Bedhive Omdömen 

My partner order a sleigh bed last year, the bed has completely broken on one side and underneath, he has emailed several times and was told that they couldn't find his order, he sent receipts of his purchase and was told that he would have to buy the replacement side piece which is £80, the bed was still under warranty, he sent serval emails to try and resolve the issue, they didn't respond, customer service is a joke and so is the quality of the bed, absolutely waste of nearly £700 pounds. The bed was delivered at 11pm at night and the driver refused to bring the bed up to the flat cause of my partners dog who was shut in another room, my self and my partner had to carry it up to the flat ourselves

I hadn’t ever ordered from this place before, but would definitely order again from here if needed. I was reassured that my bed was on its way as 10 days had reached and I was a little sceptical considering I’d never ordered from here before. The company responded fast and by the 12th day my bed was at mine. The company didn’t call like they stated but that wasn’t an issue for me as I was in anyways. On delivery day the guys were polite and built the bed quickly 20-30mins at most. They then kindly put my mattress back on my bed as I’d of struggled putting a king size mattress on the frame as I’m only little 😅

We are really impressed by the bed we ordered. The fabric is lovely and it looks great. Pretty easy to put together and a great product. Good service and delivery also.

Excellent from start to finish .
Beautiful bed
Easy communication
Value for money
Definitely recommend and order again
Don’t go anywhere else

Great service, customer service were helpful when I was unsure on what colour to pic, they advised me well.

Bed came in 2 weeks and is high quality.
It’s well upholstered and nicely padded unlike some beds at the same price. I’m happy with it, assembly took about 30 minutes so not bad at all.

The bed looks even better in person compared to the pictures! Using the website was easy and placing the order was even easier. So pleased to see I could choose a bigger headboard which not many companies offer these days. The delivery was on time and delivery lads were nice and friendly. 5 stars xx

Really pleased with the quality of the bed received. Looks really luxurious and solid well made.

A great experience with this company and would be recommending this to others.

Great service, fitted bed up in no time. Very friendly and efficient. Bed is excellent quality and value money

Beds look great, delivered when promised, great value

Excellent communication, great beds

Just received our bed today and are really happy with it. Solid sturdy bed which is definitely built to last.

We are absolutely delighted with our new bed from Bed Hive. The craftsmanship is on point and the delivery guys who delivered and assembled the bed were friendly and polite.
The pricing was very affordable and there were no pushy salespeople trying to sell their other products. I would 100% recommend Bed Hive for their excellent bed and service.

Such a shame as the quality is very good however we had the wrong style bed delivered when we assembled it. Not wanting to sleep on it we slept on the mattress on the floor. I was told this would be looked into however I have since had several emails to ask what's happening totally ignored , no one is prepared to get back to me. Extremely poor customer service

I am very pleased with my daughter’s new bed, it looks amazing. The mattress is comfy too.
I had a couple of little issues but beehive sorted them out nice and easily once I’d e-mailed them.
I would order again

Bedhive are great! They communicated each step of the order and delivery process really clearly. The website is super easy to order from and use. We love our bed! Thank you!

Good communication and a high quality bed

Please do not order from Bed Hive if you are expecting the bed to look anything like the website photos. I have spent the best part of the last three months emailing this company, initially to locate the whereabouts of my order (appalling communication and incompetent delivery service); then once it arrived asking why the bed I had ordered, in the fabric I had ordered, had not been sent. I was sent a substandard bed in a fabric that I had not chosen. Bedhive advertises beds that it clearly does NOT manufacture and has sought to gaslight me by claiming the bed I received is the same bed as stated on their website (wish I could upload the photos for all to see first hand). Multiple emails evidencing all the errors and flaws have been sent, only for Bed Hive to continue to gaslight and avoid taking any responsibility whatsoever. I have been without a bed for weeks now, not knowing when this nightmare will be resolved.

Be very mindful if you choose to buy from this website. The site is very glamorous but that’s as far as it goes. The quality of the incorrect bed - I have received - is of very poor quality. The bed slats were filthy on arrival, the delivery drivers are actually couriers who refuse to acknowledge or accept any issues. After raising all the issues and concerns Bed Hive’s response was to negate the evidence and was told that they will not collect the bed, unless I pay £150! I’m not sure why I should pay £150 for the wrong bed in the wrong fabric - errors (which I believe to be deliberate) on Bed Hive’s part? I have wasted countless hours emailing this company and have sent numerous images of the bed clearly illustrating the vast difference in design, with evidence of the incorrectly labelled fabric swatches; all of which is more than apparent to see! Their response is to claim the bed is exactly the same! They do NOT look alike at all! The Calibu has heavily padded headboard and the bed I received is barely padded. They also claimed that I should have checked the swatches with them before ordering. Well, I thought the purpose of swatches was to identify texture and colour so as to make an infomed choice! As far as I was concerned I was ordering correctly and had no way of knowing Bed Hive had labelled their swatches incorrectly!

Following approximately 50 emails or more, I have taken the matter further to trading standards and credit card company. People should be protected from such charlatans! I had written a review on their website, under the Calibu bed page, only for it to be removed. I now believe the positive reviews are fake both on the Bed Hive website and also on here! Interestingly all the 4 and 5 star reviewers have only ever written one review! The 1& 2 star reviews echo my experience much to the letter. Ordinarily I am not in the habit of complaining but in this case I have no choice since the entire experience has been horrific and so stressful. This purchase was suppose to be the start of a new chapter in my life, it’s ended up as traumatic as the last chapter!

See previous review of Bed Hive’s associated couriers for further clarification with regards to the nightmare that is Bed Hive! Please don’t fall prey to this company!

Our bed, the Chesterfield Swan Sleigh bed looked lovely on the website, that's the last good thing I'll say about this company. When it eventually arrived (six weeks) it looked nothing like the picture! The so called craftsmanship was well below par (unlike the picture) the fabric finishing was poor, the slats were too far apart with the webbing on the good side, the other side was a splinterfest! When I sent pictures of the bed they said I had been given the correct bed even though it looks nothing like the picture. Since then they have been completely ignoring my emails, reading other reviews this seems standard practice. Now we are left with a bed we could've got elsewhere for much cheaper. Please do not use this company or you will be very sorry you did ... Like me!

Good quality bed that was a bit cheaper than competitors. Easy to put together but no instructions. The delivery wasn’t easy to sort out but the bed was here in just over 2 weeks and I’m very happy with it. No screws provided to screw down bed slats, not sure if there will be issues over time, but seems secure