BedsDivans Omdömen 

1 881
•
TrustScore 3.5 av 5

3,6

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I ordered an orthopaedic mattress on 13th September, but it took a month to arrive. The customer service was appalling. I explained that I had been forced to take time off work due to back problem... Se mer

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Betygsatt 5 av 5 stjärnor

Well the quality speaks for itself self I can’t say enough about that Their communications with are so helpful. Ok took 3 weeks to get to me but what would you expect for free postage was delivered... Se mer

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Betygsatt 5 av 5 stjärnor

I had a great experience with Beds Divans the mattress arrived today by a very professional and nice bloke he delivered the mattress with care and helped my mum with it into the house. Very happy with... Se mer

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Betygsatt 5 av 5 stjärnor

Bought from ebay a double sized divan with two storage draws, headboard and mattress included. Superb quality at a pretty unbeatable price, was super pleased with the purchase end the delivery. Also t... Se mer

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Företagsinformation

  1. Sängbutik
  2. också i
  3. Madrassaffär
  4. Möbelaffär
  5. Möbeltillverkare
  6. Sovrumsmöbler
  7. Sänglinnesaffär

Skrivet av företaget

BedsDivans is a UK-based mattress retailer committed to providing quality sleep products that combine comfort, support and value for money. We offer a carefully selected range of mattresses designed to meet a variety of comfort preferences, sleeping needs and budgets. Our collection includes pocket sprung, orthopaedic, memory foam and luxury pillow-top mattresses, available in a range of sizes to suit different bedroom requirements. Whether customers are looking for everyday comfort, enhanced support or a more luxurious sleeping experience, our aim is to help them find a mattress that suits their individual needs. At BedsDivans, we believe that quality sleep should be accessible without compromising on value. We focus on offering a diverse product selection, clear product information and a straightforward shopping experience, helping customers make informed decisions when choosing their mattress. We understand that purchasing a mattress online requires confidence in both the product and the service behind it. We therefore aim to provide transparent information about our products, delivery arrangements and customer policies, alongside support to help customers with any questions or concerns relating to their order. We offer free delivery across our eligible UK mainland delivery areas, with standard delivery typically taking 7–14 working days. Depending on the delivery location and courier arrangements, delivery may occasionally take up to 21 working days. Customers receive delivery confirmation directly from the courier once their order has been booked in. Our commitment is to provide customers with quality mattresses, competitive value and a professional service from the point of purchase through to delivery. We continually strive to improve our products, communication and overall customer experience. **BedsDivans – Quality Mattresses for Comfort, Support and Better Sleep.**


Kontaktuppgifter

3,6

Medel

TrustScore 3.5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,6

Alla omdömen

(1 881)

18 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Great Choice and Service

Easy to order on their website with a great choice of beds - Delivery arranged using their courier - 1st class service delivered on time - Top quality double divan base with drawers.

9 februari 2025
Logotyp för BedsDivans

Svar från BedsDivans

Thank you for your feedback !

Betygsatt 4 av 5 stjärnor

Only delivery to the door step

Only delivery to the door step, doesn't help old people!

5 februari 2025
Logotyp för BedsDivans

Svar från BedsDivans

We sorry to hear about your delivery expereince, however it is on our website delivery is to the front door only 1 man delivery - you may also find the delivery terms & conditions here - https://bedsdivans.co.uk/delivery-and-the-shipping-policy

Betygsatt 4 av 5 stjärnor

Delivery was excellent only problem was…

Delivery was excellent only problem was everything was stapled to the fabric & couldn’t help but slightly damage the fabric?

3 februari 2025
Logotyp för BedsDivans

Svar från BedsDivans

Thank you for feedback. We will forward your comments and feedback onto the warehouse.

Betygsatt 4 av 5 stjärnor

Mostly great service but delivery was a…

Mostly great service but delivery was a little frustrating.

After ordering and paying, I received an email to say that delivery would be between 11 and 2 on date (given for the following week). This was fine and I arranged to come back from work to be in during that time.

