Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Sehr gute Preise. Schneller und sicherer internationaler Versand. Alle Artikel so wie auf der Website beschrieben. Vor dem bestellen ins Ausland sollte man sich jedoch mit Einfuhrzöllen beschäfti... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Overall, I think as a buyer from Singapore, I think the prices for the purchases I made was fair and the quality of the cards are good too! The packaging was great and handled with care!

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Brilliant seller , even tho I was upset about the tarrifs the items came perfectly and can’t complain, will definitely be ordering again

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Claiming that all tariffs are covered but yet we still get billed for tariffs. Basically we got charged twice for tariffs on multiple occasions. These new owners have no idea what they are doing. Very... Se mer

Företaget har svarat

Företagsinformation

  1. Samlarkortsbutik

Skrivet av företaget

100% official authentic Japanese trading cards


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

32 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 75 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Ordered from Netherlands

Ordered from Netherlands. Package arrived in 3 days. Carefully packed and wrapped in bubble wrap.
Also visited their store while I was in Osaka. Great people :)

10 november 2025
Logotyp för Beclearjapan

Svar från Beclearjapan

Thank you so much for your wonderful review!
We're so happy to hear that your order arrived in the Netherlands in just 3 days and that everything was carefully packed. We always do our best to make sure your items arrive safely!

It also makes us really happy to know you visited our store in Osaka and had a great experience with our team, it truly means a lot to us.

Thank you again for your support, and we hope to see you again online or in Osaka!
Be Clear Japan Team

Betygsatt 5 av 5 stjärnor

Always a quality product shipped quickly

Always a quality product shipped quickly never had a issue highly recommended these guys to my friends all the time

2 oktober 2025
Logotyp för Beclearjapan

Svar från Beclearjapan

Thank you so much for the amazing review!
We’re thrilled to hear that you always receive quality products and super-fast shipping from us. Knowing that you’ve never had an issue and even recommend us to your friends truly means the world to our team!

Your support and enthusiasm keep us motivated every day, thank you for being such an awesome customer!
Be Clear Japan Team

Betygsatt 5 av 5 stjärnor

Great communication and super fast…

Great communication and super fast shipping

24 september 2025
Logotyp för Beclearjapan

Svar från Beclearjapan

Thank you so much for your review!
We’re really happy to hear that you were satisfied with our communication and fast shipping. Your positive feedback means a lot to our team!

If you ever need anything, we’re always here to help.
Be Clear Japan Team

Betygsatt 1 av 5 stjärnor

Saying they have YAMATO as shipping as…

Saying they have YAMATO as shipping as stated in their site, adding address only DHL and Fedex, contacting them,
oh we dont ship with YAMATO.

Amazing.

8 oktober 2025
Omdöme utan inbjudan
Logotyp för Beclearjapan

Svar från Beclearjapan

Thank you for your feedback. We believe there may have been a misunderstanding.
We do use Yamato for shipments within Japan, for international orders we ship with DHL, FedEx, and UPS.
We’re sorry if this caused any confusion, and we will make sure to clarify this more clearly on our website.
Thank you for bringing it to our attention.
Be Clear Japan Team

Betygsatt 4 av 5 stjärnor

Charged me for international shipping…

Charged me for international shipping with tariffs fee included. Then I had to pay an additional $59 to receive my package at delivery. Won’t respond to my email asking for a refund

***UPDATE, I received emails from be clear and they were kind and professional and wanted to make the situation right. They acknowledged they made an error and provided me with not only a refund but a bit of a credit as well to cover the cost of tariff fees I received. I was very impressed with this level of customer service and would definitely do make more purchases with be clear goi by forward.

25 september 2025
Logotyp för Beclearjapan

Svar från Beclearjapan

Thank you very much for your updated feedback. We truly appreciate you giving us the opportunity to correct the situation.

We sincerely apologize again for the initial mistake regarding the tariff fees. We understand how frustrating unexpected charges can be, and we are glad we were able to resolve it quickly for you. Your patience and understanding meant a lot to us.

