Recently I was diagnosed with cancer and had to make a claim under my Critical Illness cover, my claims handler Lisa was fantastic all the way through, keeping me well informed and today the claim w... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Lisa was brilliant handling my terminal illness claim. She was very empathetic and understanding of my situation and I felt that she genuinely wanted to 9support me and help to facilitate a positive o... Se mer
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Excellent experience with Beagle Street. Everyone I spoke to was very kind and compassionate which is needed when you’re going through such a difficult time. Every query I had was clearly explained an... Se mer
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After losing a much loved sister and daughter, Beagle Street made an unfortunate life insurance claim a smooth and stress free process. Every email responded to almost immediately in a professiona... Se mer
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Företagsinformation
Skrivet av företaget
Beagle Street are a dedicated life insurance provider; our primary care is protecting you and your loved ones. We promise your premiums will never increase, regardless of age or changes to health. We’re here to help you through every step; whether that’s guiding you through the application process, helping you dot all the I’s and cross all the T’s, making changes to your policy details as life evolves or supporting those that matter most to you after you have gone. Whatever you need, you’ll only ever speak to us.
Protect your loved ones with Beagle Street
Skrivet av företaget
- Fixed monthly payments and cancel anytime
- At Beagle Street, we promise your premiums will never increase, regardless of age or changes to health, and you can cancel your policy whenever you like. This gives you the confidence to plan your finances and know you’ll have cover you can afford for the length of your policy.
- 99.8% of claims paid out
- In 2024, we paid out 99.8% of our protection claims, helping our customers when they need it most. Answer all questions honestly and accurately and you can be assured your loved ones will receive the pay out intended for them. Beagle Street is underwritten by Family Assurance Friendly Society Limited, who in 2024 paid out 99.8% of all protection claims.
- No policy fees if you ever need to update your details
- At Beagle Street, we're not like car or home insurance. If you need to make changes to your personal details, we can update them for no extra charge.
- Free simple Will writing service
- All our policy holders are eligible for a free simple Will through one of our regional partners. A simple Will acts as an instruction for what should happen to your belongings when you pass away; this could include your money, personal items and property.
- Early funeral payout included on all policies
- Anyone who makes a valid life insurance claim can receive up to £5,000 of the total claim with our early funeral payout. This means that your family won't be left alone to cover the costs of your funeral.
Kontaktuppgifter
16-17 West Street, BN1 2RL, Brighton, Storbritannien
- 0800 0480480
- enquiries@beaglestreet.com
- beaglestreet.com
4,5
Utmärkt
5 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Pleasant experience
Pleasant experience, spoke to customer service adviser Abdul, he was very helpful & friendly.
29 november 2024
Omdöme utan inbjudan
Svar från Beagle Street
Hi Emma,
Thank you for your 5-star review. We pride ourselves on providing and maintaining exceptional levels of customer satisfaction and are pleased to have achieved this with you. We look forward to your continued custom.
Thanks, the Beagle Street Team.
Abdul was very helpful with my request
Abdul was very helpful with my request. Amazing customer service overall.
29 november 2024
Omdöme utan inbjudan
Svar från Beagle Street
Hi Abdul,
Welcome to Beagle Street! Thank you for your positive feedback - we are pleased to hear you are happy with the service we have provided.
Thanks, the Beagle Street Team.
Abdula was very helpful
Abdula was very helpful, courteous and very patient. Solved my query right away.
29 november 2024
Omdöme utan inbjudan
Svar från Beagle Street
Hi,
Many thanks for taking the time to share your review of the excellent service you received. We are so pleased that our team was able to resolve your queries.
Thanks, the Beagle Street Team.
Helpful Abdul
I received a call from Abdul with regards to my online account. He was very patient and explained step by step how to go about it, guiding me through the process till I got my account running again. He is a star and the kind of staff every company needs
28 november 2024
Omdöme utan inbjudan
Svar från Beagle Street
Hi Temitayo,
Welcome to Beagle Street! Thank you for your positive feedback - we are pleased to hear you are happy with the service we have provided.
Thanks, the Beagle Street Team.
Abdul helped me in this important desicion
I had a specialist called Abdul he was more than helpful ans made everything clear for me. He explained everything in detail to make it easier for me to understand and made life simple for me and i knew i was in the best of care when making this important life desicion to help me provide for my family when i am gone. I am more than happy being signed with beagle street great descion thanks to abdul guiding me along the way
20 november 2024
Omdöme utan inbjudan
Svar från Beagle Street
Hi Jonjo,
Thank you for sharing the excellent experience that you have received with our staff. Your comments are very important to us, and we will pass this feedback on to our Customer Operations team. We are glad to hear that you found purchasing your policy with us an easy experience.
Many thanks, the Beagle Street Team.
Easy and efficient. Abdul was excellent.
I took out a life insurance policy with beagle street many years ago. However, as time went on I decided I needed an extra level of cover to make sure my mortgage was covered, just incase.
Abdul was excellent, within half hour I had secured a new policy to go along with my other policy which its combined value made sure my mortgage amount was covered in the event of something happening to me. Very easy and straightforward.
Thank you.
11 november 2024
Omdöme utan inbjudan
Svar från Beagle Street
Hi , thank you for taking the time to share your experience. We are pleased to hear that you found arranging your life insurance policy with us an easy process. Many thanks, the Beagle Street Team.
I just received my payout of a critical…
I just received my payout of a critical illness payment early October. The process was very straight forward submitted all my evidence and documents in July and beagle street done all the work of contacting who they needed for verification. They updated me through the process thoroughly couldn’t recommend them enough. Made life abit easier after a cancer diagnosis and only being 31 while also expecting my third baby. Thank you again and shout out to Alex who kept me updated through emails.
