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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I ordered what were advertised as custom seat covers, with a 100% satisfaction guarantee. I let them know that the covers did not fit well, they were cheaply made and I was not happy. I tired them f... Se mer

Betygsatt 1 av 5 stjärnor

Honestly I’ve been trying to reach bee mission for well over a year regarding my order. I’ve contacted them through all social media and email and filled out multiple forms for not receiving my order... Se mer

Företaget har svarat

Betygsatt 2 av 5 stjärnor

Hey Bee Mission, I have tried to be understanding, but 2 months later and still nothing? I received a tracking number a few days after my order (4/10/20), and it still hasn't moved. Again, I know t... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Hello, I have placed an order on Thursday 24th August 2020, the money has been taken from my account, however, I have not even received a confirmation email of any sort...? I have tried cont... Se mer

Företagsinformation

  1. Online-marknadsplats
  2. Klädbutik
  3. Smyckesbutik

Informationen kommer från olika externa källor

🐝 Bee Mission sells jewelry and apparel with designs centered around bees. Bee Mission engages in outreach, education and support for bees, with an aim to educate the general public on the challenges global bee populations face, and help the average person make positive changes to their homes that are more bee friendly. We fund our outreach and educational efforts through our online store. No purchase necessary! Please follow us on Facebook and join our email list for great content on bees and how you can positively affect their lives. 🐝 You will fall in love with these marvelous little creatures, be taken aback to learn how incredibly intelligent they are, and may even be surprised to learn just how important they are to our survival! We ship our products from the USA. Many of our jewelry items are manufactured with high quality materials, such as genuine silver and genuine 18k gold, many of which are handmade by professional metalsmiths.


Kontaktuppgifter

1,9

Dålig

TrustScore 2 av 5

165 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Best Present Ever!

Got the ear rings and necklace for my wife as a Christmas gift, she was so moved on being a part of saving the Bees! She wears the jewelry almost everyday and receives compliments on how cute they are! She always expresses that she feels so good about what the jewelry represents!

5 februari 2020
Omdöme utan inbjudan
Logotyp för BeeMission.com

Svar från BeeMission.com

B Miks, that's what it's all about. Thank you so much! We invest in a lot of high quality, free content through our blog and ebook. Our jewelry is always the perfect conversation started, and we load our content with fun and amazing facts to share with others that we hope helps endear bees to them. Thank you for your kind review :)

Betygsatt 5 av 5 stjärnor

Excellent product!!

Excellent product!!! I've ordered the necklace and earrings for my girlfriend and she loved it. I would highly recommend BeeMission.

5 februari 2020
Omdöme utan inbjudan
Logotyp för BeeMission.com

Svar från BeeMission.com

Kiko, thank you so much. We happy your girlfriend loved the items you gifted her. :)

Betygsatt 5 av 5 stjärnor

My girlfriend LOVED the necklace

My girlfriend LOVED the necklace. And when I told her why it looks like a bee, she loved it even more. The item is what you see on the website, accurate 100%. I'll probably buy another one soon. Kee up the good work guys

5 februari 2020
Omdöme utan inbjudan
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Svar från BeeMission.com

Simon, thank you so much. We're so happy your girlfriend loved your thoughtful gift :)

Betygsatt 5 av 5 stjärnor

My girlfriend Therese loved the bee ear…

My girlfriend Therese loved the bee ear rings and necklace. She was so happy. She wears them everyday. Her friends ask her where she got them. She says...from my sweet boyfriend.

5 februari 2020
Omdöme utan inbjudan
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Svar från BeeMission.com

Chuck, what a lovely story :) we're so happy our earrings made the perfect gift for you. Thank you for your review

Betygsatt 5 av 5 stjärnor

I ordered 2 t- shirts pertaining to IF…

I ordered 2 t- shirts pertaining to IF we die were taking you with us . Both my wife and I love them .Thank you. Mark Scott

5 februari 2020
Omdöme utan inbjudan
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Svar från BeeMission.com

Mark, thank you so much. We're thrilled you and your wife represent the bees :)

Betygsatt 5 av 5 stjärnor

Ordered 4 sets of bee earrings and 4…

Ordered 4 sets of bee earrings and 4 bee necklaces to give as Christmas gifts, all come on time and all my girls loved them and what they represent to our future and theirs. Would love for ya'll put a small card with each that tells your mission for the bees! Keep up the good work.

5 februari 2020
Omdöme utan inbjudan
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Svar från BeeMission.com

Robert, thank you so much. We love that idea about the card! We've been thinking of adding a qr code that would take folks to a small video, but the card idea would be a nice added touch. Thank you :)

Betygsatt 5 av 5 stjärnor

Great products

I ordered a bee necklace and 2 sets of bee earrings for my wife. They came in the mail when they were supposed to and the products were great! I will be ordering more in the future.

5 februari 2020
Omdöme utan inbjudan
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Svar från BeeMission.com

John, thank you for your review. We hope you wife loves her bee jewelry :)

Betygsatt 1 av 5 stjärnor

I ordered a Cricut machine from you…

I ordered a Cricut machine from you guys 3wks ago. No E.T.A or way to contact anyone. Please don't tell me I'm out of $100??