We are happy that the refund and additional credit helped make things right, and it’s wonderful to hear that you were satisfied with our customer service. We always aim to provide a smooth and transparent experience for all our customers, and we will continue improving to prevent similar issues in the future.

Thank you again for your trust. We look forward to serving you again soon.

Be Clear Group Team

Betygsatt 1 av 5 stjärnor

30€ de frais de livraison+ 79€ de frais…

30€ de frais de livraison+ 79€ de frais de douane je trouves ça grave et excessif. DHL sont des voleurs en France et beclearjapan travaillant avec eux doivent nous avertir. La surprise des 79€ pour recevoir un colis déjà payé est inadmissible. Faites attention

26 september 2025
Betygsatt 1 av 5 stjärnor

Claiming that all tariffs are covered…

Claiming that all tariffs are covered but yet we still get billed for tariffs. Basically we got charged twice for tariffs on multiple occasions. These new owners have no idea what they are doing. Very horrible!

15 september 2025
Omdöme utan inbjudan
Logotyp för Beclearjapan

Svar från Beclearjapan

Thank you for bringing this to our attention. Please rest assured, you do not need to pay the additional tariff bill you received. You already paid all tariffs at the time of your order.

This issue occurred because our staff mistakenly shipped your order as DAP (Delivered at Place) instead of DDP (Delivered Duty Paid). As a result, the shipping company incorrectly billed you for tariffs a second time. This was entirely our mistake, and we sincerely apologize for the confusion and worry it has caused.

Please kindly ignore the bill — it will automatically be returned to us if unpaid.

We are very sorry for the trouble and inconvenience. We are taking steps to ensure this does not happen again in the future.

Thank you for your understanding and continued trust.

Betygsatt 5 av 5 stjärnor

Amazing shopping!

Great selection of products, amazing quick shipping! And best of all the best deals online!!!!

26 augusti 2025
Logotyp för Beclearjapan

Svar från Beclearjapan

Thank you so much for your wonderful review!
We're thrilled to hear that you enjoyed our product selection, fast shipping, and great deals. Your support truly means a lot to us, and we're so happy you had an amazing shopping experience!

If there’s anything you ever need, we’re always here to help.
Be Clear Japan Team

Betygsatt 5 av 5 stjärnor

Will always come back here!

We have been buying from this company for years now. In person and online and they have always been excellent. Last lot of boxes we ordered had a Lucario gold in it! Best customer service and really quick delivery to Australia.

25 augusti 2025
Logotyp för Beclearjapan

Svar från Beclearjapan

Thank you so much for your amazing review!
We truly appreciate your continued support over the years, both in person and online. It means a lot to us to hear that you’ve consistently had excellent experiences. And congratulations on pulling a Lucario gold, what a great hit!

We’re also happy to know that our customer service and delivery to Australia have met your expectations. We’ll keep doing our best to provide fast, reliable service every time.

Thank you again for your loyalty. We look forward to serving you for many more years!
Be Clear Japan Team

Betygsatt 5 av 5 stjärnor

Good prices

Good prices, easy delivery

12 augusti 2025
Logotyp för Beclearjapan

Svar från Beclearjapan

Thank you so much for your review!
We're glad to hear you enjoyed our good prices and easy delivery. Your feedback means a lot to us, and we're grateful you took the time to share your experience.

If there’s anything we can help with in the future, we’re always here for you!
Be Clear Japan Team

Betygsatt 5 av 5 stjärnor

Awesome

Always a great experience!

1 augusti 2025
Omdöme utan inbjudan
Logotyp för Beclearjapan

Svar från Beclearjapan

Thank you so much for your kind words!
We're really happy to hear that you always have a great experience with us. Your support means a lot, and we truly appreciate you taking the time to leave this wonderful review.

If there's ever anything you need, we're always here to help!
Be Clear Japan Team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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