Recently I was diagnosed with cancer and had to make a claim under my Critical Illness cover, my claims handler Lisa was fantastic all the way through, keeping me well informed and today the claim w... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Lisa was brilliant handling my terminal illness claim. She was very empathetic and understanding of my situation and I felt that she genuinely wanted to 9support me and help to facilitate a positive o... Se mer
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Excellent experience with Beagle Street. Everyone I spoke to was very kind and compassionate which is needed when you’re going through such a difficult time. Every query I had was clearly explained an... Se mer
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After losing a much loved sister and daughter, Beagle Street made an unfortunate life insurance claim a smooth and stress free process. Every email responded to almost immediately in a professiona... Se mer
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Företagsinformation
Skrivet av företaget
Beagle Street are a dedicated life insurance provider; our primary care is protecting you and your loved ones. We promise your premiums will never increase, regardless of age or changes to health. We’re here to help you through every step; whether that’s guiding you through the application process, helping you dot all the I’s and cross all the T’s, making changes to your policy details as life evolves or supporting those that matter most to you after you have gone. Whatever you need, you’ll only ever speak to us.
Protect your loved ones with Beagle Street
Skrivet av företaget
- Fixed monthly payments and cancel anytime
- At Beagle Street, we promise your premiums will never increase, regardless of age or changes to health, and you can cancel your policy whenever you like. This gives you the confidence to plan your finances and know you’ll have cover you can afford for the length of your policy.
- 99.8% of claims paid out
- In 2024, we paid out 99.8% of our protection claims, helping our customers when they need it most. Answer all questions honestly and accurately and you can be assured your loved ones will receive the pay out intended for them. Beagle Street is underwritten by Family Assurance Friendly Society Limited, who in 2024 paid out 99.8% of all protection claims.
- No policy fees if you ever need to update your details
- At Beagle Street, we're not like car or home insurance. If you need to make changes to your personal details, we can update them for no extra charge.
- Free simple Will writing service
- All our policy holders are eligible for a free simple Will through one of our regional partners. A simple Will acts as an instruction for what should happen to your belongings when you pass away; this could include your money, personal items and property.
- Early funeral payout included on all policies
- Anyone who makes a valid life insurance claim can receive up to £5,000 of the total claim with our early funeral payout. This means that your family won't be left alone to cover the costs of your funeral.
Kontaktuppgifter
16-17 West Street, BN1 2RL, Brighton, Storbritannien
- 0800 0480480
- enquiries@beaglestreet.com
- beaglestreet.com
4,5
Utmärkt
5 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Took out a life insurance
Took out a life insurance.
When doing so I didn't mention my adhd as it doesn't come up as an option and I don't see it as a "condition" anyway, like cancer or or a learning disability is, and didn't think about it.
Upon realising I should have declared it, I have emailed twice and tried calling and got nowhere trying to cancel the policy.
No replies to emails or phone calls returned.
They have just taken payment despite me trying to cancel.
The mistake was mine of course, but not being able to fix it despite trying a few different avenues, is not my fault and has been ridiculous.
Maybe from my review someone will contact me?
29 september 2024
Omdöme utan inbjudan
Svar från Beagle Street
Hi ,Thank you for posting your review of our service. We would welcome the opportunity to talk with you further on this issue so that we can better understand the problem and work to rectify this for you. Please contact us via email at enquiries@beaglestreet.com with your contact details and a convenient time for us to get in touch. Many thanks, the Beagle Street Team.
Svar från Beagle Street
Hi , Thank you for taking the time to write your 5 star review of our service. We pride ourselves on providing and maintaining exceptional levels of customer satisfaction and we really appreciate such positive feedback. Many Thanks, the Beagle Street Team.
New policy set up
Good informative conversation with agent Abdul who explained everything to me and answered any questions I had. He got me a quote which I accepted and everything was confirmed and set up whilst I was on the phone and all documents emailed straight to me as well as copies in the post which I asked for. He made it all very easy from start to finish
8 oktober 2024
Svar från Beagle Street
Hi Thank you for taking the time to write your 5 star review of our service. We pride ourselves on providing and maintaining exceptional levels of customer satisfaction and we really appreciate such positive feedback. Many Thanks, the Beagle Street Team.
Fami gave great customer service
Fami gave great customer service. It was a clear and efficient process. Thank you.
8 oktober 2024
Svar från Beagle Street
Hi , Thank you for taking the time to write your 5 star review of our service. We pride ourselves on providing and maintaining exceptional levels of customer satisfaction and we really appreciate such positive feedback. Many Thanks, the Beagle Street Team.
Great customer service and my policy is…
Great customer service and my policy is the best iv had to date which I'm 100% happy with
7 oktober 2024
Svar från Beagle Street
Hi Michael,
Thank you for your 5-star review. We pride ourselves on providing and maintaining exceptional levels of customer satisfaction and are pleased to have achieved this with you.
We look forward to your continued custom.
Thanks, the Beagle Street Team.
Abdul was great
Abdul was great. Very polite, explained everything so it was perfectly clear. Was a pleasure dealing with him
2 oktober 2024
Svar från Beagle Street
Hi,
Thank you for sharing the excellent experience that you have received with our staff. Your comments are very important to us, and we will pass this feedback on to our Customer Operations team and of course Abdul!
Many thanks, the Beagle Street Team.
Sami was super helpful
Sami was super helpful. Very polite and dealt with my queries in a quick and informative manner
2 oktober 2024
Omdöme utan inbjudan
Svar från Beagle Street
Hi Josh,
Welcome to Beagle Street!
Thank you for your 5-star review. We are so pleased to hear that you have had such a good experience.
Many Thanks, the Beagle Street Team.
Thank you so much to Abdul
Thank you so much to Abdul, he was absolutely fantastic!