At 08:30 on the designated day I received a text message saying that it would be delivered in next 30 minutes. I called the number and was told by the person that answered that he would "just leave it outside'. As it was absolutely lashing with rain, I asked if they could come back a little later (like during my allocated time slot) because I was concerned the bed would get wet. I was told very abruptly that" it's just getting left outside mate" and hung up on.

Luckily, a neighbour saw that it had been left and put a tarp over it until I got home. This was lucky as the plastic covering was torn and the bed would have been drenched.

Long story, short:-
Great bed
Great communication
Decent price
Delivery driver was very unprofessional

31 januari 2025
Logotyp för BedsDivans

Svar från BedsDivans

Thank you for your feedback!

Betygsatt 5 av 5 stjärnor

The quality of my sleep has improved…

The quality of my sleep has improved tremendously as I went from my old boring mattress to the “Pillow Top mattress. And even though it was the cheaper version I still get amazing sleep. The size of the Divans bed frame is really nice and I’m very pleased.

The price and options to pay are really helpful might I add. I’ll be using them in the future for the larger beds.

30 januari 2025
Logotyp för BedsDivans

Svar från BedsDivans

Thank you for your feedback!

Betygsatt 5 av 5 stjärnor

Easy ordering online

Easy ordering online, good communication and delivery on time.
Bed is as described and sturdy.

16 januari 2025
Logotyp för BedsDivans

Svar från BedsDivans

Thank you for your feedback!

Betygsatt 4 av 5 stjärnor

Delivery was timely

Delivery was timely, courteous driver.
The quality of the base was not great. Our old base had screwed wooden feet, the plastic push in had a broken foot, and the holding clips do nothing useful as a gap still appears in joining. However cost was value and drawers seem fine.

13 januari 2025
Logotyp för BedsDivans

Svar från BedsDivans

Thank you for feedback. it seems you have not assembled the bed correctly - Should you require further support please email in directly and we will be more than happy to assist you with assembly and an email has been also sent to you with a manual guide which you may find useful. The broken foot has been replaced as per our notes - Thank you

Betygsatt 5 av 5 stjärnor

Great size bed and value for money

Great size bed and value for money. Regular updates on delivery dates / times. Fast delivery and delivery driver very helpful. Relatively easy to put together. Would definitely purchase from here again.

25 januari 2025
Logotyp för BedsDivans

Svar från BedsDivans

Thank you for your feedback!

Betygsatt 4 av 5 stjärnor

Bed was damaged on corners of the bed…

Bed was damaged on corners of the bed on bottom some legs missing

24 januari 2025
Logotyp för BedsDivans

Svar från BedsDivans

Thank you for your feedback! - We are happy to confirm the matter is in hand and we have spoken to you about the resolution.

Betygsatt 5 av 5 stjärnor

Amazing quality of beds and service

Bought a bed and another 2 beds for our children off this company , would totally recommend , such a friendly and helpful service . Quality of the beds and mattresses are amazing .
Thanks for all the help with our orders will be coming back for ours as well :)

5 februari 2025
Omdöme utan inbjudan
Logotyp för BedsDivans

Svar från BedsDivans

Thank you for your feedback!

Betygsatt 1 av 5 stjärnor

I waited 15 days from complete payment

I waited 15 days from complete payment, then it came in pieces which I was not aware of, so now I have to ask friends to put it together as I am almost 95 years old, warning would have helped!

22 januari 2025
Logotyp för BedsDivans

Svar från BedsDivans

Thank you for your feedback. We have contacted you and confirmed the delivery terms which is also available on our website for you to see before placing order. We can see the delivery was completed 3 days before the estimated time of arrival. The bed bases do not come assembled as also stated on our website as they wouldnt fit through your front door if it came all assembled. We sent you the manual to help you assemble the bed and spoke to family members who were very impressed with our aftersales team. Please let us know how you get on.

Betygsatt 4 av 5 stjärnor

Update

Having spoken to the company all issues were solved I told the guy the bed is fantastic all other issues were resolved

29 december 2024
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Svar från BedsDivans

Thank you for your feedback!

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