4 oktober 2024
Omdöme utan inbjudan
Svar från Beagle Street
Hi Nicole,
Thank you for taking the time to write your 5 star review of our service. We pride ourselves on providing and maintaining exceptional levels of customer satisfaction and we really appreciate such positive feedback.
We will pass your comments on to Alex and we all wish you well for the future.
Many Thanks, the Beagle Street Team.
Awful company ,I've never been sent any…
Awful company ,I've never been sent any confirmation for the insurance I bought only links to register which do not work when you click on them ,but they have taken the first payment no problem ,I will cancel this policy if I can ever get to view my account.
4 november 2024
Svar från Beagle Street
Hi Vicky,
Thank you for taking the time to review our service on TrustPilot.
We are passionate about our customer service and are always looking for ways to improve. If you would like to discuss your policy, or any other aspect of our service, please don't hesitate to contact us on 0800 247 247 where a member of the team will be happy to help. We are currently having a technical issue with our online service however the team if you call will be happy to email the policy documents to you.
Thanks, the Beagle Street Team.
The Gentleman that was helping me was…
The Gentleman that was helping me was very helpful.
30 oktober 2024
Svar från Beagle Street
Hi Colette,
Thank you for your 5-star review. We pride ourselves on providing and maintaining exceptional levels of customer satisfaction and are pleased to have achieved this with you.
We look forward to your continued custom.
Thanks, the Beagle Street Team.
Absolutely atrocious company to deal…
Absolutely atrocious company to deal with. I've sent 3 emails to customer service which have gone ignored and I called to cancel, confirmed cancellation of my policy was told I wouldn't be charged again but I have been?? Utterly useless.
1 november 2024
Omdöme utan inbjudan
Svar från Beagle Street
Hi Hannah,
Thank you for posting your review of our service. We would welcome the opportunity to talk with you further and to discuss the ways we can improve our service for the future.
Please contact us on 0800 247 247 to discuss a refund if a payment was taken after the policy cancelled.
Many thanks, the Beagle Street Team.
Very good service very helpful so easy…
Very good service very helpful so easy to understand thanks again
31 oktober 2024
Svar från Beagle Street
Hi Wayne,
Welcome to Beagle Street! Thank you for your positive feedback - we are pleased to hear you are happy with the service we have provided.
Thanks, the Beagle Street Team.
Great experience
Really easy to update my policy. Helpful, polite and friendly staff who guided me through the whole process.
31 oktober 2024
Svar från Beagle Street
Hi Andrew,
Thank you for your 5-star review. We pride ourselves on providing and maintaining exceptional levels of customer satisfaction and are pleased to have achieved this with you. We look forward to your continued custom.
Thanks, the Beagle Street Team.
Cam was very professional and literally…
Cam was very professional and literally listened to my requirements and needs
29 oktober 2024
Svar från Beagle Street
Hi , thank you for taking the time to share your experience. We are pleased to hear that you found arranging insurance with us easy. Many thanks, the Beagle Street Team.
The customer care is very good
The customer care is very good. The team speak professionally and they don't use industry jargon
21 oktober 2024
Svar från Beagle Street
Hi , thank you for your 5-star review and for taking the time to share your experience with others. We are pleased to hear that you found arranging insurance with us easy. Many thanks, the Beagle Street Team
Chasing policy documents
Easy to set up and seems like a good deal but I have chased my policy documents 3 times (phone and email) and received nothing.
For a paid service this is the minimum requirement for our agreement and I would appreciate being covered by a company who has strong communication. It doesn’t fill me with confidence and makes me nervous about the cover I am paying for.
19 oktober 2024
Omdöme utan inbjudan
Svar från Beagle Street
Hi , Thank you for posting your review of our service. We would welcome the opportunity to talk with you further on this issue so that we can better understand the problem and work to rectify this for you. Please contact us via email at enquiries@beaglestreet.com with your contact details and a convenient time for us to get in touch. Many thanks, the Beagle Street Team.
Svar från Beagle Street
Hi , thank you for your 5-star review and for taking the time to share your experience with others. We are pleased to hear that you found arranging insurance with us easy. Many thanks, the Beagle Street Team
Got telephone yesterday the caller was…
Got telephone yesterday the caller was very helpful and informative very happy
16 oktober 2024
Svar från Beagle Street
Hi Paula,
Thank you for taking the time to share your experience. We are pleased to hear that you found arranging insurance with us easy.
Many thanks, the Beagle Street Team.
Svar från Beagle Street
Hi , thank you for taking the time to share your experience. We are pleased to hear that you found arranging insurance with us easy. Many thanks, the Beagle Street Team
Taking out my insurance policy was easy…
Taking out my insurance policy was easy although the questions were too many. The conversation between me and the agent lasted upto 1 hour or more but I would recommend Beagle street for friends and families because it's worth it.
15 oktober 2024
Omdöme utan inbjudan
Svar från Beagle Street
Hi thank you for taking the time to share your experience. We are pleased to hear that you found arranging insurance with us easy. Many thanks, the Beagle Street Team
the way it was explained was easy and…, Highly
the way it was explained was easy and clear to understand , I was very impressed with Maya and with the way she talked me through the process.
14 oktober 2024
Svar från Beagle Street
Hi Paul,
Thank you for your 5-star review. We pride ourselves on providing and maintaining exceptional levels of customer satisfaction and are pleased to have achieved this with you.
We look forward to your continued custom.
Thanks, the Beagle Street Team.
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