Benheart Omdömen 

This company provided warmth, authenticity and kind hearted answers to any questions we had. not only is the customer service (notably Chiara in Florence) flawless, but the heartfelt reasoning into the aesthetic of Benheart is reason enough to shop there. Clearly Benheart offers all HEART to all that is made and created.

I found the Benheart shop in Milano by accident and instantly fall in love with a leather jacket.
Unfortunately my size was not on stock and the shop assistant called every other store to check the availability. So he suggested to order the jacket trailer made for me 🤩
Three weeks later my leather jacket arrived and I’m so happy that I finally found a leather jacket!
Besides the normal shipping notice, I received a separate mail from the customer support.
Great store, great staff and a wonderful jacket

I had been in Florence for a couple of weeks studying and came upon the BenHeart store. I was mesmerized by their quality of leather goods and bought a beautiful pair of shoes. They were one of my prized possessions. When I came home, my puppy was not happy with me and chewed the front of one of my shoes. Oh horror! When I wrote to BenHeart about my problem, they had the "heart" to suggest they would try to find a similar pair of shoes in the same dye lot. I would purchase the one shoe and they would use the other for display. How thoughtful is that? It has been so long since I have received the very personal attention and customer service from any company. Eleonora and Lucia have been immediately responsive and made major efforts to help me. I was able to get another pair of those gorgeous shoes that are now in a "vault" in my closet. Thank you.

Wonderful shopping experience at the Florence store. Ben was there working away and adding his charm to the outing. Each staff member was super helpful and accommodating. We had to ship our items back home as we did not have the luggage space to bring them back ourselves. The products speak for themselves. Unique and beautiful.

I bought my Ben Heart jacket in 2018 from the Florence, Italy shop and I was able to mail it back to have it repaired! The jacket is beautiful and I’m so happy knowing I will have this for the rest of my life.
Everyone on the Ben Heart team was very helpful and caring during the entire process!

Hanno i prodotti più meravigliosi e indipendentemente da ciò che acquisti sono belli, morbidi, deliziosi. il personale è disponibile, attento, competente e rende il processo un puro piacere. molto simile al loro prodotto.

It was a great experience, looking at very unique leather items, the staff was super nice and helped me to find right sizes as well as to customize my picks.

Benheart is a wonderful leather shopping experience. We have had Antonio to do belts for all our family. I have bought shoes and my wife shoes and sandals. Everything is hand made in Florence and finished on site and you can even choose your buckles! Fantastic! Don’t miss it when you are in Milan!

Ben's work is absolutely amazing and he was so friendly! Lolita helped me, and I had a wonderful time buying a jacket!

Ho comprato per la prima volta una giacca artigianale, sinceramente la indosso ogni giorno,materiale di prima qualità,molto comoda e bella. ringrazio il personale per essere stato disponibile e competente.consiglio vivamente questa esperienza.

Great service. Cristina was very helpful and got to meet the owner who has a great heart. And the products are great. ⭐️⭐️⭐️⭐️⭐️⭐️

This store came highly recommended by a local as the best leather store in Milan. And they were right! We walked away with 3 custom belts and a pair of shoes. My grown son, who is quite small in stature, has the very first belt that he has not had to alter because it was made for him. Excellent experience!

Negozio stupendo e molto ben fornito con articoli in vero cuoio e pelle gestito da personale cortese, gentile e molto simpatico. Molto cortese, gentile e disponibile il Sig. Marco il quale con molta cura è premura si è impegnato nella realizzazione di 2 cinture in vero cuoio con fibie particolari e relativo trattamento protettivo. Posto da visitare assolutamente da coloro che sono amanti degli articoli in cuoio e pelle sia uomo che donna. 😉👍🏻

Christina was super helpful and patient with us. These shoes are amazing! And it’s a local Firenze store. Support local! 👏🏼

Had a slight issue with my sneakers. Customer service was top notch and sent me a brand new pair. They are definitely the best/favorite sneakers I own. Thank you Benheart for great customer service

Their products are just amazing! Very high quality and made with love. The team is also brilliant and always very helpful and super friendly. Every peace is unique and special. I am very happy with my beautiful leather jacket. Thank you so much.

What an amazing store with such stellar staff! The jackets, shoes, belts, etc. are of the highest quality and with so many different styles. Mostly handmade!!! Our whole family found something unique to each of us.
The service was spectacular! They helped each of us find exactly what we wanted. The warmth, kindness, and service will not be forgotten. We hope to visit again soon!
-Gianni…….
………..Nichole, Chiara, Kurtis, and Lou .

Best shoes ever. 2 pairs of Colombo and counting! would like them in more fun colors like bright red. xoxo

Le giacche di Benheart sono diventate la mia seconda pelle!! Le scarpe sono come un guanto e le cinture personalizzate sono speciali!!
Ho la garanzia della qualità al TOP con pellami di prima scelta e lavorazioni artigianali; TUTTO MADE IN ITALY!!
Tutte le volte che sono entrato in un negozio Beanheart mi sono sentito tra amici, sempre gentili e pronti a darmi sempre il consiglio giusto!!
Si sente proprio il Cuore di Ben!!

Ho acquistato una giacca in pelle stupenda ❤️🔝
L'altissima qualità delle materie prime, la cordialità del personale, l'attenzione ai minimi dettagli ed alle esigenze del cliente hanno fatto sì che una semplice ora di shopping diventasse un'esperienza unica.
Consigliatissimo, soprattutto perché sai quello che compri e perché, per qualsiasi bisogno futuro, avrai una garanzia a vita !
Totalmente Made in Italy 🇮🇹