Experience was great overall. I would definitely use them again. Opportunity to improve the speed and ease before the sale takes place just slow to email back at times but once everything is in pla... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
They did everything they said they would from the valuation to collection. The price quoted was maintained and no additional negotiations were attempted. 100% would recommend if you are selling a c... Se mer
Företaget har svarat
Great experience dealing with this company. Price agreed from initial phone calls, no hassle or messing about, price paid for how I described my vehicle. Lovely Lady Alison, came on the dealers b... Se mer
Företaget har svarat
Offered a good price, efficient admin support during the process and even stood by their original offer when I reported a minor mishap between offer and sale. Unusually fair in this day and age! Drive... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
BigWantsYourCar.Com provides a quick and stress-free way to sell your car, using just your smartphone. Your car is valued by a real person and our offers are guaranteed for 7 days. Unlike other car buying services, we won't charge you to receive your own money and our collection is completely free. We will come to you at a time that suits you and make a secure, fast payment directly into your account.
Kontaktuppgifter
Bailey Drive, Gillingham Business Park, ME80LS, Gillingham, Storbritannien
- 03303410909
- CustomerSupport@BigWantsYourCar.Com
- bigwantsyourcar.com
4,6
Utmärkt
3 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 94 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service
Great service. The whole process worked really well. The payment mechanism was fast. No complaints.
28 juli 2026
Omdöme utan inbjudan
Svar från BigWantsYourCar.Com
Hi Alan Busson,
Thank you for your amazing 5 star review!
I will be passing on your lovely comments to the team.
Kindest Regards,
Big Wants Your Car
Great price offered
Great price offered, easy process and great pickup and payment Only downside was getting through to someone and the communication between team their end
28 juli 2026
Omdöme utan inbjudan
Svar från BigWantsYourCar.Com
Hi Richard Snow,
Thank you for taking the time to leave us a review!
It's great to hear that you were happy with the price offered along with the easy process at collection and payment. But I am sorry to hear that you found you had some trouble getting in touch with the team and that there seemed to be some communication issues between the team.
I apologise that while you were happy overall with the experience, that your experience wasnt up to the standards that we strive to maintain.
I have passed on all of your comments to the Management Team so that this can be reviewed internally and improvements can be implemented to our process where possible. And additional training can be provided where necessary to ensure we are offering the best possible service to our customers moving forward.
Kindest Regards,
Big Wants Your Car
Best price, smooth, easy
Very easy and smooth service. Very professional and best of all they offered me the best price out of all comparison selling sites. Would highly recommend.
28 juli 2026
Omdöme utan inbjudan
Svar från BigWantsYourCar.Com
Hi Sam 16,
Thank you for your fantastic 5 star review!
I will pass on your lovely comments to the team.
Kindest Regards,
Big Wants Your Car
Svar från BigWantsYourCar.Com
Hi Kasia,
Thank you for your 5-star review!
Kindest Regards,
Big Wants Your Car
No response
Contacted them. Uploaded photos. No one got back to us. Emailed them no reply. Rang the number and on hold for 30 minutes and no one picked up. Obviously don't want the business
23 juli 2026
Omdöme utan inbjudan
Svar från BigWantsYourCar.Com
Hi Caroline,
Thank you for sharing your experience. We’re sorry to hear that you’ve had difficulty getting a response from us after providing your vehicle details and photographs.
We understand how frustrating it is to be left waiting, especially after taking the time to complete the requested steps and then trying to contact us by email and phone. This is not the standard of service we aim to deliver.
Thank you again for your feedback, it helps us identify where we need to improve.
Kindest Regards,
Big Wants Your Car
WHERE ARE YOU???
So far, not a word although they don't stop sending me emails and texts reminding me that they want my car. I have sent them the car info several times. Bizarre way to do business. Must be good news for their competitors such as webuyanycar.com who have a proper booking system.
