Big Bus Tours San Francisco Omdömen 

Excellent service with professional staff. The night tour is a must.

Hermosa experiencia, los guías hacen ameno el tour, muy amables y atentos siempre. Si agregaran en el night tour el audio en español sería fenomenal.

Great way to see the city and nice staff along with value priced tickets. Me and my son enjoyed a nice day in San Francisco.

Wayne was outstanding tour guide. We enjoyed it immensely.

Deludente, il percorso poco interessante ed assurdo il punto di arrivo dove la sola cosa interessante è stata la possibilità di fare una foto

Easy to plan and all staff the same so helpful

We really enjoyed this tour, even though we live in the area, it was fun to see the city from a different perspective. And it was a real treat to not be the one driving through all the holiday traffic! Only complaint was that the app wasn’t accurate in terms of when the next bus was arriving, and the first bus stop was hard to find. Not sure if we missed it, but it would be helpful to be instructed during the booking process how to locate/what to look for when searching for a bus stop. Would do it again when visitors come!

Bus ride is ok. Kindof spendy. San Francisco is one big downtown.

Amazing, definitely recommend

Hallo wir waren nur einen Tag in San Franzisco und kamen mit dem BART vom Flughafen. Wir sind dann um 9:30 Uhr Market Street, Station Embarcadero ausgestiegen. Ich dachte hier würde schon ein Service Mitarbeiter von Big Bus Tours stehen, leider nein. Wir sahen den Bus fahren aber mussten über die Market Street Richtung Markt und bis zum Peer 39 laufen, bis wir einen BIG Bus Stand fanden. Und der Mitarbeiter meinte dann auch noch wir müssen noch weiter laufen zur Zentrale. Mir unverständlich, da wir ja nachher beim Bus fahren gesehen haben das der Bus auch einen Scanner dabei hatte. Sonst war die Tour sehr gut und informativ. Ist halt schlecht gestartet.

You guys are the BEST!!! Me and my friend had an Amazing vacation thanks to you very well organized always on time. Thank you Big bus

Hi, we bought San Francisco and Sausolito tour. We enjoyed it very much except for the car and the driver in the Suasolito tour. The car was noisy and old and we could not close windows and the driver was rude and very bad tempered. Also the time schedule did not hold. Otherwise we enjoyed the trip very much and San Francisco is a fabulous city.

The guides were great, the drivers were also great. Very knowledgeable and made this tour great and well worth the money.

Firstly there is no escaping this is a very expensive way to see the city sights, but what you are paying for is convenience. Our tour started well, our tour guide was very knowledgeable and amusing, really making the tour for us. We decided to make a stop on the route and unfortunately the next bus did not have a guide. The only option then was to listen to the pre recorded information as the bus went along, which just wasn’t the same at all. Thinking it was perhaps just that bus, we made another short stop to pick up the next bus, but again that one did not have a guide. Really we could have been on any bus at that stage. For us, having the guide to make the experience come alive was very important and missing out on this for over half the route just left us feeling very disappointed.

The guide was very rude to my 3 years old autistic son he said to my son shut that f...CK of he was called Doug and I have his picture and I will report him

If i could give this 10 stars, i would. we had a wonderful experience with Big Bus Blake and the Lovely Lawrence. My husband and i were in town on our 10th anniversary vacation, and chose to ride the Big Bus to see as much of the city as possible with what little time we had. Booking was simple and fast through our hotel at the holiday inn express right down by the piers, and it was an easy walk down to the first stop to hop on. we chose this company because you can get on and off at any of their stops as many times as you wish. so we got on with the expectation of getting off, but we loved the guide so much that we chose not to get off, and we weren't the only ones. there were many of us on the top deck that rode the entire tour without getting off. Blake was so entertaining and was just the right amount of sarcasm and humor that we truly appreciate. he gave some interesting facts about parts of the city, and sang songs to some passersby. he was just all around awesome. the driver was also great as he had to detour around some construction going on and was able to ensure we did not sit idle in backed up traffic. i would highly recommend taking their bus ride, and hop onto Blake's bus if you get a chance....you wont be disappointed.

A one star requirement reflects Bad, unacceptable experience, unreasonable and rude conduct. My family of 4 experienced all of this by this poorly trained and poorly run company. I highly DISCOURAGE Booking here for these reasons: they lie- we booked and reserved in advance. Reconfirmed again 3 days before. We arrived 45 mins early and Upon arrival were told our first half of the trip to Muir woods was overbooked. Only two spots remained. They asked if two people would be interested- are you kidding me? The bus left without us. As this was the first part of the full day tour- the second being Alcatraz- we were left stranded with no alternate means to see Muir Woods!! Which my whole family travelled across the country to see. We then had to WAIT 45 mins to get a refund. Wasting precious time to figure sometting else out to try to get to Muir woods. Whilst waiting, we were mad it was taking so long and expressed our desire to leave. Rude incompetent staff said we could leave anytime and quote “there was the door”. BUT really we couldnt until the MANAGER who was no where to be found gave our refund. We left angry, disappoint and any means of planning to get to Mui woods in disarray. Muir woods has no wifi so arranging on the fly return transport is a no go wih no Uber. This company thrives on overbooking and overpromising then leaving you stranded if the cancellations dont work out. Dont risk your precious family time and hard earned money on this Big Bus company for ANY tour.

We took a Big Bus tour on June 19th with Blake. It was an awesome tour and Blake did an excellent job. Will recommend it to our friends and we'll probably do another one when we're back out in San Francisco.