Bedhive Omdömen 

Delivery was disorganised , no communication ,they were late and fairly rude pretending they couldnt speak English when I asked if they were taking it upstairs , we were then missing the slats , they dumped the stuff and ran, customer services was responsive and good though, the delivery van was piled up chaotically with stuffed chucked everywhere, not a professional delivery service by any means. The bed itself is poor quality, they did replace the legs upon our complaint (as original tall thin legs just didn’t go with the top heavy design) the shorter legs helped but the design of the bed doesn’t work as it vibrates when one person moves in it, totally cheap make up on the base and not fit for purpose , the headboard looks nice but the overall the design doesn’t work as a bed in a superking size, you can’t have two adults sleep together in this bed without it vibrating if one person moves slightly , having tried two brand new mattresses on it one being memory foam and one pillow top, neither helped this poor quality bed. This bed design does not work with the storage , high legs and top heavy headboard. My husband is 6ft 2 and also can’t fit in the length of the bed. I would not buy again, very cheap quality, it’s such a shame as the look is nice and exactly what I wanted but turned out to be a total waste of money as now I have to look for a new one after months of sleepless nights and months of my husband going in the spare room as can’t cope with the vibrating base, not good at all! Please think about design and practicalities , eg base needs better quality , thicker sides, lower legs to balance it out, and more stability to cope with a high heavy headboard .

Rang them 100 times no one picking up even no reply back on email. Customer service is 0. If yu guys doing an online business the customer service should be good as there no other way customer can contact yu guys. I paid £828 for a bed which I don’t even know if they receive the order as i received two email one with order number n other one one saying payment didn’t go through but in my account saying pending so God knows what’s going on with my order.

Customer service is horrendous I would avoid this business at all costs.

We emailed to book a delivery date, have sent the email copy information as proof yet these cowboys still refuse the booking. Basically, our beds will be 3 weeks late to our new house so we are goi g to be on a mattress on the floor.

The customer service team or management have no interest or have tried to rectify the situation.

Very very poor I will be leaving this feedback on every social site I can

Just received my bed and had to review it as it is so beautiful. It looks beautiful in my room. Quality is excellent. I would definitely recommend bedhive to people.

Ordered the esty plush chesterfield sleigh bed in king size. Such a well made modern high quality bed. Overall very happy with my purchase. The delivery was done by two kind men who were very professional and let me know exactly what my delivery time slot was. Delivered on time without any fuss. The customer service was great to deal with. Overall couldn't be happier

We spent ages looking at beds in showrooms. They were either too expensive (John Lewis), quality not good enough (Dreams) or poor customer service (Next).
We got so fed up of looking, we impulsively decided to just find one online. After ordering I was a bit worried they would turn out to be terrible, but we were pleasantly surprised. The quality is fine for the cost; they feel a tiny bit flimsy underneath but the quality of the fabric is great, and the stitching is great. We got 2 ottoman beds and they're incredibly tall, so it feels like you're far off the ground once you've put your mattress on, but we don't mind that. Might cause problems for someone elderly though, as you do have to sort of climb up into bed.
The only reason I've given 4 stars is there were hardly any instructions on how to assemble, and no option to have them assembled upon delivery. We had to search up a video on how to fit the hydraulics. If you have the same trouble, go ahead with fitting them, safe in the knowledge that once your mattress is added, the weight will allow them to work. I was terrified of breaking them to begin with.

Love my new Bed from Bedhive. Great Quality and service was second to non. Specified and supplied my own fabric, nothing was too much trouble. Delivered on date promised and looks stunning.

Love our new calibu bed. Delivery was ahead of time window. The delivery men were amazing, super friendly and helpful. Would definitely recommend this company to all. Fantastic service.

The bed looks amazing, the color is perfect and it's really comfortable. It was fairly easy to put together. Bedhive are really helpful and are helping correct a mistake I made too. Would 100% recommend this company to all.

An absolute terrible experience; it started with delivery people barging into my house without permission, straight into my living room with dirty footwear on my new carpets. The delivery was left in a mess, the packaging was also covered in dust so the my newly painted white walls got covered in dirt. When we tried to build the bed the legs were missing, had to wait two weeks to get them. Then the legs would not fit because the holes are designed properly. The bed is not as good as it looks on the pictures, workmanship is poor, the storage function has a design flaw because the mattress and storage lift are too heavy to lift to get under. The boards for the storage are underneath are really poor quality, they do not fit the space so there’s big gaps in the storage where you can see the floor. When I was having these problems I rang the company countless times and left messages but no one got back to me and they provide a number but no one answers as it’s linked to mobile phone. The only way you can communicate is by email, you can’t actually speak to anyone and get advice. A thousand pounds wasted, do not buy from from this shabby and unprofessional company, a valuable lesson learnt, you can’t even find where they are located so if you have any problems there’s nowhere you can go. Buy from a reputable company where you can get proper after sales service.

Fantastic service from start to finish, sooo pleased with my bed. I was a bit worried ordering online but I need not be, I couldn't be more happier with the service and the quality of my bed. Thanks so much x

Great experience from Bed Hive., Very helpful, great communication and the delivery was within 8 days.
Our new superking Esty bed is high quality and extremely well finished. I have been absolutely impressed by both the product quality and service received and would highly recommend Bed Hive to all.

Very nice looking bed, looks plush and was easy to put together.
It arrived on the day they said and on time. Delivery drivers were polite and courteous. Bed is solid and I would happily recommend this company to anyone.

My bed is out of this world! I bought the Esty bed in cream Naples and it's absolutely stunning and looks so much more expensive than it actually was.
The delivery guys were polite and friendly and it was so easy to assemble I did it on my own!
A well deserved 5 stars, thank you x

My experience with bed hive was amazing.
Customer service was superb, delivery on time and what I received was absolutely gorgeous bed. Thank you Bed Hive, will absolutely recommend.

Fantastic customer service from start and very efficient delivery.
The bed is excellent, very comfortable and beautifully made.
My second bed from Bed Give and it won't be my last!

Such a beautiful bed!
Been getting compliments since day one. The delivery was faster than expected and nothing was too much trouble. Will definitely buy from Bed Give again.

Thank you BedHive for my beautiful new bed and mattress. The quality and customer service was fabulous. Always keeping in touch and keeping us updated.
I will surely recommend you to all my friends and family.

2nd bed purchased, I honestly don't think I would ever buy another bed from any other company. First class service from ordering to delivery.

Honestly cannot recommend this company enough. The bed is outstanding quality and the delivery men were incredibly polite.
The bed was easily assembled by just myself and is very sturdy. I couldn't have asked for more.