4 februari 2020
Omdöme utan inbjudan
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Svar från BeeMission.com

Sharon, we DO NOT sell Circuit Machines. You've posted this review on the wrong profile. Sending you a private message.

Betygsatt 1 av 5 stjärnor

Rip off, baby goods

Ordered necklace, what a joke, the bee is about a centimetre long and the chain is a baby chain. Rip off.

3 februari 2020
Omdöme utan inbjudan
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Svar från BeeMission.com

Hello Barrie, product dimensions are clearly posted on the product listings. You're always welcome to contact us through our Help Desk if you're not satisfied with your purchase and our worker bees will work hard to resolve the matter for you :) https://helpdesk.beemission.com

Betygsatt 1 av 5 stjärnor

Bee Mission is a falure, poor bees.

I already wrote one. Since then I have been sent over 50 emails offering more chance to sell me. They have never responded to several cancelations, their 'tickets' they make you fill out for contact. The don't contact anyone. I got a message recently that it would be delayed. I wrote another 'ticket' it's been taken off my credit card. Don't send it. You won't be surprised. They delivered it. Canceled right after it messed up, six hours later, couple calls, several emails. Scam

After they read the review. The Bee mission is giving false information. Not surprising, they should read other reviews.
14 emails, several cancellations, and 2 emails apologizing for a delay? For a canceled order?
Ridiculous banter.
It should take a minute to process an order correctly. They would rather spend time with the unneeded stupid unprofessional responses.
They love trying to upset buyers. Look at there answer alone. Long, wrong and stupid.
Like I didn't let everyone know in the bed industry? Obviously they don't want to make money for the bees. Just torture customers, to loose future business.

25 januari 2020
Omdöme utan inbjudan
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Svar från BeeMission.com

Mr. Simpson:
We received (11:52p) and fulfilled (06:23a) your order within a 6 hour window, and you agreed during checkout your order could not be cancelled or modified due to our quick fulfillment times. You order was confirmed as delivered. After receiving your merchandise you attempted to have the charges reversed. The only scammer here is you.
We are not a massive conglomerate. We offer support M-F, 8a-5p, via ticket submission on our support portal. When you submit multiple tickets, you push yourself to the end of the line with each new ticket. We do not offer phone support at this time.
There is a level of human decency you lack, as is evidence with the abusive nature with which you treated our support staff. They are honest, hard working people, and do not deserve to be treated poorly, especially when we fulfilled all obligations as a company to you, including the policies you agreed to during checkout. You took the time to enter a separate shipping address, and your items were delivered. You're still welcome to return your items for a refund.
Katy

Betygsatt 1 av 5 stjärnor

unhappy customer

Honestly I’ve been trying to reach bee mission for well over a year regarding my order. I’ve contacted them through all social media and email and filled out multiple forms for not receiving my order and haven’t gotten any response. I paid my money for a product I never received. Still a very unhappy customer.

22 januari 2020
Omdöme utan inbjudan
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Svar från BeeMission.com

Hello Melissa, we have not been around for well over a year, so you may have had a negative experience with some other company. We've sent you a private message through Trust Pilot requesting more information. Thank you.

Betygsatt 5 av 5 stjärnor

Nice products

Nice products, had some minor issues with postage however this was royal mails fault and their customer service was very responsive over email in helping me to resolve the issue

19 januari 2020
Omdöme utan inbjudan
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Svar från BeeMission.com

Max, thank you so much for your review. We appreciate your patronage :)

Betygsatt 1 av 5 stjärnor

International fraud

Wrote an honest review about Bee Mission that was negative, 1/5 stars for a missing order. Get this; some dude who lives in POLAND who represents Bee Mission straight up accused me of being a criminal dropshipper to warrant censoring my review, “copycat dropshipper” to be exact. So my review got pulled, I cant even believe this...

24 december 2019
Omdöme utan inbjudan
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Svar från BeeMission.com

Your reviews have been accusatory, not honest (I acknowledge you may believe what you say, but that doesn;t make the content real), and posted under a false name: "Tomasz Zawadzki". Interesting you accuse us of being dropshippers, and use a Polish name to post your reviews despite being a Canadian gentleman with an Angle name.

NO ONE with BeeMission resides in or works from Poland. Trust Pilot only censors reviews if the reasons are legitimate. We deal with multiple dropshippers and have their sites taken down regularly, through legal means. Our images and listing copy are frequently misappropriated.

Your order was placed on November 28, and shipped on December 3, and appears to have been lost in transit on December 15. The order has been refunded.

Betygsatt 1 av 5 stjärnor

I ordered a necklace on the 5th of…

I ordered a necklace on the 5th of December (151355) and then contacted you guys after not receiving any shipping information after almost a week. You said there was delays due to demand and that it should be resolved within 2 days. It’s been 5 days since that email? I ordered this necklace for a Christmas gift and I don’t mind if it’s late but I just want to if I’m even going to receive it at all.

16 december 2019
Omdöme utan inbjudan
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Svar från BeeMission.com

Jaiden, very sorry to hear about this. I have sent you a private message via Trust Pilot, please check when you have a moment.

