Betano UK  Omdömen 

359
TrustScore 3.5 av 5

3,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Signed up due to a free spins offer, after signing up the offer wasn't visible on my promotions tab. I contacted customer support who were friendly, however after 30 mins of back-and-forth no soluti... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I didn't really want to use this betting app when I saw the 2025 but I'd already downloaded & commited to the sign up offer. Looks like whatever the issues were are no longer. I withdrew funds by visa... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

Overall Betano is a decent betting platform, there are many deposit options, the app works well and is generally smooth and they have an excellent casino....but...as someone who like to bet on tennis,... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Ana was excellent. I stupidly didn’t read the T&Cs on the welcome offer well enough and cashed out early, which meant my qualifying bet didn’t earn my free bets. I proceed to bet another qualifying be... Se mer

Företaget har svarat

Företagsinformation

  1. Online-betting
  2. Vadslagningsbyrå
  3. Kasino
  4. Vadslagningslokal
  5. Speltjänster
  6. Online-casino / Bookmaker

Skrivet av företaget

We’re a leading digital sports betting operator, with a focus on cutting-edge technology and responsible gaming. We’re trusted by and work with some of the biggest names in the sporting world. We’re partners with multiple European football clubs, including Aston Villa, and have a global presence as Official Sponsors of both UEFA Euro 2024 and the CONMEBOL Copa America. Not only that, but we’re operated by BVGroup, and this partnership combines our existing expertise with BVGroup’s technology, skill and responsibility as a gaming operator. Enjoy a range of fantastic features, including in-play betting, boosts and exclusive casino games, all supported by our dedicated Customer Support team. The Game Starts Now!


Kontaktuppgifter

3,3

Medel

TrustScore 3.5 av 5

359 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,3

Alla omdömen

(359)

103 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Seit jahren dabei nur positives alles…

Seit jahren dabei nur positives alles zugänglich und übersichtlich slot Auswahl sehr gut und Kunden Service top hilfsbereit freundlich alles in allem empfehlenswert:)

14 juni 2025
Omdöme utan inbjudan
Logotyp för Betano UK

Svar från Betano UK

Thank you for your kind review! We're glad to hear you're enjoying our site! Please don't hesitate to get in contact if you should ever need any assistance

Betygsatt 5 av 5 stjärnor

Dealt with Laura who was amazing and…

Dealt with Laura who was amazing and very helpful!! Thanks Laura!!

14 juni 2025
Omdöme utan inbjudan
Logotyp för Betano UK

Svar från Betano UK

Hello Steven, thank you for your lovely review, we'll be sure to pass your feedback over to Laura. Have a great weekend ahead! :)

Betygsatt 5 av 5 stjärnor

Harvey was great!

Harvey was great. Resolved my issue very quickly.

11 juni 2025
Omdöme utan inbjudan
Logotyp för Betano UK

Svar från Betano UK

Hello, many thanks for your great review! We're pleased to hear we could help out today. We'll be sure to pass your query over to Harvey. Enjoy the rest of your evening.

Betygsatt 5 av 5 stjärnor

Fast response from the live chat and…

Fast response from the live chat and we’re very helpful. Spoke to a Chantelle who couldn’t have been any more helpful. Thanks

10 juni 2025
Omdöme utan inbjudan
Logotyp för Betano UK

Svar från Betano UK

Hello Jay, many thanks for your great review! We're pleased to hear we could help out today. We'll be sure to pass your query over to Chantelle. Have a great day! :-)

Betygsatt 5 av 5 stjärnor

Made a typo on setting up an account

Made a typo on setting up an account. Vicki was helpful on livechat and fixed the issue for me quickly. Site seems a good layout and time to have some fun but hopefully not lose to much £££$$$£££! :)

8 juni 2025
Omdöme utan inbjudan
Logotyp för Betano UK

Svar från Betano UK

Hello Richard, we're pleased to hear we could help out with your issue today. We'll be sure to pass your feedback over to Vicki! If you have any issues please e-mail us at help@betano.co.uk - Have a great week ahead! :)

Betygsatt 1 av 5 stjärnor

Bonuses? Avoid. Fake bonuses showing? Yes. What do they do when you raise this with customer service? Tell you its your fault & then they delete the bogus fake bonus 3 days later. Interesting.

Honestly I would just avoid. Any bonuses I had to beg for them on live chat then after they've credit it my whole account bugged. Logged in a month later do the same bonus and nothing, back to live chat with screenshots to complain and ask why I still have a bonus active that was already credit over a month ago? You tell me. Raised a complaint with the bug expecting my bonus but was told to sling it. Small bonus but poor customer service. Just avoid if your looking to join to use any bonus. Plenty of other sites out there that credit them without you having to contact support and beg for them. They told me the glitch was on my side by the say, unbelievable. 3 days later they finally removed the bogus fake promo showing in my account that they credit the month before. Look if you can't provide a solid reliable site for customers to use, how are you expecting people to not complain and leave a bad review after bringing it to your awareness? Complete clown show.

4 juni 2025
Omdöme utan inbjudan
Logotyp för Betano UK

Svar från Betano UK

Thank you for your feedback. We're sorry to hear about your experience and understand how frustrating it can be. If you require any assistance, feel free to contact our team would be happy to assist you further. Thankyou

Betygsatt 4 av 5 stjärnor

Jim on the Chat was good

Jim on the Chat was good, got removed from promotions for no reason though and won’t tell me why

7 juni 2025
Omdöme utan inbjudan
Logotyp för Betano UK

Svar från Betano UK

Thank you for your kind words Gavin, we will be sure to pass you feedback on to Jim. If you should ever need any further assistance, please don't hesitate to get in touch

Betygsatt 5 av 5 stjärnor

Honest

Honest. Trust. Thank you Gina.