20 juli 2026
Omdöme utan inbjudan
Svar från BigWantsYourCar.Com
Hi Charley,
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and understand how frustrating it must have been to receive reminders from us while waiting for a response.
This is not the level of service we aim to provide. We’d like the opportunity to look into what happened and understand why your vehicle information was not followed up as expected. Please could you contact us directly with your details so we can investigate this for you and make sure it is resolved?
We appreciate your feedback regarding the booking process and will take your comments on board as we continue to improve our service.
Kindest Regards,
Big Wants Your Car
I have just sold my car to big and from…
I have just sold my car to big and from start to finish they were excellent from the price they offered to the collection. No hassle at all. They gave me a price that I was very happy with at least 2k more that that other company we buy . Thank you
20 juli 2026
Omdöme utan inbjudan
Svar från BigWantsYourCar.Com
Hi Guest,
Thank you for your amazing 5 star review!
I will be sure to pass on your lovely comments to the team.
Kindest Regards,
Big Wants Your Car
My experience was clearly below par
My experience was clearly below par. They came to take my car. But I had to rush for work. But the guy was happy with the condition of the car and agreed with the mention price. Once I rebook the collection the new inspector came and said I will have to change tyre and rebook again. So, I had to rebook collection and they charged me £150 for that and then knocked down the price £200. I wouldn't recommend anyone.
30 juni 2026
Omdöme utan inbjudan
Svar från BigWantsYourCar.Com
Hi Mridha,
Thank you for taking the time to leave us a review.
I am so sorry to hear that you had to rebook the collection the first time, as you had to work, and when the second was arranged, an issue was raised with the tyres with caused a charge of £150, and some money was knocked off the price when the vehicle was finally collected.
I have passed on all of your comments to the relevant teams so that this can be reviewed internally to ensure that we are offering the best possible service to our customers.
Kindest Regards,
Big Wants Your Car
Excellent experience
Fast, friendly process from start to finish with a realistic valuation and swift payment.
17 juli 2026
Omdöme utan inbjudan
Svar från BigWantsYourCar.Com
Hi J Holford,
Thank you for your lovely 5-star review!
Kindest Regards,
Big Wants Your Car
Great company Excellent service
Excellent service, very nice guy picked up car and guided me through everything , very very simple process , will absolutely recommend Big, to anyone who wants to sell their car and will certainly use again
16 juli 2026
Omdöme utan inbjudan
Svar från BigWantsYourCar.Com
Hi Keith,
Thank you for your fantastic 5 star review!
I will be sure to pass on your lovely comments to the team.
Kindest Regards,
Big Wants Your Car
The whole process was so easy
The whole process was so easy. We agreed a price really easily, they had someone come and check the car and then drive it away from my house. I was paid before they left and they checked everything had gone through. Easy from start to finish
15 juli 2026
Omdöme utan inbjudan
Svar från BigWantsYourCar.Com
Hi Chris Frusciante,
Thank you for your amazing 5 star review!
I will pass on your lovely comments to the team.
Kindest Regards,
Big Wants Your Car
Amazingly easy process
Amazingly easy process. Got a price i was happy with. Sales and collection of car easiest thing ive ever done!
The driver cane to collect super professional and helpful. Would highly recommend!! Having sold p/x and auto trader before this is by far the best experience.
14 juli 2026
Omdöme utan inbjudan
Svar från BigWantsYourCar.Com
Hi Elaine Hilton,
Thank you for your amazing 5 star review!
I will be sure to pass on your lovely comments to the team.
Kindest Regards,
Big Wants Your Car
Superb dealings good professional…
Superb dealings good professional company to deal with....
Thanks
14 juli 2026
Omdöme utan inbjudan
Svar från BigWantsYourCar.Com
Hi Joseph,
Thank you for your lovely 5-star review!
Kindest Regards,
Big Wants Your Car
Very easy company to deal with offering…
Very easy company to deal with offering a very good price
10 juli 2026
Omdöme utan inbjudan
Svar från BigWantsYourCar.Com
Hi Gary Halman,
Thank you for leaving us a great 5-star review!
