I ordered an orthopaedic mattress on 13th September, but it took a month to arrive. The customer service was appalling. I explained that I had been forced to take time off work due to back problem... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Well the quality speaks for itself self I can’t say enough about that Their communications with are so helpful. Ok took 3 weeks to get to me but what would you expect for free postage was delivered... Se mer
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I had a great experience with Beds Divans the mattress arrived today by a very professional and nice bloke he delivered the mattress with care and helped my mum with it into the house. Very happy with... Se mer
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Bought from ebay a double sized divan with two storage draws, headboard and mattress included. Superb quality at a pretty unbeatable price, was super pleased with the purchase end the delivery. Also t... Se mer
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Företagsinformation
Skrivet av företaget
BedsDivans is a UK-based mattress retailer committed to providing quality sleep products that combine comfort, support and value for money. We offer a carefully selected range of mattresses designed to meet a variety of comfort preferences, sleeping needs and budgets. Our collection includes pocket sprung, orthopaedic, memory foam and luxury pillow-top mattresses, available in a range of sizes to suit different bedroom requirements. Whether customers are looking for everyday comfort, enhanced support or a more luxurious sleeping experience, our aim is to help them find a mattress that suits their individual needs. At BedsDivans, we believe that quality sleep should be accessible without compromising on value. We focus on offering a diverse product selection, clear product information and a straightforward shopping experience, helping customers make informed decisions when choosing their mattress. We understand that purchasing a mattress online requires confidence in both the product and the service behind it. We therefore aim to provide transparent information about our products, delivery arrangements and customer policies, alongside support to help customers with any questions or concerns relating to their order. We offer free delivery across our eligible UK mainland delivery areas, with standard delivery typically taking 7–14 working days. Depending on the delivery location and courier arrangements, delivery may occasionally take up to 21 working days. Customers receive delivery confirmation directly from the courier once their order has been booked in. Our commitment is to provide customers with quality mattresses, competitive value and a professional service from the point of purchase through to delivery. We continually strive to improve our products, communication and overall customer experience. **BedsDivans – Quality Mattresses for Comfort, Support and Better Sleep.**
Kontaktuppgifter
UNIT 8A STAG INDUSTRIAL ESTATE, WV14 7HZ, BILSTON, USA
- 01902 405535
- info@bedsdivans.co.uk
- bedsdivans.co.uk
3,6
Medel
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
They delivered on the day they said…
They delivered on the day they said they would and called before delivering the bed.
22 december 2024
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Very pleased with my purchase
Very pleased with my purchase , easy to assemble, delivered on time and I was kept informed on what time I would receive my purchase.
12 december 2024
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5 Stars and more
First time buying from Beds Divans and they were amazing. We explained we needed the bed before Christmas as it was a Christmas present and the woman that we spoke to made sure we got it in plenty of time :)
11 december 2024
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Ordered a small double bed off this…
Ordered a small double bed off this company leading upto the Christmas period. The delivery company couldn't bring it until January 2025. This bed company went above and beyond to make sure my bed was delivered before Christmas. The bed itself is fantastic quality. The two wooden drawers have a lot of space. The headboard is of excellent quality and very comfortable. The mattress was soft to medium and very comfortable to sleep on. I highly recommend this bed company to provide you with a bed of your choice.
22 december 2024
Omdöme utan inbjudan
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Delivery reschedule
Sorted my delayed delivery due to christmas the best they could.
30 december 2024
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Excellent service
I ordered two beds and mattresses barely two weeks before Xmas for my girls and the staff couldn't have been more helpful and accommodating helping to get these to me in time for the big day. All messages were responded to quickly and politely and they really did go above and beyond to make sure they arrived with me in plenty time.
Beds are excellent quality and the mattresses are thick and comfortable. We added the option for drawers and the storage space is a big plus for minimal extra cost. Would definitely recommend to anyone.
13 december 2024
Omdöme utan inbjudan
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Good bed, great price
Great price, quick delivery,
Bed is nice and sturdy and the mattress is super comfy.
24 november 2024
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Good experience
Easy to order, good communication and great delivery man. Bed all in good condition.
7 december 2024
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Kept in touch with delivery times
Kept in touch with delivery times, pleased with purchase, thank you
30 november 2024
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The company were excellent to deal with
The company were excellent to deal with and were able to rearrange the delivery to fit in with our son’s working schedule.
29 november 2024
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What a professional company to deal…
What a professional company to deal with, the customer service has been excellent. We had a very minor problem, and their customer service has helped us, being elderly and disabled it is comforting to know
that this company went that extra mile to support us. Thank you so much BedsDivans and a special thank you to your delivery Driver so kind, and also to Ali for helping us.
12 december 2024
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Great service from start to finish
Great service from start to finish. Delivery driver polite and friendly. Bed so comfortable and stylish. So happy with my new bed
Thank you
11 december 2024
Omdöme utan inbjudan
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Teenage son is very happy with his new…
Teenage son is very happy with his new small double bed. The base sturdy and drawers all correctly open. Mattress will do the job for a year or so. The headboard went on smoothly. The delivery was very early, we knew would be between 6am-8am and they knocked at door 5.40am. But that was fine. All in all, good value item.
2 december 2024
Omdöme utan inbjudan
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Svar från BedsDivans
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