Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Quality material and classy, professional looking attire. I've purchased a few pieces from Goelia and am very happy with the purchase and refund/exchange processes. Goelia has unique styles that are... Se mer

Betygsatt 4 av 5 stjärnor

I had a good experience. The item was very well made and price was reasonable. I had the opportunity to buy the dress on sale with 50% . But if it’s a final sale you cant send item back, if for examp... Se mer

Betygsatt 5 av 5 stjärnor

Reliable and quick delivery. Sadly I ordered 2 items, light blue jacket and white blouse separately, so had to pay postage on the second item and couldn’t take advantage of the 10% discount. My bad. T... Se mer

Betygsatt 1 av 5 stjärnor

I can assure you every single good review here is fake. This store is made to look like a high end boutique with pricing that would fit but it’s FAKE! First red flag the clothes took over a month to s... Se mer

Företaget har svarat

Företagsinformation

  1. Damklädesbutik

Skrivet av företaget

GOELIA - Elevating women's fashion since 1995, where travel more, live more is our brand philosophy. Discover the essence of elegance, gentleness, and romance in your everyday fashion with Goelia. Our clothing brand is passionately curated to offer superior quality garments at the best prices, catering to women who adore travel and embrace life.


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

359 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

I had a good experience

I had a good experience. The item was very well made and price was reasonable. I had the opportunity to buy the dress on sale with 50% .
But if it’s a final sale you cant send item back, if for example size doesn’t match.

16 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Please stop and read this review

I can assure you every single good review here is fake. This store is made to look like a high end boutique with pricing that would fit but it’s FAKE! First red flag the clothes took over a month to ship and guess where they shipped from. CHINA! You will receive nothing that looks like what you ordered. The clothing is cheap and looks like a chilling a sweat shop made them. Do not spend your money here. Do not make the same mistake I did and do not believe the 4.1 star reviews, those are fake. I guarantee it.

13 april 2026
Omdöme utan inbjudan
Logotyp för GOELIA

Svar från GOELIA

Dear Amanda,

We are truly sorry to hear about the issues you've experienced with your order difficulties. We sincerely apologize for the long wait you experienced, the huge discrepancy after receiving the goods, and the disappointment and anger that this caused. This is absolutely not the experience we want any customer to have.

We take every issue you raised very seriously, especially the "item not matching the order" and "poor quality" issues. To investigate this matter immediately and provide you with a clear solution, we need to locate your order. We apologize, but we have tried searching our system using the name in your review, “Amanda Stevenson”, but we have not been able to locate your order.

Please rest assured that we absolutely do not want to shirk our responsibility; we will continue to try our best to contact you.
Also, you can contact us directly through our email, providing your order information. Once we confirm it, we will immediately initiate a return and refund process for you, covering all related costs. We will also thoroughly investigate your order issues to prevent such incidents from happening again.p;
Customer Service Email: support@goelia.com.au

We respectfully request your confidence in our sincere intentions.

Warm regards,
GOELIA

Betygsatt 5 av 5 stjärnor

Quality material and classy

Quality material and classy, professional looking attire. I've purchased a few pieces from Goelia and am very happy with the purchase and refund/exchange processes.
Goelia has unique styles that are also classic and timeless, which is a hard combination to accomplish. The clothes are pricey, but I've found them to be worth it.

15 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

High quality elegant classic styles.

Reliable and quick delivery. Sadly I ordered 2 items, light blue jacket and white blouse separately, so had to pay postage on the second item and couldn’t take advantage of the 10% discount. My bad. The clothes were very high quality, so the price reflects this. Love the classic styles which often have a small detail that elevates them.

1 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I am very happy with Goelia

I am very happy with Goelia. I like the diversity of clothes, availability of feminine items which is increasingly difficult to find in Europe, the quality of everything I have purchased so far. But in particular, I am very impressed with the speed of delivery and the kind service which clearly stands out compared with my experience elsewhere.

