shop bike luggage from the UK's No.1 SHAD retailer. Based in the UK we offer next day delivery and the best deals on SHAD products.
Kontaktuppgifter
Storbritannien
- bikeluggage.co.uk
4,6
UtmÀrkt
896 omdömen
Ingen aktuell inbjudningshistorik
Det hÀr företaget har inte bjudit in sina kunder pÄ lÀnge. Omdömen kanske inte Àr representativa
Har inte besvarat negativa omdömen
SÄ anvÀnder företaget Trustpilot
Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.
Outstanding service throughout
Outstanding service throughout. Well packaged and very fast delivery. Imogen, on customer service, demonstrated great patience and assistance in advice on fitting a conversion plate. Thank you!
11 juni 2026
Omdöme utan inbjudan
Domt buy off these people send wrongâŠ
Domt buy off these people send wrong item then demand you to pay for the return for their wrong order.
10 februari 2026
Omdöme utan inbjudan
Bought a 40L top box
Bought a 40L top box.
Was told bike fitting came included, which was not not the case (!) Bike Luggage sent out a interface plate ( to suit my bike) for no extra cost, at their expense.
Its always refreshing to deal with a professional, customer-centric company.
Very rapid processing & professional delivery service.
Good product, suits the bike and genuinely doubles-up as hand luggage.
I'll be buying the side luggage next, as their competitors offerings simply fail to suit a modern road bike like mine.
4 juli 2025
Omdöme utan inbjudan
Ordered a rack for my bike
Ordered a rack for my bike, it didnât fit, explained to them and sent photos but they still insisted I was wrong, and then become abrasive when I asked for a refund.
21 maj 2025
Omdöme utan inbjudan
Professional company which answers email same day, posts next day, and refunds promptly and without any quibbling
Prompt, trustworthy, excellent communication. Ordered a luggage kit from Bike Luggage, and it arrived next day. Excellent and prompt delivery. When I discovered that I had ordered the wrong part, they answered my email immediately, and provided a return address and clear instructions. They refunded me very promptly, and Iâm delighted with their highly professional service!
27 februari 2025
Omdöme utan inbjudan
Bike luggage was spot on.
Bike luggage was spot on.
Very helpful and delivery was very quick. Would definitely recommend this company.
29 augusti 2024
Knowledgeable, good service, quality gear.
Very helpful advice on the phone, competitive price and fast delivery from DPD. I normally buy everything online these days but being able to speak to someone and check, then order on the phone, was really useful.
7 september 2024
Omdöme utan inbjudan
Reliable retailer
Have used bike luggage a few times now for panniers etc. Quick delivery times. Items have always been well wrapped and packaged. No complaints will definitely order from them again.
29 augusti 2024
Bike luggage answered my question reâŠ
Bike luggage answered my question re fitting very promptly. I ordered the luggage fitting kit and received it in two daysâŠâŠâŠand it fitted perfectly!
3 september 2024
Well made products fast delivery goodâŠ
Well made products fast delivery good company
29 augusti 2024
Great price and ordering was simple onâŠ
Great price and ordering was simple on a user friendly website. Delivered promptly. Thanks
1 augusti 2024
Excellent service
Excellent service! Good communication. Definitely will shop with them whenever possible in future!
1 augusti 2024
Order arrived promptly
Order arrived promptly, i haven't put on the bike yet need to purchase the box.
5 augusti 2024
Great service
Great service. Sadly I had to return some goods (not their fault) and Bike Luggage responded to that very helpfully
5 augusti 2024
Excellent Service
Easy ordering process, fast delivery and well packaged products. Great value too!
29 juli 2024
Detta Àr Trustpilot
Vem som helst fÄr skriva ett omdöme pÄ Trustpilot. Den som skriver ett omdöme Àger sitt omdöme och detta innebÀr att personen i frÄga kan redigera eller ta bort sitt omdöme nÀr som helst. Omdömen finns kvar pÄ Trustpilot sÄlÀnge omdömeslÀmnarens konto Àr aktivt.
Vi skyddar vÄr plattform med hjÀlp av dedikerade medarbetare och smart teknologi. LÀs mer om hur vi bekÀmpar falska omdömen.
LÀs mer om omdömesprocessen pÄ Trustpilot.
HÀr Àr 8 tips pÄ hur man kan skriva omdömen pÄ bÀsta sÀtt.
Verifieringen hjÀlper till att sÀkerstÀlla att det Àr riktiga mÀnniskor som skriver omdömena som du lÀser pÄ Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan pÄverka företagets TrustScore. Detta strider mot vÄra riktlinjer.