7 juni 2025
Omdöme utan inbjudan
Logotyp för Betano UK

Svar från Betano UK

Thank you for your kind words , we will be sure to pass you feedback on to Gina. If you should ever need any further assistance, please don't hesitate to get in touch

Betygsatt 5 av 5 stjärnor

Ana was extremely helpful.

Ana was extremely helpful.
I opted in as a new customer and mistakenly placed a bet on a sports bet instead of football.
She kindly assisted me with the welcome bonus manually and was super helpful

3 juni 2025
Omdöme utan inbjudan
Logotyp för Betano UK

Svar från Betano UK

Thank you for your 5* review, we will be sure to pass your feedback on to Ana for you. If you should ever need any further assistance, please don't hesitate to get back in contact with us!

Betygsatt 1 av 5 stjärnor

my first review was 5 stars as the site…

my first review was 5 stars as the site was great until today i tried logging in to find they’ve closed my account with my consent, they also haven’t provided a reason for the closure so ill now be updating the 5stars to a 1 star.

1 juni 2025
Omdöme utan inbjudan
Logotyp för Betano UK

Svar från Betano UK

Hi, we are sorry to hear that your account has been closed. Please contact help@betano.co.uk

Betygsatt 5 av 5 stjärnor

fast reponce from live chat

fast reponce from live chat, Active and fresh daily promos/free and adding funds promos, and a great selection of games, if anyone is looking for a new Casino site to play, from Sports to slots, Betano is one of the choices i would look into

Best of Luck all

30 maj 2025
Omdöme utan inbjudan
Logotyp för Betano UK

Svar från Betano UK

Thank you for your 5* review. If you should ever need any further assistance, please don't hesitate to get back in contact with us!

Betygsatt 5 av 5 stjärnor

Sheigh is a wonderful employee of this…

Sheigh is a wonderful employee of this establishment and deserves the best

29 maj 2025
Omdöme utan inbjudan
Logotyp för Betano UK

Svar från Betano UK

Thank you for your 5* review, we will be sure to pass your feedback on to Sheigh for you. If you should ever need any further assistance, please don't hesitate to get back in contact with us!

Betygsatt 5 av 5 stjärnor

Great customer service

Sheigh was really helpful with my welcome offer and I have no troubles getting credited. Thank you Sheigh

29 maj 2025
Omdöme utan inbjudan
Logotyp för Betano UK

Svar från Betano UK

Thank you for your 5* review, we will be sure to pass your feedback on to Sheigh for you. If you should ever need any further assistance, please don't hesitate to get back in contact with us!

Betygsatt 1 av 5 stjärnor

I've been using them for over a year

I've been using them for over a year, but I'll have to move elsewhere because I don't think it's fair if you place a bet on a player and he's substituted in the 5th minute due to injury, the bet is marked as lost.

25 maj 2025
Omdöme utan inbjudan
Logotyp för Betano UK

Svar från Betano UK

We are sorry to hear you're not happy with our sports rules. We do appreciate all feedback given.

Betygsatt 5 av 5 stjärnor

Great Staff and Great App

Love the app, great promo's and lots of interesting stuff as well as good odds. Needed a bit of support with sorting one out and Jim was great, friendly, professional and efficient. Would definitely recommend.

25 maj 2025
Omdöme utan inbjudan
Logotyp för Betano UK

Svar från Betano UK

Thank you for your lovely review, we will be sure to pass your feedback on to Jim for you. If you should ever need any further assistance, please don't hesitate to get back in contact with us!

Betygsatt 5 av 5 stjärnor

Pablo

Pablo he is very good guy. It helped me a lot iö very appreciated

24 maj 2025
Omdöme utan inbjudan
Logotyp för Betano UK

Svar från Betano UK

Thank you for your lovely review, we will be sure to pass your feedback on to Pablo for you. If you should ever need any further assistance, please don't hesitate to get back in contact with us!

Betygsatt 5 av 5 stjärnor

been playing on this site now for about…

been playing on this site now for about a week and my experience has been great, great selection of games to choose from they offer many offers to choose from too.

24 maj 2025
Omdöme utan inbjudan
Logotyp för Betano UK

Svar från Betano UK

Thank you for you 5* review and lovely feedback

Betygsatt 3 av 5 stjärnor

Bonus

Made a mistake when trying to get a bonus but Louis who I spoke to credit me it and was very helpful.

24 maj 2025
Omdöme utan inbjudan
Logotyp för Betano UK

Svar från Betano UK

Thank you for your lovely review, we will be sure to pass your feedback on to Louis as well. If you should ever need any further assistance, please don't hesitate to get back in contact with us

Betygsatt 5 av 5 stjärnor

Login problem

Had a problem logging in, and Edward on live chat helped me solve the issue in no time at all. Great service.

19 maj 2025
Omdöme utan inbjudan
Logotyp för Betano UK

Svar från Betano UK

Thank you for your lovely review, we will be sure to pass your feedback on to Edward as well. If you should ever need any further assistance, please don't hesitate to get back in contact with us

Betygsatt 5 av 5 stjärnor

Received incredibly speedy and…

Received incredibly speedy and proficient help from Annamaria, who resolved my issue speedily and completely. Very happy with the customer service

19 maj 2025
Omdöme utan inbjudan
Logotyp för Betano UK

Svar från Betano UK

Thank you for your kind words Nim, we will be sure to pass your feedback on to AnnaMaria. If you should ever need any further assistance, please don't hesitate to get in touch.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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