16 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I have just received chili red jacket…

I have just received chili red jacket wool blend tweed sequins sku: 1F3R6E95A,
Ive tried on me and it looks so good on me! The quality of the product and the model are excellent.
Keep up making good products with nice model /pattern , Goelia!
So happy and satisfied with this red jacket ( i bought it earlier for our yr26 winter),
Regards,
Milani

19 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Company doesn’t exist

I wish there was a provision of double zero ratings. This company seem to be a scam . I ordered a dress since Feb 14,2026 and to this date not even tracking number I receive . Sent serval emails and it came back undelivered. I want my $109 back . Help!!

14 februari 2026
Omdöme utan inbjudan
Logotyp för GOELIA

Svar från GOELIA

Dear Jean,

We are truly sorry to hear about the issues you've experienced with your order and the difficulties in communication.
We understand how frustrating it must be to not receive your order in a timely manner and to encounter "mail not delivered" issues when trying to contact us. This is absolutely not the experience we strive to provide at GOELIA, and we deeply regret that we have let you down.

Please know that we are a legitimate company committed to serving our customers with the utmost care and respect. We sincerely apologize for the feelings of distrust this situation has caused you. We are actively working to address the problems in our customer service communication and logistics handling to ensure that this does not happen again in the future.

To ensure we address your concerns as quickly as possible, we will make every effort to contact you directly. In the meantime, please feel free to reach out to us via support@goelia.com.au or WhatsApp. We will check your order details and offer you a full refund or expedited shipping (your choice). We sincerely apologize again for this unpleasant experience. We hope to have the opportunity to make amends.

We respectfully request your confidence in our sincere intentions.

Warm regards,
GOELIA

Betygsatt 5 av 5 stjärnor

Great customer service at Goelia

I was worried when I saw a small defect in the seam of a sweater I ordered recently from Goelia. I loved the sweater and didn't want to return it. Goelia responded immediately to my email inquiry; and supported my preference to have the sweater fixed by a local seamstress by offering me a discounted price. I am extremely satisfied, both with my sweater and with Goelia customer service.

10 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

this is my first time purchased and…

this is my first time purchased and will be my favorite place to shop. here is my experience: Angelina provided excellent customer service! She helped me with exchanging and returning my cardigan size and made everything very easy. I’m very happy with what I received and really love it. Thank you, Angelina!

9 mars 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

I ordered the Acetate/Cotton Sailor…

I ordered the Acetate/Cotton Sailor Knit Top and the 4-way stretch Women's High Waisted Pants. The pants fit perfectly, the top is a little full, but that is easily tailored. The fabric is another story. The pants are made of a cheap acetate which is very thin and flimsy. The gold buttons on the pants are also really cheap and since they are a feature of the pants they make them look cheap. I know I keep using the word "cheap", but there is no other way to describe it. The outfit looked stylish and interesting and it is well made. Since it took so long for them to arrive I won't be returning them. For the cost I would have thought this clothing would have been higher quality.

7 mars 2026
Omdöme utan inbjudan
Logotyp för GOELIA

Svar från GOELIA

Dear Colleen,

Thank you so much for sharing your detailed fitting experience.

We are delighted to hear your positive feedback on the fit of the pants and your appreciation for the style and workmanship of the top. Your affirmation is our greatest motivation.

We have also carefully read your feedback regarding the fabric feel and the quality of the accessories. We are committed to providing customers with products that combine fashion and high quality. Your comments about the acetate fabric and the details of the gold buttons are invaluable suggestions for improvement. We will record your suggestions and forward them to our design and quality control teams. In future product development and selection, we will be more rigorous in controlling every detail, striving for better fabric selection, accessory matching, and overall quality, to avoid giving you the feeling that the price does not match your expectations.

We sincerely apologize for the logistics delays you mentioned. We will work hard to optimize the process and improve the delivery experience in the future.

