I ordered an orthopaedic mattress on 13th September, but it took a month to arrive. The customer service was appalling. I explained that I had been forced to take time off work due to back problem... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I ordered an orthopaedic mattress on 13th September, but it took a month to arrive. The customer service was appalling. I explained that I had been forced to take time off work due to back problem... Se mer
Företaget har svarat
Well the quality speaks for itself self I can’t say enough about that Their communications with are so helpful. Ok took 3 weeks to get to me but what would you expect for free postage was delivered... Se mer
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I had a great experience with Beds Divans the mattress arrived today by a very professional and nice bloke he delivered the mattress with care and helped my mum with it into the house. Very happy with... Se mer
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Bought from ebay a double sized divan with two storage draws, headboard and mattress included. Superb quality at a pretty unbeatable price, was super pleased with the purchase end the delivery. Also t... Se mer
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BedsDivans is a UK-based mattress retailer committed to providing quality sleep products that combine comfort, support and value for money. We offer a carefully selected range of mattresses designed to meet a variety of comfort preferences, sleeping needs and budgets. Our collection includes pocket sprung, orthopaedic, memory foam and luxury pillow-top mattresses, available in a range of sizes to suit different bedroom requirements. Whether customers are looking for everyday comfort, enhanced support or a more luxurious sleeping experience, our aim is to help them find a mattress that suits their individual needs. At BedsDivans, we believe that quality sleep should be accessible without compromising on value. We focus on offering a diverse product selection, clear product information and a straightforward shopping experience, helping customers make informed decisions when choosing their mattress. We understand that purchasing a mattress online requires confidence in both the product and the service behind it. We therefore aim to provide transparent information about our products, delivery arrangements and customer policies, alongside support to help customers with any questions or concerns relating to their order. We offer free delivery across our eligible UK mainland delivery areas, with standard delivery typically taking 7–14 working days. Depending on the delivery location and courier arrangements, delivery may occasionally take up to 21 working days. Customers receive delivery confirmation directly from the courier once their order has been booked in. Our commitment is to provide customers with quality mattresses, competitive value and a professional service from the point of purchase through to delivery. We continually strive to improve our products, communication and overall customer experience. **BedsDivans – Quality Mattresses for Comfort, Support and Better Sleep.**
UNIT 8A STAG INDUSTRIAL ESTATE, WV14 7HZ, BILSTON, USA
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Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
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Easy to order on their website with a great choice of beds - Delivery arranged using their courier - 1st class service delivered on time - Top quality double divan base with drawers.

Svar från BedsDivans
Only delivery to the door step, doesn't help old people!

Svar från BedsDivans
Delivery was excellent only problem was everything was stapled to the fabric & couldn’t help but slightly damage the fabric?

Svar från BedsDivans

Svar från BedsDivans
Had a little problem but all rectified magnificently,

Svar från BedsDivans
Mostly great service but delivery was a little frustrating.
After ordering and paying, I received an email to say that delivery would be between 11 and 2 on date (given for the following week). This was fine and I arranged to come back from work to be in during that time.
At 08:30 on the designated day I received a text message saying that it would be delivered in next 30 minutes. I called the number and was told by the person that answered that he would "just leave it outside'. As it was absolutely lashing with rain, I asked if they could come back a little later (like during my allocated time slot) because I was concerned the bed would get wet. I was told very abruptly that" it's just getting left outside mate" and hung up on.
Luckily, a neighbour saw that it had been left and put a tarp over it until I got home. This was lucky as the plastic covering was torn and the bed would have been drenched.
Long story, short:-
Great bed
Great communication
Decent price
Delivery driver was very unprofessional

Svar från BedsDivans
The quality of my sleep has improved tremendously as I went from my old boring mattress to the “Pillow Top mattress. And even though it was the cheaper version I still get amazing sleep. The size of the Divans bed frame is really nice and I’m very pleased.
The price and options to pay are really helpful might I add. I’ll be using them in the future for the larger beds.

Svar från BedsDivans
Easy to order and the delivery quick , delivery man very nice

Svar från BedsDivans
Easy ordering online, good communication and delivery on time.
Bed is as described and sturdy.

Svar från BedsDivans
Delivery was timely, courteous driver.
The quality of the base was not great. Our old base had screwed wooden feet, the plastic push in had a broken foot, and the holding clips do nothing useful as a gap still appears in joining. However cost was value and drawers seem fine.

Svar från BedsDivans
I'm still working and over 7,0 when you're company to rang I was up to my neck my colleague came to my House. You're staff couldn't be more helpful. Thank you.

Svar från BedsDivans
Great size bed and value for money. Regular updates on delivery dates / times. Fast delivery and delivery driver very helpful. Relatively easy to put together. Would definitely purchase from here again.

Svar från BedsDivans
Bed was damaged on corners of the bed on bottom some legs missing

Svar från BedsDivans
Bought a bed and another 2 beds for our children off this company , would totally recommend , such a friendly and helpful service . Quality of the beds and mattresses are amazing .
Thanks for all the help with our orders will be coming back for ours as well :)

Svar från BedsDivans
I waited 15 days from complete payment, then it came in pieces which I was not aware of, so now I have to ask friends to put it together as I am almost 95 years old, warning would have helped!

Svar från BedsDivans
Having spoken to the company all issues were solved I told the guy the bed is fantastic all other issues were resolved

Svar från BedsDivans
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