Nice comfortable watch. Closing clasp is a little wonky. Expecting a microbrand from England but was shipped from Hong Kong gave me a little pause when opening. But overall product quality is good.... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Fast delivery, great watch and an easy ordering process. Will purchase again as new watches become available.
The Scarifour Ice Blue Mother of Pearl dial is stunning. I also have one in a champagne dial and it is beautiful. I just have to figure out how to change the links so it will fit my wrist proper... Se mer
The 2 watches I purchased are beautiful (Scarifour Classic Orange Sunrise quartz and Scarifour British Racing Green automatic) and are so comfortable that if I didn't look at my wrist I wouldn't know... Se mer
Företagsinformation
Skrivet av företaget
Benjamin James Watches is founded by Benjamin J. Adams, a watch-obsessed designer with almost a decade of industry experience. Built on a passion for classic sizing, uncompromising quality, and exceptional wearability. Benjamin’s journey includes leading the watch division at another successful English watch brand, where he designed over 20 collections with 80+ variations, collaborating with the likes of Le Mans race teams and world champion athletes. At Benjamin James, we believe that the perfect watch is one where proportions and design work harmoniously to create a profound wearing experience. With a meticulous eye for detail, our founder’s personal journey was inspired by his love for classically sized watches—a passion instilled by his grandfather. This deep-rooted affection for timeless shapes drives our design philosophy, as we aim to offer watches that blend elegant aesthetics with surprising wrist presence. Our debut collection reflects this vision, emphasizing slim, balanced dimensions that marry subtlety with character in a distinctive rectangular case. Every Benjamin James timepiece is designed to be more than just a watch—it's a companion for every occasion, born from a rich heritage of craftsmanship and dedication. Benjamin James Watches is for those who value distinctive style, thoughtful design, and unmatched quality. We invite you to explore our collection and join us in our pursuit of redefining modern watch sizing.
Kontaktuppgifter
Benjamin James Watches, B5 4TU, Birmingham, Storbritannien
- info@benjaminjameswatches.com
- benjaminjameswatches.com
4,5
Utmärkt
56 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Benjamin James Watches
Hi there, thank you for your feedback and support. It is disappointing to hear that you had an unpleasant experience with the US tariff changes and it led to a one star review.
We are a UK company using Swiss / Japanese movements and some Chinese parts to achieve the best value and quality we can at the price point, and have had fantastic feedback on the quality of our watches from customers.
We welcome you to always contact us if any issues arise so we can find a solution together as we would not want you to have a disappointing experience.
Prior to the tariffs there were no issues with importing to the USA and unfortunately with the unpredictable changes it has led to some issues, which should now be improving as the policy evolves.
Please do get in touch if you would like any further help.
Best regards,
Benjamin Adams
Founder, Benjamin James Watch Company Limited
Benjamin James Green Scarifour Automatic
Website process to place my order went smoothly. My watch was shipped promptly and well packaged. I was kept updated about the delivery progress. The watch itself is beautiful and fits my wrist perfectly. I am very happy with my purchase.
23 april 2025
Horrible experience
Horrible experience, ended up having to pay $492 more in tariffs/duties once I received the watch, from FedEx. Had I known I would be hit with these charges, I would not have purchased the watch... shady business.
23 april 2025
Svar från Benjamin James Watches
Hi Daniel,
Thank you for your feedback and for supporting us with your order - we're truly sorry to hear that your experience was affected by customs issues.
As a UK-based brand, all orders are shipped from the UK, and we do clearly state on our website that international customers will be subject to local taxes, duties, or additional tariffs depending on their country’s regulations. Unfortunately, the recent changes to U.S. import policies have led to some unpredictable customs delays and extra charges, which are unfortunately outside our control.
Please rest assured that we are a legitimate business and that any customs fees you've paid go directly to your country’s authorities — none of that comes to us.