If you have any further questions, please feel free to reach out to us at support@goelia.com.au. Our team will respond promptly to assist you and work towards the best resolution.

We respectfully request your confidence in our sincere intentions.

Warm regards,
GOELIA

Betygsatt 1 av 5 stjärnor

Absolutely rubbish

Absolutely rubbish. The clothes cannot cost more than a few pounds to make and they charge hundreds. Stay away.

27 februari 2026
Omdöme utan inbjudan
Logotyp för GOELIA

Svar från GOELIA

Dear Anony,

Thank you for sharing your feedback. We sincerely apologize that your experience with our product did not meet your expectations; providing quality and satisfaction to our customers is our top priority.

Our pricing is determined by factors such as design, fabric, and craftsmanship. If the product has not met your requirements, we would appreciate the opportunity to investigate the matter further.

To address your concerns promptly, we will make every effort to contact you directly. In the meantime, please feel free to reach out to us at support@goelia.com.au. Our team will respond promptly to assist you and work towards a suitable resolution.

We respectfully request your confidence in our sincere intentions.

Warm regards,
GOELIA

Betygsatt 1 av 5 stjärnor

Legit?

Shopify said it was delivered today but it never came. I winder if this is a legit shop and where is it located?

15 februari 2026
Omdöme utan inbjudan
Logotyp för GOELIA

Svar från GOELIA

Dear Janet,

We sincerely apologize for the inconvenience you experienced with the delivery notification without receiving your package. We understand how frustrating this situation can be, and we appreciate your patience as we work to resolve it.

Your feedback is incredibly valuable to us, and we will make sure to pass along your suggestions to our team and logistics partners. At GOELIA, we are committed to continuously improving our services to enhance your experience.

To ensure we address your concerns as quickly as possible, we will make every effort to contact you directly. In the meantime, please feel free to reach out to us via support@goelia.com.au or WhatsApp. We are here to assist you and will prioritize your issue to ensure it is resolved promptly.

We respectfully request your confidence in our sincere intentions.

Warm regards,
GOELIA

Betygsatt 5 av 5 stjärnor

I’ve been shopping with GOELIA for a…

I’ve been shopping with GOELIA for a while now, and I’m genuinely impressed every time. The clothes are exceptionally well-made—high-quality fabrics that feel premium, durable stitching, and thoughtful details that make each piece look and feel far more expensive than the price. Whether it’s a flowy dress, tailored blazer, or elegant set, everything holds up beautifully after multiple wears and washes. No cheap polyester feel here; they really prioritize superior materials and craftsmanship.
The service is top-notch too! Fast shipping, easy website navigation, responsive customer support when I had a question, or need help, they always there for me. timeless fashion at great value.
If you’re looking for sophisticated, feminine pieces that elevate your wardrobe without breaking the bank, GOELIA is a fantastic choice. Travel more, live more—definitely living my best dressed life thanks to them! Will be back for more. ❤️

14 februari 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Beautiful co-ords

Beautiful co-ords. My partner bought a pleated blouse and a maxi skirt tencel set, and later ordered the same one again as the first one got ruined yet it was so beautiful.

The only complaint is about how fragile the fabric and colour is. It has to be steam ironed a lot and perhaps due to the temperature or in washing the beautiful creme colour glossy finish faded into just plain white.

29 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Gloria truly gave me the best shopping experience

I was deeply impressed by Goelia’s customer service. Customer service Angelina contacted me via email, providing exceptional after-sales service that exceeded my expectations. Goelia truly gave me the best shopping experience. I’ve got my new “Wool Blend Crop Jacket And A-Line Skirt Two-Piece Set With Leather Belt."The styles and quality are excellent.Thank you Goelia!

4 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

First time

My first purchase with Goelia and took a chance with their final, no return no exchanges sale. I went by the size guide and reviews. Shipping took a little longer than what I’m used to, I was just excited! The pieces were all sooo good, I’m very satisfied with the quality. Will definitely come back for more sale finds!

27 december 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

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