Beneunder Omdömen 218

Respond quickly! Excellent customer service! Very good products.

I am writing to express my deep frustration and disappointment with my recent shopping experience. I purchased five items from website, but only received four. When I contacted customer service about the missing item, they insisted that all five had been shipped, which I find both unprofessional and unacceptable.

As if the missing item issue wasn’t bad enough, the return process turned out to be even worse. The website advertises "free returns," but when I asked for a prepaid return label, I was told it’s not provided. Despite my efforts to get clarification on how to proceed with the return, the customer service failed to give me a clear answer, causing me unnecessary delays and wasted time.

This has been, by far, my worst online shopping experience. The lack of accountability for the missing item and the unclear, misleading return policy have made me lose trust in your brand. I expected much better from a company like Beneunder, but this experience has left me feeling frustrated and betrayed.

Good products, affordable price!

I liked the sunglasses I bought & I'm willing to take same as a gift to my best friend.
The box to put the foldable sunglasses is great to save place to put in my handbag. It can be hung in my bag

I like the size chart recommendation that provide both height and weight. Very helpful in chosing the size.

Love the quality of all Beneunder products

Purchase was easily done on Nov 4 via their website.

Design of the jacket.

I chose express shipping with my first order, but it still took almost two weeks to arrive with one item delayed more days. Hope they can really keep their shipping promise. Other than that, I am very satisfied with the quality, practical yet stylish design of Beneunder clothes and accessories.

Products are nicely designed with qualities and provided variety color to select.
Website is easy to browse. Delivery service is efficient, and packaging is also impressive.

Fast delivery and good quality products. But many imitators online which is taking away sales from Beneunder. If Beneunder can bring their prices down further, it will make more people buy the real thing.

Everything is perfect.
The only thing bother me is I don’t ever get the chance to use my coupons. I tried on many products, doesn’t work. Pls help.

It shows:
$35 off coupon - Use Points to Pay - Codes cannot be stacked
Spent 3,500 Points
Use this discount code on your next order!
cd8d0b21c40c|
Reward expires on April 28, 2025 23:59. Reward can only be used on purchases of $100 or more. Reward can only be used on select product collections.

With some of the models I could not fin photos that would show me how it looks from all the sides

Very helpful customer support!
I'd forgotten to enter my discount code at checkout, so I requested to cancel my order.
Support helped to process the discount code & refund of the difference swiftly.

Personally for me sizing details is pretty important to prevent any return.

Very bad QUALITY , Don't trust YouTuber comments , that shoes very bad QUALITY and not comfortable , it will hurt your feet ,also the material not breathable .Buy Brooks or HOKA better.

I am absolutely thrilled with my purchases from Beneunder! Shipping has been surprisingly fast, the clothing is packaged so beautifully and is really well made/high quality. So far it's holding up well to wear and washing. I highly recommend purchasing from Beneunder, they will not disappoint!

Good value for money, flattering style. Great colors