Big Bus Tours San Francisco Omdömen 

Bus was comfortable, and easy to use. No live tour guide immediately in the morning- but I was happy to have one join us when we arrived at Embarcadero.

The best way to explore SF. Hop on and off with regular service made me explore the city the way i wanted to.
I recommend this to everybody.

It was great! Super easy app!

We had the night and day tour and it was great. The staffs that gave the tour was very knowledgable and very cheerful. We had alot of fun. All of the staffs on Big Bus Tours were super friendly and welcoming. The bus condition was also great. Comfy ;)

Really great tour. The guide for the night tour on Monday May 7th was aswome!

We had a great time. The guides were very knowledgeable. The bus was clean and comfortable..

let. to joint travel part tour

to go to golden gate took long time

to all the bus have on board guide

My friend and I waited 40 minutes for the first bus. No live guide for three bus experiences. Drivers unfriendly and unhelpful. They sped to each destination. The one bus we did have a live guide (for 4 stops) was wonderful. Not only disappointing but angry that more than three bus's were in play without a live guide.

Tour guide talks very fast the intercom system does not work very well .. fades in and out

Our tour guide Blake and driver Dave were awesome and full of energy. Very informative and fun experience. Highly recommend this tour as a great way to explore the city.

Wish I had done this years ago! You don't need to be a tourist to learn the interesting history of SF via entertaining BIGBUS tour guides!

Great tour, though missed having a live guide

Our tour guide, Charlie, was exceptional. He gave lots of insight and information. The only reason we didn't give 5 stars was that we felt the tour went too fast. We passed by places before we had time to really see them.
I wanted to see the houses where they filmed Mrs. Doubtfire and Full House but we never saw them.

We have been on your Big Bus tours in New York and had a great experience...repeatedly. So, we thought we'd do the same thing in San Francisco as we only had a few days in the city and it's a great way to get a good overview. That was not to be...initially.
We hopped on our first red line tour only to be driven around. There was no guide and no audio except for an endless loop of 30-second music over and over. The tour was a complete waste of time. We were so annoyed (as were the people in front of us) that we got off.
We'd bought for the evening tour as well, but it was not clear that it had to be used within the same 24-hour period, which was not the case in NYC. When we inquired the next day, we were told that we could pay another $10 to extend our period by a further 24 hours, which we did as the previous day's tour was a waste of time and, now, we were potentially losing out on the night tour too. Given this, we redid the red line tour and had a guide this time. Greg was informative, but very dry and told French tourist kids on the bus to stop talking. Again, not like our previous experiences. Finally, that evening, we took the night tour and had a guide, Morgan, who was fantastic. He was informative, funny and very friendly. So, thanks to Morgan, we were left with a better feeling, but the other two tours were dismal at best.

All though their are several Hop-On Hop-Off bus companies in San Francisco The Big Bus company is the only one with an app that give's live locations of the buses. Also the live tour guides on the buses are very informative and entertaining. My wife and I were very satisfied with our decision of the purchase of the deluxe two day pass.

I would have given 5 stars if it was not for the problem with the bus. We went across the Golden Gate Bridge and then got on another bus. When we took off my wife comments is this bus going to make it back? We barley made it over the bridge and had to stop multiple times as it just didn’t want to go. At this point everyone was worried we would break down. When we got to the hills it was done. It took a whole green light just to make it through our last intersection and then when she tried to go again it just rolled backwards. Everyone one the bus was pretty worried about rolling back into traffic. And people where yelling to stop and let them off the bus. And it really didn’t help the panic that some people had. They finally gave up and told us another bus would pick us up. In about 5 more mins we got off the bus and onto another, it was kind of crowded but we didn’t leave anyone behind. We got back to the starting spot, but probably added 45mins to the trip.
I know busses have problems but seemed they knew it was a clunker and I was a bit surprised they ran it that day.
Otherwise a good trip around the city, but still not sure why they take you through the tenderloin district. It freaked out about as many people as the bus breaking down.

Very enjoyable tour! Excellent guide, very knowledgeable, considerate, humorous, and good voice. Wish I could remember his name. He said if we didn't like the tour he was Al Gore. If we liked the tour, he gave us his name and I failed to remember it. I recommend bringing your own headphones or earbuds , since I happened to have mine and they were far superior to the ones provided by Big Bus tour. I could hear 90% of the guides narrative and not 50% with the buds provided by Big Bus. We should have heeded our guides warning and gone downstairs or behind the glass when we went over the Golden Gate Bridge. Even with coats and blankets we were wind-whipped and cold. On the return trip we moved behind the glass Second Story. We are not too old to not learn from experience. We happen to pick a absolutely glorious day for touring the city, May 1st.
We have been visiting San Francisco for over 60 years and regret not having taken the tour 50 years ago. So happy we did! With several places we've never seen and learned so much about the places we had visited many times. He gave excellent recommendations on restaurants as well.

Great experience and great guides!! Very fun and full of knowledge. Mark, my tour guide, was great! And the driver hong was very safe and courteous!

Thank you very much.