Efficient, supportive, giving great advice and direction, especially with myself who has not taken out life insurance before.
I feel so happy with my cover and so pleased Abdul was my advisor! Thank you again!
2 oktober 2024
Omdöme utan inbjudan
Svar från Beagle Street
Hi Joanne,
Thank you for sharing your thoughts on the excellent service you have received. We pride ourselves on providing and maintaining exceptional levels of customer satisfaction and are so glad to have achieved this with you.
Thanks, the Beagle Street Team.
Really easy to use happy with cost and…
Really easy to use happy with cost and speed of application
1 oktober 2024
Svar från Beagle Street
Hi Mr Chapman,
Thank you for taking the time to share your experience. We are pleased to hear that you found arranging your life insurance policy with us an easy process.
Many thanks, the Beagle Street Team.
Good customer service
Good customer service. Abdul was friendly and very helpful when dealing with my query regarding my policy. Thank you :)
11 september 2024
Omdöme utan inbjudan
Svar från Beagle Street
Thank you for sharing the excellent experience that you have received with our staff. Your comments are very important to us, and we will pass this feedback on to our Customer Operations team. We are glad to hear that you found purchasing your policy with us an easy experience. Many thanks, the Beagle Street Team.
Did his best to find the best deal
25 september 2024
Svar från Beagle Street
Hi , we're really happy that your experience with Beagle Street was easy and we would like to thank you for choosing us as your Life Insurance provider. Many thanks, the Beagle Street Team.
After 25 days BeagleSt still could not fix a typo!
Based on the very high ratings of Beagle Street here on TrustPilot, I trusted this company, and took out a joint Life Insurance policy covering me and my wife.
I have, so far, never died and luckily neither did my wife, therefore I cannot give any feedback on the claims/payback however I have an ongoing name change request to fix a typo which was requested 25 days ago.
They have not been able to complete a simple change in 25 days.
I called them 3 times and sent 4 emails times.
Over the phone, their Help Desk agents asked me to send an ID via email, but still no joy.
When I call them they keep blaming the notorious recent CrowdStrike / IT issue for the delay but come on, if you are keeping your records in stone tablets you should still be able to update it in 25 days. My dentist, GP etc. all were impacted by it but for 1 or 2 days.
CrowdStrike cannot be the source of all your problems for the rest of your life.
I am now considering leaving them as they do not seem to be trustworthy to fix a typo in a month.
5 september 2024
Omdöme utan inbjudan
Svar från Beagle Street
Hi, Thank you for posting your review of our service. We would welcome the opportunity to talk with you some more to help us to improve for the future. Please send us an email at enquiries@beaglestreet.com with your contact details and a convenient time to call and we will be in touch. Thanks, the Beagle Street Team.
Friendly and efficient
Rang to set up a policy today, hold times were minimal and all staff were helpful and efficient. Spoke to Sami who was very friendly and set up my policy with ease.
25 september 2024
Omdöme utan inbjudan
Svar från Beagle Street
Hi , we're really happy that your experience with Beagle Street was easy and we would like to thank you for choosing us as your Life Insurance provider. Many thanks, the Beagle Street Team.
Great Customer Service
I recently wanted to change my policy with beagle street from decreasing cover to a set amount. Abdul called me back to help me finish my application. He was very helpful in explaining varying levels of cover to suit my needs. There was no hard sell and he found me the perfect cover for my circumstances. Great to deal with a company that trains their staff correctly in customer service. Thanks again Abdul for your help.
24 september 2024
Omdöme utan inbjudan
Svar från Beagle Street
Hi , thank you for your 5-star review. We pride ourselves on providing and maintaining exceptional levels of customer satisfaction and are pleased to have achieved this with you. We look forward to your continued custom. Thanks, the Beagle Street Team.
Sami was very helpful on the phone
Sami was very helpful on the phone. Unfortunately our Internet application went funny and muddled up names, but Sami sorted it quickly and was very kind
23 september 2024
Omdöme utan inbjudan
Svar från Beagle Street
Hi , thank you for your 5-star review. We pride ourselves on providing and maintaining exceptional levels of customer satisfaction and are pleased to have achieved this with you. We look forward to your continued custom. Thanks, the Beagle Street Team.
Svar från Beagle Street
Hi , thank you for your 5-star review. We pride ourselves on providing and maintaining exceptional levels of customer satisfaction and are pleased to have achieved this with you. We look forward to your continued custom. Thanks, the Beagle Street Team.
Really helpful staff explaining…
Really helpful staff explaining everything clear to me so I can understand the policy and it's benefits, polite and took the time to find the best product for me, would have given 5 stars but the documents emailed to me were sent on a zip file that I cannot open.
14 september 2024
Svar från Beagle Street
Hi , Thank you for taking the time to share your experience of our service with others. We pride ourselves on providing and maintaining excellent levels of customer satisfaction and we really appreciate such positive feedback. Many thanks, the Beagle Street Team.
On commenting
17 september 2024
Svar från Beagle Street
Hi Issa,
Thank you for choosing us for your Life Insurance provider. We are glad that you are financially protecting your loved ones.
Many thanks, the Beagle Street Team.
Svar från Beagle Street
Hi Chris, thank you for sharing your thoughts on the excellent service you have received. We pride ourselves on providing and maintaining exceptional levels of customer satisfaction and are so glad to have achieved this with you. Thanks, the Beagle Street Team.
It was helpful very easy to get the…
It was helpful very easy to get the life insurance for my family (my children)
15 september 2024
Svar från Beagle Street
Hi Clementine,
Many thanks for taking the time to share your feedback on the excellent service you have received recently. We are glad that our online journey was easy to follow and it was easy to set your policy up.
We look forward to your continued custom.
Thanks, the Beagle Street Team.
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