I could not use the 15% discount that I received when I initially logged onto the site by spinning the wheel. Instead it gave me the lower 10% discount for becoming a member. There was no way to remov... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The advertisement on facebook was interested and managed to create my interest to click in to shop. It was easy to navigate in the page to find what i want to buy. The sun protection hat and folding... Se mer
It’s been 3weeks not receiving my items. The customer services are using AI. No response by emails. No reachable telephone contact of the company.
A simple and easy-to-navigate website. It would be great to showcase each model in various sizes, so customers can better visualise how the clothing might look on themselves. Including the model’s he... Se mer
Företagsinformation
Skrivet av företaget
Beneunder is a global specialty retailer offering high-quality, on-trend clothing, and accessories at affordable prices. We offer a selection of all-season items while remaining our values to the core. We take the simple steps of combining simple style, modern comfort, and renovated functions.
Kontaktuppgifter
14/F, Hanking Center, No. 9968 Shennan Avenue, Nanshan District, , 512000, Shenzhen, Kina
- +8613058539815
- marketing@beneunder.com
- beneunder.com
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very easy to place my order
Very easy to place my order. Great clothing and hats.Great price point. I love that it has SPF in all of the products.
I could not use the 15% discount that I…
I could not use the 15% discount that I received when I initially logged onto the site by spinning the wheel. Instead it gave me the lower 10% discount for becoming a member. There was no way to remove the 10% discount.
Items not arriving.No customer services
It’s been 3weeks not receiving my items. The customer services are using AI. No response by emails. No reachable telephone contact of the company.
Webisite
I like the styles and colors but pictures of the product should include all angles to see how it fits and what it covers. Some products only have picture of the hat or clothes and not how it looks on a person
GOOD PRODUCTS
Great product
Great product selections with variety of style with great quality product
Easy to find the items that I was…
Easy to find the items that I was looking for and I always love those items related to sun protection
Amazing product quality & style💖
Amazing product quality & style💖
I’m a repeat customer.
Havnt received my ordered
I ordered 3 weeks ago, still havnt received it. :(
The advertisement on facebook was… interesting enough to intrigue my interest to click in to shop
The advertisement on facebook was interested and managed to create my interest to click in to shop. It was easy to navigate in the page to find what i want to buy. The sun protection hat and folding sunglasses are the items which i wanted to buy during my trip to bangkok last year, however ended up did not managed to get them. Now i have placed my order and is looking forward excitedly to receive them.
Bad customer service and return policy
I never encountered a website with such a bad return process. You have to do everything in email. Sometimes it takes them days to send a shipping label, and sometimes they ask you to send it back yourself. Very unsatisfied with the customer service, and it seems they only has one person on customer service, songsui. Every email is handled by this person. If you want do e-commerce in US, you should follow the standard service provided by US companies.
Thank you
Thank you. I’m a repeat customer
Very satisfied with Quality & style of the products💕
Beautiful travel outfits
Ordering is easy. Love all the new pieces. The colours are beautiful, and you can certainly mix and match everything. I now own many pieces by Beneunder, including coats, pants, and tops. They are very well made. However, you must make sure you order the right sizes.
The customer service is really bad
The customer service is really bad. They make it extremely difficult to return for refund. They make up reasons denying your return. Do NOT buy from them or you will be scammed.
The website is very intuitive and easy…
The website is very intuitive and easy to use
I'm a new member of your company, service in good response. Let me receive my product then I'll give the review of the goods. Thank you.
Good service
I like your products.
I like your products, and would like to share them with my family members.
The members login hasn't been working
The members login hasn't been working. When it works, it work sporadically. I cannot use my points to make purchase. The code sent to me to use points for purchase doesn't work.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
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