We’ve found that when issues like this arise, most customers reach out and we do everything we can to help. We're always here and happy to assist however we can.
If there's anything we can still do to support you, just let us know.
Best regards,
Benjamin Adams
Founder, Benjamin James Watch Company Limited
Sporty yet classy
This watch puts a smile on my face every time I look at it. Benjamin James created a watch that is sporty yet classy. Beautiful yet unusual it is in a class of its own.
24 mars 2025
Well proportioned, compelling value proposition
I have the Scarifour Automatic and was very impressed with the well-proportioned design, build quality and finish. When the opportunity presented itself to purchase the Classic, I took it and the watch arrived recently. Although it did not disappoint, I was somewhat surprised that the dial looks distinctly silver (as opposed to white in some of the photos).
24 mars 2025
I asked for a specific delivery date…
I asked for a specific delivery date and the BJ team was very accommodating.
24 mars 2025
I pre ordered my Benjamin James watch…
I pre ordered my Benjamin James watch and was pleased to receive it ahead of expectation. The watch is beautiful and represents amazing quality and value
20 mars 2025
Scarifour Automatic Green: Total Win.
The order shipped about a month earlier than I expected, which was such a treat. The Scarifour Automatic is absolutely gorgeous. It's at the same time understated and eye catching - it's really an interesting mix. I love the watch more than I even hoped I would. I couldn't be happier with the piece - a great addition to my collection. It is hitting well above it's price point in my opinion.
9 april 2025
Omdöme utan inbjudan
The watches might be good but the…
The watches might be good but the delivery service (by Fedex) makes me purchase anything again
21 mars 2025
Svar från Benjamin James Watches
Hi Rui,
I’m sorry to hear you've had a frustrating experience with FedEx. From what I can see on the tracking information it looks like there was an unsuccessful delivery attempt today as they were unable to collect the required import tax payment. So I presume the watch hasn’t reached you just yet.
It's disappointing to hear that this has led to a one star review, especially as we’re always here to help and would have been more than happy to assist had we been contacted prior.
We care about the experience our customers have, not just with our watches, but with the journey from order to delivery. If any issues arise, we ask that you reach out to us directly so we can work with you to resolve them quickly.
We are sending a follow-up email to help get this sorted.
Best regards,
Benjamin Adams
Founder Benjamin James Watches
I think the finish is excellent for the…
I think the finish is excellent for the price. I am looking forward to enjoying my beautiful watch. Thank you.
24 mars 2025
Great British designer doing beautiful…
Great British designer doing beautiful watches.
Just taken delivery of my Scarifour and absolutely love it. For the money, it feels well built.
The design is pure class. I got the purple face. Which changes colour depending of which way the light hits it.
Looking forward to see and owing this year's new release.
21 mars 2025
Great looking watch at a reasonable cost
25 februari 2025
Well worth the wait
25 februari 2025
Love my new watch
25 februari 2025
Worth the wait
Sometimes you make a purchase and end up with buyer’s remorse, especially when you have to wait a few months for delivery. This is NOT one of those situations. Worth every penny and every day I had to wait. Keep up the great work!
18 december 2024
Great watch I really love
Great watch I really love. Everything came in time and was in a nice package.
17 december 2024
High-quality timepieces high quality company
I met Ben at one of our red bar Manchester meetings when he came along and introduced us to his new watch conception. Ben is charming and very intelligent and also passionate in his ideas and a very genuine person I invested in start-up to help get his project started. When the project was completed and watches were delivered on time, I was amazed at the quality and standard at which everything was presented and delivered. I would highly recommend Benjamin James watches to anyone who wants a well-made comfortable to wear watch at a realistic price.
30 december 2024
I really like the watch
I really like the watch. I would like better knowledge of when they come available for purchase.
11 december 2024
Benjamin James watches feature…
Benjamin James watches feature exceptional design. I’ve purchased several and absolutely admire their iconic style.
5 december 2024
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.