Kindest Regards,
Big Wants Your Car
Selling direct to a car dealer has got to be better
First time using BIG, (have used others) and I think they are the best. You have to honest with pics and description, as the person who picks it up takes a load of pics, checks engine running, tool kit, thorough visual inspection. If all is good, you get the price they quoted you - All went well with my collection and was paid within seconds. All people very polite and friendly - would use again
8 juli 2026
Omdöme utan inbjudan
Svar från BigWantsYourCar.Com
Hi David Jackson,
Thank you for your amazing 5 star review!
I will be sure to pass on all of your comments to the team.
Kindest Regards,
Big Wants Your Car
Happy seller David96ynwa
Great experience dealing with this company.
Price agreed from initial phone calls, no hassle or messing about, price paid for how I described my vehicle.
Lovely Lady Alison, came on the dealers behalf did all the check and necessary update with her computer, very professional and a joy to deal with.
First time I have sold a car this way, but must admit it was so straight forward, I would highly recommend selling your car to Big Motoring World 💯
David
8 juli 2026
Omdöme utan inbjudan
Svar från BigWantsYourCar.Com
Hi David Doke,
Thank you for your amazing 5-star review!
I will pass on your lovely comments to Alison and the rest of the team.
Kindest Regards,
Big Wants Your Car
Highly recommended
This was my first time selling a car through this channel, and they provided step-by-step guidance and continuous updates, which was very reassuring.
On the day of delivery, Michael Downer was extremely patient in explaining each step; he was very professional and polite.
There were no deductions whatsoever; the price was the same as the original quote.
Highly recommended.
25 juni 2026
Omdöme utan inbjudan
Svar från BigWantsYourCar.Com
Hi Herrick LO,
Thank you for your amazing 5 star review!
I will pass on your lovely comments to Michael and the rest of the team.
Kindest Regards,
Big Wants Your Car
WASTE OF TIME
Bad experience, I appplied with my registration number, had a response back with a offer and sent in all the details they requested and was told that someone would get back to me, a number of times someone would contact me to ask if anybody had been in touch and every time the reply was the same “NO” I was still waiting. I then rang and was told someone would get back to me in 5 - 10 minutes, 2 hours later I rang back only to be told that they were not buying my type of car at the moment. WHY MAKE AN OFFER WHEN THEY ARE NOT PURCHASING CERTAIN TYPES OF CAR.
3 juli 2026
Omdöme utan inbjudan
Svar från BigWantsYourCar.Com
Hi Unhappy Customer,
Thank you for leaving us a review. We are so sorry to hear that you had a bad experience with us. We completely understand that this should have been communicated to you earlier and apologise for any inconvenience that this has caused.
Unfortunately, as you haven't responded to our request for further details, we have been unable to locate your details. If you would like to discuss this further, please use the link below to access our contact us page.
https://bigwantsyourcar.com/contact-us/
Kindest Regards,
Big Wants Your Car
Excellent service
Excellent service, quick and simple. Price paid, was price initially quoted, no awkward conversations about cost when the car was picked up. I would caveat, I was totally ho est when I sent pictures and advised if any issues with the car. Micheal, who picked it up was great, fully explained the process. Would totally recommend this company.
3 juli 2026
Omdöme utan inbjudan
Svar från BigWantsYourCar.Com
Hi Mark,
Thank you for your great 5-star review!
Kindest regards,
Big Wants Your Car
Sold my car to BWYC !
Sold my car to BWYC - they gave me the best price of all the online buyers.
System was fast, with lots of communication , and car was collected by a nice bloke, who was very efficient ! Money came through instantly !
I’m impressed !!!!
1 juli 2026
Omdöme utan inbjudan
Svar från BigWantsYourCar.Com
Hi R Ireland,
Thank you for your amazing 5-star review!
I will be sure to pass on your lovely comments to the team.
Kindest Regards,
Big Wants Your Car
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.