Betygsatt 5 av 5 stjärnor

Great product

Great product, great cause, shipping take a while to Poland😁 thank you!!!!

14 december 2019
Omdöme utan inbjudan
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Svar från BeeMission.com

Artur, Thank you for the feedback, we agree it's a great cause, and are thrilled that you love our products. :)

Betygsatt 5 av 5 stjärnor

I made a purchase for a gift of the…

I made a purchase for a gift of the rose gold necklace with shipment to Serbia and the mail was lost first time around, but I paid for the insurance shipping. When I contacted and talked to Natalie in the ticket support she made it easy as soon as she saw the tracking stopped for 2 weeks she shipped to me a replacement and it just arrived this week. Good interaction.

9 december 2019
Omdöme utan inbjudan
Logotyp för BeeMission.com

Svar från BeeMission.com

Percival,

Thank you for contacting us through the support portal and allowing us to remedy this for you. We'll let Natalie know you appreciate her efforts.

Kind regards,

Katy

Betygsatt 1 av 5 stjärnor

I ordered in October 2019 NOT RECEIVED

I ordered in October, hoping I would get it by Halloween! I ordered one of their Boobees shirt in mustard and a set of earrings and a necklace. Almost $90. Theres no phone number to call and they continue to send me surveys on the products I DIDN'T RECEIVE! The ONLY response I've received back from them was to WAIT. I've called the Post Office as well as UPS and NOTHING. They did tell me that it was a foreign order number. I'm NOT happy and will call the Better Business Bureau to report. Unfortunately I looked at the reviews on BBB after I ordered.
Tammie Smith
910-232-0555
Order #143416
Oct 22, 2019
ORDER IS MISSING! NOT RECEIVED! $90 GONE!

8 december 2019
Omdöme utan inbjudan
Logotyp för BeeMission.com

Svar från BeeMission.com

Hi Tammie,

I have looked up your order.

What appears to have happened here is that you entered your State as "New Caledonia" (I've confirmed this on the order confirmation email you received at the time you placed your order).

Your order shipped as 2 separate shipments (one for the jewelry, one for the shirt).

BOTH stopped tracking after being turned over to USPS (you chose the economy shipping). USPS elected to categorize your packages as un-deliverable, rather than return them to us, which would have triggered us reaching out to you.

I have sent you a personal message through Trust Pilot, requesting you send us the correct shipping address. I'll send our free replacements to you once received.

We are a small company, and do not offer phone support, but we do have a support portal where you can submit a ticket and receive a personalized response.

Please check the personal message I sent via Trust Pilot, and I'll get the replacements scheduled for you.

Kind regards,

Katy

Betygsatt 1 av 5 stjärnor

I don't ever write reviews but...

I don't ever write reviews but I felt it necessary this time.

I placed an order for a necklace on November 20th. I realized immediately after processing my payment that I had erroneously used my work credit card instead of my personal.

I reached out to the Bee Mission help desk within 5 minutes of placing the order. I requested that they cancel the order and reverse the charge so that I could put it through on the correct card.

I received a reply the next day stating that "[they] are unable to cancel the order once it is confirmed." That same day, I received confirmation that my order was en route.

The UPS tracking number I received indicated that the package sat in the Bee Mission warehouse for 4 days before it was even picked up. I requested multiple times during this period that it be cancelled. It's completely ludicrous for them to suggest that they were unable to pull the order at some point during this time frame.

I should also mention that the majority of the correspondence I received from their customer service team arrived at ~1AM EST.

Naturally, I was told I couldn't refuse the shipment. I would have to ship it on my own dime to a North Carolina facility in order to (maybe?) secure a refund. This alone would cost me half of what I paid for the necklace.

This whole experience has left a terrible taste in my mouth but at least I've learned a valuable lesson about interacting with scammy companies via Facebook ads. My recommendation—trust your gut, as I should have.

Thanks Bee Mission!

5 december 2019
Omdöme utan inbjudan
Logotyp för BeeMission.com

Svar från BeeMission.com

Hello Kevin,

Thanks for your review!

Offering you an opportunity to pay with the correct payment method, and have the original payment method refunded seemed like a fair resolution to us.

We store and fulfill our products with professional third party facilities that processes thousands of orders per day for many online retailers. All these folks do is process thousands of shipments every day, making it highly impractical to stop fulfillment of a single package, they don't do it.

Since we rarely receive cancellation or modification requests, we believe customers appreciate short shipping times and we link directly to the fulfillment warehouses via API. Orders enter a fulfillment queue within moments of the order being placed, and while they may not be "shipped" immediately, they are in a stage of "fulfillment" within moments of the order being completed.

Our offer to have you pay with the correct payment method and refund the original would have accomplished your goal, and not required a cancellation, which is a reasonable solution.

We are a small company, and do our best to respond to support requests on the same business day, M-F. As you kindly noted in your review, we have extra support agents working in the wee hours to keep up with the higher volume during the holidays.

We're sorry we were not able to provide a better support experience. We genuinely appreciate all of our customers, and try to meet the unique needs of all customers when we're able to do so. You are more than welcome to return your order for a prompt refund.

Kind regards,

Katy

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